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1 Métiers
Overseas
THE GEFCO GROUP IN 2010
2 Métiers
Overseas2 Métiers
Overseas
Your supply chain is now more valuable than ever before.
As a manufacturer, command of your
supply chain is a vital factor for growth and profitability. At GEFCO, our core business is the
design and implementation of global logistics solutions. To find out more about us, log on to:
www.gefcoengineersyourproductivity.com
G E F C O E N G I N E E R S Y O U R P R O D U C T I V I T Y
0 3
CONTENTS
Ambition & Strategy
Interview with GEFCO Chairman and CEO Yves Fargues 06
One ambition: “Logistics for manufacturers” 08
GEFCO, creating value for manufacturers 10
Ongoing international expansion 12
Experienced teams committed to customers 14
For enduring, responsible growth 16
Supply Chain Solutions
At the heart of the supply chain 20
Outbound logistics: innovating for the automotive industry 24
Inbound logistics: designing customised logistics solutions 26
Overseas: managing the international supply chain 28
Executive Board 30
GEFCO worldwide
04 Ambition & Strategy
Ambition & Strategy
05
G
EFCO – a benchmark group in logistics integration for manufac-
turers – puts its know-how at the service of all industry sectors.
As a solutions architect, integrator and operator, it takes charge of
the engineering, management and execution of logistics solutions across
all or part of the supply chain.
06 Ambition & Strategy
the automotive markets in Western Europe in the fourth quarter,
helped by incentives from the states (scrapping bonuses, etc.).
Has the crisis altered your customers’ expectations?
Yves Fargues: Our industrial customers expect GEFCO
to provide them with robust supply chain solutions capable
of improving their competitiveness, more specifi cally in terms
of productivity, quality, lead-times, etc. The crisis didn’t change
those expectations, it only made those requirements more
acute.
This is not new for us. The manufac-
turing industry is constantly looking for
productivity gains and, as you know,
we have 60 years’ experience in the
automotive industry, a sector which is
marked by industrial stringency as well
as technological innovation. And this is
happening on an international scale,
which has clearly become ours.
What is your strategy to 2012?
Yves Fargues: The group’s strategy
is one of profi table internal organic
growth in logistics for manufacturers.
We are not excluding external growth
operations on any market if the
opportunity arises.
Our prime customer is the PSA
Peugeot Citroën group, but we work
with practically all of the world’s major
car manufacturers: General Motors,
How did GEFCO perform in 2009?
Yves Fargues: 2009 was a year of crisis for everyone,
including GEFCO. Our turnover amounts to 2,888 million euros.
It dropped 18% in comparison with 2008. Our operating
income is 102 million euros, which represents 3.5% of our
turnover against 3.6% in 2008.
We therefore managed to preserve the same level of
profi tability this year, despite the crisis. This is attributable to
several converging actions: stringent management of our
purchases and operating expenses, a sustained e! ort by
our sales forces on our priority markets, and lastly the recovery of
Interview with GEFCO Chairman and CEO Yves Fargues
07
Toyota, Nissan, Ford, Fiat, Renault, etc. We are transferring the
expertise that we have acquired in the automotive industry as
a whole to other manufacturing sectors such as two-wheelers,
electronics, consumer goods and retail, body care, aeronautics, etc.
On a global scale, the three priority regions in which we are
developing are Europe, South America and Asia. We have
a strong presence in Western Europe as well as Central &
Eastern Europe, Russia of course – where we are developing
very rapidly – but also neighbouring countries such as Ukraine,
the Baltic Countries, Poland, Turkey, etc. In 2010, we will set up
premises in Kazakhstan and Bulgaria.
Unless there is another crisis, our turnover will exceed
4 billion euros in 2012, with a profi tability rate of around 5%.
Where do you stand in terms of sustainable development?
Yves Fargues: Sustainable development is now integrated in
our growth strategy. Earlier, when I talked about the value that
GEFCO provides to its customers, I only mentioned the economic
aspects, but we also systematically ensure that we deliver value
in terms of environment and corporate social responsibility.
For us, the environment means paying more attention to the
carbon footprint of the logistic plans that we propose to our
customers on a daily basis, and that implies intensifying the
use of means of transport other than road: rail and sea freight.
As an example, today nearly 50% of the vehicles we transport
(i.e. 2.5 million in 2009) are shipped by sea freight or rail.
As for the social aspect of sustainable development, I think
I can say that we are the only logistics group to implement
a Global Agreement on corporate social responsibility in practi-
cally all our subsidiaries. This global agreement has given rise to
over 250 action plans managed by the subsidiaries and audited
by an external body. It comprises 4 main aspects: respect for
fundamental human rights; health, safety and working conditions;
social dialogue; eliminating discrimination and promoting equal
opportunities.
How do you see the year 2010?
Yves Fargues: The e! ects of the crisis are still felt in many coun-
tries, notably in Europe where GEFCO earns a large part of its
turnover.
For GEFCO, the key word is consolidation. We are going to
concentrate on what we could call our fundamentals: ensuring
that we have an excellent cash position and continuing our
productivity e! orts in all domains, while continuing our priority
investments in logistics facilities and IT resources, because we
must build for the future.
