79
APPROVED: Karen Toussaint, Major Professor Einar T. Ingvarrson, Committee Member Manish Vaidya, Committee Member Richard Smith, Chair of the Department of Behavior Analysis Tom Evenson, Dean of the College of Public Affairs and Community Service Mark Wardell, Dean of the Toulouse Graduate School THE MEASUREMENT AND ENHANCEMENT OF RAPPORT BETWEEN BEHAVIORAL THERAPISTS AND CHILDREN WITH AUTISM Carly Ilyse Lapin, B.S. Thesis Prepared for the Degree of MASTER OF SCIENCE UNIVERSITY OF NORTH TEXAS December 2014

The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

  • Upload
    others

  • View
    4

  • Download
    0

Embed Size (px)

Citation preview

Page 1: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

APPROVED:

Karen Toussaint, Major Professor Einar T. Ingvarrson, Committee Member Manish Vaidya, Committee Member Richard Smith, Chair of the Department of

Behavior Analysis Tom Evenson, Dean of the College of Public

Affairs and Community Service Mark Wardell, Dean of the Toulouse Graduate

School

THE MEASUREMENT AND ENHANCEMENT OF RAPPORT BETWEEN

BEHAVIORAL THERAPISTS AND CHILDREN WITH AUTISM

Carly Ilyse Lapin, B.S.

Thesis Prepared for the Degree of

MASTER OF SCIENCE

UNIVERSITY OF NORTH TEXAS

December 2014

Page 2: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Lapin, Carly Ilyse. The Measurement and Enhancement of Rapport Between Behavioral

Therapists and Children with Autism. Master of Science (Behavior Analysis), December 2014,

72 pp., 7 tables, 22 figures, references, 32 titles.

Rapport has been acknowledged as an important variable in therapeutic contexts. The

current evaluation defined and assessed rapport quality between children with autism and

behavioral therapists based on behavioral correlates. In addition, the author evaluated the effects

of an operant discrimination training procedure to enhance rapport levels for therapists with low

levels of rapport. More specifically, the current study evaluated: (a) if the discrimination training

procedure would establish therapists’ social interactions as a discriminative stimulus and (b) if

social interaction would function as a conditioned reinforcer for novel responses. Results suggest

that the discrimination training procedure was successful in conditioning social interaction as a

reinforcer for all child participants, and as a result, rapport increased.

Page 3: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Copyright 2014

by

Carly Ilyse Lapin

ii

Page 4: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

ACKNOWLEDGMENTS

I would like to thank Dr. Karen Toussaint for her guidance and mentorship throughout

graduate school. She has provided me with so many learning opportunities that have facilitated

my growth and competency as a behavior analyst. During this thesis, she has given me guidance

but also freedom to explore my own ideas, and for that I shall always be thankful. Dr. Toussaint

has become a role model to me, and I hope to continue making her proud in the upcoming steps

of my career as a practitioner.

I would also like to thank Dr. Einar Ingvarsson who has become another important

mentor during this thesis. He has been instrumental in the formation of this thesis topic. I would

also like to thank John Carter and Kyle Wiggly who spent a great deal of time coding videos and

collecting IOA. I would like to thank Manish Vaidya for taking time out of his busy schedule to

sit on my committee. Finally, I would like to thank my family for their support, encouragement,

and most importantly, patience. Given the time consuming nature of a thesis, they have been

patient with my time allocation and provided with me unconditional love and courage throughout

my graduate school experiences.

iii

Page 5: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

TABLE OF CONTENTS

Page

ACKNOWLEDGMENTS ............................................................................................................. iii

LIST OF TABLES .......................................................................................................................... v

LIST OF FIGURES ....................................................................................................................... vi

CHAPTER 1 INTRODUCTION .................................................................................................... 1

CHAPTER 2 GENERAL METHOD............................................................................................ 11

CHAPTER 3 INITIAL ASSESSMENTS ..................................................................................... 15

CHAPTER 4 METHOD ............................................................................................................... 18

CHAPTER 5 PROCEDURE......................................................................................................... 28

CHAPTER 6 RESULTS ............................................................................................................... 32

CHAPTER 7 GENERAL DISCUSSION ..................................................................................... 38

APPENDIX A TREATMENT INTEGRITY CHECKLIST FOR RESPONSE ASSESSMENT 56

APPENDIX B TREATMENT INTEGRITY CHECKLIST FOR BASELINE & POST-TRAINING SESSIONS ................................................................................................................ 58

APPENDIX C TREATMENT INTEGRITY CHECKLIST FOR DISCRIMINATION TRAINING ................................................................................................................................... 60

APPENDIX D SOCIAL VALIDITY QUESTIONNAIRE .......................................................... 63

APPENDIX E SOCIAL VALIDITY RESULTS ......................................................................... 65

REFERENCES ............................................................................................................................. 69

iv

Page 6: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

LIST OF TABLES

Page

1. Formation of Dyads for Cole .............................................................................................43

2. Formation of Dyads for Zane .............................................................................................43

3. Formation of Dyads for Tommy ........................................................................................44

4. Results of Response Assessment .......................................................................................44

5. Interobserver Agreement Results for Cole ........................................................................45

6. Interobserver Agreement Results for Zane ........................................................................46

7. Interobserver Agreement Results for Tommy ...................................................................47

v

Page 7: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

LIST OF FIGURES

Page

1. Baseline and post-training discrim. training ......................................................................48

2. Discrimination training for Cole ........................................................................................49

3. Discrimination training for Zane .......................................................................................49

4. Discrimination training for Tommy ...................................................................................49

5. Child emitted rapport behaviors .........................................................................................50

6. Mutual rapport behaviors ...................................................................................................51

7. Therapist emitted rapport behaviors ..................................................................................52

8. Cole’s approaches ..............................................................................................................53

9. Cole’s eye contact ..............................................................................................................53

10. Cole’s body orientation ......................................................................................................53

11. Cole’s physical contact ......................................................................................................53

12. Cole’s smiles ......................................................................................................................53

13. Zane’s approaches ..............................................................................................................54

14. Zane’s eye contact..............................................................................................................54

15. Zane’s body orientation .....................................................................................................54

16. Zane’s physical contact ......................................................................................................54

17. Zane’s smiles .....................................................................................................................54

18. Tommy’s approaches .........................................................................................................55

19. Tommy’s eye contact .........................................................................................................55

20. Tommy’s body orientation .................................................................................................55

21. Tommy’s physical contact .................................................................................................55

22. Tommy’s smiles .................................................................................................................55

vi

Page 8: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

CHAPTER 1

INTRODUCTION

Rapport (i.e., relationship quality) between therapists and children with autism is often

acknowledged as an important variable in the therapeutic context (Egan, 1975; Taylor & Fisher,

2010). McLaughlin and Carr (2005) conceptualized rapport as a setting event and demonstrated

that the likelihood of escape-motivated problem behavior was reduced when instructions were

delivered by staff members that self-identified as having pleasant social interactions with a client

or “good rapport.” The results suggest the importance of rapport quality as a contextual variable

that may influence the relationship between instructions and compliance.

In addition to facilitating learning opportunities, rapport per se is often a meaningful goal

for individuals with autism. Given that children with autism have characteristic deficits in social

interactions, reciprocal engagement in positive social interactions is often selected for

improvement (Strain & Shores, 1977). However, most behavioral interventions have focused on

improving the interaction between children and their peers; the social relationship between the

therapist and the learner has received substantially less attention in the literature (McConnell,

2002; White, Keonig, Scahill, 2007).

Given the importance of rapport, therapists are encouraged to “establish or build rapport”

before even beginning a treatment program for a child with autism (Taylor & Fisher, 2010).

However, this recommendation may be difficult to implement as rapport is generally not defined

in precise, measurable properties that would allow an individual to determine if rapport is

established. Rather, conceptual definitions are often provided to describe rapport with terms

such as “likeability” (Aronson, 1984), “empathy” (Roberts & Bouchard, 1989), or “mutual

understanding” (O’Toole, 2012) with convergence around the notion of a pleasant social

1

Page 9: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

relationship. As a result, research aimed at identifying rapport between individuals with autism

and their caregivers has primarily focused on the use of specific rating scales that are subjective

in nature (Dunlap, Eno-Hieneman, Clarke, & Childs, 1995; Dunlap & Koegel, 1980; Koegel,

Dyer, & Bell, 1987). An operational definition of rapport would provide greater precision and

specificity.

Previous researchers have proposed an extended conceptualization of rapport that

includes identification of specific nonverbal correlates that comprise rapport. Tickle-Degnen and

Rosenthal (1990) proposed that rapport is a complex interaction which involves three

interrelating components: (1) mutual attentiveness, (2) positivity, and (3) coordination, and that

each of these components may be comprised of discrete behaviors. The first component of

rapport is mutual attentiveness, described as focusing and attending to the behavior of one

another. Tickle-Degnen and Rosenthal (1987) suggest that displaying mutual attentiveness can

be operationalized by measuring behaviors such as spatial configurations and bodily postures.

This suggests that approaches to another person, proximity to others (i.e., spatial configurations),

and body orientation (i.e., bodily postures) may be important behaviors indicative of rapport.

The second essential component is positivity, conceptually defined by a feeling of mutual

friendliness, warmth, and caring during an interaction. Accordingly, positivity may be

characterized by “the movement of the mouth, eyes, the brow, and the head in concert with one

another” (p. 289). This suggests that behaviors such as smiles and eye contact during dyadic

interactions may be important variables as well as physical contact. The final component of

rapport is coordination between a dyad. Coordination is defined in terms such as “balance,”

“harmony” and feelings of being “in sync” with one another (p. 286) and may be observed as

postural mirroring and interactional synchrony. Coordination highlights the nature of rapport as a

2

Page 10: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

mutual process involving both members of a dyad. Together, these components suggest that

rapport is complex and the nonverbal behaviors of each member of the relationship could be

measured.

