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THE LEADING INTERNATIONAL RETAIL CONFERENCE WITH AN EXCLUSIVE FOCUS ON TECHNICAL CONSUMER GOODS RETAIL APRIL 10-12, 2018 HOTEL ADLON-KEMPINSKI BERLIN PROGRAM

THE LEADING INTERNATIONAL RETAIL CONFERENCE WITH …Laurastar Alejandro Mondragon Global Lead Retail, GfK Retail and Technology. PROGRAM OVERVIEW* APRIL 11: 08:00 Registration and

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  • THE LEADING INTERNATIONAL RETAIL CONFERENCE WITH ANEXCLUSIVE FOCUS ON TECHNICAL CONSUMER GOODS RETAIL

    APRIL 10-12, 2018HOTEL ADLON-KEMPINSKI BERLIN

    PROGRAM

  • SPEAKERS AND PANELISTS*

    INNOVATE TO ACCELERATE

    Javier AntaPartner & Managing Director, The Boston Consulting Group

    APRIL 10, 19:00 UNTIL APRIL 12, 16:00

    HOTEL ADLON-KEMPINSKI, BERLIN

    #TCG2018

    * Subject to change

    Thomas BaaderExecutive Vice President, BSH Hausgeräte GmbH

    Stuart Blanch EMEA Retail Sales Strategy Director,

    Intel

    Chris Buecker Chairman,

    International TCG Retail Summit

    Cyril Buxtorf Executive Vice

    President EMEA, Groupe SEB

    Hans CarpelsPresident,

    Euronics International

    Declan CurryConference Host

    Turan Erdogan CEO, Vestel

    Enrique Fernandez CEO,

    M.Video

    Emmanuel Fromont Corporate VP,

    President EMEA, Acer

    Thierry Gadou President & CEO,

    SES-imagotag

    Bulent Gurcan CEO,

    TeknoSA

    Markus Hepp Partner & Managing Director, The Boston Consulting Group

    Helmar Hipp Managing Director,

    Cyberport

    Kai Herzberger Director eCommerce & Transformational Retail

    DACH & EMEA, Facebook

    Henk De Jong Chief of International Markets, EVP, Member Executive Board,

    Philips

    Miya Knights Head of Industry Insight,

    Eagle Eye Solutions

    5th International TCG Retail Summit 1

    Rick Londema Senior Vice President

    Consumer Sales, Sony Europe

    5th International TCG Retail Summit

    Oliver AhrensCEO,

    notebooksbilliger.de

    Dan ArlerCEO Major Appliances EMEA,

    Electrolux Appliances AB

    Alpay GuenerCOO Europe, AO World plc

    Frank BussalbVice President Procurement,

    MediaMarktSaturn Retail Group

    Anne-Laure Feldkirchner Group Strategy

    and M&A Director, Fnac Darty

    Enrique Martinez CEO,

    Fnac Darty

    Steve Lewis Managing Director,

    M.Video

  • SPEAKERS AND PANELISTS*

    INNOVATE TO ACCELERATE

    APRIL 10, 19:00 UNTIL APRIL 12, 16:00

    HOTEL ADLON-KEMPINSKI, BERLIN

    #TCG2018

    * Subject to change

    Alessandro Stanzani Executive Vice President of Consumer Imaging Group,

    Canon Europe

    Karl Trautmann Member of the

    Management Board, ElectronicPartner

    Markus Tuschl Global Director Digital Retail,

    GfK Retail and Technology

    Klaus Peter Voigt Chief Procurement Officer,

    MediaMarktSaturnRetail Group

    Martin WildChief Innovation Officer,

    MediaMarktSaturn Retail Group

    Chen ZhangChief Technology Officer,

    JD.com

    HOTEL ADLON-KEMPINSKI,UNTER DEN LINDEN 77,10117 BERLIN, GERMANYPHONE: +49 30 22610WWW.KEMPINSKI.COM

    5th International TCG Retail Summit 2

    Des PowerSVP, Managing Director,

    Fitbit International

    John Olsen Managing Director,

    Euronics International

    Lucas Perraudin General Manager hp.com &

    Retail Sales EMEA, HP International

    Johan RudstromRetail and Shopper Marketing

    Experience Director, Electrolux Appliances AB

    Michael MonneyGlobal Commercial Director,

    Laurastar

    Alejandro MondragonGlobal Lead Retail,

    GfK Retail and Technology

  • PROGRAM OVERVIEW*

    APRIL 11:

    08:00 Registration and Networking Session opens

    09:15• Welcome by Chris Buecker, founder of the International TCG Retail Summit• Conference host’s opening remarks

    09:25How will electrical retail integrate disruptive technology at the point of sale? Speaker: Markus Tuschl, Global Director Digital Retail, GfK Retail and TechnologyPanel Discussion | Questions & Answers with audience

    10:20In conversation with:Enrique Martinez, CEO, Fnac Darty GroupDiscussion with facilitator

    10:45Introduction to the TCG AwardsChris Buecker, Chairman, International TCG Retail Summit

    10:55Project examples and best practices on creating superior value through advanced analytics led transformations in retail Speakers: Javier Anta & Markus Hepp, Partners & Managing Directors, The Boston Consulting GroupPanel Discussion | Questions & Answers with audience

    11:50 Innovation Preview

    12:00 Networking Lunch and Exhibition viewing time

    13:30How JD.com is redefining retail through technologySpeaker: Chen Zhang, Chief Technology Officer, JD.comPanel Discussion | Questions & Answers with audience

    14:30

    What TCG stakeholders should learn from AmazonSpeaker: Miya Knights, Head of Industry Insight, Eagle Eye Solutions, Co-author, Amazon: «Shaping the future of retail»Panel Discussion | Questions & Answers with audience

    15:30 Networking Break and Exhibition viewing time

    16:30 TCG Award Ceremony

    17:00Enhancing Brand-Retailer digital collaboration at the shelfSpeaker: Thierry Gadou, President & CEO, SES-imagotag SA Panel Discussion | Questions & Answers with audience

    APRIL 10, 19:00 UNTIL APRIL 12, 16:00

    HOTEL ADLON-KEMPINSKI, BERLIN

    #TCG2018

    * Subject to change

    APRIL 10:

    19:00 Pre-Summit Welcome Reception (ends on 21:00)

    5th International TCG Retail Summit3

  • PROGRAM OVERVIEW*

    APRIL 12

    09:00 Conference host’s opening remarks

    09:10

    “Voice of the industry” speech 2018 Collaborative data management is the key to partnership success for retailers and manufactures Speaker: Alessandro Stanzani, Executive Vice President of Consumer Imaging Group, Canon Europe Panel Discussion | Questions & Answers with audience

    10:10 Networking and Exhibition viewing time

    11:10 Open Topic Panel

    11:35The Future of CommerceSpeaker: Kai Herzberger, Director DACH & EMEA, eCommerce & Transformational Retail, FacebookPanel Discussion | Questions & Answers with audience

    12:30 Networking Lunch

    14:00Innovate today, or be gone tomorrow! Speaker: Martin Wild, Chief Innovation Officer, MediaMarktSaturn Retail GroupPanel Discussion | Questions & Answers with audience

    15:00Leading Customer-Centric Transformation in Retail Speaker: Bulent Gurcan, CEO, TeknoSA, TurkeyPanel Discussion | Questions & Answers with audience

    16:00• Conference host’s closing remark• End of the 5th International TCG Retail Summit

    APRIL 10, 19:00 UNTIL APRIL 12, 16:00

    HOTEL ADLON-KEMPINSKI, BERLIN

    #TCG2018

    * Subject to change

    APRIL 11:

    18:00 End of conference Day 1

    19:00 Dinner Reception

    20:00 Exclusive Networking Dinner

    5th International TCG Retail Summit 4

  • CONFERENCE HOST

    DAY 1

    Declan Curry, Journalist and Business Broadcaster

    Panel Discussion Questions & Answers with audience

    Discussion with facilitator

    Markus Tuschl, Global Director Digital Retail, GfK Retail and Technology

    Declan Curry has been a business and economics journalist for twenty five years. He has presented and reported for BBC television, radio and online in the UK and internationally. He has also worked for UK commercial radio, for television and radio in the United States and Australia, and been published in newspapers and business magazines in the UK, Ireland and the USA. He chairs conference and seminars around the globe, and is in demand as an awards host and public speaker. He has won several awards for his broadcasting and is an honorary Doctor of Middlesex University, London.