08 Ambition & Strategy
I n 2009, GEFCO continued to develop on markets with
high growth potential, notably in Central & Eastern Europe,
South America and Asia. Moreover, to rise to the challenges
brought about by the crisis in terms of profitability, the group
maintained its policy of stringent management of operating
expenses and purchases.
With an operating income of 102 million euros,
representing 3.5% of its turnover, GEFCO
managed to maintain its profi tability level
in 2009. As for its turnover, it amounts to
2,888 million euros. It dropped 18.3% over
the year, due to the slowdown of global car
production in the fi rst half of 2009, and the
unfavourable climate for the manufacturing
industry as a whole.
The collapse of the markets in Western Europe,
and to some extent in Central & Eastern Europe,
a! ected GEFCO’s results in those regions, which
were severely hit by the crisis.
However, with a 55% rise in turnover, GEFCO
recorded a good performance in the rest of the
world, notably in North African countries and in
China, which was brought into GEFCO’s scope
of consolidation in 2009.
From now until 2012, GEFCO’s ambition is to
achieve a turnover of over 4 billion euros and
a current operating income of 5%.
One ambition: “Logistics for manufacturers“In a diffi cult economic environment, GEFCO maintained its profi tability
level in 2009. The group continued its internationalisation, in order
to provide ever more effi cient solutions to the requirements of
manufacturers in all industry sectors.
09
> Among Europe’s top 10 transport
and logistics groups
> One of the world leaders in automotive
logistics
> 27 countries and 330 sites across the world
> 9,400 employees, 75 nationalities
> 2009 turnover of 2.9 billion euros
> Operating income of 102 million euros
WORKFORCE BY KEY
GROWTH AREA (1ST JANUARY 2010)
Western Europe and Mediterranean: 7,155 Germany: 388; Belgium: 194; Spain: 754; France: 4,663; Italy: 221; Morocco: 73; Netherlands: 94; Portugal: 161; United Kingdom: 439; Switzerland: 125; JV Tunisia: 43
Central and Eastern Europe: 1,315 Austria: 45; Hungary: 34; Latvia: 17; Poland: 298; Czech Republic: 276; Romania: 68; JV Russia: 68; Russia: 145; Slovakia: 241; Slovenia: 10; Turkey: 99; Ukraine: 14
South America: 814 Argentina: 490; Brazil: 319; Chile: 5
Asia: 103 China: 85; Hong Kong: 18
2009/2008 variation in workforce: -12.5 %
530 new recruits on permanent contracts including 43 executives389 placement students
Supply chain expertise for all industry sectors
Sector diversity is a major pillar of the group’s strategy. GEFCO earns
nearly 40% of its turnover with customers outside the PSA group;
it amounted to 1,046 million euros in 2009 (down 23.4%).
With its powerful network and complementary activities, GEFCO
o! ers a comprehensive range of services to all manufacturers, who
can rely on the skills of its teams to manage their supply chains.
In all industry sectors, market leaders put their trust in GEFCO:
> Automotive: PSA Peugeot Citroën, General Motors, BMW, Ford,
Nissan, Renault, Mercedes-Benz…
> Automotive suppliers: Delphi, Bosch, Faurecia, Valeo, Johnson
Controls…
> Two-wheelers: Honda, Triumph, Yamaha, BMW, KTM…
> Personal care: L’Oréal, Novartis, Beiersdorf…
> Consumer goods and retail: PPR, Ikea, Dia…
> Consumer electronics: Sony, HP, Philips…
> Manufacturing industry: Air Liquide, Siemens…
10 Ambition & Strategy
Optimising physical fl ows and information fl ows enables
companies to signifi cantly improve their competitiveness. With
60 years of expertise in logistics for manufacturers, and as a
supply chain specialist both inbound and outbound from production
facilities, GEFCO positions itself as a logistics provider which “creates
value“.
Maximising the competitiveness of manufacturers
Stemming from the automotive industry – which is the most
demanding of all – GEFCO sets innovation and the optimisation of
competitiveness as the foundations of its mission with its customers.
For its services to industry
sectors, GEFCO relies on a
powerful international multi-
modal network, and on one of
Europe’s very fi rst integrated
overland networks, to meet
their requirements in four key
areas: competitiveness, quality,
security and fl exibility.
Aiming for total customer satisfaction
GEFCO positions itself as
the quality benchmark for
manufacturers, by listening
to their expectations and fully
complying with the commit-
ments made to them.
In a globalised economy, companies cannot afford to do
without an efficient supply chain in terms of quality, cost
and lead-times.
GEFCO, creating value for manufacturers
11
Quality is critical in every aspect, starting from when logistics
solutions are fi rst engineered. Consequently, GEFCO o! ers
customised solutions tailored to the specifi c standards of each
customer: ensuring product integrity, optimising risk management,
guaranteeing deliveries, etc.
Service management and execution also demand an irreproachable
standard of quality. In this respect, GEFCO has identifi ed three
priorities:
> To respect product delivery times;
> To protect the integrity of goods end to end of the supply chain;
> To guarantee the reliability of each operation the goods pass
through.
