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Rohit Talwar CEO - Fast Future Research Osborne Clarke - Bristol June 2 nd 2015 [email protected] www.fastfuturepublishing.com Future Cities

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Page 1: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Rohit Talwar

CEO - Fast Future Research

Osborne Clarke - Bristol

June 2nd 2015

[email protected]

www.fastfuturepublishing.com

Future Cities

Page 2: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

What we do Foresight Research

Helping you explore and understand the roadmap of economic,

business, scientific, technological, social, political and environmental

trends, forces, developments and ideas shaping the future of the sector

Consulting

Helping you create future strategies, business models and innovations

to help respond to and create disruptive change

Speaking and Moderating

Delivering keynote speeches offering inspiring insights into a changing

world and how others are responding to the future

Future Leadership Programs and Events

Designing high impact leadership development programs, workshops

and events that encourage new thinking, bring the future to life and

enable you to develop an action agenda

Business Design and Innovation

Facilitating development of innovative, future proofed designs for

products, services, processes and customer experiences

Page 3: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Contents

• Presentation p. 4

• About Fast Future p. 29

• Background Notes p. 41

• Image Sources p.123

Page 4: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

When Worlds Collide

Page 5: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Can we Change our DNA?

Play by the

Rules of the

Game

Create a

New Game

Page 6: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

‘Future Proofed’ Organisations

Work on 3 Horizons in Parallel

4-10+ Years

Creating

the Future

1-3 Years

Search for

Growth

1-12 Months

Operational

Excellence

Page 7: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the
Page 8: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Understanding and Deployment of IT

Customer

Centric

‘Hive Mind’

Talent:

Develop and

Leverage

Staff

Digital

Trans-

formation

Re-engineer

Processes

Page 9: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Technology Timeline

Page 10: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Our Technologies are Evolving From

the Desktop...

Page 11: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

...to Portable and Mobile ...

Page 12: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

...Wearable...

Page 13: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

...Embedded...

Page 14: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

... And Connected to an Immersive Multi-

Sensory / Multi-Sensor ‘Internet of Everything’

Page 15: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

I am My Data... and it’s Used Poorly

Page 16: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Artificial

Intelligence &

Robotics

Page 17: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Rapid Execution e.g. Superfast Construction

Ark Hotel - Dongting Lake - China

Page 18: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

An Era of Exponential Growth

AirBnB Hotels 90x more listings per employee

GitHub Software 109x more repositories per employee

Local Motors

Automotive

1000x cheaper to develop a new car model

5-22x faster to manufacture produce a car

(depending on vehicle)

Quirky Consumer Goods 10x faster product development (29 vs 300 days)

Google Ventures

Investments

2.5x more investments in early stage start-ups

10x faster through design process

Valve Gaming 30x more market cap per employee

Tesla Automotive 30x more market cap per employee

Tangerine (formerly ING Direct

Canada) Banking

7x more customers per employee

4x more deposits per customer

Page 19: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Strati – First 3D Printed Car (Local Motors)

Page 20: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Exponential Market Cap Improvement Age (years) 2011 valuation 2014 valuation Increase

Haier 30 $19 billion $60 billion 3x

Valve 18 $1.5 billion $4.5 billion 3x

Google 17 $150 billion $400 billion 2.5x

Uber 7 $2 billion $40 billion 20x

AirBnB 6 $2 billion $10 billion 5x

Github 6 $ 500 million

(est.)

$7 billion 14x

Waze 6 $ 25 million $1 billion (2013) 50x

Qirky 5 $ 50 million $2 billion 40x

Snapchat 3 0 $10 billion 10,000x +

Page 21: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Tomorrow’s Core Sectors? Information and Communications Technology

Mobile Internet - Devices, Infrastructure, Commerce, Services

Next Generation Intelligent, Personalized Internet

Cloud Based Applications, Infrastructure , Services

Internet of Things / Internet of Everything / Internet of Humanity

Big Data, Data Mining and the Automation of Knowledge

Artificial Intelligence and Deep Learning

Blockchain Systems and Distributed Autonomous Organizations

Production Technologies and Systems

Advanced Robotics / Drones

3D and 4D Printing and Advanced Materials

Genomics and Synthetic Biology

Biomimcry Applied to Product Design and Engineered Systems

Rapid / Green / Sustainable Construction

Industry Transformation

Global Infrastructure - Roads, Transport, Energy, Water

Automation of Professional Services - E.g. Accounting, Legal, Consultancy, and Architecture

Financial Services Technologies

Page 22: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Tomorrow’s Core Sectors? Citizen and Domestic

Healthcare Innovation

Elder Care

Human Augmentation / Body Shops

Clean Domestic Water and Sanitation

Smart Homes – Smart Devices, Air Con, Waste to Power

Green / Electric / Autonomous or Near-Autonomous Vehicles

Education Systems Transformation

Societal Infrastructure and Services

New Food and Agriculture Solutions

Sharing / Circular Economy – Repurpose, Recycle, Reuse, Repair

Smart City Infrastructures and Services

Intelligent Transport Systems

E-Government

Energy and Environment

Alternative and Renewable Energy / Energy Storage

Advanced Oil and Gas Exploration and Recovery - Including Fracking, Methane Hydrates

Geo-Engineering, Climate / Environmental Protection, Disaster Recovery, and Remediation

Page 23: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Picking City Strategies

Page 24: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

City Vision • Culture / Vibrancy

• Society / Inclusion

• Employment / Growth /

Industries

• Infrastructure / Services

• Health / Education

• Environment /

Sustainability

• Governance

• Finances

Page 25: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Map the development timeline for

current and emerging sectors / markets

– Pick some to back

Page 26: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Incubation

Page 27: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Virtual Collaboration Novel and Adaptive Thinking Social Intelligence

Trans Disciplinarity New Media Literacy

Computational Thinking

Design Mindset Cross Cultural Competency Sense Making Cognitive Load Management

Page 28: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Mapping a Future

• Sustainable / Balanced

• Educated / Learning

• Partnership

• Motivational

• Stretching

• Forward Looking

• Creative / Innovative

• International

Page 29: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

About Fast Future

Page 30: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

FutureScapes:

The Future of Business

Edited By

Rohit Talwar

Launching June 2015

30% Pre-launch discount

Use coupon code rt1 at checkout

www.FastFuturePublishing.com

Find Fast Future Publishing on

Facebook, Google+, and LinkedIn as

@FutrBiz

Page 31: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

• 50 key trends

• 100 emerging trends

• 10 major patterns of change

• Key challenges and choices for

leaders

• Strategic decision making framework

• Future Scenarios

• Key futures tools and techniques

Designing Your Future -

Key Trends, Challenges and Choices

Page 32: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Reinventing the Airport Ecosystem

