THE LONDON CONVENTION CENTRE …...London Convention Centre RFP – Uniformed On-Site Security Guard Service & Parking Attendant 3 A Mandatory Site Visit is required prior to submitting

THE LONDON CONVENTION CENTRE CORPORATION

RFP

UNIFORMED SECURITY GUARD & PARKING ATTENDANT SERVICE ANYONE DOWNLOADING THIS DOCUMENT AND WISHING TO SUBMIT A BID MUST ENSURE THAT THEY HAVE REGISTERED WITH PURCHASING AND SUPPLY. BY REGISTERING, YOU WILL BE ADDED TO THE BIDDERS MAILING LIST AND WILL RECEIVE ANY ADDENDA THAT MAY BE ISSUED WITH RESPECT TO THIS DOCUMENT. FAILURE TO REGISTER MAY RESULT IN YOUR BID BEING DISQUALIFIED. TO REGISTER, PLEASE COMPLETE THE REGISTRATION FORM. BIDS MUST BE RECEIVED BY PURCHASING CCORDINATOR IN A SEALED ENVELOPE CLEARLY MARKED WITH THE NAME AND ADDRESS OF THE RESPONDER, TITLE OF FILE. COMPLETED BIDS CAN BE MAILED OR HAND DELIVERED TO LONDON CONVENTION CENTRE, 300 YORK STREET, LONDON, ONTARIO N6B 1P8 ATTN: JOANNE SERRA. FAILURE TO SUBMIT THE BID AS REQUESTED MAY RESULT IN IT BEING DISQUALIFIED

London Convention Centre RFP – Uniformed On-Site Security Guard Service & Parking Attendant

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October 20, 2014 CONTACT INFORMATION

London Convention Centre 300 York Street London, ON N6B 1P8 Key Contact: Joanne Serra

Purchasing Coordinator P (519) 661-6166 F (519) 661-6102

[email protected]

PURPOSE

The purpose of this RFP is to obtain bids for Uniformed Security Guard Service and Parking Attendant. These specifications are designed to establish a level of security in the building along with providing customer service in the underground parking booth for the London Convention Centre (LCC). The rules and regulations laid out are to be strictly adhered to by the Security Company. The Security Company is to patrol and protect the property.

FACILITY DESCRIPTION

The London Convention Centre (LCC) is a multi-purpose convention facility built by the LCC of London and incorporated in 1993. The facility is managed by the London Convention Centre Corporation which is governed by a Board of Directors appointed by Municipal Council. The purpose of the LCC is to attract conventions, and multi-day meetings and events to London generating economic benefit for the community. The LCC is located at 300 York Street, in the LCC’s centre. The facility offers a total of 63,000 sq. ft. of multi-purpose space with the 33,000 sq. ft. Grand Ballroom located on the second floor. The LCC features rich maple finishes combined with brushed steel trim, imported marble tiles and granite wall treatment. The Grand Ballroom, on the second floor, can be divided into 8 separate sections and is fully carpeted. This space is used for tradeshows, gala dinners and receptions, convention plenary space and breakout rooms. From the second floor, the LCC is connected by an enclosed walkway to the Hilton London. The first floor features 5 salons, 5 boardrooms and a 300 seat tiered theatre. The LCC can accommodate up to 2100 people for a dinner or 700 for a convention with a tradeshow.

The London Convention Centre is committed to protecting the environment and is continuously looking at ways to improve waste management, reduce energy consumption and recycle materials. All purchasing decisions incorporate consideration of the environmental and sustainability attributes and practices of the Proponents (policies, practices, products).

Additional general information about the LCC can be found at: www.londoncc.com.

mailto:[email protected]


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A Mandatory Site Visit is required prior to submitting proposal. A site visit has been set for Monday, November 10, 2014 @ 11:00am with the Director, Corporate Services and Facility Services Supervisor. Everyone is to meet in the York Street Entrance Reception area. The site visit will take place at The London Convention Centre, 300 York Street, London, Ontario. FAILURE TO ATTEND THE SITE VISIT WILL RESULT IN YOUR TENDER BEING REJECTED. Please report to the Receptionist upon your arrival and register your name and company information on the “Sign In” Sheet.

