The GCC Services Contacts · • A designated HR advisor to support with formal performance management, misconduct and absence management cases • Access to the schools employment

The GCC Traded Services Contacts

Contact informati on of all the great services available to you through GCCplus .org

www.GCCPLUS.org

TRADED SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P3-P16

ADVISORY TEACHING SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P3

AREA FINANCE OFFICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P3

CATERING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P4

CLEANING & CARETAKING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P4

CLEAPSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P5

COMMUNICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P5

CO-ORDINATED ADMISSIONS TEAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P6

DATA COLLECTION & ANALYSIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P6

DBS ONLINE SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P7

EDUCATION OUTCOMES & INTERVENTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P7

EDUCATIONAL PSYCHOLOGY SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P8

FISCHER FAMILY TRUST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P8

FREE SCHOOL MEALS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P9

GROUNDS MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P9

HEALTH AND SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P10

HUMAN RESOURCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P10

INSURANCE SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P11

LIBRARY SERVICES FOR EDUCATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P11

MAKE MUSIC GLOUCESTERSHIRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P12

OCCUPATIONAL HEALTH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P12

PAYROLL, TERMS & CONDITIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P13

PROPERTY CARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P13

RECRUITMENT ADVERTISING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P14

SAFEGUARDING FOR EDUCATIONAL SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P14

SCHOOL ADMISSION APPEALS (ADMINISTRATION & PANEL SERVICES) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P15

SCHOOL ADMISSION APPEALS (STATEMENT WRITING & PRESENTING SERVICES) . . . . . . . . . . . . . . . . . . . . . . . . . . . . P15

SCHOOLS DATA PROTECTION SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P16

SCHOOLS ICT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P16

UNION FACILITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P17

USEFUL CONTACTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .P18

ADVISORY TEACHING SERVICE Head of Service Dr. Deborah ShepherdMain Contact Person Carol Copas

Tel: 01452 426955Email: [email protected]

What we can do for you:• Access to LA specialist SEND teacher

expertise • Enhance SEND knowledge through

training • Direct intensive work with children • Co-working with SENCO on SEND

planning• Co-delivery of specific programmes

of support for SEND

AREA FINANCE OFFICEHead of Service Theresa Mortimer

Main Contact Person Jacqui Bretnall Erica Waterer

Tel: 01452 425123 /425465Email: [email protected]

What we can do for you:• Assistance with strategic budget

monitoring and budget setting• Finance training of school finance

staff/heads/governors• Monthly reconciliation service• Assistance with all routine finance

tasks in schools• Assistance with medium term

finance plans• Ad hoc supply finance service for

sickness cover/vacant positions

The GCC Traded Services Contact I GCCplus .org I P3

CATERING Head of Service Rob Barnes

Main Contact Person Stephen Haywood

Tel: 01452 328826Email: Building.helpdesk@gloucestershire

.gov.uk

What we can do for you:• Procurement and management of

school meals group contract• Ensuring compliance with current food

safety legislation documentation• Repair and breakdown service for

kitchens producing school meals• Monitoring Disclosure and Barring

Service (DBS) and safeguarding compliance for contractor employees working on school sites

• Kitchen design service

CLEANING & CARETAKINGHead of Service Rob Barnes

Main Contact Person John Stephens


.gov.uk

What we can do for you:• Procurement and management of

school cleaning group contract• Monitoring standards against the

contract specification• Issuing default notices for breaches

of contract and recovery of any credits• Monitoring Disclosure and Barring

Service (DBS) and safeguarding compliance for contractor employees working on school sites

• Arrangement of competitive quotes for flooring, carpet cleaning and window cleaning

P4

CLEAPSSHead of Service Cindy Gazzard (Education Data Hub) Paul Cobb (SHE)

Main Contact Person Cindy Gazzard (Education Data Hub) Tel: 01452 426695 Email: Educationdatahub@gloucestershire

.gov.uk

Paul Cobb, SHE Manager Tel: 01452 425350 Email: [email protected]

What we can do for you:

• Advice on science related matters• Provision of the Radiation Protection

Officer functions

COMMUNICATIONSHead of Service Adam Barnes

Main Contact Person Hannah Britton

Tel: 01452 324336Email: communications@gloucestershire

.gov.uk

What we can do for you:• Dealing with the media in a crisis• Proactive media support around

Ofsted inspections • PR support to promote capital projects,

for example council led building works• Social media advice


CO-ORDINATED ADMISSIONS TEAMHead of Service Clare Medland Lisa Mullis (Manager)

Main Contact PersonLisa Mullis

Tel: 01452 425407Email: schooladmissions@gloucestershire

.gov.uk

What we can do for you:• We provide a first class service to

co-ordinate and allocate reception and secondary school places

• We provide expert advice and guidance on the statutory allocation process

• We validate all distances and addresses on your behalf for allocation purposes

DATA COLLECTION & ANALYSISHead of ServiceRob Ayliffe

Email: [email protected]

What we can do for you:• Analysis of cohorts for the relevant

key stage• Cohort summaries• Individual pupil summaries• Trend analysis• Contextualised data

P6 I The GCC Traded Services Contact I GCCplus .org

DBS ONLINE SERVICESHead of Service Dawn Allsopp (Customer Service Manager)Email: [email protected]

Main Contact Person ContactUs

Tel ContactUs: 01452 425888 option 2, option 2Email: [email protected]

What we can do for you:• Fast and reliable service• Information is validated as it is entered

and errors are reported immediately• Personal data is submitted

securely online• The progress of an application can

be tracked online at each stage of the process

• The DBS Online system can be accessed anywhere at anytime

P7

EDUCATION OUTCOMES AND INTERVENTIONHead of Service Jane Lloyd-DaviesTel: 01452 328691Email: Jane.lloyd-davies@gloucestershire

.gov.uk

Subject Leader NetworkTel: 01452 427218Email: subjectleaders@gloucestershire

.gov.uk

Newly Qualified Teachers (NQTs) ServiceAnne Lloyd Tel: 01452 427804Email: [email protected]

Governor ServicesWendy Gallagher and Jennie LeightonTel: 01452 427802 or 01452 427803Email: governorservices@gloucestershire.

gov.uk

AssessmentTel: 01452 427101Email: [email protected]

What we can do for you:• Support and guidance related to school/

setting improvement and inspection• Early Years business support and

childcare funding• Advice and resources to help identify

Early Years children with additional needs• Assessment and moderation training and

advice• Models of leadership, Head teacher

recruitment and appraisal• Closing the gap initiatives, guidance and

advice• Governor support and training• Newly Qualified Teachers• Local and national updates and support

for development of core subjects• Gloucestershire Healthy Living and

Learning, GHLL


P8

EDUCATIONAL PSYCHOLOGY SERVICE Main Contact PersonDr. Deborah Shepherd

Main Contact PersonSharon Vidal


What we can do for you:• Access to LA quality assured educational

psychologists with specialist expertise• Provision of high quality consultation

and support with regard to children and young people’s needs

• High quality training or coaching of staff to be able to use evidence-based interventions

• Direct delivery of therapeutic interventions (individual or group)

• Work in partnership with schools on whole school community projects

FISCHER FAMILY TRUSTHead of Service Rob Ayliffe


What we can do for you:• Full access to FFT Aspire• Reduced price when compared

to subscribing directly from FFT• Support provided by FFT

FREE SCHOOL MEALSHead of Service Clare Medland Lisa Mullis (Manager)

Main Contact Person Nikki Jackson


What we can do for you:• Our experienced staff provide advice,

support and guidance to parents, schools, and academies regarding eligibility on Free School Meals

• We process and review pupil’s eligibility for free school meals, notifying parents and schools/academies accordingly – ensuring schools receive their funding under pupil premium arrangements.