• Drivers of change

• Science and technology advances

• Customer expectations

• Innovation priorities

• Strategies and business models

• Surveys to test ideas and scenarios on a

global audience

• Models for managing tomorrows airport

ecosystem

• http://www.amadeus.com/airlineit/resour

ces/reinventing_the_airport_ecosystem/i

ndex.html?OADS=78

Page 33: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

ILTA Legal Technology

Future Horizons Project

• Key business and legal trends and forces

• Timeline of emerging technologies and IT developments

with high potential legal impact

• Explores IT’s transformative role in future legal business

models and service differentiation

• Defines strategic business and IT imperatives

• 6 sponsors - combined desk research, interviews with

managing partners, CIO’s, vendors, futurists and

technologists, global surveys on the business applications

of IT and emerging technologies

• http://www.iltanet.org/Downloads/LTFH-Report.pdf

• 200 emerging technology developments

http://www.iltanet.org/Downloads/TechTimelineAppendixLTFH.pdf

Page 34: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Futurium - Science and Technology

Transformations Shaping the World of 2050

• European Commission project

• Examined 87 potential

developments and trends

• Clustered into 11 overarching future

societal themes

• Content identified through a

combination of crowdsourcing via

the Futurium web platform,

suggestions from the EC, and ideas

proposed by our team

• http://ec.europa.eu/digital-

agenda/futurium/

Futurium

Page 36: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Hotels 2020 • Identifying key drivers of change for the

globally branded hotel sector over the

next decade

• Examining the implications for:

Hotel strategy

Brand portfolio

Business models

Customer targeting

Innovation

http://www.amadeus.com/hotelit/

beyond-segmentation.html

Page 37: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Rohit Talwar • Global futurist and founder of Fast Future Research.

• Award winning speaker on future insights and strategic innovation –

addressing leadership audiences in 40 countries on 5 continents

• Author of Designing Your Future

• Profiled by UK’s Independent Newspaper as one of the Top 10 Global

Future Thinkers

• Led futures research, scenario planning and strategic consultancy projects

for clients in telecommunications, technology, pharmaceuticals, banking,

travel and tourism, environment, food and government sectors

• Clients include 3M, BBC, BT, BAe, Bayer, Chloride, DTC De Beers, DHL,

EADS, Electrolux, E&Y, GE, Hoover, Hyundai, IBM, ING, Intel, KPMG,

M&S, Nakheel, Nokia, Nomura, Novartis, OECD, Orange, Panasonic,

Pfizer, PwC, Samsung, Shell, Siemens, Symbian, Yell , numerous

international associations and governments agencies in the US, UK,

Finland, Dubai, Nigeria, Saudi Arabia and Singapore.

• To receive Fast Future’s newsletters please email [email protected]

Page 38: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Videos of Rohit Exploring the Future

The World in 2025 - Driving Forces, Global Challenges and Potential

Disruptions (35 mins) http://vimeo.com/93302584

Anticipating 2025 - Driving forces, global challenges and potential

disruptions (30 mins): https://www.youtube.com/watch?v=kwcLQCIfxpY

A World in Transition (60 mins):

http://www.colliers.com/en-gb/uk/insights/multimedia

Future of Travel (22 mins)

http://www.travelmole.tv/watch_vdo.php?id=14300

Parallel Revolutions Impacting Global Labor: Bloomberg TV Interview (4

mins): http://www.bloomberg.com/video/parallel-revolutions-impacting-

global-labor-talway-T0tJZRX6TpGIxjKShTzv~w.html

Page 39: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Useful Sources • Genetic profiling - https://www.23andme.com/

• X Prize - Breakthrough innovation projects - http://www.xprize.org/

• Google brain uploading - http://digitaljournal.com/article/352787

• Brain mapping projects - http://www.technologyreview.com/news/513011/why-obamas-brain-mapping-project-matters/

• Global Future 2045 (immortality) http://2045.com/

• Human enhancement - http://en.wikipedia.org/wiki/Human_enhancement

• Wearable technology – Google Project Glass - http://www.google.com/glass/start/

• Emotiv Epoc Brain-Computer Interface - http://www.emotiv.com/

• AI Essay Grading Software - http://www.nytimes.com/2013/04/05/science/new-test-for-computers-grading-essays-at-college-

level.html?pagewanted=all&_r=0

• Digital / Crypto currencies –

– http://www.abc.net.au/technology/articles/2013/09/25/3855973.htm

– http://en.wikipedia.org/wiki/Cryptocurrency

– http://en.wikipedia.org/wiki/List_of_cryptocurrencies

• Autonomous cars -

– http://www.engineering.com/DesignerEdge/DesignerEdgeArticles/ArticleID/6357/Tesla-Working-on-Autonomous-Car.aspx

– http://www.popsci.com/cars/article/2013-09/google-self-driving-car

Page 40: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Contact Information

Email [email protected]

Phone +44 (0)7973 405145

Web http://www.fastfuture.com

Twitter http://twitter.com/fastfuture

Blog http://widerhorizons.wordpress.com

LinkedIn http://www.linkedin.com/in/talwar

Past presentations http://www.slideshare.net/fastrohit

Newsletter signup http://fastfuture.com/?page_id=13

Our current charitable campaigns:

Charlotte Talwar's fundraising project to build a new toilet block for Sunrise School Ghana

http://www.gofundme.com/7gaxho

Street Kids International - Helping Street-Active Youth In Ghana Start Businesses

https://www.globalgiving.co.uk/projects/help-street-active-youth-in-ghana-start-businesses

Page 41: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Background Notes

Page 42: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

There is no Single ‘Future Of Cities’ • Cities of different sizes, in different locations, are facing unique and

distinctive futures.

• The populations of various cities are shrinking, growing, becoming richer,

poorer, older, younger, more spread out and more concentrated.

• Accordingly, they face different challenges in securing the liveability and

economic development outcomes that our new urban age demands.

• The future of the world’s cities is a growing concern, as it become clearer that

avoiding the mistakes of past cycles of urbanisation is critical to achieving the

potential that the current cycle of global urbanisation has for human

development and planetary sustainability.

Source: “The future of cities: what is the global agenda?”, September 2014, https://www.gov.uk/government/publications/future-of-

cities-what-is-the-global-view

Page 43: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Five challenges which almost all

cities will face in the future: 1. Growth and change challenges: All cities have to become flexible and

adaptive.

2. Infrastructural challenges: All cities have to find the means to invest and manage infrastructure for changing needs.

3. Environmental and social challenges: Sustainability and liveability of cities is a common agenda for all city leaders.

4. Governance deficits and challenges: As most cities are becoming larger and more complex entities, the management and governance of city systems is inevitably also becoming more complex. Achieving consistency across political cycles then becomes a major imperative for facing cities.

5. Financial Challenges: Raising sufficient funds for essential projects, whilst keeping municipal indebtedness low, is a challenge which will be near universal for city leaders in future.

Source: “The future of cities: what is the global agenda?”, September 2014, https://www.gov.uk/government/publications/future-of-

cities-what-is-the-global-view

Page 44: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Five visionary urban planners, designers

and architects on what they would like

cities to be like in 2050 1. We have a critical one-off window to create compact, mixed-use, transit-oriented urban centers

incorporating sustainable, low-carbon infrastructure and prioritizing access and inclusion.

2. The way forward is sustainable and resilient cities: energy-efficient neighborhoods and districts

and green urbanism, but also civic design that will help shape and organize the city on basis of

diversity, human scale and preservation. Equally important are the new visions for neighborhood

housing redevelopment that should support a human, economic, just, social and cultural recovery

and renewal.