Each bidder must visit the site of the work before submitting their tender and must satisfy themselves by personal examination as to the local conditions to be met with during the conduct of the work. Bidders shall make their own estimate of the facility and difficulties to be encountered. No claim shall be allowed at any time after submission of the tender that there was any misunderstanding of the terms and conditions of the contract relating to site conditions. Failure to make the necessary examinations or investigations shall not be accepted as an excuse for any default on the part of the bidder to fulfil in every detail all the requirements of the said contract or be accepted as a basis for any claims whatsoever for extra compensation or an extension of time. The bidder shall also make all investigations necessary to obtain all required information regarding access to the site.

SCOPE OF WORK Scope

The specifications outline the duties, the areas of responsibility, and procedures to be followed by the Security Company which are designed to establish a level of security for LCC. The rules and regulations laid out are to be strictly adhered to by the Security Company. The Security Company is to patrol and protect the property.

The Security Company and all of its' employees must be licensed by the Province of Ontario under the Private Investigators and Security Guard Act (or any new legislation replacing the Private Investigators and Security Guard Act). The employees used in the performance of this work are to be Uniformed Security Personnel. The Company shall: a) Secure the property, equipment and building as specified to ensure the LCC’s interests are

protected against tampering, vandalism, malicious damage and/or theft. b) Inform the LCC as to the conduct of the services provided by means of written reports, and direct

verbal notification as warranted. c) Perform duties listed in Post Orders provided by the LCC. d) Provide Parking Attendant to work in parking booth located in underground parking garage.

*Parking may or may not be awarded at time of contract.


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POST ORDERS

The LCC will provide the successful contractor with LCC Post Orders outlining the hours of work and scope of work. When security guards have read the LCC Post Orders and fully understand them, they are to sign and date on the sheet provided that they understand and will uphold all the procedures. No security guard is to take on the responsibilities of this post without fully understanding the orders and indicating, by signing the said sheet, that they do so.

SECTION I - ONSITE UNIFORMED GUARDS The contractor is to supply adequate personnel to have one uniformed Guard on site during the times requested. Typical hours of coverage as follows but this may be changed at the LCC request:

October 1st – May 31st o Weekdays – 21:00 hrs to 04:30 hrs.

June 1st – September 30th o Weekdays - 04:30 hrs to 12:00 hrs

Weekends and Statutory Holidays - 24 hrs per day and upon request.

Total annual regular hours billed is approximately 6440 hours The Security Guard will monitor the security of the LCC. Continuous rounds will be made of the building, and equipment, as set out in the LCC Post Orders. The LCC reserves the right to change the LCC Post Orders and the hours of work as necessary throughout the term of the contract, without penalty.

Scheduled patrols

Intrusion alarm responses

Suspicious activity responses

Fire alarm responses

Fire trouble alarm responses SECTION II - PARKING ATTENDANT SERVICES

The contractor is required to supply adequate personnel to have one uniformed Parking Attendant on

site stationed in the LCC underground parking garage booth. The specific procedures for the above duties & responsibilities are included in the LCC Post Orders that

will be submitted to the successful contractor.

Total annual regular hours billed is approximately 2100 hours. *Parking may or may not be awarded at time of contract.


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SECTION III ADDITIONAL MISCELLANEOUS SERVICES

There are times when the LCC requires temporary Security Guards to be on site. This service will be provided by the contractor based on the agreed base pay rates for additional Security Guard coverage. Temporary LCC Post Orders that outline Guard duties & responsibilities will be developed and issued to the contractor for these security requirements. SCHEDULE

Sealed tenders for Uniformed On-Site Security Guard Service and Parking Attendant, will be received by Purchasing, in a sealed envelope with tender documents up to 12:00 noon, Local Time, Monday, November 24, 2014.