    “Retail Branding” has been preached for almost 20 years now, demanding a strong brand message and a clear, distinguished profile of retailers. However, many TCG retailers around the world have not yet developed a unique value proposition but are exchangeable with many of their competitors. The rise of online competition is just making this deficit more obvious than ever. If a retailer is not really different from the competition, why should a customer not pick the lowest available price? In this presentation, different options for a clear and differentiated positioning, including services, instore experience and category management are presented.

    How will electrical retail integrate disruptive technology at the point of sale?

    Enrique Martinez, CEO, Fnac Darty Group

    In July 2017, Enrique was appointed as new CEO of the Fnac Darty Group, the leading electrical retail group in France. What’s his vision? How does the integration of Darty into the group evolve? How will the future business model maintain profitable growth in the era of continuous disruption? Enrique will share his thoughts with Declan Curry, the conference host.

    In conversation with:

    APRIL 10, 19:00 UNTIL APRIL 12, 16:00

    HOTEL ADLON-KEMPINSKI, BERLIN

    #TCG2018

    Javier Anta & Markus Hepp, Partners & Managing Directors, The Boston Consulting Group

    The world is changing rapidly, driven by digital, data and analytics, leading to high impact opportunities. And it is expected to become even bigger in coming years. However, most players struggle to capture the value; only 15% of companies with big data analytics investments have put solutions into production.During our session we will:1. Highlight examples of successful retailers and use cases in retail where advanced analytics have unlocked huge impact2. Typical pitfalls in advanced analytics transformations and how to best avoid them3. Share our point of view of how to succeed in business led Advanced Analytics transformations, with a focus on how to- Institutionalise Advanced Analytics capabilities- Address the delivery challenge- Address the people challenge- Address the governance challenge

    Project examples and best practices on creating superior value through advanced analytics led transfor-mations in retail

    Panel Discussion Questions & Answers with audience

    5th International TCG Retail Summit5

  • Chen Zhang, Chief Technology Officer, JD.com

    China is today the world’s largest and fastest-growing e-commerce market and it offers a glimpse into the future of global retailing. Thanks to continued investment in innovation, JD.com has become the largest e-commerce company by revenue in China and it is offering same day delivery and quality products to more than 258 million consumers. Heavy-load drones that can carry up to a ton, sophisticated automated warehouses and autonomous delivery are some of the disruptive technologies JD.com is now testing to improve customer service and increase efficiency. Chen Zhang, CTO of JD.com, will share his vision on what an e-commerce experience powe-red by AI, big data, robotics, or drones should look like and he will explain how JD.com is redefining retail through technology.

    How JD.com is redefining retail through technology

    Panel Discussion Questions & Answers with audience

    Enhancing Brand-Retailer digital collaboration at the shelfThierry Gadou, President & CEO, SES-imagotag SA

    Physical stores will remain at the core of future omnichannel retail but they need to leverage digital technologies to increase efficiency and improve shopper experience. Huge sales efficiency gains can be obtained through a better collaboration between brand and retailers. Thierry will outline how leading CE retailers and manufacturers are beginning to use cloud-connected collaborative digital shelf labels to improve the quality of brand content displayed at the shelf and to implement digital and interactive promotion campaigns. This digital collaboration improves the communication impact and reactivity of campaigns while removing costly and cumbersome POP materials in store. It also enhances the quantity and quality of shelf data captured and shared to optimize store execution and sales efficiency. Key clients include Carrefour, Casino, Auchan, Walmart, Media-Saturn, Darty-Fnac, Elkjop, Boulanger and M-Video.