3. Cities in 2050 will continue to perform their primary function as places of intense human

interactions (“social reactors”), but in some ways will look and feel very different from what they

look like today — especially those in the developing world. They will have to devise new ways to

manage the congestion and the severe environmental impacts that beset them today. They will

have to be safer, develop better governance and attract people from all over the world.

Source: Ensia, 16/6/2014, http://ensia.com/features/envision-2050-the-future-of-cities/

Page 45: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Five visionary urban planners, designers

and architects on what they would like

cities to be like in 2050 3. The future of cities and their residents can be either bright or bleak — or both at the same time. To

chart the path, many questions will need to be answered: How will cities be powered? Can

“waste” resources be utilized? Are buildings and infrastructure resilient enough for climate

change? Where will our food come from? Are the needs of all residents being addressed? When

does “sensored” become censored? How will the lack of access to new knowledge and digital

technology affect the poor and marginalized in terms of economic opportunities? Can we manage

the use of resources in cities with the regenerative capacity of the ecosystem?

4. The retention of open spaces will become increasingly important as land becomes more valuable

in and around the center of cities.

Source: Ensia, 16/6/2014, http://ensia.com/features/envision-2050-the-future-of-cities/

Page 46: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Vincent Callebaut’s 2050 Vision of Paris as a

“Smart City”

Source: Design Rulz, January 2015, http://www.designrulz.com/design/2015/01/vincent-callebauts-2050-vision-paris-smart-city-8-

plus-energy-towers/

Page 47: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Source: Design Rulz, January 2015, http://www.designrulz.com/design/2015/01/vincent-callebauts-2050-vision-paris-smart-city-8-

plus-energy-towers/

Page 48: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Source: Design Rulz, January 2015, http://www.designrulz.com/design/2015/01/vincent-callebauts-2050-vision-paris-smart-city-8-

plus-energy-towers/

Page 49: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Source: Design Rulz, January 2015, http://www.designrulz.com/design/2015/01/vincent-callebauts-2050-vision-paris-smart-city-8-

plus-energy-towers/

Page 50: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Source: Design Rulz, January 2015, http://www.designrulz.com/design/2015/01/vincent-callebauts-2050-vision-paris-smart-city-8-

plus-energy-towers/

Page 51: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Source: Design Rulz, January 2015, http://www.designrulz.com/design/2015/01/vincent-callebauts-2050-vision-paris-smart-city-8-

plus-energy-towers/

Page 52: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Source: Design Rulz, January 2015, http://www.designrulz.com/design/2015/01/vincent-callebauts-2050-vision-paris-smart-city-8-

plus-energy-towers/

Page 53: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Smart Cities Case Studies • Barcelona: Through utilising display panels and embedding sensors in free parking

spaces, alongside apps that allow the information to be received and payment to be

managed, The Catalonian capital has managed to reduce wasted time, facilitate a

fluid flow of traffic through the city and reduce the amount of petrol used thereby

benefitting the environment. No doubt a certain kind of noise pollution may have been

cut as well!

• Hamburg: Hamburg is home to the "First building in the world to have a bioreactor

façade,“ the cladding of the house provides aesthetic insulation and protection from

the elements, whilst at the same time cultivating algae that can be turned into huge

levels of biogas. Biogas can be used as a fuel or for heating purposes such as

cooking. It can also be stored in a gas engine that converts it into electricity and heat

- amongst many other uses.

Source: The Urban Tide, 8/12/2014, http://www.theurbantide.com/fullstory/blog/2014/11/5/5-smart-cities-case-studies

Page 54: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Singapore as a Digital Village a

Plausible Reality • As we envisage Singapore as a digital village, what might its characteristics be?

• It is undergirded by three organising principles — problem-solving, ground-up

participation and self-sustaining. In rural areas, villages are formed when people band

together to combat environmental, economic and social threats.

• Similarly, in a digital village, people leverage collective intelligence to solve problems

and improve the quality of their lives.

Source: Center for Livable Cities, 28/11/2014

http://www.clc.gov.sg/documents/books/Singapore%20as%20a%20Digital%20Village.pdf

Page 55: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Singapore as a Digital Village a

Plausible Reality • Second, a digital village involves ground-up participation. With increasing

connectedness of mobile networks, whoever has access to technology will be able to

contribute to the digital village.

• Third, a digital village will be self-sustaining and self-correcting because people

recognise that their well-being is inextricably tied to that of others and will practise

self-regulation to protect group interests.

• To explore the potentials of a digital village, the Arts, Culture and Media Research

Cluster at the Institute of Policy Studies (IPS) is leading a new research project,

guided by a simple question: Can Singapore be a digital village of 6.9 million and

beyond?

Source: Center for Livable Cities, 28/11/2014

http://www.clc.gov.sg/documents/books/Singapore%20as%20a%20Digital%20Village.pdf

Page 56: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Successful Smart City Pilot

Project in Singapore • AGT International working directly with the Singapore government initiated the Singapore Safe

SmartCity test bed pilot project as part of a consortium with O’Connor, and Hitachi Asia, a regional

subsidiary of Hitachi, Ltd.

• The pilot created an integrated multi-agency solution that could easily be implemented within the

existing city infrastructure and offer greater insight into its daily operations, a key function needed

to make the city smarter. The platform used is called CityMIND and is powered by AGT.

• The CityMIND platform uses advanced analytics in addition to web intelligence, powerful sensors

and big data to connect various interfaces and outputs, from video and facial recognition cameras

to smart phones, in order to create a comprehensive and reliable view of the city.

Source: AGT International, 2/6/2014, https://www.agtinternational.com/agts-streetsmart-solution-provides-specialized-analytics-and-

real-time-intelligence-to-law-enforcement-officers-to-improve-officer-safety-and-efficiency-and-to-help-reduce-crime/

Page 57: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Successful Smart City Pilot

Project in Singapore • The CityMIND 6.5 platform will serve as a model that other major cities can follow, underscoring

the importance of IoT based technology in improving smart city development.

• The key to ensuring success in Singapore was to take a city that was already very forward-

thinking and introduce a platform that helped to facilitate knowledge sharing among constituents

and better real-time communications between government agencies and all parts of the city to get

every urban stakeholder – both public and private – working together in support of a common

goal.

• Through CityMIND, a number of key smart cities technologies were implemented successfully in

Singapore, to identify traffic congestion and crowding, improve cleanliness by using sensors in

trash bins to automatically signal when they need to be emptied, increase communications

between first responders, authorities and citizens with specially-designed mobile device

applications and raise awareness of relevant social media trends.

Source: AGT International, 2/6/2014, https://www.agtinternational.com/agts-streetsmart-solution-provides-specialized-analytics-and-

real-time-intelligence-to-law-enforcement-officers-to-improve-officer-safety-and-efficiency-and-to-help-reduce-crime/

Page 58: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Eco-Village Proves Intentional is

Possible in Urban Settings • While we may think of traditional eco-villages as being located close to

nature, the eco-village movement has grown to encompass many different

living models.

• Many eco-villages are located in dense urban environments, as

demonstrated by the Los Angeles Eco-Village.

