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8/11/2019 The Johari Window-ss103
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The Johari Window
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The Johari Window is a communication model thatcan be used to improve understandingbetween
individuals.
Developed by Joseph Luft and Harry Ingham----psychologists
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Two key ideas behind the tool:
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Individuals can build trust between themselves bydisclosing information about themselves.
They can learn about themselves and come toterms with personal issues with the help of
feedback from others.
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Using the Johari model, each person is
represented by their own four-quadrant, or four-
pane, window.
Each of these contains and represents personalinformation - feelings, motivation - about the person,
and shows whether the information is known or not
known by themselves or other people.
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Personal awareness
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Not Known
to Self
Known to
Others
Not Known
to Others
OpenAttitudes,
behavior,values
known to us andothers
Known
to Self
HiddenWe freely keep
within ourselves,
often retained outof fear
BlindWe do not know
but others see
clearly
UnknownComplex things that
are revealed when
something happens
The window divides personal awareness into four different types.
Johari Window
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The four quadrants are:
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Quadrant 1: Open Area
What is known by the person about him/herself
and is also known by others.
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Quadrant 2:
Blind Area, or "Blind Spot"
What is unknown by the person about him/herself but
which others know. simple information, or can involve deep issues (feelings
of inadequacy, incompetence, unworthiness, rejection)
which are difficult for individuals to face directly, and yet
can be seen by others.
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Quadrant 3:
Hidden or Avoided Area
What the person knows about him/herself that others
do not.
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Quadrant 4:
Unknown Area
What is unknown by the person about him/herself
and is also unknown by others.
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OPEN BLIND
HIDDEN UNKNOWN
Bull in China Shop, The VerticalGive great
deal of
feedback
Respondsthreateningly
to feedback
Talk out ofcontext
Poor listeners
Extremely
wellknown to
others
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OPEN BLIND
HIDDENUNKN
OWN
Interviewer- The Horizontal
People are
distrustful
& avoid
them
People in
supervisory
Positions
Solicits
feedback
BUT
Revealsvery little
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OPEN BLIND
HIDDEN UNKNOWN
Minimal
exposure
minimal
feedback
acceptance
When confronted
for lack of
participation
I learn more by listening
Self-exploration,ersonal rowth ????
Silent
member,
observer
Scholars,
Scientists
Judiciary
Turtle, The small square
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Shy
Dont trust people
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OPEN BLIND
HIDDEN UNKNOWN
Equal Arena
Trustworthy
Tit for Tat
Very
receprocative
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OPEN ---> Ask for
Feedback
|
|
\/Disclose and Tell about Self in
Public
BLIND
HIDDENUNKN
OWN
Ideal Window, Large Square
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Key Points:
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In most cases, the aim in groups should be to developthe Open Area for every person. Working in this area withothers usually allows for enhanced individual and teameffectiveness and productivity
The Open Area is the space where goodcommunications and cooperation occur, free fromconfusion, conflict and misunderstanding.
Self-disclosure is the process by which people expandthe Open Area vertically.
Feedback is the process by which people expand thisarea horizontally.
By encouraging healthy self-disclosure and sensitivefeedback, you can build a stronger and more effectiveteam.
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Johari Window
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lessE
X
P
O
S
U
R
e
more
Feedback
less
more
The Johari Window: A model of interpersonal processes.
ArenaBlind spot
FacadeUnknown
Known to self Unknown to self
Known
to
others
Not
known
toothers
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Exposure
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Feedback
Active Solicitation for Information
From Others
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Corporate Climate and Personal
Decision
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The link between interpersonal styles and the
dynamics between people is simple to understand
but not simple to change
It is not easy for people to change, but individuals can and
do change their interpersonal skills.
The key is to begin operating in a Proactive environment
instead of a Reactive environment Honestly review his or her own personal goals
Power distributions can adversely influence the choices
they make interpersonally. Ultimately, it is a matter of
personal decision
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Going First
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Describe Behavior
Describe the effect of the behavior
Check for common understanding
Suggest better alternatives
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Exposure
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How Open and Candid One Is
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Self-Disclosure is Influenced by Culture
Self-Disclosure Usually Occurs in Dyads
Effective Self-Disclosure is Usually Symmetrical
Effective Self-Disclosure Occurs Incrementally
Characteristics of Effective Self-Disclosure
SELF DISCLOSURE IN
INTERPERSONAL RELATIONSHIPS
Self-Disclosure is Relatively Scarce
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Is the Other Person Important to You?
Is the Risk of Disclosing Reasonable?
Are the Amount and Type of Disclosure
Appropriate?
Guidelines for Appropriate Self-Disclosure
SELF DISCLOSURE IN
INTERPERSONAL RELATIONSHIPS
Is the Disclosure Relevant to the
Situation at Hand?
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Is the Disclosure Reciprocated?
Will the Effect be Constructive?
Is the Self-Disclosure Clear and Understandable?
Guidelines for Appropriate Self-Disclosure
SELF DISCLOSURE IN
INTERPERSONAL RELATIONSHIPS
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