    Panel Discussion Questions & Answers with audience

    APRIL 10, 19:00 UNTIL APRIL 12, 16:00

    HOTEL ADLON-KEMPINSKI, BERLIN

    #TCG2018

    Miya Knights, Head of Industry Insight, Eagle Eye Solutions, Co-author, Amazon: «Shaping the future of retail»

    Panel Discussion Questions & Answers with audience

    What is the impact of Amazon on TCG retail? Miya will thoroughly examine its strategy and outline what can be learned from its succes-ses and failures. Combined with current industry research drawn from areas related to customer engagement, digital ecosystems, supply chain & fulfilment, and the store of the future, she will, in particular, highlight those where Amazon’s ambitions are most likely to impact on the TCG sector into the future that should be factored into digital strategies now.

    What TCG stakeholders should learn from Amazon

    TCG AWARDS CEREMONY

    Official announcement of the winners 2018

    5th International TCG Retail Summit 6

  • DAY 2

    Mobile is the new norm. Mobile is not a new technology, but a consumer behavior. It is changing the way we communicate with each other. It is changing the way people interact, communicate and engage with brands, products and services. Mobile is a new revolution not only in media, but across the value chain. What do companies have to think about when it comes down to digital communication for commerce and retail? What technical developments are influencing the new way of buying? How do companies leverage today’s new digital channels to increase sales online and offline?

    The Future of Commerce

    Alessandro Stanzani, Executive Vice President of Consumer Imaging Group, Canon Europe

    How can we truly understand consumers’ needs and their online and offline behaviour if we are working in silo? In today’s perpetual landscape, collaborative thinking and a unified approach between retailers and manufacturers is paramount in understanding, managing and efficiently utilising consumer data. Consumers have evolved – they are savvier than ever before – and are notoriously becoming harder to find, engage and please. With a shared vision in increasing customer appeal and becoming an indispensable service, data-driven decisions between brands and retailers are critical in driving actionable insights that better inform business planning decisions, a strengt-hened product offering and most importantly, an engaging customer journey that increases brand affiliation.

    Collaborative data management is the key to partnership success for retailers and manufactures“Voice of the industry” speech 2018

    The topic will be proposed and selected by the audience.

    Open Topic Panel

    Panel Discussion Questions & Answers with audience

    APRIL 10, 19:00 UNTIL APRIL 12, 16:00

    HOTEL ADLON-KEMPINSKI, BERLIN

    #TCG2018

    Kai Herzberger, Director DACH & EMEA, eCommerce & Transformational Retail, Facebook

    Panel Discussion Questions & Answers with audience

    5th International TCG Retail Summit7

  • Martin Wild, Chief Innovation Officer, MediaMarktSaturn Retail Group

    Bulent Gurcan, CEO, TeknoSA, Turkey

    Digital technologies transform the very foundation of how we live – and also the way we go shopping. Martin Wild, Chief Innovation Officer of the MediaMarktSaturn Retail Group, will show what retail will look like in the future: robots will guide us, Augmented and Virtual Reality will merge online and offline worlds to an all new shopping experience and artificial intelligence will help us to find what we are really looking for.

    While the growth rate of the Consumer Electronics market slows down both in Europe and to a lesser degree in Turkey, companies that can analyze the change in consumer behavior are keeping ahead of the game. With 46 million internet users and 58 percent internet penetration, Turkey is an important player and it is of primary importance to deliver a seamless customer experience for customers in this “online” market. TeknoSA CEO Bülent will explain how TeknoSA, one of Turkey’s leading technology retailers, differentiates itself from its competitors in this changing climate, determines the course and gains momentum from embracing change.

    Innovate today, or be gone tomorrow!

    Leading Customer-Centric Transformation in Retail

    Panel Discussion Questions & Answers with audience

    APRIL 10, 19:00 UNTIL APRIL 12, 16:00

    HOTEL ADLON-KEMPINSKI, BERLIN

    #TCG2018

    Panel Discussion Questions & Answers with audience

    5th International TCG Retail Summit 8

  • 9

  • BE THERE...... WHEN THE “WHO S WHO

    OF INTERNATIONAL TECHNICAL CONSUMER

    GOODS RETAILING MEETS IN 2019!

    www.tcgsummit.com

    10

  • Technical Consumer Goods (TCG): Consumer electronics, photo, domestic appliances, information technology, telecommunications.