Asserting itself as a solutions architect, integrator and operator
GEFCO designs customised high-end solutions for its customers, being
at the same time:
> A logistics solution architect: logistics engineering and transport
plans;
> An integrator: managing supply chains integrating the supplier’s
multimodal facilities, customer teams and logistics resources;
> An operator: performing transport and logistics operations on
customer request or to meet local requirements.
GEFCO provides manufacturers with fully traceable, comprehensive
solutions, with a single objective: optimising their competitiveness and
enabling them to develop internationally.
Combining all these business lines, GEFCO o! ers a global solution
covering the entire inbound and outbound supply chain. Every day,
GEFCO’s teams assess the quality of their services in the same way
worldwide, through unifi ed business standards and IT systems
interconnected in real time.
PRIORITY GIVEN
TO INNOVATION
With over one hundred employees,
GEFCO’s “Projects & Engineering“
department is composed of
multi-cultural teams who put their
supply chain knowledge and sense
of innovation at the service of key
industrial customers.
With cross-functional skills and
constant contact with the fi eld
personnel, these teams respond
to tenders in a fl exible and e! cient
way. Guaranteeing the total compliance
of GEFCO’s o" er with the customer’s
specifi cations, they rely on a network
of 26 “Tender Centres” based
in the group’s subsidiaries.
The constant optimisation
of the supply chain is GEFCO’s key
aim, as expressed in its baseline
“Logistics for manufacturers“.
The “Project & Engineering“ teams
constantly strive to fi nd savings for
their customers: sharing
competitiveness gains, phasing
in or out of IT systems, lowering
of transport costs, etc.
Multimodal transport and sustainable
development are the newest areas
of innovation at the heart
of the supply chain.
Chosen as “Logistics Operator of the Year“ by
Eurologistics, in 2009 GEFCO Poland concentrated
on the creation of new links with Spain and the
Baltic countries for the grouped transport of goods.
The subsidiary also developed its know-how in auto-
motive logistics, with the production and mounting
of interior partitions, notably for the Indian manufac-
turer Tata Motors.
12 Ambition & Strategy
Ongoing international expansion
GEFCO is conducting an ambitious internationalisation policy,
by focusing its development on territories set to become
tomorrow’s major markets: Central & Eastern Europe, South
America and Asia. Through a global network of partners, GEFCO is
present in over 100 countries. With its 26 subsidiaries, the group has
330 profi t centres, of which 66% are located outside France.
To assist manufacturers in their international development in an
increasingly e" cient way, GEFCO aspires to become a global player, as
confi rmed by the recent opening of an agency in South Africa. In 2010,
GEFCO will set up premises in Bulgaria and Kazakhstan, two strategic
countries for industrial fl ows.
Central and Eastern Europe
GEFCO’s “Central & Eastern Europe“ Business Unit covers a vast
pivotal territory of young and dynamic countries, with 60 sites
and 1,400 employees across 11 subsidiaries: Austria, Hungary,
Baltic Countries (Latvia), Poland, Czech Republic, Romania, Russia
(subsidiary and joint venture Algai), Slovakia, Slovenia, Turkey and
Ukraine.
The Business Unit’s turnover, which totalled 278 million euros in
2009, has been growing 44% a year on average since its set-up
in 2006. Last year, the business volume was particularly buoyant
in Slovenia, Slovakia and the Czech Republic, whose results
increased 22%, 20% and 2.5% respectively. The subsidiaries
recently established in Latvia (GEFCO Baltic) and Ukraine also
achieved good sales performance.
In the Czech Republic, at the Kolin site, the vehicle preparation
activity (Post-Production Operations) increased 35% in comparison
with 2008. The subsidiary also won prestigious new customers
including Kraft Foods, Schneider Electric and Mecaplast. To cater
for this increase in activity, a new multi-function platform of
5,500 m2 was inaugurated in Jazlovice, near Prague.
GEFCO strengthens its positions on growth markets
to assist manufacturers in their development.
Subsidiaries
Partners
Lastly, 2009 was a year of consolidation for the group’s new
Chilean subsidiary, whose activity is centred on the automotive,
cosmetics and health sectors.
Asia
GEFCO’s Asian subsidiary has a total of 800 employees across
three entities: GEFCO China, GEFCO Hong Kong and the joint
venture GEFCO-Hongtai, which manages the internal logistics
of the Dongfeng Peugeot Citroën Automobile (DPCA) plant in
Wuhan and three Advanced Supplier Warehouses.
In 2009, domestic activity was boosted by the strong growth
of the Chinese automotive market; the development of new
partnerships in Asia, notably with India, o! set the e! ects of the
crisis on international activity.
Naturally focused on global trade, GEFCO China manages sea
and air freight fl ows. The export of new vehicles to the rest of
the world is one of the key areas for future development.
Moreover, the subsidiary continued to develop its global sourcing
activities for the automotive industry, with the opening of
a logistics platform in Shanghai.
GEFCO is targeting a turnover of 1 billion euros in Central
& Eastern Europe by 2012, by continuing its expansion into
Kazakhstan and Bulgaria in 2010, then the Balkans, Belorussia, etc.
South America
In 2009, the Argentinean, Brazilian and Chilean subsidiaries posted
a turnover of 149 million euros.