• We carry out reviews of eligibility at least twice a year. Schools can view their entitled children via a “live link”

• Our portal, which is linked to the Department of Work and Pensions system, provides an online system which parents can use easily and gives them an instant answer regarding their eligibility

GROUNDS MAINTENANCEHead of Service Rob Barnes

Main Contact Person Cathy King


.gov.uk

What we can do for you:• Monitoring of standards against our

GCC grounds maintenance contract specification

• Monitoring Disclosure and Barring Service (DBS) and safeguarding compliance for contractor employees working on school sites

• Provide advice, drawings and quotations for landscaping projects

• Supply and delivery of rock salt• Inspection of indoor gym equipment

and outdoor play equipment


HEALTH AND SAFETYHead of Service Paul Cobb (SHE Manager)

Main Contact Person Paul Cobb (SHE Manager)


What we can do for you:• Source of competent advice• Review of off-site visits• Health & Safety audits• Fire risk assessment• Guidance on managing risks

HUMAN RESOURCESHead of Service Colin Parkin

Main Contact Person Linsey Knox David Wasley-Wood

Tel: 01452 427871 or 324191

Email: [email protected] [email protected]

What we can do for you:• Advice and support on organisational

restructuring, redundancy and TUPE• A designated HR advisor to support

with formal performance management, misconduct and absence management cases

• Access to the schools employment handbook at any time

• Access to ‘ContactUs’; a dedicated HR advice service open Monday to Friday (8.30am to 5pm)


INSURANCE SERVICESHead of Service Theresa Mortimer

Main Contact Person Steve Lloyd

Tel: 01452 328898


What we can do for you:• One-stop-shop for all your

insurance needs• Insurance advice and reassurance• Quick claims settlement

LIBRARY SERVICES FOR EDUCATIONHead of Service Jill Barker

Main Contact Person Pat LipinskiTel: 01452 427240 Email: [email protected]

[email protected]

What we can do for you:• To save your school time and money

in the selection and loan of books and other resources

• To borrow books and other resources to support teaching and learning in your school

• To advise and help you improve the quality of books in your school

• To advise and help you make the library attractive and useful

• To provide you with an audit of school library books to help you target the areas that need investment

P11

MAKE MUSIC GLOUCESTERSHIREHead of Service Jane Lloyd-Davies

Main Contact Person Nick SteelTel: 01452 330300Email: [email protected]

What we can do for you:• Whole class ensemble tuition and youth

music ensembles• CPD support for primary and secondary

schools• Large scale, high quality music events• Access to grants for extra curriculum

opportunities• Bursaries for children in challenging

circumstances

OCCUPATIONAL HEALTH Head of Service Colin Parkin

Main Contact PersonNick Wood

Tel: 01452 425073 option 3 Email: [email protected]

What we can do for you:• To help manage the health and wellbeing

of your staff, reducing staff absence and increasing productivity

• For advice and guidance about staff absence and managing individual episodes of absence through our on-line referral service

• For counselling and emotional support needs for staff and their mental health

• Health risk assessments for staff including new starters and driver medicals

• Health and wellbeing workshops, bespoke support packages for head teachers, access to a 24 hour employee assistance programme, critical incident debriefing and more!

P12

PAYROLL, TERMS & CONDITIONSHead of Service Matt Thomas (Payroll & Pensions Manager)Email: [email protected]

Main Contact Person ContactUs

Tel ContactUs: 01452 425888 option1, option 2Email: [email protected]

What we can do for you:• Accurate and timely calculation

and processing of monthly pay into employees bank accounts

• Fully managed service including reporting and statutory and year end requirements

• Payments to employees and third party organisations e.g. HMRC made on time

• Calculations of redundancy and severance payments

• Pay and conditions advice to schools management and staff by a named contact

PROPERTY CAREHead of Service Rob Barnes

Main Contact Person Cathy King


What we can do for you:• Provide you with a wealth of knowledge

and a unique understanding or your school buildings and estate

• Ensure you comply fully with all your property management responsibilities, ensuring compliance with current legislation

• You receive visits from our dedicated surveyors and engineers as detailed in our individual package plans

• Full access to TF Web, enabling us to manage/monitor and record all your reports and compliance documents as detailed in our individual package plans

• Dedicated Telephone Helpdesk available 8.00 am – 5.00 pm Monday to Thursday and 8.00am – 4.30 pm Friday


RECRUITMENT ADVERTISINGHead of Service Dawn Allsopp (Customer Service Manager)Email: [email protected]