Gillis, Bernieri, and Wooten (1995) utilized the conceptualization offered by Tickle-

Degnen and Rosenthal (1990) and found that independent observers could reliably identify the

level of rapport between a dyad by measuring behavioral correlates. Gillis et al. (1995)

videotaped interactions of several dyads comprised of high school and undergraduate students

discussing a selected controversial topic (e.g., gun rights, abortion, etc.). Following the

discussion, dyad members rated their level of rapport using a self-report questionnaire that

contained 29 eight-point Likert scales. Next, the investigators reviewed brief video footage (e.g.,

50 seconds) of the dyadic interactions and created a graphical representation displaying the

percentages of several behavioral correlates of rapport that occurred during the interactions.

Further, Gillis et al. (1995) asked independent observers to determine the level of rapport based

upon these observable behaviors. For example, behaviors included adaptors (e.g., nervous

behaviors such as scratching, itching, etc.,), facial expressivity, mutual eye contact, gestures,

mutual silence, orientation, proximity, racial match, regulators, head nods, smiling, and postural

mirroring (see Gillis, Bernieri, & Wooten, 1995). Independent observers’ ratings were compared

to dyad members’ self-reported levels of rapport, and the results suggested correspondence

between the two measures.

The results of Gillis et al. (1995) demonstrate that independent observers’ objective

assessment of rapport matches self-reported, subjective ratings of rapport. However, previous

research, including that of Gillis et al. (1995), have typically focused on measuring rapport

between typically-developing dyads in prearranged contexts and situations (Babad, Bernieri, &

3

Page 11: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Rosenthal, 1987, 1989; Bernieri, Resnick, & Rosenthal, 1988). Measuring rapport between an

individual with autism and a caregiver during naturalistic interactions (i.e., playing) has received

considerably less attention.

One possible reason for the lack of research on measuring rapport within the field of

autism and related disorders is that individuals with autism may have deficits in vocal

communication. If an individual has little to no vocal language, it may present a challenge to

identify a child’s preference, level of rapport, and/or “likeability” for certain caregivers. For

example, in the study conducted by Gillis et al. (1995), each member of the dyad was able to

provide a lengthy and detailed self-report on the level of rapport they felt during an interaction.

This self-report was then compared with behavioral correlates coded by independent observers

who observed the interaction. Children with autism, especially those with deficits in vocal

behavior, may not be able to vocally describe the quality of their relationship with staff.

An alternative to reliance of vocal self-report is to measure behaviors indicative of

rapport (i.e., mutual attentiveness, positivity, and coordination). These behaviors may be

differentially observed in the presence of preferred therapists but not in the presence of novel or

less preferred therapists. In other words, it may be possible that a child will display higher levels

of approaches, smiles, eye contact, initiated physical contact, etc., in the presence of therapists

with whom they have established rapport with compared to therapists in which they have not

established rapport with.

McLaughlin and Carr (2005) provided a method to identify varying levels of rapport

between individuals with disabilities and various staff using a combination of rating scales, staff

interviews, and direct observation. Good rapport dyads met the following criteria: (a) a staff

member provided a high self-rating on the rapport Likert scale (Dunlap et al., 1995), indicating

4

Page 12: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

they felt highly satisfied with their relationship quality with a given individual, (b) other staff

members ranked the dyad as demonstrating a high–quality relationship and (c) through direct

observations, the staff member was consistently selected by the individual with disability during

a preference assessment. The same measures were used to form the poor rapport dyads, in that

selection was based on a low self-rating made by the staff, a low rating made by other staff

during formal interviews, and a low rate of selections by the individual with disabilities (i.e.,

chosen rarely).

Although McLaughlin and Carr (2005) utilized both subjective (e.g., self-ratings made by

staff) and objective (e.g., preference assessments made by the participant) methods to describe

the relationship quality between an individual with disabilities and a caretaker, the field has yet

to define rapport in terms of observable and measurable responses. One purpose of the current

study was to increase the specificity of the current measures of rapport by measuring behavioral

correlates. Given the importance of establishing rapport between a therapist and a child with

autism, the second purpose of the current study is to enhance rapport of child-therapist dyads as

measured by increases in behavior correlates.

McLaughlin and Carr (2005) implemented a multicomponent intervention package with

“poor rapport dyads” that involved the use of responsivity training that focused on recognizing

and reinforcing participants’ communicative requests, strengthening turn-taking behaviors in the

context of mutually preferred activities, and the use of noncontingent reinforcement. During the

noncontingent reinforcement component, staff members were instructed to deliver reinforcers on

a time-based schedule (that is, noncontingently). This procedure is based upon seminal studies

on conditioned reinforcement in which pairing a previously neutral stimulus with an

5

Page 13: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

unconditioned stimulus results in the neutral stimulus acquiring reinforcing properties and

becoming a conditioned stimulus (Fantino, 1977).

Several instructional manuals for professionals that provide behavioral treatment for

individuals with autism recommend the use of traditional pairing procedures to increase rapport

(Carr, McConnachie, Levin, & Kemp, 1993; Leaf & McEachin, 1999; Maurice, Green, & Luce,

1996). For example, Carr et al. (1993) recommend that rapport building can be achieved by (1)

stimulus-stimulus pairings, (2) stimulus-response pairings, and (3) mand training. To further

elaborate, Carr et al. (1993) suggest that the first step in rapport building is for instructors to pair

their social interaction with a learner’s reinforcers by delivering reinforcement without requiring

any response requirement from the learner. After about 2-3 days of “free pairings,” the second

suggested step is to require to the learner to approach the instructor in order to receive

reinforcement (i.e., stimulus-response pairings). After approach behavior has been established,

the last step is to require the learner to approach the instructor, but also engage in some type of

communicative act (e.g., vocalizing, pointing, reaching, etc.,) in order to request for the

reinforcer. It is suggested that each day, the learner and instructor set aside time to work on the

above steps in the context of playing games, sharing similar interests, and enjoying each other’s

company.

Carr et al. (1993) present general guidelines for ways in which an instructor can become

more “likeable” (p. 248). The article continues to emphasize that these steps may establish the

instructor as a discriminative stimulus for approach and communicative behavior and state that

the guidelines relate to establishing oneself as a generalized reinforcer.

This is similar to the suggestions provided by Leaf and McEachin (1999) who instruct

practitioners and parents that, “even if your child does not like social reinforcers such as smiles

6

Page 14: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

and praise, by associating them with primary reinforcers (e.g., food, drink, favorite toy, etc.),

they will eventually become reinforcing as well” (p. 30). This statement suggests that pairing

non-preferred stimuli with a child’s preferred stimuli is an effective method in conditioning

reinforcers for children with autism. The suggestions presented by Leaf and McEachin (1999)

and Carr et al. (1993) are helpful strategies, but the articles fail to provide empirical evidence as

to the effectiveness of different methods (e.g., stimulus-stimulus, stimulus-response,

discrimination training) in establishing social stimuli as conditioned reinforcement for children

with autism.

In contrast to the traditional pairing account of conditioned reinforcement, is the

discriminative stimulus account. (Kelleher & Gollub, 1962). In operant discrimination training,

a neutral stimulus is first established as a discriminative stimulus (SD) for a specific response. In

other words, reinforcement is delivered for a specified target response occurring in the presence

of the SD but not in its absence. When differential responding occurs (i.e., target responses occur

only in the presence of the SD), it suggests that the neutral stimulus (e.g., social interaction) has

acquired discriminative properties. In addition, it has been suggested that discriminative stimuli

will then acquire reinforcing properties (Holth, Vandbakk, Finstad, Grønnerud, & Mari, 2009;

Lovaas, Freitag, Kinder, Rubenstein, Schaeffer, & Simmons, 1966). However, research provides

inconclusive results as to which account best explains the behavioral mechanism responsible for

conditioned reinforcement effects or which account provides a more effective set of procedures

to condition novel stimuli as reinforcers (Williams, 1994).

Holth et al. (2009) compared a discrimination training procedure and a stimulus-stimulus

pairing procedure and evaluated the effectiveness of each on establishing various neutral stimuli

as reinforcers for children of typical and atypical development. Various auditory stimuli (e.g.,

7

Page 15: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

“yay” sound from computer, door bell, cell phone ring, etc.,) and visual stimuli (e.g., smiley face

on computer monitor, yellow ball on a stick, a blue card on a stick, etc.,) were first identified as

neutral stimuli for participants; that is, contingent delivery of these neutral stimuli did not

increase response rates for participants.

After identification of neutral stimuli, participants experienced both the discrimination

training procedure and the classical conditioning (i.e., stimulus-stimulus pairings) procedure. The

experimenters differentially reinforced a response (the child’s behavior of taking a reinforcer off

the table and consequently consuming it) in the presence of a neutral stimulus during the

discrimination training procedures. In the absence of the neutral stimulus, child responses were

blocked and preferred edible and leisure items were not accessed. In the classical conditioning or

stimulus-stimulus pairing procedures, the neutral stimulus was presented for a brief period of

time immediately before the delivery of the reinforcer. The number of pairings remained the

same in both procedures. The results of Holth et al. (2009) indicate that discrimination training

was a more effective method in establishing neutral stimuli as conditioned reinforcers for 5 of

the 7 participants. More specifically, post-intervention measures demonstrated that the

participants emitted more arbitrary responses when the stimuli associated with the discriminative

stimulus procedure were delivered in comparison to contingent delivery of stimuli associated

with the pairing procedure.

