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The Illinois Governor’s Conference on Aging and Disability An Overview of The No Wrong Door Vision, The Home and Community Based Services Final Rule and Person Centered Counseling Leigh Ann Kingsbury, MPA, Gerontologist The Lewin Group December 2014

The Illinois Governor’s Conference on Aging and Disability An … · 2015-07-23 · – Person centered planning starts with the person’s interests and gifts, AND also considers

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Page 1: The Illinois Governor’s Conference on Aging and Disability An … · 2015-07-23 · – Person centered planning starts with the person’s interests and gifts, AND also considers

The Illinois Governor’s Conference on Aging and DisabilityAn Overview of The No Wrong Door Vision, The Home and Community Based Services Final

Rule and Person Centered Counseling

Leigh Ann Kingsbury, MPA, Gerontologist The Lewin Group

December 2014

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The No Wrong Door System

• The No Wrong Door vision is a joint vision and effort between the Administration for Community Living (ACL), the Centers for Medicare and Medicaid Services (CMS) and Veterans Health Administration (VHA)

• NWD is a single statewide system of access to long term services and supports (LTSS) for all “populations” and all payers. The system functions include:– Public Outreach and Coordination with Key Referral Sources– Person Centered Counseling– Streamlined Access to Public LTSS Programs– State Governance and Administration

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Synthesis of Findings from System Change Grant Programs

• Eight attributes of a high-performing long-term care system 1. Accessible HCBS 2. Systems that support transitions among settings and service systems 3. Comprehensive single-entry point/no wrong door systems for

accessing community-based LTSS 4. Person-centered planning and service delivery 5. Employment supports for people with disabilities 6. Adequate supply of direct service workforce and adequate support for

caregivers 7. Adequate supply of housing to support community-based living

options 8. Quality assurance and quality improvement systems

October 18, 2012, Carol V. Irvin, Rebecca Sweetland Lester3

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VHA Partnership:VD-HCBS

2005

2007

2009

2010

10 CMS Hospital Discharge Planning grants to ADRC states

Affordable Care Act: *$50 Million ADRCs*MDS Section Q

Affordable Care Act: *CCTP *Balance Incentive Program

When - Milestones of ADRC Development

2003 12 states, 8 sites

24 states, 42 sites

43 states, 147 sites

47 states, 300 sites

53 states, 525 sites

ACL/CMS/VHA FoA NWD System

Money Follows the Person

2012

ACL 2014

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NWD System to Long Term Services

and Supports

“Defining Elements”

ACL 2014

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Examples of Potential Staff States Might Want to Have Trained & Certified to Provide Person-Centered Counseling in

Their NWD System

School Districts

Area Agencies on Aging Centers for Independent Living

Local Medicaid AgenciesBehavioral Health Management

Organizations

Alzheimer’s Chapters

Examples of Organizations That Could Be Designated by the State to Perform NWD System Functions

Developmental Disability Management Organizations

Vocational Rehabilitation Agencies

Faith Based OrganizationsOrganizations serving

Ethnic & Minority Populations

Organizations with Peer-to-Peer, including Family

to Family models Other Organizations

ACL 2014

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Person-Centered CounselingFunctions

ACL 20147

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Purpose of the Final Rule

• Historically, HCBS was designed to increase opportunities for people who use services and supports to stay in their homes

• The definition of “home” and “community” was not always clear, however; and

• HCBS was often defined by the stream of funds and not outcomes for people

• The purpose of the new HCBS Final Rule:– To further promote meaningful community integration for individuals

receiving LTSS in home and community-based (HCBS) services. – To enhance the quality of HCBS and provide protections to participants– Applies to individuals receiving services through 1915(c), 1915(i), and

1915(k) Medicaid authorities

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HCBS and Settings Requirements

The HCBS requirements establish an outcome oriented definition that focuses on the nature and quality of individuals’

experiences.

Meaningful quality of life outcomes as defined by the person

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Final Rule Requirements and Expectations

• The final rule: – Moves away from defining HCBS based on location or

physical characteristics of a setting– Establishes mandatory requirements for the qualities of

HCBS settings– Defines settings that are not home and community-

based – Establishes expectations for settings presumed not to

be home and community-based • And establishes a process for heightened scrutiny

– Identifies state compliance and transition requirements

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Key Characteristics and Qualifications

• Integrated in and supports access to the greater community; ensures the individual receives services in the community to the same degree of access as individuals not receiving Medicaid home and community-based services **– Modifications to any requirement must be supported by assessed need

and justified and documented in the person-centered plan

• Provides opportunities to seek employment and work in competitive integrated settings, engage in community life, and control personal resources.