GEFCO Argentina – the group’s third biggest subsidiary with
490 employees – celebrated its 10th anniversary in 2009. Being
the uncontested leader on its market in automotive logistics, its
customers include major automotive and parts manufacturers:
PSA, Ford, Kia, BMW, Yamaha, Plastic Omnium, Mirgor, Plastal…
At the same time, GEFCO Argentina has been stepping up its
business development in high-tech, two-wheelers and personal
care.
As for GEFCO Brazil, the subsidiary was awarded the “Infraero
E" ciency Logistics Award 2009“ by the government agency for
air freight control, as the best logistics operator in the automotive
industry. The subsidiary achieved great success in interna-
tional fl ows, with new customers including Fiat and Plascar.
13
Ambition & Strategy
As the group’s major strength, GEFCO’s 9,400 employees strive to meet the demands of industrial customers on a daily basis.
Experienced teams committed to customers
Attracting the best professionals and growing
internationally
GEFCO aims to attract the top skills and successfully integrate a variety
of profi les. In 2009, the group pushed ahead with its international
expansion by hiring over 530 new people on permanent contracts,
across 26 subsidiaries. Accelerating the internationalisation of skills
can also be seen in the number of expatriate personnel, which has
more than doubled since 2002.
GEFCO focuses on three of its key attributes to attract top skills:
> Its international scope, with strong growth of the workforce in
countries which represent future growth pools for the global
economy;
> The broadening of business o! ers, creating new, diversifi ed career
opportunities;
> Loyalty-building and the development of the industrial customer
base in all sectors.
To promote the blossoming of talents and develop their profes-
sionalism and employability, GEFCO invests heavily in training: on
average, 3% of payroll is dedicated to training within the scope of
national and international programmes.
14
Taking action for
responsible expansion
GEFCO’s expansion is based on socially
responsible behaviour and action
principles, defi ned within the scope of
the “Global Framework Agreement on
Corporate Social Responsibility“. This
agreement notably promotes respect for fundamental human rights,
freedom of association and the condemnation of forced labour.
Thus, in 2009, some sixty action plans were launched in 22 group
subsidiaries. In the United Kingdom, a course on “Equity and Diversity“
promotes equal opportunity among employees and diversity in the
recruitment process. As for GEFCO Turkey, it trains all its managers on
the issue of equal treatment of employees during interviews. Further
to the “Di! erent, Together” awareness campaign, GEFCO France
also stepped up its e! orts concerning the hiring and integration of
handicapped workers.
Deploying a forceful prevention and
safety policy
For GEFCO worldwide, protecting employees’ physical integrity
and guaranteeing their safety are absolute priorities. The control
of these aspects in each work situation relies on ongoing dialogue
with employee representatives as well as raising the awareness of
employees, managers and external partners.
Safety standards on GEFCO sites are now identical worldwide.
This standardisation has contributed to a sharp drop in the frequency
rate (number of occupational accidents with work stoppage per
million hours worked), which decreased from 21.16 in 2000 to
6.94 in 2009.
The policy developed by GEFCO aims to get employees to play an
active role in their own safety. The emphasis is therefore put on
training and the daily monitoring of the teams’ progress. The group
also encourages the sharing of good practices, often initiated by the
subsidiaries. In 2008 and 2009, following the initiative of GEFCO
Brazil, 5 new countries instituted an “Occupational Health Week“,
during which employees attend conferences and receive practical
advice on health, the importance of healthy eating, the fi ght against
addiction, etc.
PROMOTING
EQUAL
OPPORTUNITIES
The GEFCO group has set up non-
discriminatory processes concerning
recruitment, the assessment of skills
and career development; it also
implements measures to fi ght against
discriminatory practices. GEFCO
believes that diversity contributes
to success. It therefore seeks to
integrate young people, older people,
women, handicapped persons as
well as people from other cultures or
minorities.
GEFCO ensures equal treatment of
men and women, o" ering the same
pay for the same qualifi cations.
The GEFCO workforce comprises of
75 nationalities, in keeping with the
group’s international expansion policy
which is based on respect for and
active integration of local cultures,
values and social habits.
15
16 Ambition & Strategy
A
ware of the impact of its activities and those of its suppliers
on the environment, GEFCO strives to manage and measure
its global environmental performance.
Creating value by respecting the environment
In carrying out its activities, GEFCO strives to meet its customers’
requirements in terms of sustainable development, and even anticipate
them. In addition to improving productivity and competitiveness, the
group wishes to provide manufacturers with real ecological added
value. In order to achieve that goal, GEFCO
takes action in several areas.
Firstly, the group continually measures the
global impact of its activities on the
environment – energy consumption, waste
production, etc. – through a worldwide
network of 150 environment correspondents.
Moreover, with the signing of the
“Objectif CO2” charter of the Ademe (French
environment and energy management
agency), GEFCO undertakes to reduce its
CO2 emissions through improvements in
key areas: increased investment in new
truck fl eets, reducing fuel consumption,
training drivers in fuel-e" cient driving
and rethinking the engineering of logistics
fl ows.