Despite the documented success of the discrimination procedure, some limitations are

worth noting. First, the stimuli used (e.g., “yay” from a computer, a ball on a stick, etc.,) are not

necessarily “social stimuli” as they do not require an additional individual to be present in the

environment during the delivery of the stimulus. Second, the neutral stimuli assessment assigned

to the discriminative-stimulus procedures were associated with higher response rates relative to

8

Page 16: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

those neutral stimuli assigned to the classical conditioning procedures, prior to any conditioning.

Although data during post-intervention demonstrate a significant increase in the rate of

responding following discrimination training, the integrity of the results is weakened given the

bias towards the stimuli used during discriminative stimulus procedures.

Given the limitations described above, the documented effectiveness of a discriminative

stimulus procedure on conditioning neutral social stimuli as reinforcers (specifically for children

with autism) remains limited. Therefore, the current study further evaluates the effects of a

discriminative stimulus procedure in conditioning neutral stimuli as reinforcers for children with

autism. It is presumed here that if a therapist has deficient rapport with a child and their social

interaction is found to be a neutral stimulus (i.e., does not increase responding when delivered

contingent upon a response), “pairing” via a discrimination training procedure may be an

effective method in establishing social interaction as a reinforcer.

The discriminative stimulus procedure differs from other conditioning procedures

including stimulus-stimulus and response-contingent pairings, which only involve the

presentation of SD trials. Discriminative stimulus procedures may be a more optimal method for

pairing in that it requires observing or attending responding from the learner. For example,

during discrimination training, it requires the learner to engage in an observing response to the

stimuli (both SD and S-delta) in order for differential responding to occur. In stimulus-stimulus

response pairings, the stimulus is presented immediately before (or with some overlap) to the

presentation of reinforcement, and often times, it does not require the learner to make any

contact with the stimulus in order to receive reinforcement. Therefore, interspersing SD and S-

delta trials may be advantageous to other pairing procedures in that it may enhance the effects of

pairing (see Dinsmoor, 1995a, 1995b). The current study evaluates the effects of a discriminative

9

Page 17: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

stimulus procedure on establishing a therapist’s social interaction (i.e., neutral stimulus) as a

discriminative stimulus and furthermore, a conditioned reinforcer for children with autism.

To summarize, the current study evaluated the following regarding rapport: (1) if children

with autism would exhibit differential levels of behavior correlates (e.g., eye contact,

approaches, etc.,) in the presence of a high-rapport therapist compared to a lack-of-rapport

therapist, (2) if therapists’ social interaction could be established as a discriminative stimulus

using a discriminative stimulus conditioning procedure, (3) if social interaction was successfully

established as a discriminative stimulus, it was further evaluated if social interaction would then

acquire reinforcing properties, and finally (4) if acquiring reinforcing properties (as a result of

the discriminative stimulus procedure) would enhance behavioral correlates of rapport.

10

Page 18: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

CHAPTER 2

GENERAL METHOD

Selection of Child-Participants

Three children were recruited via flyers distributed to parents of children who attended a

university-based autism clinic in Denton, Texas. Participation criteria included having received a

diagnosis of pervasive developmental disorder in accordance with the Diagnostic and Statistical

Manual of Mental Disorders, Fourth Edition (DSM-IV) criteria (American Psychiatric Manual,

2000) and currently receiving a minimum of eight hours per week of therapeutic services in

order to ensure experimenter/client availability. There was no selection criteria based on the

gender, age, or skill level of the child.

Cole is 8-year-old male diagnosed with autistic disorder and received approximately

thirty-five hours per week (7 hours per day) of 1:1 behavioral services. Cole communicated

using four-to-five word sentences and engaged in a high rate of vocal stereotypy (e.g.,

perseverative speech, echolalia) and motor stereotypy (e.g., skin picking, nail biting). His social

interactions typically involved parallel play with preferred leisure items that remained in his

individual treatment room. Transitioning Cole out of his treatment room typically presented

problem behavior, such as eloping, crying, and aggression (e.g., biting therapist attempts to block

elopement). In addition, he displayed preference for certain staff. For example, Cole would

repeatedly request for his preferred staff (e.g., “I want Rick back”) and repeatedly request for

novel staff to leave the environment (e.g., ”goodbye [name],” “please scoot back,” “please

leave”).

Zane is a 6-year-old male diagnosed with autistic disorder and received approximately

sixteen hours per week (8 hours, 2 times a week) of 1:1 behavioral services. Zane spoke in four-

11

Page 19: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

to-five word sentences. Zane displayed severe problem behavior in the form of aggression (e.g.,

hitting, kicking), property destruction (e.g., breaking items, throwing items), stripping, public

urination, and self-injury (e.g., head banging, chin hitting). Zane’s social interaction with

therapists typically involved reciprocal play in the gym and motor lab. Examples include playing

tag, riding scooters, crawling through tunnels, and engaging in other age appropriate activities

(e.g., building blocks, playing Wii). Prior to the study, Zane did not vocalize a preference for one

therapist over another, and he appeared to enjoy the initial novelty of new individuals in his

environment.

Tommy is a 2-year-old male diagnosed with autistic disorder and received approximately

twenty hours per week (4 hours per day, 5 times a week) of 1:1 behavioral services. Tommy

spoke using one-to-two word sentences. Tommy’s social interactions typically involved playing

with toy cars and musical toys in the classroom, riding tricycles in the gym, and being pushed on

the swing in the motor lab. Prior to the study, Tommy did not vocalize preference for a therapist,

but informal observations (e.g., direct observation of Tommy with novel therapists) revealed that

he displayed avoidance behavior (e.g., crying, whining, running away) when novel therapists

attempted to interact with him.

Selection of Behavioral Therapist

Six behavioral therapists were recruited after meeting the selection criteria. Selection of

behavioral therapist was based on two criteria: (a) self-ratings made by behavioral therapists and

(b) selections by the child-participant. In order to be considered for participation in the lack-of-

rapport dyad, a behavioral therapist must have rated their relationship quality with a child-

participant as 0 to 3 on a 6-point Likert-type scale that assessed rapport (see McLaughlin & Carr,

2005; Dunlap et al., 1995). According to Dunlap et al. (1995), a rating of 0 to 3 indicated that the

12

Page 20: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

behavioral therapist felt highly unsatisfied or neutral with their relationship with a given child-

participant.

In order to be considered for participation in the high-rapport dyad, a behavioral therapist

must have rated their relationship quality with a child-participant as a 4 or a 5 on the rapport

Likert scale, indicating they felt a high degree of rapport (i.e., highly satisfied) with their

relationship with a child-participant. The rapport Likert-type scale utilized in the present study

was adapted from McLaughlin and Carr (2005) and created by Dunlap et al. (1995).

Final inclusionary criterion in either the lack-of-rapport dyad or high-rapport dyad

involved assessing child-participants’ preference for behavioral therapists. Four behavioral

therapists, two with high self-ratings and two with low self- ratings on the rapport Likert-type

scale participated in the staff preference assessments which utilized a paired-choice assessment

method (Fisher, Piazza, Bowman, Hagopian, Owens, & Slevin, 1992). All participating

therapists briefly interacted with the child-participant (i.e., 30-seconds) in a random order prior

to the assessment. Subsequently, pairs of therapists stood an equal distance of approximately 4 m

in front of the child participant and approximately 1.5 m from each other. The experimenter

stood behind the child participant and instructed the child to “pick who you want to play with.”

Selections were indicated either vocally (i.e., stating the name of the therapist), or through

actions (i.e., approaching a therapist, pointing to therapist). Contingent upon selection of an adult

therapist, the child and chosen therapist interacted with each other for 30 seconds. The next

choice trial was presented to the child until all therapists were presented with all other therapists

in the four-person grouping. Therapist-participants selected the least number of times (e.g., never

or once) were considered as low-preferred therapists whereas those selected most frequently

were considered high-preferred therapists.

13

Page 21: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

A second observer recorded interobserver agreement (IOA) on a trial-by-trial basis for

100% of the preference assessments. An agreement was scored if both observers recorded the

same selected stimuli (i.e., therapist) or both observed a no-response during the paired choice

trial. IOA was calculated by dividing the number of agreements by the number of agreements

plus disagreements and multiplied by 100. IOA was 100%.

Tables 1, 2, and 3 provide the results and summary of the formation of dyads. To sum,

lack-of-rapport dyads were formed between a child and adult participant if a staff member was

identified as a low-preferred therapist based upon both child selections and low self-ratings. In

contrast, high-rapport dyads were formed between a child and adult participant if a staff member

was identified as a high-preferred therapist based upon both child selections and high self-

ratings.

14

Page 22: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

CHAPTER 3

INITIAL ASSESSMENTS

Reinforcer Selection

Prior to the start of the study, direct observation and informal interviews with the child’s

parents and/or caretakers were conducted in order to obtain information about the child-

participants’ preferred edibles or leisure items. A paired-choice preference assessment (Fisher et

al., 1992) was conducted in order to identify the top five preferred edible and/or leisure items for

each child.

The results of Cole’s preference assessment identified five preferred stimuli (in order of

rank) including Brach’s Fruitios® all natural fruit candy, a stuffed animal (e.g., black bear), a

sensory finger former toy, an iPad® mobile digital device, and a Ninja action figure. For Zane,

only edible items were used. The results of Zane’s preference assessment identified five

preferred stimuli (in order of rank) including bite size portions of Pepperidge Farm Goldfish®

snacks, Twix® caramel cookie bars, M&M’s® milk chocolate, Kit Kat® minis, and Haribo

Gummi Bears ®. For Tommy, high-preferred items included (in order of rank) bite size portions

of Kit Kat® M&M’s®, Goldfish®, Gummi Bears ®, and Twix®. The highly preferred (HP)

stimuli were used during a later phase in the Study.