Following is an approximate timeline for the project: . RFP Posting Date “Monday, October 20, 2014” RFP Proposal Closing Date “Monday, November 24, 2014 12:00 noon” Proposals Opened/Evaluated “Monday, November 24, 2014 12:05 pm” Contract Awarded “no later than Friday, November 28, 204” Contract Start Date January 1, 2015 SUBMITTALS Two copies of the proposal should be submitted no later than 12:00 noon on “Monday, November 24, 2014” to: London Convention Centre 300 York Street London, ON, N6A 1P8 Attention: Joanne Serra, Purchasing Coordinator

An RFP response cannot be withdrawn once it has been formally submitted and opened. Quotes are to be valid for 120 days. The cost associated with responding to the Request for Proposal is solely that of the proponent. The LCC does not accept responsibility for any costs incurred by the proponent during this process. All submitted proposals will become the property of the LCC. LCC reserves the right to: 1) Reject any and all proposals. 2) Render a proposal unfit if the proponent fails to follow the RFP format. 3) Waive minor deviations from the specifications stated in the RFP when the acceptance or rejection is

in the best interest of LCC. 4) Require the proponent to submit additional appropriate information. 5) Inspect the proponent’s installations and contracts they currently serve.


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6) Negotiate with the company that is the successful proponent.

REQUIREMENTS AT TIME OF CLOSING Bidders are required to submit the following data with their tender. FAILURE TO DO SO SHALL RESULT IN THE TENDER BEING REJECTED.

Company Profile Form

Proposal Form

Certificate of Insurance Form

Non-Collusion Affidavit Form

Letter of Agreement to Bond/Letter of Guarantee Clearance Certificate from the Workplace Safety and Insurance Board Training/Licensing/CSA Approvals and Certifications*

*All Security Guards must have successfully completed a course of study which meets or

exceeds the National Standard of Canada for Security Guards Uniformed (CAN/CGSB-133.1-87) or have completed Private Security Training approved by the Solicitor General’s Office, whichever is the case. In addition, all Security Guards must be annually certified in the Crisis Prevention Institute’s Non-Violent Crisis Intervention training program. All Security Guards must have Standard First Aid, CPR Level A + AED. Proof of successful completion of all courses must be submitted with the Tender.

COMPANY PROFILE

The Company Profile must be completed in ink, in full, signed and returned in a sealed envelope clearly marked with the name and address of the Responder.

PROPOSAL FORM

The Proposal Form must be completed in ink, in full, signed and returned in a sealed envelope clearly marked with the name and address of the Responder. Completed tenders can be mailed, e-mailed, faxed or hand delivered to Joanne Serra, Purchasing Coordinator, 300 York Street, London, Ontario N6B 1P8.

LETTER OF AGREEMENT TO BOND/LETTER OF GUARANTEE

An original Letter of Guarantee from a recognized Financial Institution or Letter of Agreement

from a bonding agency licensed to operate in the Province of Ontario must be included with the bid confirming that if the bidder is successful, the necessary guarantee will be issued.

Letters of Agreement submitted must bear an original signature of the issuer and the bidder.

PHOTOCOPIES OR FAXED COPIES OF LETTERS OF AGREEMENT/LETTERS OF GUARANTEE WILL RESULT IN THE BID BEING REJECTED.

TRAINING, LICENSING, CSA APPROVALS AND CERTIFICATIONS

Bidders shall submit proof of license or proof of CSA approvals. All Security Guards must have successfully completed a course of study which meets or

exceeds the National Standard of Canada for Security Guards Uniformed (CAN/CGSB-133.1-87) or have completed Private Security Training approved by the Solicitor General’s Office, whichever is the case. In addition, all Security Guards must be annually certified in


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the Crisis Prevention Institute’s Non-Violent Crisis Intervention training program. Proof of successful completion of all courses must be submitted with the Tender.

REQUIREMENTS AT TIME OF EXECUTION

The successful bidder shall be required to submit to the LCC:

1. Insurance Documents 2. Clearance Certificate from Workplace Safety & Insurance Board

3. Safety Policies & Procedures & Related Documentation

If the bidder for any reason, defaults or fails in any matter or thing referred to under "Requirements at Time of Execution", the LCC reserves the right to accept any other bid, advertise for new tenders or carry out the work in any way as the LCC may, at its sole discretion, deem best.

INSURANCE AND INDEMNIFICATION: The successful bidder shall at its own expense obtain and maintain until the termination of the contract, and provide the LCC with evidence of:

Comprehensive general liability insurance on an occurrence basis for an amount not less than two million

($2,000,000) dollars and shall include the LCC as an additional insured with respect to the Tenderer’s operations, acts and omissions relating to its obligations under this Agreement, such policy to include non-owned automobile liability, personal injury, broad form property damage, contractual liability, owners’ and contractors’ protective, products and completed operations, contingent employers liability, cross liability and severability of interest clauses;

The successful bidder shall furnish the LCC with a comprehensive (3D) Dishonesty Disappearance and Destruction Blanket Position Policy in the amount of $50,000 per employee. The LCC shall be shown on the policy as a named Obligee, with respect to incidents arising from work performed under the contract.

