VOL. 4 NUMBER 1 : March-April 2008

Last week, I had the pleasure of standing eye to eye with one of my patients, who until then, I had only seen sitting down. It was an absolute thrill to see the expression on this guy’s face when he re-alized he was almost as tall as me. This mo-ment wouldn’t have happened without the help of two Dallas based PTs with whom I

networked.

I’ve had the privilege of working with a remarkable teen-ager in the past few months. Fourteen-year-old Zigwon (“Ziggy”) C. sustained a C6 spinal cord injury when he was tackled during a high school football game. I evaluated him four years post injury, shortly after his family moved to the Dallas area. Zigwon had outgrown his current wheelchair, and his mother was experiencing back pain due to lifting him. We made plans to order a new power wheelchair, as well as a mechanical lift. I recommend to the family that we consider a Permobil wheelchair, as that device seemed highly appropriate for Ziggy’s needs.

The family had already made contact with one of the larger DME companies in town, and a visit was scheduled to discuss ordering a Permobil. The Permobil is a truly unique piece of Durable Medical Equipment. It’s a power wheelchair, as well as a standing frame, as well as a tilt table. The device allows for regular standing throughout the day with the touch of a button, instead of a transfer from wheelchair to standing frame. In addition, the seat back reclines completely, allowing for catheter care with the driver lying in a supine position.

The visit with the DME company did not go well. The ven-dor stated that this is a chair that Medicaid “routinely de-nies” no matter how well the medical necessity justifica-tion is written. He had a “no, ain’t gonna happen” response

to every “but couldn’t we” I came up with. I spoke with the family after the DME visit, and asked them to please let me do some research. I really didn’t want to “settle” for a wheelchair that I believed was not going to meet all the family’s needs. Mother and patient agreed, somewhat re-luctantly, and asked me to move quickly. Ziggy had out-grown his chair to the point that he was experiencing back pain, and his doctor had warned of the risk of scoliosis.

I contacted two local DME companies that I’ve worked with, and received similar responses. One noted that this chair could possibly be approved, but that it would be a six-month battle for sure.

continues on page 3

OT REPORT: Second Friday Events• 2INSIDE EDITION: • 3PT REPORT: T2K Family Reunion in Nashville• 4INSIGHTS: Leaping Away From Procrastination• 5Upcoming Events • 5WOW Corner• 6COMMUNITY RELATIONS: T2K Spirit At Its Best• 7March For Respect• 7CM REPORT: Discharge Planning• 8East Division Report• 9North Division Report• 10Billing Report• 11Family Update 12•

Inside This Issue:

THE INSIDE EDITIONfrom the Administrator, Jerre van den Bent, PT

It can be difficult to s c h e d u l e non-manda-tory half-day events when you have a full patient caseload, but the benefits of Second Friday events outweigh the s c h e d u l i n g hurdle. We have our pro-

fessional peers with whom we bounce ideas and problem-solve, but how often in our setting do you see your peers face-to-face? Second Fri-days offer time for professional socialization. Besides socialization and networking, you’ll eat a non-fast food meal. And, what about scram-bling for continuing education hours? Almost all of your continuing education requirements are fulfilled by the education events offered on Second Fridays.

I would like to make a shameless plug for the 2008 Education Calendar. I am really excited about what THERAPY 2000 is offering this year.

We got off to a great start with the OT Make-and-Take in February. We had a wonderful time socializing, sharing ideas and being cre-ative. Several therapists used their new basket of tricks that same day. Thank you to everyone who attended!

We are currently planning the “AT Attack” for April with the option of attending two separate courses. One track is presented by two AAC representatives, Dynavox and Prentke, and the other track is centered around AAC device ac-cess and positioning for the best use of assistive technology. In the middle of the course, there will be a vendor fair with an opportunity to try out AAC devices and switches.

The remainder of the year includes courses on:

o Down Syndrome and Cerebral Palsy

o Sensory Integration

o Vision: Anatomy, Physiology and Functional Skills

o Clinical Decision Making

If you are interested in helping to prepare one or more of these courses, please let me know. We are always looking for people who have clinical experiences to share with others.

I look forward to seeing you at the next Second Friday event!