A second observer recorded interobserver agreement (IOA) on a trial-by-trial basis for

each administered preference assessment. An agreement was scored if both observers recorded

the same selected stimulus during a paired-choice trial. IOA was calculated by dividing the

number of agreements by the number of agreements plus disagreements and multiplied by 100.

IOA was 100% across all child participants.

15

Page 23: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Response selection

Prior to start of the study, several discrete arbitrary responses (e.g., touching an index

card, moving a star across a line) were tested for properties of automatic reinforcement. That is,

the current study evaluated if child-participants would continue to engage in the arbitrary

response in the absence of programmed consequences. The experimenter physically prompted

(i.e., hand-over-hand) the first two responses but delivered no programmed consequences to

expose the participants to the contingency. Following two prompted responses, data was

collected on the rate of responses during a three-minute observation period. The response

materials were always present and in close proximity to the child but no further instructions or

programmed feedback were delivered.

Table 4 provides the results of the response assessment, an operational definition of the

two target responses, and the materials required to emit the response. The response was

considered eligible for use in a later phase of the study if less than three independent

(unprompted) responses occurred per session (i.e., rate of 1.0 responses per minute) for three

consecutive sessions. If a high rate of responding occurred, defined by four or more unprompted

responses in any given session (i.e., rate of 1.33 responses per minute), the response was

discarded from further use in the study.

For each participant, two responses were identified that were found to have no

automatically reinforcing properties and one was randomly selected as the target response to be

used during baseline and post-training conditions. The target responses are referred to as

response “A” for each child-participant (e.g., Cole response 1A, Zane response 2A, and Tommy

response 3A). A second response was also recorded, referred as response “B”, and the response

was probed throughout baseline and post-training conditions as a secondary measure.

16

Page 24: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

A second observer recorded data in vivo for a minimum of 33% of response assessment

sessions for Cole, Zane, and Tommy. IOA was calculated using event recording by dividing the

smaller number of observed occurrences by the larger number of observed occurrences and

multiplied by 100 to yield a percentage. An occurrence was scored if an independent response

was observed. Mean agreement was 100% for all participants.

In addition to IOA, treatment integrity data was collected. Two independent observers

calculated treatment integrity during 66% of response assessments. In other words, 2 of the 3

response assessment sessions per child were scored for treatment integrity. One observer

calculated integrity in vivo, and another observer calculated integrity of the same sessions from

video footage (i.e., IOA of procedural integrity was taken). A checklist of four necessary steps

was used to score and calculate treatment integrity of the experimenter’s behavior during the

response assessments (see Appendix A). The checklist involved the following steps: (1)

Experimenter physically prompts the first response (2) experimenter physically prompts the

target response again, (3) the therapist did not deliver any interaction, feedback, or instructions

throughout the session, and (4) response materials remained in close proximity to the child at all

times. Percentage of treatment integrity was calculated by dividing the number of correctly

implemented steps by the total possible number of steps and multiplied by 100. Treatment

integrity was scored as 100% by both of the independent observers for all sessions during the

response assessment conditions.

17

Page 25: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

CHAPTER 4

METHOD

Participants

Three lack-of-rapport dyads and three high-rapport dyads participated after meeting

selection criterion (see Tables 1, 2, and 3). The lack-of-rapport child-therapist dyads included

Cole & Jan, Zane & Raquel, and Tommy & Katie. All three therapists were perceived to have a

lack of rapport with a given child-participant based on the selection criteria used in the current

study (e.g., self-ratings made by the therapist and self-ratings made by the child participant

during preference assessments).

Jan was female and an undergraduate student who worked as a behavioral therapist. She

occasionally (e.g., approximately two-to-three times a month) provided therapeutic services to

Cole, as she was an identified substitute therapist for Cole when his regular staff members were

unavailable. Jan had a self-rating of 1 on the rapport Likert-type scale. Cole never selected Jan

during the paired-choice staff preference assessment.

Raquel was female and a graduate student who functioned as a supervisor of behavioral

therapists for Zane’s therapeutic services. She also occasionally (e.g., approximately four-to-five

times a month) served as a substitute therapist for Zane when his regular staff members were

unavailable. Raquel reported that rapport between the dyad was neutral (i.e., ranking of 3 on the

rapport Likert-type scale). Zane never selected Raquel during the paired-choice staff preference

assessment.

Katie was female and functioned as the case manager for Tommy. Katie reported that her

relationship quality with Tommy was neutral (i.e., self-rating of 3 on rapport scale). In addition,

Katie reported observing Tommy for approximately two hours a week and that her interactions

18

Page 26: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

with him during these observation periods were minimal. Tommy never selected during the

paired-choice staff preference assessment.

In addition, three behavioral therapists (Rick, Ry, & Marcy) were found to have a

perceived level of high-rapport with a given child participant based on the selection criteria used

in the current study. The high-rapport dyads included Cole & Rick, Zane & Ry, and Tommy &

Marcy.

Rick was an undergraduate student in behavior analysis and was one of Cole’s primary

behavioral therapists at the time of the study. Rick had a self-rating of 5 on the rapport Likert-

type scale, indicating he felt a high degree of rapport and satisfaction during his interactions with

Cole. In addition, he was chosen 100% of the time during Cole’s paired choice preference

assessment (see Table 1).

Ry was one of the two primary behavioral therapists for Zane at the time of the study. Ry

had a self-rating of 5 on the rapport Likert scale and was chosen 100% of the time by Zane

during formal preference assessments (see Table 2).

Marcy was a bachelor’s student in special education and was one of the primary

therapists for Tommy. Marcy had a self-rating of 5 on the rapport Likert scale, and was chosen

100% of the time by Tommy during formal preference assessments (see Table 3). Marcy

participated during pre-intervention sessions with Tommy, but was unable to participate in post-

intervention sessions due to an employment change that occurred half way throughout the study.

Setting and Materials

During the rapport evaluation (i.e., pre-intervention and post-intervention conditions),

sessions were conducted in various locations at the university-based autism clinic that were

reported to be preferred for the child based on informal interviews with the child’s behavioral

19

Page 27: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

therapists and during informal direct observations. The setting was intended to produce a natural

environment for social interactions. For Cole, all pre-intervention and post-intervention sessions

were conducted in his individual therapy room approximately 3.65 x 3.65 in dimension. The

room was equipped with two chairs, a table, and several age related and preferred toys that

remained in his room throughout the study. For Zane, pre-intervention and post-intervention

sessions were conducted in either the gym or the motor lab. The gym was approximately 18 m x

11 m in dimension, and was equipped with a trampoline, a large tunnel, two bicycles, two

scooters, and a Nintendo WiiTM console game system, which was reflected on a large screen that

hung from the ceiling. The motor lab was approximately 7 m by 9 m in dimension, and was

equipped with a swing, a ball pit, two tables, four chairs, a trampoline, a bicycle, and several age

related toys (e.g., blocks, board games, etc.,). For Tommy, pre-intervention and post-

intervention sessions were conducted in the gym, motor lab (descriptions described above) or the

preschool classroom. The preschool classroom was approximately 8 m x 9 m in dimension, and

consisted of one large community table with four chairs, a carpeted area with various age related

activities and larger toys (e.g., blocks, foam letters, musical toys, cars, train set, etc.,), several

small tables with two chairs (intended for individual therapy), a sink, a coat rack, a radio, and

several shelves and cubbies containing various age appropriate smaller toys (e.g., bubbles, action

figures, small toy cars, etc.).

During the discrimination training evaluation, discrimination training (i.e., intervention)

was conducted in individual treatment rooms measuring approximately 3.65 m x 3.65 m in

dimension. Individual treatment rooms were equipped with a table, two chairs, a 12’’ x by 16’’

lunch tray containing five highly preferred (HP) edible and/or leisure items, and several low

preferred/neutral toys. Baseline and post-training sessions were designed to be analogous to the

20

Page 28: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

natural environment and conducted in rooms that were anecdotally stated by therapists to be

preferred for a given child. For Cole, baseline and post-training sessions were conducted in his

individual treatment room. In addition to the stimuli/materials already discussed, baseline and

post-training sessions also contained response materials. This included response 1A materials (3

x 5 pink index card) or response 1B materials (8.5 x 11 paper with a blue “X” that extended from

each corner of the paper). For Zane, baseline and post-training sessions were conducted in either

the gym or motor lab. In addition to the stimuli/materials already discussed, baseline and post-

training sessions also contained response materials. This included response 2A materials (8.5 x

11 paper with a blue X that extended from each corner of the paper) or response 2B materials (an

empty tin can). For Tommy, baseline and post-training sessions were conducted in his classroom.

In addition to the stimuli/materials already discussed, baseline and post-training sessions also

contained response materials. This included response 3A materials (a yellow block in the shape

of a star and a 8.5 x 11 piece of paper with a vertical line in the center of the paper) or response

2B materials (3 x 5 pink index card).

Experimental Design

During the rapport evaluation, a multi-element design was used to evaluate and compare

the effects of different rapport levels (e.g., high rapport or lack of rapport) on behavioral

correlates of rapport. In addition, to evaluate whether discrimination training had an effect

rapport levels, pre-intervention and post-intervention conditions were conducted in a multiple

baseline design across dyads.

During discrimination training evaluations, baseline and post-training conditions were

conducted to assess whether social interaction (i.e., neutral stimulus) acquired reinforcing

properties as a result of discrimination training. A multiple baseline across dyads was used in

21

Page 29: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

order to evaluate the effects of discrimination training on child-emitted independent responses.

In addition, probe tests were conducted throughout baseline and post-training conditions with a

second response (e.g., response “B”). The start of the discrimination training procedure was

staggered across the dyads after 4, 6, and 9 baseline data points.

Response Measurement

During rapport evaluations, pre-intervention and post-intervention sessions were

conducted with at least 30 minutes in-between each session. All sessions were video-recorded

and further analyzed by the primary experimenter and a second observer using a 5-second partial

interval recording method.

