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1 The Implementation of the Health Promoting Hospital in Taiwan Taiwan Health Promoting Hospital R&D Center Dept. of Healthcare Management Yuanpei University 1 Department of Health 2 Fong-Yuan Hospital Shu-Chin Tung, Hsiao-Ling Huang, Yea-Wen Lin, Szu-Hai Lin, Yu-Ching Chen 1 , Jin-Tang Chen 2 , Shoei-Loong Lin 1 The 15th International Conference on Health Promoting Hospitals (HPH) Vienna, Austria April 13, 2007

The Implementation of the Health Promoting Hospital in Taiwan

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1

The Implementation of the Health Promoting Hospital

in Taiwan

Taiwan Health Promoting Hospital R&D CenterDept. of Healthcare Management Yuanpei University1Department of Health2 Fong-Yuan Hospital

Shu-Chin Tung, Hsiao-Ling Huang, Yea-Wen Lin,Szu-Hai Lin, Yu-Ching Chen1, Jin-Tang Chen2, Shoei-Loong Lin1

The 15th International Conference on Health Promoting Hospitals (HPH)

Vienna, Austria

April 13, 2007

2

Introduction

Changes of care pattern from merely curative care to combination of curative and preventive careEmphasis the HP policy from the GovernmentEmphasis the quality in healthcare services

3

HP Development in Taiwan

Year Theme

2004 Patient Safety Initiative, Community Public Health Team and Community Medical Care Team

1998 Diabetes Shared Care Network

1999 Hospital-based Community Healthy Development Center

2002 Government-initiated Healthy Hospital Development

2003 Hospital-based Healthy Workplace Initiative

4

Difficulties encountered to Implement HPH

Lack of evidence-based HP informationThe idea of HPH is unclearShortage of resources to implement

HPH

5

Objectives

To establish the Taiwanese HPH modelTo implement HPH concept and tool to Taiwanese Hospitals

6

Establishment of Taiwanese HPH model

Development phaseImplementation phaseAssessment phasePromotion phase

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1.Construction of knowledge

2.Construction of assessment

3.Construction of pattern 4.Construction of pilot

hospitals’ relation

1.Construction of knowledge

2.Construction of assessment

3.Construction of pattern 4.Construction of pilot

hospitals’ relation

Development phase Development phase

Pilot hospital plan 1. Preliminary operation 2. HP Project planning 3. HP Project

implementation

Pilot hospital plan 1. Preliminary operation 2. HP Project planning 3. HP Project

implementation

Implementation phase Implementation phase

1. Assessment of effects of HP Projects

2. Assessment of development mode

1. Assessment of effects of HP Projects

2. Assessment of development mode

Assessment phaseAssessment phase

1. HPH marketing 2. HPH seed members

education 3. Establishment of

THPH network

1. HPH marketing 2. HPH seed members

education 3. Establishment of

THPH network

Promotion phase Promotion phase

Processes of Taiwanese HPH model

8

Implementation PhasePreliminary operation

Establish task teamOrganise the ConferenceDevelop the HPH model for the Pilot HospitalsJoin WHO-HPH network

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Establish Task Team

Form the task team :Taiwan Health Promoting Hospital Research &Development Center (THPHRDC) affiliated to Yuanpei University (Hsinchu, Taiwan)

Establish HPH Committee in pilot hospitals1. Fong-Yuan Hospital2. Taichung Hospital

10

Organise The Conference

• The THPH R&D Center held the HPH Conference in Taichung Hospital in 2005.

• The Theme of the Conference: New thoughts of HP initiated healthcare management

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Develop the HPH model for the Pilot Hospitals

Planning stagePlanning stage

Implementing stageImplementing stage

Evaluation stageEvaluation stage

Model construction stageModel construction stage

12

Establish HPH Committee Confirm the Hospital visions Engage in education trainingOrganisational diagnosis Health needs assessment Plan and assess HP projects

Planning stagePlanning stagePlanning stage

Implementing stageImplementing stage

Evaluation stageEvaluation stage

Development of HPH ModelDevelopment of HPH Model

Planning Stage

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Discussion of the HPH in the Pilot Hospital