GEFCO’s engineering o" ces permanently
review transport and logistics plans in the aim
of improving the “Cost / Quality / Carbon”
ratio. This notably involves increasing reliance
on ecological means of transport, which now
account for 25% of the fl ows handled by
As a socially responsible company, GEFCO is committed
to protecting the environment, ensuring the safety and
employability of its personnel and implementing an ethical and
transparent mode of governance.
For enduring, responsible growth
GLOBAL COMPACT
GEFCO subscribes to the UN
“Global Compact“. This pact, which is
upheld by thousands of responsible
companies worldwide, contributes
to the emergence of a global market
which is more stable, more equitable
and more open.
GEFCO is working to bring its
commercial practices and strategy
into line with ten universally accepted
principles concerning human rights,
labour standards, the environment
and the fi ght against corruption,
and to promote these principles.
1717
GEFCO, versus an average of 17% for the sector. Out of the
3.2 million vehicles handled in 2008, 1 million were transported
by sea freight and nearly 800,000 by rail.
Respect for the environment also means the construction of
logistics platforms in keeping with France’s “High Environmental
Quality” standards.
Corporate social responsibility: a global agreement with fi xed actions
As a responsible player in the social and economic environment
of the countries where it operates, GEFCO has been abiding by a
“Global Framework Agreement on Corporate Social Responsibility”
for the past three years. Through this innovative measure, the group
respects and promotes fundamental human rights, fi ghts against
discrimination and promotes diversity, encourages social dialogue,
assesses the impact of its activities on its new territories…
GEFCO also makes sure that its suppliers and sub-contractors share
its principles.
This commitment is put into practice on a daily basis in the group’s
subsidiaries, which implement various improvement measures.
Across 22 countries, nearly 250 initiatives have been undertaken
since 2007 and are continuing today. In 2009, GEFCO Hungary
ratifi ed the Health Charter of the Franco-Hungarian Chamber of
Commerce and Industry, aimed at promoting the improvement
of employees’ working conditions. In Spain, the Alares programme
was introduced, helping employees to cope in the event of illness
or psychological trauma.
Corporate governance: securing the group’s future
Concerning corporate governance, GEFCO goes beyond its strict legal
obligation: internal control is designed as a real tool to manage the
various risks. In 2009, the annual internal control campaign
involved 27 countries and over 300 Profi t Centres and Divisions, which
assessed the companies’ accounting, fi nancial and operational
actions. Combined with Management Rules applied in the same way
throughout the group, internal control helps to ensure the long-term
viability of GEFCO’s activities.
18 Supply Chain Solutions
Supply Chain Solutions
19
Supply Chain Solutions
S
upply chain management is a key element for the growth and profi tability of
companies. With its international multimodal network, its capacity for innovation
and its 60 years of experience in automotive logistics, GEFCO offers manufacturers
supply chain solutions which create value. Its core trade covers three strategic areas:
outbound automotive logistics, inbound logistics and overseas logistics.
20 Supply Chain Solutions
OUTSTANDING SERVICE FOR A LONG-TERM PARTNERSHIP
As Delphi’s key partner, GEFCO handles logistics
operations for various Delphi divisions in some
twenty countries – from Slovakia to Mexico, and
all the way to South Africa.
GEFCO provides the equipment manufacturer
with a comprehensive range of supply chain
solutions tailored to its needs, integrating its
customer’s quality standards. The operations
handled by GEFCO’s teams involve multimodal
intercontinental transport, customs clearance,
packaging, warehousing and Kanban fl ow
management.
For the second year in a row, Delphi has awarded
GEFCO with its “Pinnacle Award” for the group’s
commitment to providing the equipment
manufacturer with e! cient service in keeping
with its performance objectives – in terms of
quality, cost, lead-times and value of the services.
GEFCO has been rewarded for its excellence in
many areas:
• Supply of production lines;
• Just-in-time delivery;
• Quality system management;
• Corrective actions and reporting;
• Flexibility in handling unforeseen events.
At the heart of the supply chainAs the reference partner of automotive supplier Delphi, GEFCO
assists the company on a daily basis to develop various supply
chain solutions. Here is an example with this inbound fl ow, from
Turkey to the UK.
Coming from Izmir, in the South of Turkey,
the GEFCO vehicle arrives at the Delphi
Electrical/Electronic Architecture site in
Istanbul. Delphi is the biggest non-group
customer of GEFCO Turkey.
GEFCO provides Delphi with customised
supply chain solutions and dedicated
operational and sales resources, in order
to provide them with the best solutions on
a daily basis.
21
Once the harnesses have been loaded into the
GEFCO vehicle, a journey across 8 countries
begins: Turkey, Bulgaria, Serbia, Croatia, Slovenia,
Austria, Germany and France, before the fi nal
destination, the United Kingdom.
Every week, fi ve trucks on average travel this route
for our customer Delphi.
The Delphi Electrical/Electronic Architecture site in
Istanbul produces wiring harnesses for the automotive
industry; these are complex products with high added
value. Delphi – the world leader in this fi eld – makes
the most of its innovation power in its large portfolio of
products and services which provide added value for
car manufacturers and drivers.
22 Supply Chain Solutions
After the channel crossing by ferry, the load arrives
at Dover in the UK. With its 40 years’ experience as
an approved customs broker, GEFCO rapidly clears
Delphi’s products through customs.