Main Contact PersonContactUs

Tel ContactUs: 01452 425888 option 2, option 2Email: [email protected]

What we can do for you:• The agreed advert is uploaded to GCC

website within 48 hours• It is a pay-as-you-go service with no sign

up, maintenance or annual fees• Expert support and advice at the end

of the phone• Adverts are also posted to Glos Jobs/Job

Centre websites• Service is available 24/7 and easy to use

SAFEGUARDING FOR EDUCATIONAL SETTINGSHead of Service Georgina Summers

Main Contact PersonGeorgina Summers

Tel: 01452 426221Email: Georgina.summers@gloucestershire

.gov.uk

What we can do for you:• Regular school visit to assist with the

Section 175/157 audit to support self-evaluation and compliance with Ofsted expectations

• Access to drop in sessions for the Single Central Record

• Whole school and Multi-agency training to ensure compliance with legislation

• Information and advice on Safeguarding recruitment and Disclosure and Barring Service issues

• Access to regular DSL forums for national and local updates


SCHOOL ADMISSION APPEALS (STATEMENT WRITING & PRESENTING SERVICES) Head of Service Charlotte Jones

Main Contact Person Tim Romer


What we can do for you:• Prepare and present School Admission

Appeals for own admission authority schools and academies

• Design a School Admission Appeals Template for schools to use to defend their own cases at an appeal

• Produce maps and distance information for schools to use when defending their own cases at an appeal

• Answers to queries regarding School Admission Appeals

• Advice on children missing education, transport senior officer reviews and transport appeals, school term dates and school admission arrangements

SCHOOL ADMISSION APPEALS (ADMINISTRATION & PANEL SERVICES)

Head of Service Simon Harper

Main Contact Person Stephen BaceTel: 01452 324204Email: [email protected]

What we can do for you:• Setting up an independent panel with

trained individuals• Independent trained clerk• Carry out correspondence with parents• Ensure everything is carried out

according to the School Admission Code

P15

ICT FOR SCHOOLS Head of Service Karen SteeleMain Contact Person Chris Freeman (Software Team Leader) Clive Speaks (Hardware Team Leader)Tel: 01452 427272 (SIMS Support)

01452 427205 (ICT Hardware Support)Email: [email protected]

What we can do for you:• SIMS Support• ICT SIMS Training and Consultancy• ICT curriculum network infrastructure,

server and workstations support• ICT administration network

infrastructure, server and workstations support

• ICT infrastructure and device consultancy

SCHOOLS DATA PROTECTION SERVICESHead of Service Daniel Parker

Main Contact PersonNeil Downing


What we can do for you:• Have GCC as your schools appointed

Data Protection Officer• Expert advice and guidance

surrounding all elements of Data Protection in schools

• Day-to-day support for all those challenging information requests (SAR, FOI, EIR, PIR) through our dedicated and passionate support service

• On-going training and development targeting the key roles in schools ensuring that Data Protection and Child Protection work hand in hand

• Access to our Data Protection resources, including: templates, policy reviews, FAQs and our new VLOG updates

UNION FACILITIESMain Contact PersonContactUs

Tel ContactUs: 01452 425888 option 2, option 4

What we can do for you:• Quick and easy access to trained and

experienced representatives from a pool of local officers when required

• The cost of release of trained union officers is shared centrally so that no individual school is disproportionately affected

• Fulfilling the statutory duty to release recognised trade union representatives who are entitled to paid time off to carry out their role


• Workplace issues can be dealt with in a timely manner involving the most experienced and appropriate local officer

• Negotiation and consultation on new policies or conditions of service ensures policies are robust and fair prior to implementation

• Maintains and strengthens the positive, constructive and supportive relationship between staff and their employer

Children Missing from EducationFay Pearce Tel: 01452 328774 Email: [email protected]

EHCP Team Deborah LambertTel: 01452 427895 Email: [email protected]

Freedom of Information & Data Protection Requests Teresa WilmshurstTel: 01452 324000 Email: [email protected]

Independent Travel Training Tim Griffiths Tel: 01452 328751 Email: [email protected]