OT REPORTBY DANIELLE HARSTON, OTR

SECOND FRIDAY EVENTS

Windows Shortcuts

Save the current document <Ctrl> S Open a new document <Ctrl> O Undo the last thing you did <Ctrl> Z Undo the last undo <Ctrl> Y Select all <Ctrl> A Delete and copy <Ctrl> X Copy selected text <Ctrl> C Paste <Ctrl> V Print <Ctrl> P Turn italics on or off <Ctrl> I Turn Bold on or off <Ctrl> B Turn underlining on or off <Ctrl> U Launch search too <Ctrl> F Move to begining <Ctrl> <Home> Move to end <Ctrl> <End> Switch between open windows <Ctrl>-<Tab>

Editorial Staff

Jerre van den Bent, PTEDITOR-IN-CHIEF

Francisco RodriguezCOPY EDITOR

Angel MendozaMANAGING EDITOR

Maicol NietoGRAPHIC DESIGNER

Donna Trantham BUSINESS OFFICE

Kristin Mycke, LMSWCASE MANAGEMENT

Belinda Williams, OTRINSIGHTS

Wayne Wilson, PHRHUMAN RESOURCES

Jennifer RileyCOMMUNITY RELATIONS

Danielle Harston, OTROCCUPATIONAL THERAPY

Ivy Shelmadine, PT, DPTPHYSICAL THERAPY

THERAPY 20002535 Lone Star DriveDallas, Texas 75212

(214) 467-9787 (877) 626-7003

Fax (214) 741-3655Insider@T2000.com

www.T2000.com

As a last resort, I posted a cry for help on the listserve of APTA’s pediatric section. Within four hours, I had three re-sponses. All responders stated that they had indeed got-ten Medicaid to pay for a Permobil wheelchair.

Better yet, Alice Anderson at Children’s Medical Center stated that she would send me the studies that she used for a justification she wrote for a Permobil not too long ago. She referred me to a local DME vendor, Rehab Spe-cialties, which employs a PT, Heather Pinkerton, whose greatest passion in life is appealing Medicaid denials.

With the help of these two professionals, I wrote up the longest, most research-based justification I have ever pro-duced. Medicaid approved it within days. Ziggy did not wait six months, he received his chair within six weeks. He’s extremely happy with the chair, it’s allowing him to provide his own pressure relief, it’s making him more func-tional, and it’s allowing him to stand up and look his 6’5’’ tall PT in the eyes, a very nice change after having looked up at people for the past four years.

I have practiced as a physical therapist since 1992. I’ve al-ways been a networker, because I enjoy the social aspect of networking, and being with my peers. It’s taken me fif-teen years to realize how profoundly networking can im-pact our patient care. Let’s be realistic here: Had it not been for APTA’s pediatric list serve, and the responses I received to my posting, this awesome 18-year-old would not have gotten this piece of equipment. I would’ve given in to the DME company’s urban legends, and would have probably ended up ordering a power wheelchair, and in addition, a

standing frame. Those of us who have been around for a bit know all too well what happens with standing frames intended for 18-year-olds who weigh more than their pri-mary caregiver. Yep, they end up as a convenient place to throw clothes on.

A number of T2K PTs are taking a lead role in the forma-tion of a North Texas pediatric PT networking group. We hope to get participation from pediatric PT’s from all dif-ferent settings; school based, outpatient, hospital based, ECI, you name it. I call on all T2K PTs to step up and get involved in this group, and start to spread the word about this initiative.

And I hope that THERAPY 2000 SLPs and OTs will take a lead role in facilitating networking within their profes-sional organizations. If we want to consider ourselves pro-fessionals, we have a duty to do more than clock in at 9, and clock out at 5 (or, if you have as many after-schoolers as I know some of you have, clock out at 7). We should have the wisdom and insight to understand, that if we want to be truly excellent clinicians, who offer the abso-lute highest quality of care possibly, we must do more. We must network, it will pay off in better careers for ourselves, and in better patient care for the kids that we see. If you need any more convincing, please contact me, and I will get you in touch with Ziggy. He’s eager to show you how networking improved his life.

Jerre

INSIDE EDITION CONTINUES

I absolutely love my new tablet. My patients love it and it helps me be much more efficient! Suggestion: check out calendar.google.com to keep track of your schedule. It¹s really user-friendly.

Lorisa LittleJohn

3

In February, you could find members of our THERAPY 2000 family in Nashville, Tenn. as nine members went to APTA’s Combined Sections Meeting (CSM). If you’ve never gone to this confer-ence, you are really missing out. Not only can you knock out the CEU’s needed to maintain your license, you can enjoy time

with your THERAPY 2000 family, and socialize with an astonishing 7,000 fellow PTs, PTAs and PT students.