• Galvanized by the Rodney King Riots in 1992, Lois was determined to

create a space of healing after the tragic events of the riots.

• From an urban planning perspective, coding for eco-villages is a big

challenge. Because of the unconventional nature of intentional communities

(as they often seek to integrate residential, commercial, agricultural, and

recreational uses in a small area), establishing an eco-village and its

associated projects requires navigating municipal bureaucracy.

Source: Sustainable Cities Collective, 9/3/2015, http://sustainablecitiescollective.com/global-site-plans-grid/1051846/los-angeles-

eco-village-proves-intentional-possible-urban-settings

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Reading 2050 • Reading 2050 is an example of a co-created project, and other cities

throughout the UK are working with a range of partners to develop visions

as part of the Foresight Future of Cities programme.

• The results from a workshop were distilled from emerging themes into 3

scenarios:

• 'City of Festivals': Reading as a city with a rich heritage and culture and new

civic spaces

• 'City of Rivers': Reading focusing on its riverside heritage and innovating in

energy and water technologies

• 'Green Tech City': Reading becomes a centre for green and innovative

thinking and low carbon technologies

Source: Future of Cities Blog, 13/10/2014, https://futureofcities.blog.gov.uk/2014/10/13/reading-2050/

Page 60: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Norway’s Cities of the Future

(2008-2014) • The Cities of the Future programme envisions a future in which Norway’s

cities are compact and densely built urban areas which favour walking and

cycling instead of using cars, and which have fewer roads but more parks

and green space.

• The programme aims to make better use of available resources, and

develop effective measures to encourage greener cities.

• The participating cities have each developed action plans, working together

with the government and neighbouring local and regional authorities,

industry, businesses, organisations and the general public. These action

plans function as binding agreements between the government and the

cities, detailing their commitments around land-use and transport, energy

and buildings, consumption and waste and climate change adaptation.

Source: “The future of cities: what is the global agenda?”, September 2014, https://www.gov.uk/government/publications/future-of-

cities-what-is-the-global-view

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China’s National New-type

Urbanisation Plan (2014-2020) • The Plan reaffirms China’s commitment for “human-centred and

environmentally friendly” urbanisation, and targets a new growth model that is more based on domestic services and consumption than the country’s traditional export-led model.

• The plan looks ahead to 2020 and heralds the start of a six-year phase of state-led transport and infrastructure construction that will move a further 100 million people into cities.

• The Plan aims for every city in China with over 200,000 residents (of which there are more than 600) to be connected into the national rail and motorway system by 2020, and all larger (500,000+) cities to be accessible by high-speed rail.

• It also addresses the problem of temporary unregistered migrants in cities, by pledging to grant 100 million migrant workers permanent urban housing registration permits (hukou) by 2020.

Source: “The future of cities: what is the global agenda?”, September 2014, https://www.gov.uk/government/publications/future-of-

cities-what-is-the-global-view

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Poland’s National Urban Policy

Krajowa Polityka Miejska • The Strategy aims to strengthen the capacity of cities in Poland to generate

sustainable growth, new jobs and improved quality of life.

• It represents the Polish government’s first attempt to fit public policies to the

needs and opportunities of cities.

• The objective of the National Urban Policy is to create cities which are

competitive, strong, integrated, cohesive and sustainable and efficient.

Source: “The future of cities: what is the global agenda?”, September 2014, https://www.gov.uk/government/publications/future-of-

cities-what-is-the-global-view

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Poland’s National Urban Policy

Krajowa Polityka Miejska • The policy focuses on ten key themes/challenges:

– spatial development

– social engagement;

– transport and urban mobility;

– low-emission economy and energy efficiency;

– urban revitalisation;

– investment policy;

– economic development;

– environmental protection and adaptation to climate change;

– demography; and

– management of urban areas. Source: “The future of cities: what is the global agenda?”, September 2014, https://www.gov.uk/government/publications/future-of-

cities-what-is-the-global-view

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Poland’s National Urban Policy

Krajowa Polityka Miejska • The strategy suggests changes in the national legal framework which are

necessary if national urban policies are to develop. The Infrastructure

Ministry will also create knowledge centres to be used by local urban

policymakers

Source: “The future of cities: what is the global agenda?”, September 2014, https://www.gov.uk/government/publications/future-of-

cities-what-is-the-global-view

Page 65: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Uganda: managing urban growth

to 2025 • The Ugandan national government is developing a national urban policy.

The Cities Alliance (a global partnership formed of members from local authorities, national governments, non-governmental organisations and multi-lateral organisations) is assisting with development of the policy and the country’s strategic plan for managing its urban growth up to 2025.

• The Alliance is providing a grant of $450,000 grant for the project, whilst local partners and other organisations will provide an additional $405,000.The policy will provide specific directions to guide urban investments and will focus on:

– Enhancing competitiveness in the urban sector to drive economic growth;

– Articulating strategies to improve urban sector planning, development and

– management, service delivery, livelihood and urban governance; and

– Providing strategies to promote social inclusiveness

Source: “The future of cities: what is the global agenda?”, September 2014, https://www.gov.uk/government/publications/future-of-

cities-what-is-the-global-view

Page 66: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Sri Lanka: metro cities to 2030

• The nation’s Urban Vision is defined in the government’s new development

policy framework – the Mahinda Chintana.

• This Vision aims to develop a system of competitive, environmentally

sustainable, well-linked cities clustered in five metro regions and nine metro

cities up to 2030.

• The national policy is distinctive in that it recognises the limitations around

the functions, capacity, and resources of Urban Local Authorities (ULA)

which delay the implementation of urban plans and create inefficiencies in

service provision.

• The Vision calls for institutional and policy reforms to leverage the economic

benefits of improved connectivity and urban infrastructure.

Source: “The future of cities: what is the global agenda?”, September 2014, https://www.gov.uk/government/publications/future-of-

cities-what-is-the-global-view

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Australian cities: the effect of changing

political leadership on future city thinking • In 2011, the Australian Ministry for Infrastructure and Transport released a

major publication on the future of cities entitled Our Cities, Our Future—A

National Urban Policy for a productive, sustainable and liveable future.

• This document represents the first time that the Australian Government has

sought to outline its overarching goals for the nation’s cities and to indicate

how it intends to play a role in making them more productive, sustainable

and liveable.

• The publication also forms a critical component of the Australian

Government’s wider Sustainable Australia framework which seeks to ensure

that Australia remains ‘a prosperous, fair and environmentally sustainable

society’.

Source: “The future of cities: what is the global agenda?”, September 2014, https://www.gov.uk/government/publications/future-of-

cities-what-is-the-global-view

Page 68: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Australian cities: the effect of changing

political leadership on future city thinking • Our Cities, Our Future is a long-term framework which seeks to guide policy

development and public and private investment in cities by articulating a set

of goals, objectives and principles.

• However, the policy was developed by the Labor government of 2007 -2013

not the current coalition government which came to power in 2013. As a

result, major changes are expected, and already being realised, in the

government’s approach to cities.

• In particular, the Major Cities Unit - which provided advice on developing

Australia's 18 biggest cities - has recently been disbanded.