In Year Admissions Tel: 01452 426015 Email: inyear.admissions@gloucestershire

.gov.uk

Locality Leads (EHCP) Kay ThomasStroud & CotswoldTel: 01452 427399

Kevin NichollsCheltenham & TewkesburyTel: 01452 328378

Natalie BennettGloucester & Forest of DeanTel: 01452 427536

Pensions Local Government Pension Scheme Tel: 01452 328888Teachers Pension SchemeA-F Lyn BoyceTel: 01452 324151G-L Vicky PasquetTel: 01452 324183M-Z Andrea TombsTel: 01452 324106Email: [email protected]: specialistpensions@gloucestershire

.gov.uk

SEND Travel EnablementTel: 01452 425011 Email: [email protected]

VAT ServiceTel: 01452 583462Email: [email protected]

EDUCATION INCLUSION SERVICEChildren in Entertainment or EmploymentTel: 01452 427800Email: [email protected]

Education Inclusion Service ManagerLisa MeggsTel: 01452 427800Email: [email protected]

Elective Home EducationTel: 01452 427622Email: [email protected]

USEFUL CONTACTS


Locality Inclusion LeadsCheltenham & Tewkesbury:Vikki Burt Tel: 01452 828767Email: [email protected]

Gloucester & Forest:Jamie FordTel: 01452 328760Email: [email protected]

Stroud & CotswoldNathan Roe Tel: 01452 328199Email: [email protected]

Inclusion Officers Cheltenham & Tewkesbury:Karen Thompson Tel: 01452 328499Salma Kaka Tel: 01452 328764

Gloucester & Forest:Sam Blackwell Tel: 01452 427383Brian Gazzard Tel: 01452 328446

Stroud & Cotswold:Susan Janneh Tel: 01452 328008Sharon Holroyd Tel: 01452 328761

School AttendanceTel: 01452 427274Email: [email protected]

School Exclusions Tel: 01452 427360Email: [email protected]

EDUCATION OUTCOMES & INTERVENTION

Education LeadsCheltenham & Gloucester Education Lead Caroline CoatesTel: 01452 427218 Forest of Dean & Tewkesbury Education LeadTeresa Cross Tel: 01452 427805 Stroud & Cotswolds Education LeadSandra Shepherd Tel: 01452 427892 Early Years TeamTel: 01452 425330Email: [email protected] Gloucestershire Healthy Living& LearningFiona QuanTel: 01452 427208 or 01452 427327Email:[email protected] Gloucestershire Hospital Education ServiceLouise CodyEmail: [email protected] Wendy CrispEmail: [email protected] Annalise Price-ThomasEmail: annalise.price-thomas@

gloucestershire.gov. ukTel: 01242 532363 Ofsted NotificationsAlison LeeTel: 01452 427161Christina BrignallTel: 01452 427308


www.GCCPLUS.org

To find out more about any of our services please visit www.GCCPLUS.org where you will also find further telephone contact details for all these services.

Alternatively please email: [email protected]

GCC Plus is dedicated to providing a wide range of professional business support, facilities management & specialist support services to Schools,

Colleges, Universities, Fire Service, Police, Local Authority, District Councils & other public sector customers across Gloucestershire & beyond.

Our wide range of Support Services includes:

School Education Services• Education Outcomes & Intervention• Admissions (incl. School Appeals)• Advisory Teaching Service• Assessment• Educational Psychology Service• Free School Meals• Gloucestershire Healthy Living

& Learning• Gloucestershire Music• Governor Services• Inclusion Services• Library Services• NQTs• Safeguarding• Services for Children with

Additional Needs• Subject Leader Network Meetings

Business Support Services• Communications• Data Collection & Analysis• Disclosure & Barring (DBS)• Finance – AFO Service• Schools Data Protection Services• Health & Safety (SHE)• HR• ICT Support• Insurance• Legal Services• Occupational Health (OH)• Payroll & Employment Terms

& Conditions• Payment & Income• Recruitment Advertising• VAT Service

Facilities Management• Catering• Cleaning & Caretaking• Grounds Maintenance• Property Care

Documents

The GCC Services Contacts · • A designated HR advisor to support with formal performance management, misconduct and absence management cases • Access to the schools employment