The primary dependent variable was the average percentage of child-emitted rapport

behaviors. Child emitted rapport behaviors include child approaches toward therapist, child eye

contact towards therapist, child body orientation facing therapist, child initiated physical contact,

and child smiles. In order to generate an average percentage of total rapport behaviors, each

target rapport behavior (e.g., approaches, eye contact, etc.,) was calculated as a percentage of

intervals for each session by adding the number of intervals with an occurrence of a target

rapport behavior, dividing by 36 (i.e., intervals per session) and multiplying by 100 to yield a

percent. Averages were further calculated by dividing the sum of percentages by the total

number of behaviors (e.g., five).

In addition, mutually emitted rapport behaviors and therapist emitted rapport behaviors

were recorded as a secondary measure. Therapist rapport behaviors included therapist

approaches towards child, therapist eye contact towards child, therapist body orientation towards

the child; therapist initiated physical contact towards the child, and therapist smiles. Mutual

rapport behaviors included responses exhibited by both the therapist and child simultaneously.

22

Page 30: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Mutual behaviors included mutual eye contact, mutual orientation, mutual physical contact, close

proximity, and mutual smiles. Average percentages of total mutual and total therapist emitted

rapport behaviors were calculated using the same method described above for child-emitted

rapport behaviors.

The average of child-emitted rapport behaviors was used as the primary dependent

measure to analyze trend within the data. Therefore, the average of child-emitted rapport

behaviors guided the experimenters’ decision on when to change phases (i.e., introduce

intervention sessions). All behaviors were operationally defined, and video-footage could be

watched as many times as needed, and often times, in slow motion, in order to measure the

occurrence or non-occurrence of a target behavior.

During discrimination training evaluations, baseline and post-training conditions were

intended to demonstrate the reinforcing properties of social interaction before and after

intervention. During baseline and post-training sessions, the primary dependent variable was the

rate of independent responses emitted by the child participant within a three-minute session. The

rate of independent responses was calculated by dividing the frequency of independent responses

by the total session time (i.e. 3 min).

During discrimination training sessions (i.e., intervention), the primary dependent

variable was the percentage of correct (i.e., unprompted) responses that occurred in each session.

During SD trials, a correct response was scored if the child reached for the tray of highly

preferred stimuli without a physical prompt. During S-delta trials, a correct response was scored

if the child did not reach for a highly preferred item. The percentage of correct responses was

calculated by dividing the number of correct responses by 24 and multiplying by 100 to yield a

percentage.

23

Page 31: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

In addition, data was collected on prompted responses and blocked responses. Blocks

were defined as physically guiding the child’s hand away from the tray of highly preferred items

during the S-delta trials. The experimenter only blocked the child attempts to reach for the tray

of preferred items during the S-delta trials. The percentage of blocked-responses was calculated

by dividing the number of blocks in a session by 12 and multiplying by 100 to yield a

percentage.

Prompts were defined as the experimenter physically guiding the child’s hand to pick up

the top ranked preferred item on the tray. Prompts were administered during SD trials if 15s had

elapsed with no correct response. The percentage of prompted responses was calculated by

dividing the number of prompts by 12 and multiplying by 100 to yield a percentage.

Interobserver Agreement and Treatment Integrity

During rapport evaluations, a second observer recorded data from video-footage for a

minimum of 33% of sessions for each condition (i.e., pre-intervention and post-intervention) per

dyad (i.e., high-rapport and lack-of-rapport dyads). Interobserver agreement) was calculated on

an interval-by-interval basis by dividing the number of agreements by the total number of

agreements and disagreements and multiplied by 100 to yield a percentage. An agreement was

scored if both independent observers recorded an occurrence or nonoccurrence of a rapport

behavior during each interval. IOA was scored for each condition per dyad, and also across each

target rapport behavior (i.e., approaches, eye contact, body orientation, etc.,). Tables 5, 6 and 7

provide the mean agreement (i.e., IOA results) across dyads and target behaviors for Cole, Zane,

and Tommy respectively.

In addition, two independent observers recorded treatment integrity data for at least 44%

of pre-intervention and post-intervention sessions across each dyad during the rapport evaluation.

24

Page 32: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

A checklist of necessary steps was used to score and calculate treatment integrity of the

experimenter and behavioral therapists. The following three steps were necessary: (1) Behavioral

therapist and child remained in location for 3-minutes, (2) Video footage was clear, with an

emphasis on child behaviors if both members of the dyad could not be captured, (3) staff did not

deliver demands (scored in 30-second partial interval recording). Both independent observers

scored 100% during treatment integrity checks for all sessions.

During discrimination training evaluations, a second observer recorded data from video

footage for a minimum of 33% of baseline and post-training sessions for Cole, Zane, and

Tommy. IOA was calculated using event recording by dividing the smaller number of observed

occurrences by the larger number of observed occurrences and multiplied by 100 to create a

percent. An occurrence was scored if an independent response was observed. Mean agreement

was 100% for all three participants during pre-test and post-test sessions.

During discrimination training sessions, two independent observers recorded data from

video footage for a minimum of 33% of discrimination training sessions for each dyad. IOA was

assessed for 60% of Cole’s discrimination training sessions, 33.33% of Zane’s discrimination

training sessions, and 36.36% of Tommy’s discrimination training sessions. IOA was calculated

on a trial-by-trial basis by dividing the number of agreements by the total number of agreements

plus disagreements and multiplied by 100. An agreement was scored if both independent

observers scored a correct response, prompt, or block for each trial. Mean agreement was 100%

across all three dyads.

In addition, integrity measures were collected. A second observer calculated treatment

integrity data for at least 44% of baseline and post-training conditions across each dyad. The

checklists (see Appendix B) involved six of the following necessary steps: (1) Therapist

25

Page 33: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

physically prompts the target response (2) Therapist delivers brief social interaction (i.e., neutral

stimulus) contingent upon the first prompted response, (3) therapist physically prompts the target

response again, (4) therapist delivers brief social interaction contingent upon the second

prompted response, (5) therapist delivers brief social interaction contingent upon independent

(i.e., unprompted) target responses (if applicable), and (6) During omission of independent target

responses, the therapist provided no social interaction. Percentage of treatment integrity was

calculated by dividing the number of correctly implemented steps by the total number of possible

steps and multiplied by 100. Treatment integrity was 100% for each participant.

During discrimination training sessions, two independent observers assessed treatment

integrity from video footage for at least 44% of sessions for each participant. Integrity measures

were collected separately for both SD and S-delta trials. A checklist of necessary steps was used

to calculate treatment integrity across 24 intervals. Appendix C provides the checklists and

corresponding data sheets for discrimination training conditions.

The checklist for SD trials involved the following necessary steps: (1) Therapist presents

tray of child reinforcers, (2) therapist begins social interaction immediately, (3) therapist delivers

social interaction for about 15-seconds, (4) experimenter physically prompts child to reach for

the top ranked reinforcer if applicable, (5) experimenter says, “my turn” if applicable (i.e., for

Cole’s leisure items), (6) reinforcers are placed back on the tray, (7) therapist removes tray off

table, (8) therapist turns body completely around, and (9) experimenter remains behind child at

all times in a neutral stance.

The checklist for S-delta trials involved the following necessary steps: (1) Therapist

presents tray of child reinforcers, (2) therapist turns body completely around so that their back is

facing the child, (3) experimenter blocks using most-to-least intrusive prompting methods when

26

Page 34: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

necessary, (4) therapist turns around to remove tray off table after approximately 15-seconds had

elapsed, (5) therapist removes tray off table, and (6) experimenter remains behind child at all

times in a neutral stance.

Treatment integrity was calculated on a trial-by-trial basis by dividing the number of

agreements by the total number of agreements plus disagreements and multiplied by 100. An

agreement was scored if both independent observers scored a correctly implemented step. Both

independent observers scored 100% for both SD and S-delta treatment integrity measures.

Social Validity

At the conclusion of the study, a social validity questionnaire (see Appendix D) was

given to the three lack-of-rapport therapists who participated in discrimination training. The

questionnaire was completed by the therapists to assess their acceptability and perceived

effectiveness of the intervention.

27

Page 35: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

CHAPTER 5

PROCEDURE

Pre-Intervention (Rapport Evaluation)

At the beginning of the first pre-intervention session, the experimenter cited a script to

the behavioral therapists: “Interact as you typically would with a child. Do not place demands.

This should be a fun 3-minutes.” The high-rapport dyad and lack-of-rapport dyad were observed

separately, with at least 30 minutes in-between sessions. All sessions were video- recorded and

further analyzed in 5-second intervals to capture the occurrence or non-occurrence of fifteen

target rapport behaviors (e.g., five child-emitted behaviors, five mutual behaviors, and five

therapist-emitted behaviors).

All three lack-of-rapport dyads met the criteria for intervention (i.e., lower and

differentiated levels of rapport behaviors compared to high-rapport dyads) and therefore,

participated in discrimination training evaluations. The high-rapport dyads only participated in

the rapport evaluations and did not participate in discrimination training evaluations.

Baseline (Discrimination Training Evaluation)

Baseline conditions were conducted in the child’s natural environment (i.e., outside of

treatment rooms) in preferred locations. The purpose of baseline sessions was to assess the

reinforcing properties of a therapist’s social interaction prior to intervention. In other words, the

purpose was to confirm that social interaction was a neutral stimulus.

Immediately prior to the start of the session, the lack-of-rapport therapist physically

prompted the child-participant to engage in two target responses in order for the child to

experience the contingencies in place. The target response was touching a 3 x 5 index card for

Cole, touching an “X” on a piece of paper for Zane, and moving a block in the shape of a square

28

Page 36: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

across a line for Tommy. In addition, a second response was probed randomly throughout

baseline and post-training conditions. The probe responses were touching an “X” on a piece of

paper for Cole, tapping the top of a can for Zane, and touching a 3 x 5 index card for Tommy.