• Australia presents an example of how political (dis) continuity can affect the

progress of national-led approaches.

Source: “The future of cities: what is the global agenda?”, September 2014, https://www.gov.uk/government/publications/future-of-

cities-what-is-the-global-view

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Cities Around The World Are

Doing Interesting Things With

Technology

• Chattanooga, Tennessee

• Chattanooga has implemented a self-healing smart grid that saved the city

$1.4 million in 2011 when tornadoes knocked out power to 77,000

households. Half of the homes had power restored in two seconds. That

would have taken 17 hours with previous grid technology.

Source: MIT Technology Review, 18/11/2014, http://www.technologyreview.com/news/532526/a-closer-look-at-smart-cities/

Page 70: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Cities Around The World Are

Doing Interesting Things With

Technology, cont. • Chicago

• To support a new smart electric grid in the city, 300,000 smart meters have

been installed, and all Chicago residents will have one by 2017.

• An analytics platform has helped reduce the city’s crime rate: violent crime

fell 14 percent year over year for the nine months ending in September

2014.

Source: MIT Technology Review, 18/11/2014, http://www.technologyreview.com/news/532526/a-closer-look-at-smart-cities/

Page 71: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Cities Around The World Are

Doing Interesting Things With

Technology, cont. • Chicago

• By analyzing data, the city created a model with more than 31 variables that

predicts and prevents rodent infestations.

• Analytics is also helping to identify buildings that are likely to become

vacant and suggest how the city might intervene.

• The city’s open data portal of 600 data sets has been used to build apps

that tell citizens where to get a flu shot and alert them that their street is

about to be swept, among other things.

Source: MIT Technology Review, 18/11/2014, http://www.technologyreview.com/news/532526/a-closer-look-at-smart-cities/

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Cities Around The World Are

Doing Interesting Things With

Technology, cont.

• Copenhagen, Denmark

• Copenhagen plans to implement several new technologies in its effort to

become the first carbon-neutral capital by 2025.

• Also collaborating with industry leaders to introduce Copenhagen Intelligent

Traffic Solutions, which will geolocate devices connected to the Internet to

help officials monitor traffic

Source: MIT Technology Review, 18/11/2014, http://www.technologyreview.com/news/532526/a-closer-look-at-smart-cities/

Page 73: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Cities Around The World Are

Doing Interesting Things With

Technology, cont. • Geneva, Switzerland

• Geneva is testing a new electric bus system called the Tosa, a 133-person

vehicle that does not require overhead electrical wires. At select bus stops

along its route, overhead “flash” charging stations deliver 400 kilowatts of

power in less than 15 seconds.

Source: MIT Technology Review, 18/11/2014, http://www.technologyreview.com/news/532526/a-closer-look-at-smart-cities/

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Cities Around The World Are

Doing Interesting Things With

Technology, cont.

• Vancouver

• One of the first cities to visualize proposed projects and future growth with

3-D modeling. It’s using software from Autodesk to see how different city

systems interact, and to ensure that the construction of new buildings

doesn’t impede views of the mountains or other natural assets.

Source: MIT Technology Review, 18/11/2014, http://www.technologyreview.com/news/532526/a-closer-look-at-smart-cities/

Page 75: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Dublin Case Study • Dublin City Council (DCC)’s roads and traffic department wanted to improve

the efficiency of the city’s bus transport network by gaining deeper insight

into bus congestion, and deploying the appropriate calming measures. To

achieve this objective, the city needed to implement a public transport

control solution that integrated GPS data and timetabling information.

• The city made its data available to the IBM Smarter Cities Technology

Centre, and IBM Research – Ireland developed an innovative public

transport awareness, prediction, and alerting solution based on IBM®

InfoSphere® Streams software. The solution displays a city-wide view of the

public transport system, with predictions of bus arrivals, transit times and

route congestion on a digital map of the city.

Source: IBM, 23/7/2013, http://www-03.ibm.com/software/businesscasestudies/us/en/corp?synkey=G771041L95985F74

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Dublin Case Study Benefits:

• Enables traffic controllers to identify and visually monitor public

transportation issues as soon as they emerge. Accelerates decision-making

processes for traffic controllers, helping them to clear congestion more

quickly. Improves planning, helping the city to create optimal bus routes and

schedules to reduce delays and maximise coverage.

Source: IBM, 23/7/2013, http://www-03.ibm.com/software/businesscasestudies/us/en/corp?synkey=G771041L95985F74

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Smart Water Networks • A smart water network builds on new water management technology that

integrates well with legacy systems.

• Information is available to support real-time operations decisions and

business processes throughout the enterprise.

• With a smart water network, the utility as a whole, not just one department

or function, benefits from water management system investments.

• A smart water network builds on new water management technology that

integrates well with legacy systems.

Source: Schneider Electric/Smart Cities for Inclusive Development, 28/1/2015, http://inclusivesmartcities.schneider-

electric.co.in/smart-water-networks/

Page 78: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Hitachi Smart Cities Case

Studies

Source: Hitachi, 2015, http://www.hitachi.com/products/smartcity/case/index.html

Page 79: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Kashiwa-no-ha Smart

City(Japan) • A new "Area Energy Management System" (AEMS) that, at its core,

optimizes levels of regional energy use such as production, receipt, and consumption of electricity, and then to expand its area and level of functionality.

• AEMS consists of efforts under the theme "saving, creating and storing energies" with the goal of optimization of use and regional interchange of energy, while preserving Kashiwa-no-ha's rich, unique natural environment and traditions.

• AEMS aims for integrated energy management—not simply the management and effective use of electricity within the region, but by harnessing the "community" and "health" of the region as a form of "energy".

Source: Hitachi, 2015, http://www.hitachi.com/products/smartcity/case/kashiwanoha/index.html

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Source: Hitachi, 2015, http://www.hitachi.com/products/smartcity/case/kashiwanoha/index.html

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Toyota City (Japan) • Toyota City, which has been selected by the government of japan as an

"Eco-model city", is aiming to create a world-class "Smart Transport

Society" by establishing sustainable traffic systems that form an

environmentally-friendly model for the world. In this project, Hitachi, with the

cooperation of Toyota City, TOYOTA MOTOR CORPORATION, Meitetsu

Bus Co., Ltd, and other stakeholders, is promoting various measures for the

reduction of CO2 emissions in areas such as energy, mobility, and human

activity, with the aim of the creation of low-carbon society systems.

Source: Hitachi, 2015, http://www.hitachi.com/products/smartcity/case/toyota/index.html

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StreetSMART: IoT for policing • Leveraging the Internet of Things (IoT), our StreetSMART solution delivers

specialized analytics, data sharing and visualization capabilities that

uncover insights for patrol officers to help fill this information gap, without

the need for complex back-end system integration.

• StreetSMART combines wearable technologies, cloud-based analytics and

applications to increase officer efficiency and effectiveness, as well as

improve officer safety. The mobile app gathers and manages relevant data

from wearable sensors, such as smart watches and wearable video

cameras, and social media, while the supervisor app works with existing

operations centers to relay information.