CSM is just as its name says: it’s a combination of all of the sections of the APTA. Those are pediatrics, or-thopedics, cardiopulmonary, neurology, women’s health, acute care, wound care, aquatic therapy, edu-cation, geriatrics, health policy and administration, home health, oncology, private practice, research, sports therapy and hand therapy.

With courses like “Test of Infant Motor Performance: From Research to Practice” and “Promoting Fitness in Children With Disabilities: Strategies for Success,” you are sure to find something new to incorporate into your daily treatments. If you want to keep up on or-thopedic topics in case your kids or significant others injure themselves working in the yard as the weather warms up, you can do that too.

If you can’t make it to the national conference, don’t worry. There are several family reunions closer to home. Try the North Texas District meetings like the one on May 20. There will be three topics for you to choose from, including a pediatric topic on differen-tial diagnosis. If you can travel a little farther but still want to stay in the state of Texas, come and join your family at TPTA’s annual conference in Lubbock Oct. 23-26.

Don’t forget that the APTA Annual Conference is in San Antonio June 11-14. I hope to see you at the next family reunion!

If you are not currently receiving the North Texas Dis-trict Meeting information, send you current e-mail address to Kelly Roach, at TexasPT@gmail.com. If you do not belong to the APTA, THERAPY 2000 will pay your dues! Fill out the paperwork and contact Becky Neal to process payment.

More information on CSM and the APTA Annual Con-ference can be found at www.apta.org.

PT REPORTBY IVY SHELMADINE, PT, DPT

T2K FAMILY REUNION IN NASHVILLE, TENN.

Nancy and Yeisha working hard in the exhibit hall

Karen, Grady, Jerre, Mary Jane, Jackie, Yeisha, George, Nancy, Heidi and Zeke

4

A few months ago I pulled into our driveway after dusk, just in time to see a large frog hopping across my car’s path. Unfortunately my inability to stop quickly enough and his inexperi-ence with cars left him flattened on the asphalt. We all know that frogs tend to be ugly, gross creatures, but that day I saw the only disarrangement that could make one look any worse.

We often see situations just as ugly as that dead frog. You might have two evaluations to complete by tomorrow, a tedious overdue project, three mes-

sages demanding a return call, a stack of mail on your table and a low tire. Of course, you need to manage all of these situations, but which first?

Brian Tracy , author of Eat that frog!, compares the most detestable and urgent task to a frog. His approach to getting things done dic-tates that each morning you should determine which task is your frog and tackle it first. The pressure of a nagging task hanging over our head throughout the day actually slows us down due to the distrac-tion and anxiety associated with it. Eating that frog first ensures that you have applied your best energy to the difficult task and have now cleared your way for a more productive workday.

The best news is that this works! I have an ugly frog picture taped to my computer monitor as a reminder each morning. I can flip him out of sight once I’ve eaten my frog for the day and the rest of the day seems to fly by. Brian Tracy shares 21 ways to stop procrastinating and get more done in less time some of which I will highlight in the next few articles—after I try them. I have made a commitment to practice these techniques before sharing them. After all, I don’t want to waste your time. You have your own frogs to eat!

INSIGHTS BY BELINDA WILLIAMS, OTR

LEAPING AWAY FROM PROCRASTINATION

Upcoming Events

Date: Friday, April 4Event: CPR TrainingTime: 8:30 – 12:30

Date: Friday, April 11Event: Second FridayOT: Low Functioning ChildPT/OT/ST/CSS: AT Attack

Date: Friday, April 11Event: State of the AgencyTime: Noon to 1 p.m.

Date: Friday, June 6Event: CPR TrainingTime: 8:30 – 12:30

Date: Friday, June 13Event: Second FridayPT: TIMEOT/ST/CSS: Down Syndrome/CP

Date: Friday, Aug. 1Event: CPR TrainingTime: 8:30 – 12:30

Date: Friday, Aug, 8Event: Second FridayAll: Sensory Integration

Date: Friday, Sept, 12Event: Second FridayAll: Sexual Harassment/ Infection Control/HIV/TB/Back Safety

Date: Friday, Oct. 10Event: Second FridayOT: VisionPT: TorticollisST: PragmaticsCSS: Embracing Change

Date: Friday, Nov. 14Event: Second FridayOT/PT/ST Clinical Decision Making

Date: Friday, Dec. 5Event: CPR TrainingTime: 8:30 – 12:30

If you have any events that you would like to see listed here, please e-mail at angel@t2000.comor leave a message at 469-533-2911

Ask Ashley Stewart about the goat

dancing on the roof of her car.