Contingent upon the first two prompted responses, the lack-of-rapport therapist delivered

brief (e.g., 10-15 s) social interaction. Social interaction typically consisted of praise statements

and a variety of nonverbal behaviors (e.g., smiles, physical touch, eye contact, etc.,). However,

the therapist’s were only instructed to provide social interaction and the behaviors comprising

the interaction were not detailed. Materials required for the participant to engage in an

independent response were always within arms reach of the child-participant. The lack-of-

rapport therapist did not interact with the child during the session unless an independent (i.e.,

unprompted) response was made. When an independent response was made, the therapist

delivered social interaction for about 10-15 seconds.

Discrimination Training (Discrimination Training Evaluation)

All training sessions were conducted in individual therapy rooms with minimal

distractions. The lack-of-rapport therapist sat across from the child participant. The experimenter

(first author of current study) remained behind the child at all times in a neutral stance in order to

block during S-delta trials (if necessary) or physically prompt during SD trials (if necessary).

Twelve SD and twelve S-delta trials were presented in an alternating order (i.e., SD trial, S-delta

trial, SD trial, S-delta trial, etc…).

During SD trials, the lack-of-rapport therapist placed a brown lunch tray containing five

of the child’s highly preferred edibles and/or leisure items on the table and immediately began

delivering social interaction (i.e., the discriminative stimulus). Social interaction was delivered

for the entire duration of the trial and typically consisted of the therapist emitting relevant

29

Page 37: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

rapport behaviors (i.e., eye contact, body orientation facing child, close proximity, approaches,

smiles, proximity) although they were never directly instructed as to how to provide social

interaction.

When the child reached for any item on the tray (even just one item), the trial was scored

as a correct response and they were allowed access to the leisure item or consumption of the

edible for 15 seconds. If the child did not reach for an item on the tray within 15 seconds, the

experimenter physically prompted the child to reach for the highest ranked edible or leisure item

and the trial was scored as incorrect.

The SD trial was terminated after 15 s of access to the leisure item (e.g., Cole), or after all

edibles on the tray were consumed (e.g., Zane and Tommy) which varied in time depending on

child-participant. If some, but not all edibles were consumed, the trial was terminated following

a therapist’s question of, “do you want any more?” and the child responding, “no.” Due to

intrinsic variables (e.g., consumption time of edibles differed for each child), the SD trial time

was variable across participants.

During the S-delta trials, the lack-of-rapport therapist delivered the tray containing five

highly preferred (HP) stimuli on the table. The lack-of-rapport therapist immediately turned

his/her body completely around so that the therapists back was always facing the child-

participant (i.e., the therapist back was the S-delta). No social interaction was delivered during

this time. If the child attempted to reach for the tray, the experimenter physical blocked the

attempt to assure the child did not receive access to the HP stimuli during the S-delta trials. If a

block occurred, the trial was scored as an incorrect. If the child did not reach for the tray during

an S-delta trial, the trial was scored as a correct response. The S-delta trials were always

terminated after 15 s had elapsed.

30

Page 38: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Discrimination training sessions were conducted one-to-three times a day with at least

one-hour in between sessions. Discrimination training sessions lasted an average of 11 minutes

for Cole & Jan, 11 minutes for Zane & Raquel, and 15 minutes for Tommy & Katie.

Post-Training (Discrimination Training Evaluation)

Post-training began following mastery of discrimination training. Discrimination training

sessions continued to occur following mastery and prior to post-training sessions in order to

strengthen the reinforcing properties of the therapist’s social interaction. Post-training procedures

were identical to baseline procedures. The lack of rapport therapist provided social interaction

contingent upon the first two physically prompted responses. After the second prompted

response, the 3-minute session began and social interaction was only delivered contingent upon

the child making an independent response.

Post-Intervention (Rapport Evaluation)

Sessions were identical to pre-intervention during the rapport evaluation. That is, at the

beginning of the first post-intervention session, the researcher cited the following script to the

behavioral therapists: “Interact as you typically would with a child. Do not place demands. This

should be a fun 3-minutes.” Both high-rapport and lack-of-rapport dyads were observed

separately. Sessions were terminated after 3-minutes had elapsed. Each session was video-

recorded and further analyzed for child-emitted rapport behaviors, mutual rapport behaviors, and

therapist-emitted rapport behaviors.

31

Page 39: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

CHAPTER 6

RESULTS

Discrimination Training Evaluation

Figure 1 depicts the rate of responses emitted by each child participant (Cole, Zane &

Tommy) during baseline and post-training sessions. When the rate of responding remained stable

or was on a decreasing trend, discrimination training was conducted (see Figures 2, 3, and 4).

Baseline and post-training sessions for Cole are shown in the top panel of Figure 1. The

rate of responding during baseline remained relatively low for both response sets. For response

1A, the average rate of responding was 0.22 (range, 0 to 0.33) responses per minute. One probe

session was conducted for response set 1B during baseline, and Cole’s rate of responding was

zero responses per minute. Following discrimination training, post-training sessions were

conducted. For response 1A, Cole’s rate of responding immediately increased to 5 responses per

minute. The rate for response 1A was on average 3.66 (range, 2.0 to 5.0) responses per minute

across post-training sessions. For response 1B, Cole’s rate of responding increased to 1.66

responses per minute.

Baseline and post-training sessions for Zane are depicted in the second panel of Figure 1.

Zane’s rate of responding for response 2A was variable during baseline, but remained relatively

low, occurring at an average rate of 1.33 responses per minute (range, 0.33 to 2.66) across six

baseline sessions. Responses occurring in response set 2B were initially high during the first

baseline session (session 4), occurring at a rate of 4.33 responses per minute. The rate of

responses for 2B decreased to zero during baseline. The average rate was 1.88 responses per

minute for response set 2B during baseline. During post-training sessions, Zane’s responding

32

Page 40: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

increased to an average of 3.44 responses per minute for response 2A. For response set 2B, the

rate increased to an average of 3.83 responses per minute during post-training sessions

Tommy’s data during baseline and post-training are depicted in the third panel of Figure

1. For both responses 3A and 3B, rate of responding remained relatively low during baseline

sessions at an average of .17 responses per minute for response 3A, and an average of .5

responses per minute for response 3B. During post-training sessions, the rate immediately

increased for response 3A and 3B. The average rate for 3A was 1.22 responses per minute with a

range of 0 to 2.33 responses per minute. One data point during post-training sessions was at zero

(e.g., session six), but this was most likely due to a confounding variable in the environment (i.e.,

a novel competing reinforcer). Tommy’s rate of responding during response 3A immediately

increased during post-training sessions (rate of 2 responses per minute), and continued on an

increasing trend.

Data during discrimination training is displayed in Figure’s 2-4. Cole (see Figure 2) and

Zane (see Figure 3) reached mastery criterion (i.e., minimum of 90% correct responding across

two consecutive sessions) during session number three. It took Tommy seven sessions before

reaching mastery criterion (see Figure 4). Discrimination training continued for all participants

throughout post-training sessions.

Rapport Evaluation

The results of the rapport evaluation can be seen in figures 5-7. Figure 5 displays the

average percentage of total rapport behaviors emitted by the child. The target rapport behaviors

that are measured include: child approaches towards therapist, child eye contact with therapist,

child body orientation towards therapist, child initiated physical contact to therapist, and child

smiles.

33

Page 41: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

For Cole (see top panel of Figure 5), the average percentage of intervals with child-

emitted rapport behaviors was 36.67% (range, 33.89% to 38.33%) during pre-intervention

sessions with the high-rapport dyad (i.e., Cole & Rick) and 12.41% (range, 3.33% to 18.89%)

during pre-intervention sessions with the lack-of-rapport dyad (i.e., Cole & Jan). During post-

intervention sessions, the percentage of intervals with child emitted rapport behaviors increased

to an average of 34.63% (range, 26.66% to 45%) during lack-of-rapport sessions. This is a

22.22% increase of child-emitted rapport behaviors following intervention.

For Zane (see middle panel of Figure 5), the average percentage of intervals with child-

emitted rapport behaviors was 45.42% (range, 43.33% to 51.11%) across four pre-intervention

sessions with the high-rapport dyad (i.e., Zane & Ry) and 25.23% (range, 24.07% to 28.4%)

across four pre-intervention sessions with the lack-of-rapport dyad (i.e., Zane & Raquel). During

post-intervention sessions, the percentage of intervals with child emitted rapport behaviors

increased to an average of 55.56% (range, 48.89% to 61.67%) during lack-of-rapport sessions.

This is a 30.42% increase of target rapport behaviors following intervention for the lack-of-

rapport dyad compared to pre-intervention measures.

For Tommy, the average percentage of intervals with child emitted rapport behaviors was

33.67%% (range, 28.33% to 39.44%) across five pre-intervention sessions with the high-rapport

dyad (i.e., Tommy & Maci), and 12.33% (range, 9.44% to 20%) across pre-intervention sessions

with the lack-of-rapport dyad (i.e., Tommy & Katie). During post-intervention sessions, the

percentage of intervals with child emitted rapport behaviors increased to an average of 44.07%

(range, 38.33% to 53.33%) during lack-of-rapport sessions. This is a 31.74% increase of target

behaviors following intervention for the lack-of-rapport dyad compared to pre-intervention

measures.