The policies shown above will not be cancelled or permitted to lapse unless the insurer notifies the LCC

in writing at least thirty (30) days prior to the effective date of cancellation or expiry. The LCC reserves the right to request such higher limits of insurance or other types of policies appropriate to the work as the LCC may reasonable require.

The successful bidder shall not commence work until such time as the required evidence of insurance has been filed with and approved by the Finance Department of the LCC. The successful bidder shall further provide that evidence of the continuance of said insurance is filed at each policy renewal date of the duration of the contract.

The successful bidder shall comply with all statutes, laws and regulations and shall indemnify and hold the LCC harmless from and against any liability, loss, claims, demands, costs and expenses, including reasonable legal fees occasioned wholly or in part by any acts or omissions either in negligence or nuisance whether willful or otherwise by the bidder, its agents, officers, employees or other persons for whom the bidder is legally responsible. Certificates of Insurance:

All suppliers will be required to provide evidence of insurance. In most cases, the ‘Standard’ form is all that is required.


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WORKPLACE SAFETY & INSURANCE BOARD a) The successful bidder shall furnish a WSIB Clearance Certificate indicating their WSIB firm

number, account number and that their account is in good standing. This form must be furnished prior to commencement of work. The successful bidder further agrees to maintain their WSIB account in good standing throughout the contract period.

b) The LCC will require the successful bidder to produce a Clearance Certificate from WSIB from

time to time during the contract on request and/or prior to final payment. c) If the successful bidder is a self – employed individual, partner or executive officer who does

not pay WSIB premium and is recognized by WSIB as an ‘independent operator’ a letter from WSIB acknowledging independent contractor status and confirming that WSIB cover is not required must be provided to the LCC prior to commencement of work.

SAFETY POLICIES AND PROCEDURES AND RELATED DOCUMENTATION Required information to be submitted at Time of Execution: The successful bidder shall submit

one copy of each of the following items: a) Their written health and safety policy and program where required under Section 25 (2) (j) of

the Occupational Health and Safety Act. Where not required under 25(4), bidders are asked to provide procedures or a written description of safety practices applicable to the work to be performed under the contract.

b) They may be required to provide additional documentation/ policies / procedures as applicable

and as outlined in the contract requirements. These additional requirements, if any, will be found in the contract document.

CONTRACT PERIOD The term of the contract(s) will be for a period of one (1) years commencing on award of the contract by the LCC with an option to renew for a further additional four (4) one (1) year periods. In determining whether to renew the contract, the LCC will consider the following, but not limited to, criterion (not listed in any particular order):

1) Service 2) Cost

PRICES

Prices are to remain firm for the contract period. If the option to renew the contract for additional years is exercised, then the parties may negotiate any price adjustments.

QUALIFICATIONS The successful contractor shall have at least (5) years experience in Security Enforcement and shall provide proof of such experience when responding to this tender.


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REVISION TO SPECIFICATIONS

The specifications may be altered by minor deletions or additions at any time conditions warrant, without amendment to the Agreement. However, the Scope of Work shall not be significantly altered without a written amendment to the Agreement(s). INVOICING AND PAYMENT

a) Invoices are to be faxed to the LCC no later than the 3rd of the following month.

Payment shall be made to the head office of the contractor within thirty (30) days following receipt of the statement.

b) Payment will not be made for any other contractual arrangement between the

contractor and their employees. c) Where early payment discounts are offered, the invoice must indicate the discount

after taxes.

EXTRA BILLING

The contractor agrees to provide services as described in the specifications and inherently associated with this type of service whether specifically stated or not. There will be no extra payment for extras to this contract unless agreed to in writing in advance from the LCC.

EQUIPMENT AND SUPPLIES

The successful contractor will be supplied radios, cell phone and computer. Any cost for repairs to radios, cell phone and computer due to Security Guard neglect or misuse will be the sole responsibility of the Contractor to replace. There is a key lock up from which guards remove keys and replace when signed back in. Keys are not to be removed from the site.