• Is selected by the individual from among HCBS setting options, including non-disability specific settings and an option for a private unit in a residential setting

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Key Characteristics of HCBS Settings, cont’d

• Use person-centered service plans to document options based on the individual’s needs and preferences.

• Ensures an individual’s rights of privacy, dignity, respect, and freedom from coercion and restraint

• Optimizes individual initiative, autonomy, and independence in making life choices

• Facilitates individual choice regarding services and supports, and who provides them

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Defines Settings that are NOT Home and Community Based and/or Presumed to Not be

• NOT a Home and Community Based Services Setting– Nursing facilities– Institutions for mental diseases (IMDs)– Intermediate care facility for individuals with intellectual disabilities

(ICF/IID)– Hospitals

• Presumed to Not be Home and Community Based– Settings in a publicly or privately-owned facility providing inpatient

treatment– Settings on grounds of, or adjacent to, a public institution– Settings with the effect of isolating individuals from the broader

community of individuals not receiving Medicaid HCBS

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Person Centered Planning and the Final Rule

• “…the person centered service plan must be developed through a person centered planning process”

• The person-centered planning process is driven by the individual, – includes people chosen by the individual – and provides necessary information and support to the individual

to ensure that the person directs the process to the maximum extent possible.

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Person Centered Planning as Compared to …….?

• How is person centered planning different from other approaches or what we have been doing?

– Likely, many similarities

– Historically, planning has started with and been focused on

“problems, needs (as identified by others) and deficits”

– Person centered planning starts with the person’s interests and

gifts, AND also considers needs, challenges, limitations

– Presumes the person we’re planning with is the expert on his/her

life, even if they need significant support to inform us

– “Nothing about me without me!”

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Characteristics of Person Centered Service Planning as Defined in the HCBS Final Rule

• Is timely and occurs at times/locations of convenience to the individual

• Reflects cultural considerations/uses plain language

• Includes strategies for solving disagreement

• Offers choices to the individual regarding services and supports the individual receives and from whom

• Provides method to request updates

• Reflects what is Important To and Important For the person

• Identifies the strengths, preferences, needs (clinical and support), and desired outcomes of the individual

• May include if and what services are self-directed

• Must include individually identified goals and preferences related to relationships, community participation, employment, income and savings, healthcare and wellness, education and others

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Person Centered Service Plan Documentation

The following must be included in Person Centered Service Plan Documentation:

• Risk factors and measures in place to minimize risk (e.g., if having access to food at all times creates a significant life risk)

• Individualized backup plans and strategies when needed• Individuals important in supporting the person (paid and non-paid)• Individuals responsible for monitoring plan• Distributed to the individual and others involved in plan• Includes purchase/control of self-directed services• Exclude unnecessary or inappropriate services and supports

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Person Centered Counseling Updates

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Person Centered Counseling Core Values

• Choice– Decisions are made by the person with support as

needed

• Direction– The person (and/or family/loved ones if involved),

determine what services, where, how much/often

• Control– The person (and/or family/loved ones) decides how

engaged to be and how the process works

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ACL is Supporting the Development of 6 Courses for Person Centered Counselors

• An Introduction to the NWD System• Person-Centered Thinking• Person Centered Planning, Practice and Implementation

• (on-line and in person)

• An Introduction to the LTSS and the Role of the Person Centered Counselor

• Who We Serve in the LTSS System• An Introduction to Protection and Advocacy Systems

States may use the ACL-supported courses, may develop their own or may use a combination of both

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Person Centered Counseling Courses, cont’d

• On-line format; one course is in-person• Due to be piloted starting in summer 2015• Scheduled to be released on publicly available

platform in early 2016

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Contact Information

• For more information on person-centered practices, skills and tools– Leigh Ann Kingsbury

[email protected]

• The Lewin Group Illinois Nursing Home Deflection Project Team– Lisa Alecxih

[email protected]

– Carrie Blakeway-Amero• [email protected]

– Kimberly Smathers• [email protected]

– Anita Tonakarn-Nguyen• [email protected]