As the procedures are simplifi ed, the goods
are back on the road in record time!
Arrival at Coventry.
GEFCO’s teams immediately
take charge of the recording
and storage of the products
via the Geolog© solution,
which enables them to know
at all times where each part
is within the logistics fl ow.
The logistics platform
of Coventry offers
manufacturers storage
space of 20,000 m2.
23SERKAN YAVUZ, PRODUCTION CONTROL & LOGISTICS MANAGER OF DELPHI ELECTRICAL/ELECTRONIC ARCHITECTURE TURKEY:
“By entrusting operations to GEFCO, we benefi t from the services
of an international company, something which is very important
as we ourselves operate in 32 countries.
Having dedicated GEFCO resources in Turkey is also key for our
business. Information circulates really smoothly between our
teams and GEFCO’s, which is crucial for the management of the
logistics fl ows.”
After the delivery of the harnesses to a major car
manufacturer, GEFCO teams handle the parts in
the manufacturer’s Integrated Supplier Park.
They check the products and prepare them for line-side
delivery, at the precise time of arrival of the vehicle on
the production line. These are the synchronized fl ows:
supplying the right components, in the right order,
at the right time!
For two other manufacturer sites, just-in-time deliveries
are also organised.
24 Supply Chain Solutions
Outbound logistics
A s a specialist in the logistics and distribution of
fi nished vehicles, GEFCO acts as an operator, as
well as a strategic and tactical consultant with its
customers. The group’s activities rest on a global network
of workshops and storage & distribution centres. GEFCO
is constantly searching for new, innovative and compe-
titive solutions tailored to the needs of its customers –
car manufacturers, importers, dealer networks and leasers.
Workshop services: customized solutions
In its 80 preparation and post-production centres, GEFCO
combines its know-how to prepare and customise vehicles
in close keeping with manufacturer specifi cations.
GEFCO carries out Post-Production Operations (PPO).
These added-value operations include window engraving
and the fi tting of accessories or optional equipment –
alarm systems, Sat Nav systems, environmental equip-
ment, etc. GEFCO specialists also handle the production
of a series for specifi c vehicle models.
PPO therefore represent a source of added value for
car manufacturers, who can rationalise their production
lines by entrusting GEFCO with the customisation of their
models.
GEFCO also handles the preparation of the vehicles
before their distribution to the sales network, or Pre-Delivery
Inspection. PDI includes dynamic tests, washing, protec-
tion removal operations, mechanical tests and the fi nal
quality check.
Born in the automotive industry, GEFCO caters to the logistics
requirements of the industry’s major players, providing them with the
solutions of a world renowned expert.
Innovating for the automotive industry
Within the aim of o! ering a comprehensive service to its customers
(vehicle leasers, dealers or manufacturers), GEFCO performs other
added-value services, such as the customising of utility vehicles and
reconditioning of used vehicles.
The Nomad© information system schedules workshop activities and
the handling of the vehicles at the distribution platforms, so that the
prepared and fi tted vehicles are delivered on the dates requested
by the customers.
Optimising complex distribution plans
GEFCO organises the distribution of vehicles, from the
assembly sites or ports all the way through to the points of
sale; it designs continental and
intercontinental distribution plans.
The group is committed to car
manufacturers – whose business it
understands perfectly – in terms of
quality and compliance with lead-times.
With Nostra© – the IT system dedicated
to automotive logistics – the scheduling
and tracking of vehicles is managed
in real time. This system, which is
used throughout the GEFCO network,
guarantees traceability to the customers
and the transmission of information
and Key Performance Indicators.
Throughout its engineering o" ces,
GEFCO acts as a consultant with its
customers. Logistics plans are optimised
on a constant basis, in a multimodal
perspective combining road, rail and
sea transport. The transport operations
adapt to market changes and production
site fl uctuations.
As part of its commitment to sustainable
development, GEFCO strives to develop
short-sea transport: in Europe, this
represents an annual volume of
600,000 vehicles.
OUTBOUND AUTOMOTIVE LOGISTICS KEY FACTS
> 2,5 million vehicles transported,
of which 49% by road, 30%
by sea and 21% by rail
> 1,800 logistics plans produced
per year
> 130 countries covered
> 80 preparation and post-production
centres
> Multimodal transport: every day,
4,200 rail wagons, 3,000 trucks
and 30 Ro-Ro (Roll-on/Roll-o" )
vessels are used to transport
vehicles worldwide
25
26 Supply Chain Solutions
Inbound logistics26
R
ationalising intra-continental supply
fl ows from one or several factories or
platforms, in order to guarantee manu-
facturers an uninterrupted supply chain: such
is the basis of GEFCO’s inbound logistics o! er.
Sourcing: a strategic stake
As the logistics provider of a major European
automotive group for over 60 years, GEFCO
has unique expertise in the engineering
of inbound fl ows, which enables it to provide
its customers with tailor-made solutions for the
management of their supply chains.
With facilities in regions with intense logistics
activity as well as in areas with low industrial
development, the integrated GEFCO network
makes it possible to rationalise transport plans
and consolidate fl ows.
Aiming for “lean logistics”, GEFCO constantly
strives to reduce costs and improve operating
performance, in order to give manufacturers an
ever bigger competitive edge.