Source: AGT International Blog, 15/10/2014, https://www.agtinternational.com/agts-streetsmart-solution-provides-specialized-

analytics-and-real-time-intelligence-to-law-enforcement-officers-to-improve-officer-safety-and-efficiency-and-to-help-reduce-crime/

Page 83: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

StreetSMART: IoT for policing • AGT’s StreetSMART solution unlocks the value of IoT by using IoT-specific

analytics to create new information and monitor complex environments,

increasing patrol officers’ preparedness and insight into potentially

dangerous situations. Integrating wearable sensor data management,

advanced analytics and visualization into existing police backbone systems

improves the effectiveness of law enforcement by facilitated real-time

intelligence and information-sharing, and helps make cities safer through

crime reduction.

Source: AGT International Blog, 15/10/2014, https://www.agtinternational.com/agts-streetsmart-solution-provides-specialized-

analytics-and-real-time-intelligence-to-law-enforcement-officers-to-improve-officer-safety-and-efficiency-and-to-help-reduce-crime/

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StreetSMART

Source: AGT International, 15/10/2014, https://www.agtinternational.com/agts-streetsmart-solution-provides-specialized-analytics-

and-real-time-intelligence-to-law-enforcement-officers-to-improve-officer-safety-and-efficiency-and-to-help-reduce-crime/

Page 85: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

StreetSMART

Source: AGT International, 15/10/2014, https://www.agtinternational.com/agts-streetsmart-solution-provides-specialized-analytics-

and-real-time-intelligence-to-law-enforcement-officers-to-improve-officer-safety-and-efficiency-and-to-help-reduce-crime/

Page 86: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

A Giant, Fake City in the Middle

of the Desert • The Center for Innovation, Testing, and Evaluation (or CITE), will be a to-

scale fabricated town, built to code, complete with schools, roads—basically

everything you would consider the necessary components of a functional

city. Except, of course, no residents.

• According to its own website, “CITE will be a catalyst for the acceleration of

research into applied, market-ready products by providing ‘end to end’

testing and evaluation of emerging technologies and innovations from the

world’s public laboratories, universities, and the private sector.”

• In other words, this ghost town is going to be a giant petri dish for city

planning.

Source: The Atlantic, 19/5/2015, http://www.theatlantic.com/technology/archive/2015/05/a-giant-fake-city-in-the-middle-of-the-

desert/391652/

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Envision 2020:Anticipating the

Future of Retail Real Estate The fundamental changes impacting the retail real estate industry over the next

five years.

• Unification of Bricks-and-Mortar and On-Line: positioning shopping centers

at the apex of the omni-channel movement, merging integrated digital

channels with renewed physical space and cohesive social media strategy.

• Adaptive Mall Environments that Engage Millennials: customized,

personalized appeal to important younger market, featuring a diverse tenant

and merchandise mix, engaging and free-flowing environment, and modern

display and marketing concepts.

Source: ICSC, 4/5/2015, http://www.icsc.org/press/icscs-unveils-envision-2020-at-recon-2015-anticipating-the-future-of-retail

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Envision 2020:Anticipating the

Future of Retail Real Estate • Unprecedented Intimacy with the Consumer: leverage technology to create

a customized experience with enhanced customer service initiatives,

providing multiple connection and interaction opportunities, location-based

services, and compelling in-store environments.

• Accelerated Developer-Retailer Collaboration: restructured relationship into

a collaborative partnership, sharing resources, insights, and technologies to

maximize consumer engagement.

• Flexible Center Formats Incorporating Distribution Sites: evolution of center

into direct-to-consumer distribution steam, embracing a physically,

technologically, and legally flexible format that fulfills both bricks-and-mortar

and e-commerce demands.

Source: ICSC, 4/5/2015, http://www.icsc.org/press/icscs-unveils-envision-2020-at-recon-2015-anticipating-the-future-of-retail

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Envision 2020:Anticipating the

Future of Retail Real Estate • Conversion of Shopping Centers Into Communities: transformation of

traditional center into a community, where retail and entertainment offerings

are seamlessly integrated; the lifestyles of respective key demographics are

emulated; and an increased range of tenant mix and nontraditional retail

components are offered.

• Emergence of a New Blended Rental Model: revaluation of rental model into

a flexible system that includes both online and in-store sales, revising how

rent is calculated and sales data is reported.

• Arrival of a Retail-Friendly Investment Outlook: lenders will become more

knowledgeable and interested in the emerging retail real estate sector,

resulting in a higher level of consideration throughout the investment

community.

Source: ICSC, 4/5/2015, http://www.icsc.org/press/icscs-unveils-envision-2020-at-recon-2015-anticipating-the-future-of-retail

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Five Fundamental Changes

Driving the Future of Shopping

Centers • To meet the needs of shoppers, malls and shopping centers are integrating

technology to add convenience and personalization that invigorate the

shopping trip.

• The ante has also been raised on the overall experience. When a shopper

hits the stores, they can find an exciting mix of retail, services and

entertainment and centers are investing billions of dollars in new

construction and renovations to modernize the look, feel and layout of their

properties.

• By 2020, retailing will undergo more change than it has in the past 29 years.

Shopping centers are well-positioned to meet this new era of retail head-on. Source: Chain Store Age, 15/5/2015, http://www.chainstoreage.com/article/five-fundamental-changes-driving-future-shopping-

centers

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Five Fundamental Changes

Driving the Future of Shopping

Centers, cont.

1. The complete unification of bricks-and-mortar and online

The ability to use multiple channels interchangeably and conveniently, with the

expectation that retailers and shopping centers will deliver a better-than-ever experience,

is no longer optional. Shopping centers will sit at the apex of this paradigm shift and will

help create seamless shopping experiences both on and off-line through the merging of

digital, physical and social channels.

Source: Chain Store Age, 15/5/2015, http://www.chainstoreage.com/article/five-fundamental-changes-driving-future-shopping-

centers

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Five Fundamental Changes

Driving the Future of Shopping

Centers, cont.

2. Adaptation to the environment

Shopping centers will continue to adapt by becoming more customized and

personalized, offering an engaging environment, modern design and appealing

to key markets and demographics, such as millennials or parents.

Some developers are taking this trend a step further by designing an

environment catering to specific demographics. For example, La Gran Plaza in

Fort Worth, Texas, is the largest Latin America-themed mall in the U.S. with

more than 200 stores, dining options, medical offices and more, and hosts

unique weekly entertainment and special events tailored to the community.

Source: Chain Store Age, 15/5/2015, http://www.chainstoreage.com/article/five-fundamental-changes-driving-future-shopping-

centers

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Five Fundamental Changes

Driving the Future of Shopping

Centers, cont.

3. Not just a place to shop

The shopping center is no longer simply a place to shop: it has been reinvented to become an entertainment destination to spend quality time with family and friends. Malls are transforming away from the traditional center into a community within itself, which seamlessly offers both retail and entertainment options, and even services.

4. Creation of a unique connection with the consumer

Technology will help to create a customizable experience for each individual shopper – allowing greater intimacy than ever before. Enhanced customer service initiatives will provide multiple connection and interaction opportunities, offer location-based services and create compelling in-store environments. For example, many retailers and malls are already introducing beacon technology, which can provide customers with personalized deals or assistance.