Just for Fun

5

Danielle Collins hesitates to say it, but soon comes to grips with it: “I guess you could say I’m a worka-holic. Is that so bad?”

Her passion for her work has made Danielle, a speech therapist, a valu-able asset to THERAPY 2000 the past five years, and she shows no signs of slowing down. She volun-teers for extra duties and accepts extra patients, and her productivity num-bers are above average.

Danielle is based in the Central Division and her workdays keep her busy, making calls from Dallas to Waxahachie, points in be-tween and points beyond.

Her mind was set on a different career when she attended Ouachita Baptist University in Arkansas. In high school she was a writer, worked in the school yearbook, and considered a career in journalism. She attended college on scholarships and some-where along the way she heard about speech therapy, and was intrigued at the possibility of studying that discipline instead.

“I took my mass communications courses and enrolled in one (therapy) class, to try it out,” she said. “I loved it, and now I’ve done it ever since.”

She continued her studies and earned a Bachelor of Science de-gree with a minor in communications. She went on to earn her Master of Science degree at Texas Women’s University in Den-ton. And she’s kept busy ever since. She loves the challenge that her work presents to her, as well as the rewards.

“She’s very energetic,” says Angela Lawson, manager of the Cen-tral Division. “She covered for a lady who was out on maternity leave, so it was like she was working two full-time jobs.”

Angela said Danielle constantly sets high standards for herself, and is a role model to her peers.

“I love her to death,” Angela says. “Even if I’m having a bad day, she comes in so cheery. She really motivates you.”

During the times she’s not busy with patients, Danielle spends her time with her family, she said. Her 16-month-old daughter Emily is her focus of attention at home. She also teaches fourth-grade Sunday school at Ferris Avenue Baptist Church in Waxa-hachie. She said she’d like to write again, but doesn’t get the chance to do so because of her schedule.

Danielle said she’s had a great experience at THERAPY 2000 be-cause she feels the company pays a lot of attention to the thera-pists, and that there’s always work to be done.

“I have to keep busy,” she said. “There’s so much good work to be done.”

A BIG WOW GOES OUT TODANIELLE COLLINS, MS CCC-SLP

Jerre chats with Texas State Representative Allen Vaught (House District 107), who spoke briefly at the TPTA’s North Texas District meeting Feb. 19, 2008.

T2Kers in attendance included A’Donna Corbin. Kelly Roach, Zeke Valdez, Kim Mayfield, Lisa Yunker, Tara Wisdom, Nancy Trillo and Mary Jane Palasciano.

Guy Terry, PT, OCS, gave an excellent presentation titled “Direct Access, what’s the problem Texas?”.

6

I just love learning about the talents and passions — the things that really matter — of the THERAPY 2000 family. I recently had the honor of seeing Pamela Reeves, CCC-SLP, at work. I know, for sure, that I learned about the things that really matter to her.

Maria Cardona, of Berry Family Services, contacted

me with just a few days’ notice to present at PLANES on a Saturday morning. PLANES is a support group that Maria started many years ago for Spanish-speaking families with children who have special needs. In no time, Pam agreed to give a THERAPY 2000 presentation in Spanish to this group. Pam’s talent of speaking Spanish and her passion for helping Spanish-speaking families learn about area resources (in-cluding services provided by T2K) were perfect for PLANES. The following Monday, Pam received the following WOW!

“A big WOW! and THANKS to Pam for presenting (in Spanish) to the PLANES support group on Saturday morning. Thank you for taking time on your Saturday, especially when you are preparing to purchase a new home. You built immediate rapport with this group of parents who have language and financial barriers to finding services for their children with special needs. Thanks for staying after your presentation to answer their many questions and to provide a compassion-ate ear to their individual situations. I so appreciate your time, expertise, enthusiasm and professionalism.”

More than 50 families attended the PLANES group that day. All of them had questions for Pam, and she stayed until the last question was answered. Thanks to Pam’s Spanish-speak-ing ability and her passion for helping people, I know these families left with great information about THERAPY 2000, a new resource or two and a lot of hope.