Throughout the GEFCO network, the same
operating and quality standards are imple-
mented: the fl ows are totally secure wherever
the group operates.
Combining know-how, fromthe simplest to the most complex
As a specialist in inbound logistics, GEFCO
uses a vast range of know-how to serve all
manufacturing sectors.
Through its powerful network, GEFCO rationalises overland
fl ows by grouping loads. Objectives: reducing door-to-door
costs and increasing productivity gains for the customers.
Designing customised logistics solutions
27
> Management of the supply chain from a single base
integrating all players and all services: customers’ teams,
suppliers, sub-contractors, etc.
> Periodic and tactical planning: taking account of customer
forecasts to optimise and monitor the capacity of the initial
transport plan.
> Overland supplies: management of intra-continental
(Overland) fl ows; dedicated transport plans, from inspection
to collection.
> Platform logistics: cross-docking, consolidation/deconsolidation,
synchronisation, customisation, etc.
> Re-usable packaging: combined management of empty
and full containers to optimise the cost of transport, storage
and packaging.
Industrial packaging fl ows:the GefBoxSystem innovation
With the GefBoxSystem modular solutions, GEFCO relieves
companies of the management of their re-usable packaging
fl ows. With a comprehensive range of standardised plastic
boxes, containers, pallets and covers, GEFCO o! ers an
innovative, fl exible and environment-friendly solution, as all
those containers are washable and re-usable.
Optimisation and planning of packaging fl ows, transport,
maintenance, rental… GEFCO can handle all or part of the
customers’ logistics plans. With a stock of 5 million units, the
group handles 40 million packaging fl ows per year.
OVERLAND NETWORK
KEY FACTS
> 140 depots linked
by 400 international lines
> 15 million tonnes of freight
shipped each year
> Transport lead-times in Europe:
48 to 72 hours
> 43,600 shipments (groupage
and full/part-loads) per day
> An express delivery service
available 24/7
2828 Supply Chain Solutions
Overseas28
Engineering just-in-timeinternational fl ows
Operating in over 100 countries through a
network of partners with the same require-
ments in terms of quality, costs and lead-times,
GEFCO provides all manufacturers with door-to-
door intercontinental services.
GEFCO’s teams deliver the various components
required for production at the right time and at
the right place worldwide, and distribute the
products manufactured in all countries on a just-
in-time basis. Throughout the process, customers
benefi t from real-time shipment tracking and are
appointed a dedicated GEFCO representative.
The services included in the “OverseaSolution”
o! er make it possible to rationalise costs
through the consolidation of loads. They also
ensure the reliability of shipments and great
fl exibility in the logistics solutions.
Global sourcing: managingcomplex supply chains
To assist manufacturers in their sourcing
procedures in leading competitive countries,
GEFCO o! ers them a logistics solution covering
supply fl ows, the distribution of semi-fi nished
products to assembly plants, and added-value
As an international air and sea freight
forwarder, GEFCO designs and implements
door-to-door air or sea freight solutions.
Manufacturers can also benefit from its
expertise in customs clearance and tax
representation.
Managing the international supply chain
29
operations covering all or part of the supply chain GEFCO’s
expertise covers the architecture of the logistics networks as
well as their integration and operation.
Over the past 60 years, GEFCO has developed specifi c global
sourcing expertise for car manufacturers worldwide, notably
between Europe and South America, between China and
Europe, and between China and South America.
In its constant search to optimise quality, costs and lead-times,
GEFCO gives added value to the entire supply chain by managing
its various stages: picking, warehousing, fl ow consolidation,
customs clearance, distribution, etc.
Customs and Tax Representation:supporting companies in their expansion
The conquest of new markets requires in-depth knowledge
of international trade regulation. With 40 years’ experience
as a customs broker, GEFCO o! ers its customers appraisal
and engineering services in customs clearance and tax
representation. The objective is to smooth out physical fl ows,
secure all processes and minimise costs, while staying within
the bounds of international regulations. GEFCO o! ers services
such as the following:
> Implementation of simplifi ed customs procedures and low-
cost systems
> VAT registration and VAT refunds
> Management of VAT and INTRASTAT statements
> Customised legislation watch.