DRESS & DEPORTMENT

The successful contractor shall provide the Security Guards with appropriate uniformed clothing, and safety footwear for the various work areas the Security Guards will be required to work in. The lack of appropriate clothing or footwear will not be acceptable as a reason for rounds not being done properly. The Security Guards, will at all times, carry themselves in a professional and in a well groomed manner while on duty. Security Staff will wear their company uniform as approved by the LCC representative, including an identification tag at all times while on duty. A more detailed explanation of Security Guard uniform requirements and personal presentation will be outlined in the LCC Post Orders entitled “Uniform & Presentation”.

PERSONNEL

a) The contractor’s security staff is to be bonded and a copy of their bonding submitted to the

LCC. Any new staff is to be bonded prior to their working at the LCC covered by this contract.


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The LCC reserves the right to screen the contractor's employees and select who should be "on site". The successful contractor shall provide a list of employees and supervisors names and telephone numbers to the LCC.

b) Security Staff including Supervisors shall be and will remain the employees of the contractor

who shall be solely responsible for the arrangement of relief’s, substitutions, pay, supervision, discipline, Employment Insurance, Canada Pension, Workplace Safety and Insurance, leave, uniforms, eye wear, footwear and all other matters arising out of the relationship between employer and employee.

c) As the successful contractor's personnel remain the employees of the contractor, payment of

employee fringe benefits including statutory holiday pay, overtime pay, severance pay, etc., shall be the responsibility of the contractor. Any break periods provided by the contractor to their employees are to be taken on the job site. Security Guards are not permitted to leave the site while on break periods.

d) The successful contractor shall provide a Trained Supervisor for the LCC requirements, with the

qualifications and capabilities to perform the duties and responsibilities as outlined. Where Trained Supervisor is used in the tender document it refers to personnel trained under CAN/CGSB 133.2/92 Uniformed Security Guard - Supervisors and proof of successful completion of such must be submitted before the supervisor commences duties with the LCC.

e) The LCC reserves the right, to have removed, any employee of the successful contractor who, in the LCC representative's opinion, is not fulfilling the responsibilities of the position satisfactorily.

EMERGENCY CONTACT LIST

A list of names and numbers to contact in cases of emergency will be provided by the LCC to the successful contractor.

STATUTORY AND OTHER HOLIDAYS

Where mention is made of statutory and other holidays, they shall be known as New Year's Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas Day, Boxing Day.

The Site Supervisor shall not be scheduled to work statutory holidays. If the Site Supervisor must work

due to staffing issues, they shall be paid at the security rate. BILL 7 INFORMATION

The LCC is not responsible, under Bill 7, to provide the qualifications of current personnel providing security guard service. It is the responsibility of the successful contractor to verify the qualifications of personnel they employ. LICENCE TO OPERATE AND TRAINING

a) Contractors bidding on this tender must be licensed under the Private Investigation and

Security Act of Ontario and proof of same must be submitted with the tender submission.


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b) All Security Guards must have completed a course of study equivalent to the Canadian Standards Act (CAN/CGSB 133.1-87) and proof of successful completion of such must be submitted before any employee commences duty.

c) Should the contractor provide in-house training courses equivalent to that recommended by the

Canadian Standards Act, such courses must be approved by the Canadian General Standards Board and proof of same must be submitted with the tender submission

OCCUPATIONAL HEALTH & SAFETY & FIRST AID

a) The Contractor must be in compliance with all aspects of the Occupational Health & Safety Act. b) All Security Guards must have completed a recognized course in First Aid and hold a current

valid certificate.

LCC POST ORDERS

LCC issued Post Orders will be provided to the successful contractor. The LCC Post Orders outline the duties, areas of responsibility and procedures to be followed by the contractor’s personnel and will include a list of pertinent information regarding when certain employees are allowed on site and in secure areas. The LCC Post Orders are subject to change due to various circumstances (ie: staff changes, hours of operation, etc.).

ASSIGNMENT

Following the award of the contract the successful bidder shall not, without written consent of the Director, Corporate Services make any assignment or any subcontract for the execution of any service or product hereby quoted on.