Thanks again, Pam!

T2K SPIRIT AT ITS BEST

COMMUNITY RELATIONSBY JENNIFER RILEY

More than 5,000 people will gather in the Dallas West End with one simple and profound goal: To honor people with disabilities.

THERAPY 2000 has been a proud sponsor of March for Respect for the past few years. In 2007, we turned out a team of 150 walkers. This year we bought 300 adult and 300 youth MFR official t-shirts to give away during the event on a first come, first served basis.

You probably already received a postcard with a copy of the Express. Please mail it to us or drop the card at your closest division office. We need that information to register you as part of THERAPY 2000’s team.

The person who turns out the most people will get an Ipod. The division with the most participants will get a massage chair.

March For Respect

Pamela Reeves

As we were recently reminded during our Second Friday train-ings, the discharge process does not just involve the final visit before terminating therapy services, but is initiated during the very first visit with a family and continues through the entire cycle of treatment. Below are a few im-

portant things to consider during the discharge plan-ning process and helpful hints on when referral to an agency social worker is appropriate.

A large part of discharge planning is ensuring that the family has a full grasp of the patient’s medical, mental, and social needs and has a plan for address-ing those needs both now and in the future. A major-ity of the time spent focusing on discharge planning involves educating the caregiver and assessing their understanding and ability to care for those needs.

Often, families are so consumed with caring for the immediate needs of the patient, that they have not had time to think about future needs. This is where we can help. Asking simple questions and providing resources can facilitate families beginning to think about the future.

Depending on the child’s age and level of need a few of the following questions might help initiate this process:

Access to health care1. Are you aware of the state waiver programs that may provide additional services if your child ever becomes ineligible for Medicaid or once your child loses coverage at 21 (based on the type of coverage the patient currently has)?

2. Do you feel comfortable continuing to work on your child’s continual therapy needs once he or she is discharged from our services? If not, what can I do to help you feel more prepared for this?

3. What concerns do you have regarding your child’s future medical needs? Do you know where to go to obtain services to address those needs?

Long-term planning1. Have you begun planning for the guardianship of your child once he or she turns 18?

2. Where do you see your child living as an adult?

3. What plans do you have for your child if something ever happens to you and you are unable to care for him or her?

4. Have you ever heard of a special needs trust and know if you might need one for your child?

Schooling and training support1. What questions do you have regarding school or training opportunities for your child?

2. Are you aware of social or recreational activities that your child might participate in?

If the family has concerns regarding any of these areas and/or states that they have not even begun thinking about these future needs, a referral to an agency social worker is appropriate.

Social Work services are free to our families and a so-cial worker can make a home visit to help walk fami-lies through the transition process.

CM REPORTBY KRISTIN MYCKE, LMSW

DISCHARGE PLANNING: FROM BEGINNING TO END

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New Office The East found a home at 18640 North I-635, Mesquite. You can see a nice picture of it when you go to Google maps. We are scheduled to get our keys Friday, March 29. We should have our branch license by March 15 or 16 and should be up and running shortly after that. We are very excited to leave the “nest” and try our “wings,” and are

especially happy that our commute will be significantly less and we’ll be closer to all of our therapists.

Therapists SpotlightWe have an outstanding group of therapists. There are several that have completed an enormous percentage of their visits. Brianne Richardson, Pat Littlesoldier, Dava Reynolds, Kristy Winiger, Joy Cary, Jill Wilson, Marcia Thrall and Victoria Piper have each had at least one month that there was 1 or less missed visit. Thank you all for working hard to reschedule those missed visits!

Welcome New Employees

EAST DIVISION REPORT BY VANESSA RICHARDSON, OTR

COMMUNITY RELATIONS HIGHLIGHT

Full-time Occupational Therapist, Tara Alexander, has recently moved to the Metroplex from Washington, D.C. She worked several years for the American Occupational Therapy Association, and will teach a class at the AOTA conference

PRN Speech Language Pathologist, Jill Wilson, currently works full-time for the Mesquite school district and lives in the Forney area. She is determined to win that trip to Alaska with all of the staff she has recruited for THERAPY 2000.She is working in district 12 with afterschool-ers.

Full-time Speech Language Pathologist, Katherine Woodall (Katie), lives in a small town called Poetry. She is working all over the East division now, and will grad-ually try to keep her patients between district 11 and northern district 12.