34

Page 42: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Figure 6 displays the average percentage of mutual rapport behaviors (e.g., mutual eye

contact, mutual body orientation, mutual physical contact, close proximity, and mutual smiles)

exhibited by each dyad during pre-intervention and post-intervention conditions. For Cole, Zane,

and Tommy, the average percentage of intervals containing mutual rapport behaviors was

significantly higher during pre-intervention sessions with the high-rapport dyad (M= 60%,

45.28%, and 45%) compared to pre-intervention sessions with the lack-of-rapport dyad (M=

25.55%, 24.17%, and 22.22%). Following intervention (i.e., discrimination training), the average

percent of intervals with mutual rapport behaviors increased for Cole & Jan, Zane & Raquel, and

Tommy & Katie (M= 50.19%, 61.85%, and 59.07%) respectively.

Figure 7 displays the average percentage of therapist-emitted rapport behaviors (e.g.,

mutual eye contact, mutual body orientation, mutual physical contact, close proximity, and

mutual smiles) exhibited by each dyad during pre-intervention and post-intervention conditions.

For Cole & Jan, Zane & Raquel, and Tommy & Katie, the average percentage of intervals

containing therapist-rapport behaviors was significantly higher during pre-intervention sessions

with the high-rapport dyad (= 51.85%, 45.42%, and 52.33%) compared to pre-intervention

sessions with the lack-of-rapport dyad (M= 40%, 32.22%, and 34.56%). Following

discrimination training (i.e., post-intervention), the average percent of intervals with therapist

emitted rapport behaviors increased Cole & Raquel, Zane & Raquel, and Tommy & Katie (M=

57.78%, 61%, and 67.41%) respectively.

In addition to calculating average percentages of the combined target rapport behaviors,

the percentage of intervals with each child-emitted target rapport behavior for Cole, Zane, and

Tommy were calculated. The average percentage of intervals that Cole, Zane, and Tommy

engaged in each target rapport behavior (i.e., approaches, eye contact, body orientation, physical

35

Page 43: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

contact, and smiles) can be seen in Figures 8 to 22. In terms of which behavior occurred most

frequently (i.e., central tendency) throughout pre-intervention and post-intervention conditions,

the percentage of intervals with each target behavior across both high-rapport and lack-of-rapport

therapists were calculated. The behavior(s) emitted most frequently will further be discussed for

each child participant. .

For Cole (see Figures 8 to 12), body orientation towards a therapist occurred most

frequently (on an a average of 62.27% of intervals) followed by eye contact (37.04%)

approaches (25.46%), physical contact (23.15%) and smiles (22.68%). In terms of the highest

occurring rapport behavior, Cole’s body was oriented toward the high-rapport therapist an

average of 80.56% of intervals and oriented towards the lack-of-rapport therapist on an average

of 25% of intervals during pre-intervention. During post-intervention, Cole’s body was oriented

toward the high-rapport therapist an average of 94.44% of intervals and body orientation towards

the lack-of-rapport therapist occurred on an average of 98.15% of intervals. In terms of the

second highest occurring behavior, Cole displayed eye contact during 75% of intervals with the

high-rapport therapist, and 11.11% of intervals with the lack-of-rapport therapist during pre-

intervention. During post-intervention, eye contact with the high-rapport therapist dropped to an

average of 24.07% of intervals, and eye contact with the lack-of-rapport therapist increased to an

average of 18.52%

For Zane (see Figures 13 to 17), body orientation towards a therapist occurred most

frequently (on an a average of 73.41% of intervals) followed by smiles (52.78%), eye contact

(47.42%), approaches (26.39%) and physical contact (8.53%). In terms of the highest occurring

rapport behavior, Zane’s body was oriented toward the high-rapport therapist an average of

72.22% of intervals and oriented towards the lack-of-rapport therapist on an average of 42.36%

36

Page 44: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

of intervals during pre-intervention. During post-intervention, Zane’s body was oriented toward

the high-rapport therapist an average of 95.37% of intervals and body orientation towards the

lack-of-rapport therapist occurred on an average of 94.44% of intervals. In terms of the second

highest occurring behavior, Zane smiled during 67.36% of intervals during interactions with the

high-rapport therapist, and 23.61% of intervals with the lack-of-rapport therapist during pre-

intervention. During post-intervention interactions, Zane’s smiles occurred on an average of

64.81% of intervals with the high-rapport therapist and smiled during 60.19% of intervals with

the lack-of-rapport therapist.

For Tommy (see Figures 18 to 22), body orientation towards a therapist occurred most

frequently (on an a average of 60.94% of intervals) followed by smiles (46.49%), eye contact

(34.55%), physical contact (32.33%) and approaches (24.28%). In terms of the highest occurring

rapport behavior, Tommy’s body was oriented toward the high-rapport therapist an average of

69.44% of intervals and oriented towards the lack-of-rapport therapist on an average of 32.77%

of intervals during pre-intervention. During post-intervention, Tommy’s body was oriented

toward the lack-of-rapport therapist on an average of 85.18% of intervals. Post-intervention

measures were not conducted with the high-rapport therapist. In terms of the second highest

occurring behavior, Tommy smiled during an average of 40.56% of intervals during interactions

with the high-rapport therapist, and 12.22% of intervals with the lack-of-rapport therapist during

pre-intervention. During post-intervention interactions, Tommy’s smiling increased during

interactions with the high-rapport therapist to 37.96% of intervals during post-intervention.

37

Page 45: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

CHAPTER 7

GENERAL DISCUSSION

The current study evaluated if rapport could be defined using behavioral correlates and if

rapport could be improved following implementation of a discriminative-stimulus conditioning

procedure. Our results have several indications: (1) children with autism exhibit differential and

higher levels of rapport behaviors (e.g., eye contact, approaches, etc.,) in the presence of a high-

rapport therapist compared to lack-of-rapport therapists, (2) a discriminative stimulus procedure

was successful in establishing the lack-of-rapport therapists’ social interaction as a

discriminative stimulus, (3) social interaction, after being established as discriminative stimulus,

acquired reinforcing properties, and (4) after social interaction acquired reinforcing properties (as

a result of the discriminative stimulus procedure), behavioral correlates of rapport increased with

all three lack-of-rapport dyads to levels similar (and sometimes higher) to that of high-rapport

dyads.

The results of the discriminative stimulus evaluation suggest that social interaction was

successfully established as a conditioned reinforcer. If reinforcement is defined by its initial

effect on behavior, then the results demonstrated by Cole, Zane, and Tommy during the

discriminative training evaluation support the notion that social interaction was indeed

established as a conditioned reinforcer. However, it is possible that conditioned reinforcers have

other properties, besides a reinforcing one, and it is these other roles (e.g., discriminative

properties), which produce the effects attributed to reinforcement (Kelleher & Gollub, 1962).

It is also possible that the reinforcing effect may diminish over time without

systematically fading primary reinforcement out. The results suggest that social interaction

alone, without additional pairings with primary reinforcers, increased responding. However, the

38

Page 46: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

current study did not conduct follow-up measures to evaluate if social interaction would maintain

responding without intermittent pairings with primary reinforcers over time. Future research

should continue to examine the optimal method to condition social reinforcers for children with

autism and methods in which to promote maintenance of the effect.

Given the conceptualization of rapport discussed by Tickle-Degnen and Rosenthal (1987,

1990), the current study specifically defined rapport as a construct comprised by approaches, eye

contact, body orientation, physical contact, proximity, and smiles. It was found that when

independent observers were given brief (3-minute) video footage of an interaction between a

behavioral therapist and a child with autism, both independent observers were able to accurately

assess rapport by measuring the nonverbal behaviors stated above. In other words, both

independent observers reliably measured higher and differentiated levels of rapport behaviors

during interactions with high-rapport dyads compared to interactions with lack-of-rapport dyads.

The results support the effectiveness of the method utilized by McLaughlin and Carr

(2005) that was adapted in the current study to form high-rapport and poor-rapport dyads. In

other words, the use of staff self-ratings and preference assessment ratings made by the child

with disabilities may be an effective method to describe relationship quality between an

instructor and a learner. In addition, the results suggest that the target behaviors selected for

measurement in the current study (e.g., eye contact, smiles, etc.,) were indeed behavioral

correlates of rapport.

This supports previous research that has found an association between perceived rapport

and nonverbal behavioral correlates (e.g., Bernieri, 1988; Bernieri, Gillis, Davis, Grahe, 1996)

and suggests rapport can be defined via directly observable measures. Future research should

39

Page 47: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

continue to examine the behaviors associated with rapport, and specifically if there is an

association between verbal behaviors and rapport.

Given that rapport was found to be readily observable, it suggests that interventions

aimed to enhance rapport can now be measured using an objective method. The current study

evaluated if conditioning social interaction (delivered from the lack-of-rapport therapist) as a

reinforcer for a child with autism would increase the level of rapport between the dyad.

Our results suggest that following a discrimination training procedure, rapport behaviors

emitted by the lack-of-rapport dyad increased to levels similar and sometimes higher to that of

the rapport behaviors emitted by the rapport-dyad. Although child emitted rapport behaviors

were observed as the primary unit of measurement in the current study, it was found that mutual

rapport behaviors and therapist emitted rapport behaviors increased as well. This supports the

notion that rapport is reciprocal process involving both members of the dyad.

It is possible that as the child rapport behaviors increased (e.g., child eye contact), it

served to reinforce (or provide an attention seeking bid for attention) to the therapist’s behavior.

This trend was seen in all child participants and their respected therapists. For example,

following discrimination training, child eye contact increased for Cole, Zane, and Tommy and

therapist eye contact concurrently increased for Jan, Raquel, and Katie (lack-of-rapport

therapists).

In addition to the objective success of the current evaluation, social validity results (see

Appendix E) indicate that the lack-of-rapport therapists perceived the intervention as meaningful

and effective. Jan (lack-of-rapport therapist for Cole), Raquel (lack-of-rapport therapist for

Zane), and Katie (lack-of-rapport therapist for Tommy) rated the importance, significance, and

advantages of the intervention as “very important” and stated they could easily understand the

40

Page 48: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

intervention and why it was conducted. In addition, Jan anecdotally stated that she now had a

“bond” with Cole that she did not have prior to the start of intervention.