EXCLUSION OF BIDDERS IN LITIGATION

a) The LCC may, in its absolute discretion, reject a Tender submitted by the bidder if the bidder, or

any officer or director of the bidder is or has been engaged, either directly or indirectly through another corporation, in a legal action against the LCC, its elected or appointed officers and employees in relation to:

i. Any other contract or services; or ii. Any matter arising from the LCC exercise of its powers, duties, or functions.

b) In determining whether or not to reject a tender under this clause, the LCC will consider

whether the litigation is likely to affect the bidder’s ability to work with the LCC or whether the LCC’s experience with the bidder indicates that the LCC is likely to incur increased staff and legal costs in the administration of the contract if it is awarded to the bidder.

EXCLUSION OF BIDDERS DUE TO POOR PERFORMANCE

The Director, Corporate Services shall document evidence and advise the General Manager, in writing where the performance of a supplier has been unsatisfactory in terms of failure to meet contract specifications, terms and conditions or for Health and Safety violations.


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ENCLOSER

Company Profile Form Proposal Form Certificate of Insurance Form Non-Collusion Affidavit Form Please complete the enclosed forms and return with proposal.


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Company Profile Form 1. CORPORATE INFORMATION

Legal Name of Corporation:

Business Address: …..……………………………………………………

City …………………………… Province …………… Postal Code ……………

Business Phone: Business Fax:

Email address: Web site:

Number of years in business:

Owner/President of organization (Canadian Branch):

Name: …..……………………………………………………

Position: …..……………………………………………………

Phone: …..……………………………………………………

Signing Officer(s):

Name: …..……………………………………………………

Position: …..……………………………………………………

Phone: …..……………………………………………………

Authorized Contact Person

Name: …..……………………………………………………

Position: …..……………………………………………………

Phone: …..……………………………………………………

2. REFERENCES

1. Name of Company Phone:

Contact Name: Fax:

Address:


Contact Name: Fax:

Address:


Contact Name: Fax:

Address:


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3. PROPOSAL FORM

The undersigned has the authority to negotiate all matters with LCC in respect to this proposal. The following Addenda items have been received and are included as part of this proposal: Addendum numbers: ________________ Section I

1. Annual Total Fee for On-Site Security Guard Service from January 1, 2015 – December 31, 2015

$_____________________ Section II

1. Annual Total Fee for On-Site Parking Attendant from January 1, 2014 – December 31, 2015 $______________________

Section III

1. Annual Total Fee for Additional Miscellaneous Services from January 1, 2014 – December 31, 2015

$______________________

Proposal Submitted By: Address: City/Province: Postal Code/Zip Code ________ Signature: Title _____________________ Name (Please Print or Type): ________________________________________________ Telephone ( ) _______________________ Fax ( )_________________ GST Registration # _________________________


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PST Registration # __________________________ Date of Tender:____________________________________ NOTE: Please return pages 13, 14, 15, 16 & 19 on or before 12:00 Noon, Local Time, Monday, November 24, 2014


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Standard Certificate of Insurance Form

This is to certify that the Insured, named below is insured as described below. *** THIS FORM MUST BE COMPLETED & SIGNED BY YOUR INSURER OR INSURANCE BROKER ***

NOTE: 1. PROOF OF LIABILITY INSURANCE WILL BE ACCEPTED ON THIS FORM ONLY (WITH NO AMENDMENTS).

2. INSURANCE COMPANY MUST BE LICENSED TO OPERATE IN CANADA.

NAMED INSURED AREA CODE & TELEPHONE NUMBER

FAX NO.

INSURED’S ADDRESS (STREET NAME, CITY, PROVINCE, POSTAL CODE

TYPE OF

INSURANCE INSURER'S NAME

POLICY

NUMBER

EFFECTIVE DATE

YR / MTH/DAY

EXPIRY DATE

YR/MTH/DAY

LIMITS OF LIABILITY

Bodily Injury & Property

Damage -Inclusive

Commercial General Liability

$

Umbrella

Excess

$

Other (Explain)

$

Commercial General Liability: Occurrence Basis, Including Personal Injury, Property Damage, Broad Form Property Damage, Contractual Liability, Non-Owned Automobile Liability, Owner's and Contractor's Protective Coverage, Products -Completed Operations, Contingent Employers Liability, Cross Liability Clause and Severability of Interest Clause.