PRN Occupational Therapist, Marina Mal-koun, lives in Rockwall, and works full-time at a nursing home there. She will see patients in the Rockwall and Rowlett areas.

Full-time Occupational Therapist Shona Richardson currently lives in the Garland area but will be working in District 12.

PRN Speech Therapist, Angela Riley (An-gie), currently lives in Carrollton. She works full-time for the Garland school district and works in district 10 with af-terschoolers.

PRN Speech Therapist Kate Metzler cur-rently lives in Dallas. She works full-time for the Mesquite school district and works in district 12 with afterschoolers.

RN/Case manager Kristi Yates. She has recently moved here from Oklahoma and will serve the entire East division.

I just wanted to say that, although my time as Division Manager has been a little overwhelming at times and as a division

we have experienced growing pains, it has been the most rewarding leadership position that I have ever had. I have grown to know, respect, admire and love so many people that I never would have had the opportunity to “really” know otherwise. This is an awesome place to work and I feel honored to be allowed to lead such an extraordinary group of individuals.

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Our mystery begins one cold and rainy afternoon in Plano. A North Division physi-cal therapist receives a phone call from someone calling her-self “Theresa.” She wants to know how Patient A is feeling after his hospitaliza-tion last week. The therapist doesn’t rec-ognize the voice, but

she does recall seeing the name “Theresa” in a divi-sion email.

Meanwhile, another North Division therapist is inno-cently going about his visits in Sanger when out of the blue, he receives a phone call from a “Jennifer.” She is notifying him that she has a list of community resources for Patient B’s family. He thinks, “How did she get my number? Who is this person exactly?” He, too, recalls seeing her name in a division email.

These mysteries are easily solved. Theresa and Jen-nifer are the North Division Case Management Team. You may not have had the opportunity to work with them extensively yet so please allow me to introduce them to you.

Theresa King is our RN case man-ager who started with us in Decem-ber of 2007. Gaining clinical experi-ence in medical surgery was great for her, as she loved the fast pace and the complexity of the patients. (Sounds like she is a therapist at heart.) Theresa then went into in-

surance utilization review where helping meet the patients needs was the most rewarding part of her job. Not only does Theresa have a daughter in col-lege but she also is going back for a degree in edu-cation. When she isn’t working or going to school, Theresa can be found spending time with her 9-year-old nephew. Theresa loves how friendly and nice the

people at THERAPY 2000 are. She even claims to love our software — but those of us who work with her in the office just aren’t buying that. The quickest way to Theresa’s heart is through a Diet Coke. I’m sure dona-tions would be welcomed.

Theresa wants you to know she is here to support you, help you overcome obstacles, assist with medi-cal issues and be a sounding board for your frustra-tions. Please call her with any medical issues or ques-tions you might have regarding patient care.

The other half of our case manage-ment team is our LMSW, Jennifer Maurer, who came to us in the fall of 2007. Jennifer is a “transplant” from the Minnesota/North Dakota area. To say she loves the Minnesota Vi-kings would be an understatement. If you want to talk sports, especially

football, Jennifer is the one to call. She attended TCU and UTA. Jennifer has worked in the NICU/Women’s Services at Medical City Hospital of Arlington as a so-cial worker and case manager. Her work at the Hope Cottage was as a pregnancy and adoption counselor. The pride and joy of Jennifer’s life are her “boys,” Gus and Fred. Gus is a Lab/Australian Shepherd puppy and Fred is a Lab/Bloodhound mix. They definitely keep her busy. Those of us who know Jennifer well, know that she can be easily persuaded by a cup of Starbucks Coffee and an oatmeal raisin/chocolate chip cookie.

Jennifer is in the process of developing and expand-ing our social work program in the North Division, which you will be hearing more about in the future. She is available to help you find community resourc-es, discuss issues the families may be experiencing, make home visits and help with discharge planning.

Theresa and Jennifer are committed to helping our patients and families. They look forward to getting to know you better and the patients on your caseload, so please call them or drop by the office to visit.