Source: Chain Store Age, 15/5/2015, http://www.chainstoreage.com/article/five-fundamental-changes-driving-future-shopping-

centers

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Five Fundamental Changes

Driving the Future of Shopping

Centers, cont. 5. The arrival of a retail-friendly investment outlook

This performance will help lead lenders to become more knowledgeable and

interested in the real estate sector, resulting in a higher level of consideration

throughout the investment community.

Source: Chain Store Age, 15/5/2015, http://www.chainstoreage.com/article/five-fundamental-changes-driving-future-shopping-

centers

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Mall of the World in Dubai, which

will be the largest mall on earth

Source: CNBC, 2015, http://www.cnbc.com/id/101876655

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The future of the shopping mall

• The five largest malls in the world now reside in Asia. China’s New South

China Mall in Dongguan stands at the top of the heap with 2.9 million

square meters of space.

• Despite its ubiquity, the mall as it’s been conceived for the last half century

is at a critical inflection point. A storm of global trends are coming together

at the same time to cause malls to change the role they play in people’s

lives. No longer are they primarily about shopping. Now, when consumers

visit malls, they are looking for experiences that go well beyond traditional

shopping.

• Malls offer a welcome watering hole, especially in cities where other public

spaces are not safe.

Source: McKinsey, 11/2014, http://www.mckinseyonmarketingandsales.com/the-future-of-the-shopping-mall

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The future of the shopping mall

• Sustainability concerns are causing some consumers to prefer mixed use

developments where they can live, shop and work all within walking

distance – instead of having to get into a car and drive to a crowded

suburban mall.

• The growing middle classes in Latin America and Asia maintain a strong

association between consumption and pleasure, driving the need for more

engaging shopping experiences.

• The e-commerce revolution and the rise of digital technologies are

fundamentally reshaping consumer expectations and shifting the function of

stores toward useful and entertaining customer experiences.

Source: McKinsey, 11/2014, http://www.mckinseyonmarketingandsales.com/the-future-of-the-shopping-mall

Page 98: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Source: Knight Frank, 2015, http://www.knightfrank.com/global-cities-index-2015/specials/real-estate-technology/

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Source: CNBC, 2015, http://www.cnbc.com/id/101876655

Page 100: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

7 bold commercial real estate

predictions 2039 1. Most shopping malls will be extinct.

2. Brick-and-mortar will go tech—and warehouses will go back to the drawing

board.

3. Baby boomers will be behind the biggest construction boom.

4. Urbanization will sweep the planet

5. The much-reported death of the suburbs will prove to be greatly

exaggerated.

6. Work spaces will be transformed by technology

7. Green buildings will come of age

Source: CNBC, 24/3/2014, http://www.cnbc.com/id/101508251

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7 bold commercial real estate

predictions 2039, cont. • Teardowns may not be the only way to capture value in defunct malls; with

repurposing, they'll be a useful resource when our way of life swings back to

revolving around more compact communities.

• Also predicts a shift back toward affordable, multigenerational households

that will translate to increased multifamily residential, particularly in close

proximity to mass transit.

• To accommodate the needs of the workplace will require "smart buildings"

• "Running a commercial office building will increasingly become a high-tech

job…It will require property managers and engineers to possess IT

knowledge to keep buildings online.“

Source: CNBC, 24/3/2014, http://www.cnbc.com/id/101508251

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7 bold commercial real estate

predictions 2039, cont. • The skyscraper of tomorrow will monitor how much energy-sapping CO² is

in the air—perhaps via devices on employees' wrists—and increase

ventilation rates accordingly. The building will similarly monitor light, energy,

water and heat levels and respond by controlling them, increasing efficiency

as well as human and environmental health.

• In the US, don't underestimate how much needs to be done to make our

communities livable for the long haul: "Our schools are so decrepit, it will

take $75 billion worth of upgrading to bring them up to code that the

Environmental Protection Agency has already said is the baseline."

Source: CNBC, 24/3/2014, http://www.cnbc.com/id/101508251

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Supply and Demand: Communal

Living in New York • It would seem as if communal living spaces -- and companies -- have just

begun. While their progression may lead in different directions, perhaps

providing a more cost-friendly option for those in need, the demand will

certainly be calling.

• Campus, a San Francisco based company "that creates a co-living

community for young professionals" has already taken over spaces in four

buildings across the boroughs from Park Slope in Brooklyn to the Upper

East Side.

Source: Huffington Post, 17/3/2015, http://www.huffingtonpost.com/toni-haber/supply-and-demand-communa_b_6889338.html

Page 104: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

The Impending Opportunity In

Real Estate Technology Opportunities for innovation using technology abound across the real estate

industry. Some of the biggest near-term opportunities for innovation are:

– Property Management: Software that helps property owners and

management companies oversee and easily track commercial real

estate assets. Industry-wide adoption is still sub-10 percent, though, so

lots of opportunity for growth remains.

– Research and Analytics: Open data initiatives in municipalities across

the country — combined with creative needle threading by software

developers — is changing this landscape, and much of the data is

readily available via monthly SaaS licenses.

Source: Tech Crunch, 10/2/2015, http://techcrunch.com/2015/02/10/the-impending-opportunity-in-real-estate-technology/

Page 105: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

The Impending Opportunity In

Real Estate Technology – Listing Services/Tech-Enabled Brokerages: Tech-enabled commercial

listing services that could level the playing field, acting as marketplaces,

and replacing the less efficient relationship-driven model that still

persists today.

– Mobile Applications: Many of the most successful applications serving

this market will have a healthy and robust mobile component.

– Residential and Commercial Lending: Regulatory changes have opened

up opportunities for innovation in lending, and real estate lending is by

far the largest sub-category. We’re starting to see a number of emerging

companies target this area in different ways. Residential and

commercial lending are different animals so my guess is that we’ll see a

dozen worthwhile challengers going after each market.

Source: Tech Crunch, 10/2/2015, http://techcrunch.com/2015/02/10/the-impending-opportunity-in-real-estate-technology/

Page 106: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

The Future Real Estate Shopping

Experience • No more real estate agents.

• 98% of your searching is done from the comfort of your living room, in

virtual reality, wearing next-generation virtual headgear.

• You can tour any house 24/7, at 3 a.m. if you desire…audience includes

buyers from around the world.

• Should you choose, a virtual agent can show you around and tell you about

the house, its history and features.

• As you search for homes, a machine learning algorithm (with your

permission) will be tracking your movements, learning your likes and

dislikes, and intelligently recommending other homes to visit.

Source: Singularity Hub, 17/3/2015, http://singularityhub.com/2015/03/17/disrupting-real-estate/

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The Future Real Estate Shopping

Experience • Wondering what the living room you’re viewing might look like with a fresh

coat of white paint and a brown carpet? No problem, the VR program can

modify the image and show you instantly.

• AI will take all of your existing furniture, electronics, clothes and decorations

and virtually compile them in the new space for you to see.

Source: Singularity Hub, 17/3/2015, http://singularityhub.com/2015/03/17/disrupting-real-estate/

Page 108: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

The Future Real Estate Shopping

Experience • You will be able to test different types of landscaping, add a pool to the

backyard, or remodel rooms, virtually, in real time.