14

Members of the HPH Committee in the Pilot Hospital

15

Structure of the HPH Committee

Chief commissionerChief commissioner

HPH committee HPH committee Secretary OfficeSecretary Office

General Manager in ChargeGeneral Manager in Charge

OrganisationHealth Promotion

Section

OrganisationHealth Promotion

Section

StaffHealth Promotion

Section

StaffHealth Promotion

Section

PatientsHealth Promotion

Section

PatientsHealth Promotion

Section

THPHRDCTHPHRDC

CommunityHealth Promotion

Section

CommunityHealth Promotion

Section

16

Self-assessment Tool of THPH

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Results of Organisational Diagnosis

Taichung Hospital Fong-Yuan HospitalAssessment standards

Standardized points

RankingStandardized

pointsRanking

Management policy 68.18 5 76.62 3Patient assessment 75.56 2 65.31 5Patient information and intervention

81.57 1 76.71 2

Promoting a healthyWorkplace

71.03 4 77.47 1

Continuity and cooperation

75.35 3 75.50 4

TOTAL 73.12 75.15

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HP Need Assessment

Aims: Assess the HP needs and set the priority of HP projects for the organization,members of staff, patients and communityresidents.

Methods: • In-depth interviews• Focus group interviews • Questionnaire survey

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Example: the priority of HP projects for community residents

Issues Priority Availability of HP knowledge for communityresidents

1

Collaboration of HP events with community health institutions

2

Development of HP assessment tool appropriate for community

3

Promotion of healthy lifestyle and behaviours of community residents

4

Analysis of HP related information 5

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Example: Members of the HP project

Positional name Engagement unitConvener Section of Social Service

Secretary of Execution Section of Social Service

Research and Development Team of HPH

Yuanpei University

Health Professionals Section of Nursing

Representatives of Service Target Head of Sanming District, Taichung City

Representatives of Service Target Head of Minglong District, Taichung City

Representatives of Service Target GanLin Service Foundation

21

Establish supportive environment Implement HP projectsEvaluate HP projects

Implementing stagePlanning stagePlanning stage

Implementing stageImplementing stage

Evaluation stageEvaluation stage

Development of HPH ModelDevelopment of HPH Model

Implementing stage

22

Example: Strategies of HP projects

Core strategy of WHO-HPH

Staff Community Patients

Enabling for HP co-production of health

Introduction of correct concepts of mental health

Collaboration of HP promotion plan with community health care institutions

Knowledge dispersion of interstitial cystitis (IC)Volunteer telephone caring network

Enabling for HP self management in living/Enabling for HP lifestyle development

Promotion of staff’s stress management

Promotion of availability of HP knowledge of community people

Establishment of patients’ dietary diary

Development of a HP hospital setting

Enhancement of mechanism of staff’s communication

Institute the counseling room of IC patients

Enabling for HP participation

Promotion of mental health

Confirmation of means and tool of HP assessment

Implementation of promotion of health education of IC

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The HP project Meeting

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The HP project Meeting

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The HP project for patients

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Evaluation of Effects

Evaluation of Performances

Evaluation of Impacts

Evaluation stagePlanning stagePlanning stage

Implementing stageImplementing stage

Evaluation stageEvaluation stage

Development of HPH Model Development of HPH Model

Evaluation stage (Ongoing)

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Health organisation assessment

Plan design and implementation

Evaluation

Development of HPH ModelPlanning stagePlanning stage

Execution stageExecution stage

Evaluation stageEvaluation stage

Development of HPH ModelDevelopment of HPH Model

Development of HPH model(Ongoing)

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Join the Member of WHO-HPH Network

29

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The Fong-Yuan Hospital

Fong-Yuan

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About the THPHRDC (Who we are?)

• Objectives– To advocate evidence-based health promotion– To improve quality of healthcare services through

WHO-HPH technique and tool

• Performances– Government grants (2004-2007): 6 – Papers published (up to 2007): 16

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About the THPHRDC (Who we are?)

• ContactEmail: [email protected]

33

Acknowledgements

Fong-Yuan Hospital Taichung Hospital

34

Acknowledgements

Department of Health

Yuanpei University

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Thank you for listeningThank you foryour attention!!