NORTH DIVISION REPORTBY LEE KELLAMS, MS CCC-SLP

MYSTERY CALLERS

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East Division 469-533-EXT ALEJANDRA 2894 BLYTHE 2855 EILEEN 2841 GERARDO 2914 KRISTI 2890 SHANNON 2849 VANESSA 2873

West Division 817-507-EXT COURTNEY 1505 KELLY 1507 KIM 1504 MARTY 1501 TONYA 1508 VERONICA 1512

North Division 972-526-EXT AIDA 5884 JENNIFER M. 5886 JUAN 5872 KAREN G. 5876 LEE 5875 LISA T. 5877 THERESA 5878

Central Division 469-533-EXT ANGELA 2887 KIMMY 2895 GUILLERMO 2920 KEANE 2839 MARISELA 2827 SANDRA 2863 SUSAN 2831

EXTENSIONS

CORPORATEEXTENSIONSDIAL 469-533-EXT Alex P. 2888 Karen C. 2840 Angel 2911 Kimmy 2895 Amy 2883 Leslie 2858 April 2901 Lucy 2844 Becky 2861 Maicol 2910 Belinda 2885 Marisela 2915 Danielle 2874 Sally 2827 Donna 2886 Terry 2834 Gloria 2976 Wayne 2853 Janie 2882 Jennifer R. 2876 Jessica 2878 Jerre 2904

11

As we send April Clement off to the world of Community Relations, we want to extend a huge T2K welcome to our new Assistant Business Office Man-ager, Amy Evett. Amy comes to us by employee referral (kudos to Jill Wilson). Amy has worked in the Special Education de-partment for the Mesquite school district for 11 years, so some of you may recognize her from there. Amy also has expe-rience in medical billing.

If you have questions you usu-ally contact April Clement for, please send those to Amy now. We’d like to invite you to stop by the next time you are in the of-fice to meet Amy and welcome her to our family.

T2K SPIRIT AT ITS BEST

BILLING REPORT BY DONNA TRANTHAM, LVN

2006 ROOKIE OF THE YEAR IVY SHELMADINE, PT, DPT

Ivy accompanied by her husband Brian

Ivy chose to go the Caribbean as her prize for being 2006 Rookie of the Year

12

Welcome to Our Family

Anniversaries Birthdays

New Employee Position Division Porche, Claudia ST Central 7Arbuckle, Mishon ST Central 9Monterrosa, Sally Receptionist CorporateWoodall, Katherine ST East 11Yates, Kristi RN/Case Manager EastEvett, Amy Assistant Director of Billing CorporateMalkoun, Marine OT East 10Gibson, Kimmy RN/Case Manager Central 7Metzler, Kate ST East 12Richardson. Shona OT East 12Riley, Angela ST East 10

1-Year AnniversariesSusan Case March Jennifer Adams MarchDeborah Krueger MarchKim Mayfield MarchMichiko Escobido AprilAngela Lawson April

2-Year AnniversariesVanessa Richardson March

3-Year AnniversariesJennifer Asbill MarchMeri Linscomb AprilGalen Gregory April

4-Year AnniversariesCindi Edmiston MarchKristy McBride MarchGayle Vaughan MarchLucel Forte Foster March

5-Year AnniversariesAlejandra Chaparro AprilTami McCormick April

6-Year AnniversariesCindi Price AprilDonna Trantham AprilMary Burger AprilErin Bellue April

March Birthdays

March 4 Jill WilsonMarch 5 Cynthia GonzalezMarch 6 Ziggy CuraMarch 7 Mary Ann TarbyMarch 9 Jan YountMarch 12 Lisa YunkerMarch 22 Shannon CampbellMarch 26 Erin ByerMarch 26 Katherine MetzlerMarch 26 Jerre van den Bent

April Birthdays

April 1 Mary Alice CafieroApril 1 Theresa KingApril 3 Dody AdamsApril 4 Juan GarciaApril 7 Connie GlennApril 9 Kristin GigglemanApril 10 Francetta SmithApril 12 Akilah MuhammadApril 13 Kristy McBrideApril 17 Heidi WinsteadApril 18 Nancy TrilloApril 23 Zeke ValdezApril 24 Aida CastilloApril 27 Gloria Martinez

Family UpdateBabiesChris Huff is the proud father of Elsa Huff who was born Jan. 29, 2008 at 4:40 p.m. She weighed 8 lbs. 11 oz.

MarriagesKristi Yates, RN/Case Manager got married Dec. 15 and honey-mooned in Daytona Beach, Fla.

ProfessionalAchievementsCongratulations to Brianne Rich-ardson for completing her clinical fellowship year

Please keep sending your announcements to Insider@T2000.com

Make a blog entry about what you would change in regards to OW and PW to get a chance to win an Ipod.

All blog entries made by April 1 will be entered in the drawing.