The HR Transformation Blueprint: Connecting Your Talent to Your Results

May 2013

SuccessFactors People Cloud solutions

We deliver beautiful solutions that engage employees and provide a blueprint for HR to drive maximum impact to the business, while leveraging SAP’s innovations, industry expertise and global ecosystem – all to drive better business execution.

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The world of work is at an inflection point

Demographics The way we work Decision making

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 4

Vision for the transformative recruit-to-retire employee lifecycle

SOCIAL COLLABORATION

ANALYTICS

Plan

workforce

demand

Recruit Onboard

Set goals

and manage

performance

Recognize

and reward

Employee Administration | Organizational Management | Payroll |

Benefits | Time and Attendance

Train and

Develop Succession

5 © 2013 SAP AG or an SAP affiliate company. All rights reserved.

Start anywhere, go everywhere

Innovation will be in the cloud

Extend current on-premise investments

Suite of best-of-breed

Strategic and transactional HR

Our strategy

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 6

Our strategy has been validated by customers 25 million users across the globe

50 million

interviews

5 million

hires on-

boarded

US$13

billion

payroll

processed 35 million

performance

reviews

2.5 million

promotions

and transfers

We are an enterprise company delivering a consumer experience

Community Mobile Social

6,000 customers 184 countries

• 50 countries • 37 languages • HR transactions • New hires and on-boarding • Absence management • Reporting, compliance, and

auditing • Global payroll for 18

countries

Employee Central completes the recruit-to-retire lifecycle

A complete system of engagement in the cloud

HR Transformation and Enablement

May 2013

Shakti Jauhar

Vice President – Global HR Operations and

Shared Services at PepsiCo

9

The Six Imperatives for HR

Global Mindset

& Behavior

Mass Customization

Purposeful Culture

Re- Conceptualizing

Work

Everyone Can Innovate

Ultimate Flexibility

Live PepsiCo

Providing Choices Personal

Responsibility Simplifying Processes

Insights, Ideas, Action

Agility & Resilience

10 10

Employees and People Managers

Shared Services Organization

Contact Center COE Shared Solution Delivery Teams HRBP

Expertise Business

Partner

Information, Transactions, Inquiries and Delivery Strategic and Advisory

Self-Service

Portal

HR Executive Team

HR Service Delivery

Executes basic

transactions 24/7

Provides access

through user friendly,

multi-language,

single sign-on

Responds to

incoming queries

Provides HR

information

Completes routine

transactions

Resolves escalated complex issues

Provides specialized process expertise

Delivers HR programs, tools and

solutions

Designs and develops

global HR processes,

programs and tools

Provides external

insights and thought

leadership

Performs as

strategic advisor,

change leader,

coach and HR

services hub

11

Unlocking the Vision

Attract Retire On-Board Develop Advancement Select / Hire

Wo

rkfo

rce P

lan

nin

g

…Ensure that all Processes and Systems Reinforce Creating an

Inclusive Culture at PepsiCo that Cherishes our Employees and

Develops High Capability on all Fronts

Inclusive Culture

Talent

Acquisition

PepsiCo

University

Talent Management

& Development Career Growth

12

Inconsistent,

Approach to Managing Talent

Legacy

Common Processes with

Limited Flexibility

Separate

Cultures & Experiences

Unconnected & Fragmented

Sets of Best Practices

Today: Tomorrow:

Harmonized

Global Processes

Common Processes but

Flexible to Meet Needs

Consistent, Transparent, and

Disciplined Approach to

Managing Talent

Shared Cultural Elements

& Experiences Encouraged, Unique

Cultural Differences Respected

A Shift to a Strategic Enterprise Culture, Global Systems Mindset

Discovery

Shift to a ‘New Paradigm’ is well underway

13

Enabling the Landscape

• Partnership and co-innovation

• Keeping up with technology advancements

• Capturing the social and cultural changes

• Long-term sustainability and future Innovation

• Integrated experience

• Speed of deployment

• Ease of use

• Anytime Anywhere

• Analytics and insights

• Costs

SAP Execution in the Cloud

cloud revenue run rate

$1B Scale

cloud users

30M+ customers

6,000+

2012 SAP AG. All rights reserved

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 15

© 2013 SAP AG or an SAP affiliate company. All rights reserved.

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