• In essence, these VR real estate platforms will allow you to explore any

home for sale, do the remodel, and determine if it truly is the house of your

dreams. You can even get an estimated bid and delivery time from a

contractor to implement your vision.

• After you leave, an AI can help you write your bid, contact your bank and

make your offer on the spot.

Source: Singularity Hub, 17/3/2015, http://singularityhub.com/2015/03/17/disrupting-real-estate/

Page 109: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

The Future Real Estate Shopping

Experience • A company called Immersive Media has a platform for the 360-degree video

capture and distribution, and is already exploring real estate 360-degree

video.

• Facebook/Oculus VR, Microsoft’s Hololens, Google/Magic Leap, High

Fidelity, OTOY, Leap Motion are deploying billions of dollars to develop

highly disruptive applications in the VR space.

• Smaller firms like Studio 216, Vieweet, Arch Virtual, ArX Solutions, Rubicon

Media, and others are developing virtual reality applications specifically for

real estate. They are capturing and rendering models and images/videos of

properties for clients and investors to view and explore.

Source: Singularity Hub, 17/3/2015, http://singularityhub.com/2015/03/17/disrupting-real-estate/

Page 110: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

New Collaboration Tool For

Home Buyers And Agents • Redfin is launching Shared Search, a new tool that makes it easier to

collaborate with others while looking for a new home.

• Users are prompted to enter the email addresses of the people to

collaborate with and their roles.

• Designated advisors and agents will only be able to comment on the listings

marked as favorites. Redfin says that it will also allow agents to recommend

homes to their clients at some point in the future. But, this service is open

to any user, not just Redfin agents.

Source: Tech Crunch, 6/4/2015, http://techcrunch.com/2015/04/06/redfin-launches-new-collaboration-tool-for-home-buyers-and-

agents/

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Source: Campus, 2015, http://buildcampus.com/communities/

Page 112: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Purchase Houses Without Real

Estate Agents • Open Listings is a startup fresh out of the current Y Combinator batch that’s

easing the home buying process by letting people move forward without real estate agents.

• Because two-thirds of the overall residential market involves repeat buyers, some people may not want to rely on agents because they’re already familiar with what to do. So instead, Open Listings will refund the 3 percent agent commission, which can amount to tens of thousands of dollars here in California, and charge a flat fee instead. It’s basically a self-service platform with on-demand human experts.

• Their belief is that the Internet is diminishing the role of the real estate agent by making it a lot easier to find homes

Source: Tech Crunch, 26/2/2015, http://techcrunch.com/2015/02/26/openlistings/#.tzskig:73xQ

Page 113: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Source: Tech Crunch, 26/2/2015, http://techcrunch.com/2015/02/26/openlistings/#.tzskig:73xQ

Page 114: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Why click-to-purchase real

estate could be the future of the

industry • HomeSearch.com is here to shake up real estate: to redefine the homebuying

process and make purchasing a home easier than ever.

• Still, with real estate usually being the single-largest purchase in someone’s life and

the average online consumer purchase sitting at $184.94, HomeSearch has a steep

hill to climb  —  transforming buyer behavior is no overnight task.

Source: Inman, 17/4/2015, http://www.inman.com/2015/04/17/why-click-to-purchase-real-estate-could-be-the-future-of-the-industry/

Page 115: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Are Real Estate Brokers

Obsolete? • 95% of a broker’s role could be handled better by well-designed technology

systems. Bidding, for example, could be handled by an automated system

that includes legally-binding documents that would be instantly accessible to

each party’s attorney.

• Online bidding could enable buyers and sellers to learn much more about

the others’ interests and needs; in many cases brokers play games with

such information, either holding it back or deliberately distorting it to better

produce the outcomes they desire.

Source: Forbes, 14/4/2014, http://www.forbes.com/sites/brucekasanoff/2014/04/04/real-estate-brokers-obsolete/

Page 116: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Are Real Estate Brokers

Obsolete? • The hardest broker role to replace is the one that adds the least value:

letting buyers into a property. For obvious reasons, sellers do not want

strangers walking around their homes alone. But the role of opening the

door could be handled by a person earning perhaps $15 an hour, rather

than someone who will take $50,000 from a $1 million transaction.

• The fact is that one thing keeps the broker’s role alive today: the regulations

that govern the real estate industry.

Source: Forbes, 14/4/2014, http://www.forbes.com/sites/brucekasanoff/2014/04/04/real-estate-brokers-obsolete/

Page 117: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

How Bitcoin Technology Could

Make Home Buying Hassle-Free • By using a distributed database (a.k.a. "a block chain," the same technology

behind Bitcoin) to prove authenticity, we could legitimately transfer

ownership immediately without the need of a middleman. In fact, when we

think about block-chain technology and the industries it could disrupt, real

estate tops the list.

Source: Fast Company, 4/15/2015, http://www.fastcodesign.com/3045710/how-bitcoin-technology-could-make-home-buying-hassle-

free

Page 118: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

How Bitcoin Technology Could

Make Home Buying Hassle-Free • How it might feel to buy and own a house with a digital address on the block

chain:

– Houses could have their own digital identities, so could can easily look

up their complete history including the chain of ownership, laundry list of

repairs, and projected costs associated with owning and running the

home.

– You’ve been pre-approved for a loan based on your reputational credit

score, which instead of using centralized credit bureaus, uses your

block chain–based identity and proven financial history to instantly

demonstrate your financial health.

Source: Fast Company, 4/15/2015, http://www.fastcodesign.com/3045710/how-bitcoin-technology-could-make-home-buying-hassle-

free

Page 119: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

How Bitcoin Technology Could

Make Home Buying Hassle-Free – Just as houses are part of a physical community, their block chain–

based digital identity is part of a community as well—one that can much

more effectively coordinate and operate as an aligned group.

• Block chains could create fundamental changes that would transform

everyday real estate transactions, especially P2P exchanges, Trust and

Authenticity, Shared Ownership and Coordination

Source: Fast Company, 4/15/2015, http://www.fastcodesign.com/3045710/how-bitcoin-technology-could-make-home-buying-hassle-

free

Page 120: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Get to know a neighborhood:

why limit yourself to seeing only

what is there?

In a property search with augmented reality, you can view much more through

your mobile device – seeing it through the eyes of someone who already lives

in the area.

Source: Modus Agency, http://modusagency.com/the-future-of-home-buying/

Page 121: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Get to know a neighborhood:

why limit yourself to seeing only

what is there?

Examples of what you can see include:

• News about the area

• Cell phone service strength

• Photos of the place in different seasons

• Local school information

• Comparable sales in the neighborhood

• Costs of utilities/running your home

• Crime rate

• Demographics Source: Modus Agency, http://modusagency.com/the-future-of-home-buying/

Page 122: The Intelligent Airport - Osborne Clarke · business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the

Get to know a neighborhood:

why limit yourself to seeing only

what is there?

• Amenities

• Hospitals nearby and ratings

• Transportation services

• Carbon footprint

• Taxes

• Utility companies in the area

• Community message boards/blogs

Source: Modus Agency, http://modusagency.com/the-future-of-home-buying/

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Image Sources

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