Tenant's Legal Liability NO or YES. . . (Limit) $__________________

Liquor Liability NO or YES

This is to certify that the Policies of Insurance as described above have been issued by the undersigned to the Insured named above and

are in force at this time.

If cancelled or changed in any manner, that would affect the London Convention Centre or other scheduled additional Insured for any reason, so as to affect the certificate, thirty (30) days prior written notice by registered mail or facsimile transmission will be given by

the insurer(s) to: London Convention Centre

Attention: Joanne Serra

300 York Street, London, ON N6B 1P8

Fax (519) 661-6162 E-mail: [email protected]

This certificate is executed and issued to the aforesaid London Convention Centre, the day and date herein written below.

Name of insurance company or broker (completing form)

Telephone number with area code

Address

Fax number with area code

Name of authorized representative or official (Please print) Signature of authorized representative

Date (year, month, day)


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POST ORDERS

Emergency Contact Numbers:

Lori Da Silva, General Manager (519) 902-6286

Scott Switzer, Director, Corporate Services (519) 933-6384

David McKenna, Facility Services Supervisor (519) 933-6154 Security:

Division’s responsibilities will vary as determined by the building operating status and the event activities scheduled. These responsibilities are in addition to the standard security recitals

Building closed routines: Two checklists are annexed which detail the routine to be followed over a 24 hour period. The

checklists afford some degree of flexibility with exception of those items noted Building open routines: When the building is in this operating status, the senior event supervisor on duty is the ultimate

authority in all matters relating to the events and the respective convenors Security/FMS will respond to all requests made with regard to all lighting, air handling equipment,

elevators, escalators and door locks

Should a guest become difficult/unruly, etc. the guard will contact the E.S. supervisor to advise of the circumstances before taking corrective action and obtain concurrence from the supervisor. The exception will occur when damage to the premises or equipment has taken place or a third part has been injured or threatened. The guard may act independently but must advise the E.S. supervisor at the earliest practical opportunity.

Non-Security Related Responsibilities Elevators: There are three types of elevators located on the premises. The guards are expected to develop

a working knowledge of each type which includes weight limitations and emergency procedures

Loading Dock Procedures:

in the absence of FMS staff, the guards are responsible for the operation of the loading dock which includes dock levelers, overhead door operations, traffic control, storage areas, document preparation guards will also assist with exhibitor move-ins and move-outs

Fire Extinguishers: A physical audit of all equipment will be completed monthly. The audit consists of condition,

pressure levels, and legislated inspection expiry dates


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First Aid Stations: All supplies at each station will be audited monthly for condition and minimum levels. Each station

will be re-supplied from the general inventory which also has minimum maintenance levels. Utility Readings: five utility readings at various locations are recorded daily these readings are transferred monthly to an excel spread sheet

Environmental Control & Lighting Systems: The guards will receive training on the control systems to the extent that they have the ability to

operate at a level two equivalent. The LCC will provide training for two guards initially. The costs will be borne by the LCC at commensurate pay rates to a maximum of 12 hours for each guard all subsequent training will be provided at the cost of the contractor

The LCC will provide applicable operations manuals

Parking:

Collect cash. Processing credit card and debit card transactions. Balancing cash at the end of each shift. Ensure floats are correct. Count and sort parking tickets according to their groupings. Answer questions from guests. Direct guest to different areas such as the elevators and/or tenant spaces, via the

garage. Direct vehicles to parking spots. Close lot when full. Set up and tear down barricades when needed in Bus Lot. Set up pricing signs. Secure Bus Lot booth and any equipment at the end of shifts. Direct traffic at the top of the ramp. Other duties as assigned.


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NON-COLLUSION AFFIDAVIT FORM

The undersigned is an authorized signing officer of the bidder, and declare that no person, firm or corporation other than the one represented by the signature has any interest in this response to the request for proposal. All information provided in this proposal is true, complete and accurate in all respects to the best knowledge and belief of the undersigned and the company represented. This proposal is made without connection, knowledge, and comparison of figures or arrangement with any other company, firm or persons making a proposal and is in all respects fair and without collusion for fraud. No employee of LCC is or will become interested, directly or indirectly as a contracting party in any part of the work identified in this proposal. Signature: Title _____________________________ Name (Please Print or Type): _________________________________________________________