OVERSEAS
KEY FACTS
> Present in over 100 countries
accounting for 85% of global trade
> 300 destinations served through
partnerships with Gulf Agency
Company, EmoTrans USA, Uniworld,
Ilyang and Itochu Logistics
> 63 Overseas depots
30
ArgentinaAv. A. Moreau De Justo 1930Of. 306Puerto Madero, Dock 15(C1107 AFN) BUENOS AIRESTel. +54 11 40 00 60 80Fax. +54 11 40 32 10 27
AustriaHead Offi ce of Austrian Subsidiary /International Development Business Unit:GEFCO Österreich GmbHAndromeda TowerDonau-City-Strasse 6A 1220 WIENTel. + 431 26 342 6580Fax. + 431 26 342 66
BeneluxRue du Parc Industriel, 277822 ATH - GHISLENGHIEN Tel. +32 68 250 250Fax. +32 68 551 576
BrazilGEFCO Logistica Do BrasilPraça XV de Novembro, n°20Parte 40120010-010 - RIO DE JANEIRO - RJTel. +55 21 2103 8100Fax. +55 21 2103 8181
ChileGEFCO Chile SAPto. Madero, 9710 Of 21- Bodegas San FranciscoPudahuel SANTIAGO DE CHILETel. + 562 544 85 81
ChinaGEFCO International Logistics (China) Co. Ltd.19A-1 Hanwei PlazaN° 7 Guanghua RoadChaoyang DistrictBEIJING 100004 Tel. +86 10 6502 6688Fax. +86 10 6502 6699
Czech RepublicGEFCO Česká Republika, s.r.o.Budova IBC, Pobřežni 318600 PRAHA 8-Karlin Tel. +420 224 835 701Fax. +420 222 329 114
France77-81, rue des Lilas d’Espagne92402 COURBEVOIE CedexTel. +33 (0)1 49 05 21 21
GermanyKurhessenstr. 1364546 MÖRFELDEN - WALLDORFTel. +49 (0)6105 2008 0Fax. +49 (0)6105 2008 201
Hong KongGEFCO Hong Kong Company LimitedUnit 4118-4122, Level 41Metroplaza Tower 1223 Hing Fong Road, Kwai FongN.T., Hong KongTel. +(852) 2368 7155Fax. +(852) 2619 1970
HungaryBocskai út 134-1461113 BUDAPESTTel. +36 1 888 0360Fax. +36 1 888 0361
ItalyVia F. Palizzi, 8920157 MILANOTel. +39 02 39 013 1Fax. +39 02 39 013 260
LatviaGEFCO BalticPulkveža Brieža iela 15RIGA, LV-1001Tel. +371 67365880Fax. +371 67365883
MoroccoAtlantic Logistic Bd Moulay Slimane Ain Sebaa 20250 CASABLANCA Tel. +212 522 35 49 03 Fax. +212 522 35 52 25
PolandPlac Bankowy 200-095 WARSZAWATel. +48 22 531 21 77Fax. +48 22 531 21 73
PortugalEdifício NeoparkAv. Tomás Ribeiro, n°43, 4° Piso Fracçoes 4D e 4H2790-221 CARNAXIDETel. +351 21 416 98 00Fax. +351 21 416 98 20
Romania9-9A Dimitrie Pompei Bvd.Building nr. 24, Etaj 5020335 BUCUREŞTITel. +40 21 300 88 86Fax. +40 21 319 83 59
RussiaLLC GEFCO Post box 2 RUMYANTSEVO Offi ce Building 1, Rumyantsevo villageLeninsky district 142784 MOSCOW REGIONTel. +7 495 981 31 00Fax. +7 495 981 31 02
SlovakiaGEFCO Slovakia s.r.o.Bratislava Business CentrePlynárenská 182109 BRATISLAVA 2Tel. +421 232 132 910Fax. +421 232 132 932
SloveniaGEFCO Prevozništvo in logistika d.o.o. Ankaranska cesta 7bSI - 6000 KOPER Tel. +386 5 6638770Fax. +386 5 6638779
SpainC/Manises n°328224 POZUELO DE ALARCÓNMADRIDTel. +34 91 347 32 00Fax. +34 91 347 31 85
SwitzerlandRoute de France, 85 HCase postale 33CH - 2916 FAHYTel. +41 32 476 01 10Fax. +41 32 476 01 11
TunisiaZone Portuaire de RadèsBP 2142040 RADÈSTel. +216 71 448 038Fax. +216 71 448 411
TurkeyKayisdagi Caddesi Karaman Ciftlik Yolu No:45, Kar Plaza EBlok Kat:1334752 IÇERENKÖY ISTANBULTel. +90 216 578 35 00Fax. +90 216 578 35 35
UkraineGEFCO Україна
vulitsa Kominternu 5, litera A01032 KIEVTel. +38 044 234 10 18Fax. +38 044 234 10 19
United Kingdom376/378 Chiswick High RoadChiswickLONDON W4 5TFTel. +44 (0)208 742 2220Fax. +44 (0)208 742 2066
GEFCO worldwide
Photo credits:
GEFCO: Stefan MeyerPSA: Lionel VadamAdvertising campaign: Bertrand Desprez (W&Cie)Eurotunnel: Philippe TurpinPlainpicture/Fancy: George HammersteinGetty: Michael Rosenfeld, Robin MacDougall, Donovan Reese, DAJ, Monty Rakusen, Sami SarkisCorbis: Peter Ginter, Bo Zaunders, moodboard, Lester Lefkowitz, Justin GuarigliaFotolia: Papo
31
Yves FarguesChairman and Chief Executive Offi cer
Philippe CosséStrategy and Finance
Jean-Xavier LaloHuman Resources, Communication and Organisation
Jean-Christophe BertrandRelations with PSA Peugeot Citroën
Michel SaywellFreight Transport and Logistics
Antoine RedierVehicle Transport and Logistics
Christian ZbylutInternational Development
Jean-Marc PrigentInformation Systems
Phil ShankleyBusiness Development and Marketing
Executive Board
32
77-81 rue des Lilas d’Espagne
F-92402 Courbevoie Cedex
Tel. +33 (0)1 49 05 21 21
www.gefco.net
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