In sum, the current evaluation provides (1) an objective method to measuring rapport, (2)

support for the discrimination training procedure in establishing neutral social stimuli as

conditioned reinforcers, and (3) support that establishing a therapist’s social interaction as a

conditioned reinforcer may increase levels of rapport. Despite the success of both the

measurement of rapport and enhancement of rapport, several limitations are worth noting.

The first limitation was that pre-intervention measures of rapport behaviors for Cole and

Zane were not randomized and were conducted in an alternating order. This may decrease the

internal validity of our results, as the author may not have controlled for order effects. However,

rapport behaviors exhibited by the lack-of-rapport dyad and the high-rapport dyad were not

likely effected by the sequential order given that observations of each dyad were separated by a

minimum of 30-minutes, and sometimes, due to lack of availability of therapist and child,

sessions were separated across days at a time.

The second limitation of the current study was related to the practical use of measuring

rapport behaviors. In the current study, fifteen behaviors (e.g., child smiles, mutual smiles,

therapist smiles, child eye contact, mutual eye contact, therapist eye contact, etc.,) were scored

every five seconds for each session. Although this method allowed us to capture the occurrence

and nonoccurrence of the target rapport behaviors, this measurement system may not be useful

for clinical use. Future research may want to evaluate if rapport behaviors can be captured using

a less time-consuming data collection method (e.g., momentary time sampling) or limiting the

behaviors that are measured may provide a method for clinicians to monitor staff-client

interactions and intervene accordingly. However, there is a trade-off as limiting which rapport

41

Page 49: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

behaviors to measure, for example, only observing approaches and smiles, may produce

inconclusive results.

The results of child emitted rapport behaviors indicated that each child participant

expressed rapport differently and some measures were found to be more indicative of rapport

than others. For example, during Cole’s rapport pre-intervention (i.e., baseline) sessions, child-

emitted body orientation was significantly differentiated and higher during interactions with the

high-rapport therapist compared to his interactions with the lack-of-rapport therapist. This

suggests that body orientation was one of the more significant indicators of a positive social

interaction than physical contact, in which both the lack-of-rapport and rapport dyad produced

low and similar levels during pre-intervention measures. In addition, body orientation and child

smiles seemed to be significant indicators of rapport for Zane and Tommy, whereas physical

contact remained at low levels during interactions with both the high-rapport therapists and lack-

of-rapport therapists. In sum, body orientation, eye contact, and smiles seemed to be the

strongest indicator of rapport whereas physical contact seemed be the lowest indicator of rapport.

However, only three children were evaluated, all three in which had a diagnosis of autism

spectrum disorder (ASD). Therefore, although the current study may provide useful information

on the behavioral correlates of rapport displayed by children with autism, future research may

examine these behavioral correlates with populations aside from individuals with ASD.

The third limitation important to discuss is that the independent observers measuring

behavioral correlates of rapport were not blind observers. That is, the independent observers

were aware of whether the interaction being observed was a perceived high rapport or lack-of-

rapport dyad. Although high measures of interobserver agreement were found between two

independent observers, there still may be bias in the measurement system. Future research may

42

Page 50: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

further validate these findings by utilizing independent observers who are blind to the

experimental conditions.

Table 1

Formation of Dyads (Cole)

Note. Dashes indicate no session’s run, criteria already met. Only the lack-of-rapport dyad

participated in the discrimination training evaluation. Both high-rapport and lack-of-rapport

dyads participated in the rapport evaluation

aComparison dyad (high-rapport). bIntervention dyad (lack-of-rapport)

Table 2

Formation of Dyads (Zane)

Note. Dashes indicate no session’s run, criteria already met. Only the lack-of-rapport dyad

participated in the discrimination training evaluation. Both high-rapport and lack-of-rapport

dyads participated in the rapport evaluation

aComparison dyad (high-rapport). bIntervention dyad (lack-of-rapport)

Staff Self-Rating (Likert 0-5)

Child Rating on Preference Assessment

(# chosen/trials) Dyad Group Ricka 5 3/3 High-rapport dyad Stan 5 2/3 ----- Janb 1 0/3 Lack-of-rapport dyad

Tessa 2 1/3 -----

Staff Self-Rating (Likert 0-5)

Child Rating on Preference Assessment

(# chosen/trials) Dyad Group Rya 5 3/3 High-rapport dyad Matt 4 2/3 -----

Raquelb 3 0/3 Lack-of-rapport dyad Katie 3 1/3 -----

43

Page 51: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Table 3

Formation of Dyads (Tommy)

Note. Dashes indicate no session’s run, criteria already met. Only the lack-of-rapport dyad

participated in the discrimination training evaluation. Both high-rapport and lack-of-rapport

dyads participated in the rapport evaluation

aComparison dyad (high-rapport). bIntervention dyad (lack-of-rapport)

Table 4

Results of Response Assessments

Note. Response A and response B met selection criterion (i.e., average rate of 1.0 responses per

minute or below across three consecutive sessions) and were selected for use during baseline and

Staff

Self-Rating (Likert 0-5)

Child Rating on Preference Assessment

(# chosen/trials)

Dyad Group Marcya 5 3/3 High-rapport dyad Tessa 5 2/3 ----- Katieb 3 0/3 Lack-of-rapport dyad Raquel 3 0/3 -----

Child Participant

Response A

Average across Three Sessions (Responses/per

minute)

Response B

Average across Three Sessions (Responses/per

minute) Cole 1A: Tapping a

3x5 pink index card

0 1B: Tapping a blue “X” on 8.5x11 paper

0

Zane

2A: Tapping a blue “X” on 8.5x11 paper

0.33

2B: Tapping the top of an empty can

0.11

Tommy

3A: moving a

star (i.e., block) across a

centered line on 8.5x11 paper

0

3A: Tapping a 3x5 pink index

card

0.11

44

Page 52: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

post-training sessions in the discrimination training evaluations. Cole’s responses are denoted as

response 1A and 1B. Zane’s responses are denoted as response 2A and 2B. Tommy’s responses

are denoted as response 3A and 3B. Responses that did not meet selection criterion were

discarded from further use in the study and are not depicted.

Table 5

Interobserver agreement results: Cole’s rapport evaluation

Note. Mean interobserver agreement (IOA) for Cole during rapport evaluation. Table depicts

IOA across high-rapport dyad, lack-of-rapport dyad, and target behaviors during pre-intervention

and post-intervention.

High-rapport dyad

Pre-Intervention

Post-Intervention

Child rapport behaviors 93.33% 93.33% Mutual rapport behaviors 90.28% 96.11% Therapist rapport

behaviors 93.61% 91.67%

Lack-of-rapport dyad

Child rapport behaviors 95.56% 93.33% Mutual rapport behaviors 88.83% 95% Therapist rapport

behaviors 92.78% 90%

Target rapport behaviors

Approaches 93.31% 84.03% Eye contact 90.12% 94.44% Body orientation 93.52% 99.08% Physical contact 93.83% 93.06% Proximity 90.74% 97.22% Smiles 91.98% 91.20%

45

Page 53: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Table 6

Interobserver agreement results: Zane’s rapport evaluation

Note. Mean interobserver agreement (IOA) for Zane during rapport evaluation. Table depicts

IOA across high-rapport dyad, lack-of-rapport dyad, and target behaviors during pre-intervention

and post-intervention.

High-rapport dyad

Pre-Intervention

Post-Intervention

Child rapport behaviors 92.20% 88.89% Mutual rapport behaviors 88.33% 96.11% Therapist rapport

behaviors 90% 90.55%

Lack-of-rapport dyad

Child rapport behaviors 95.56% 90.83% Mutual rapport behaviors 88.83% 90% Therapist rapport

behaviors 92.78% 90.28%

Target rapport behaviors

Approaches 88.19% 87.5% Eye contact 86.81% 93.98% Body orientation 89.35% 100% Physical contact 93.30% 92.59% Proximity 88.89% 100% Smiles 90.51% 93.06%

46

Page 54: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Table 7

Interobserver agreement results: Tommy’s rapport evaluation

Note. Mean interobserver agreement (IOA) for Tommy during rapport evaluation. Table depicts

IOA across high-rapport dyad, lack-of-rapport dyad, and target behaviors during pre-intervention

and post-intervention. Dashes indicate sessions that were not conducted.

High-rapport dyad

Pre-Intervention

Post-Intervention

Child rapport behaviors 88.33% ---- Mutual rapport behaviors 92.22% ---- Therapist rapport

behaviors 91.94% ----

Lack-of-rapport dyad

Child rapport behaviors 92.5% 90% Mutual rapport behaviors 90.83% 91.39% Therapist rapport

behaviors 90.83% 90.56%

Target rapport behaviors

Approaches 89.59% 87.03% Eye contact 95.6% 86.57% Body orientation 88.43% 93.52% Physical contact 92.13% 93.59% Proximity 90.97% 94.44% Smiles 89.35% 90.28%

47

Page 55: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Baseline Post-Intervention

Figure 1. Rate of responding for each child participant. The double phase change lines indicate

discrimination training occurred (see Figures 2-4). Black circles denote response A. White

circles denote response B probes.

0

1

2

3

4

5

0 1 2 3 4 5 6 7 8 9 10

Rat

e of

res

pond

ing

Independent Responses (1A)Independent Responses (1B)

Cole

0

1

2

3

4

5

0 1 2 3 4 5 6 7 8 9 10

Rat

e of

res

pond

ing

Independent Responses (2A)Independent Responses (2B)

Zane

0

1

2

3

4

5

0 1 2 3 4 5 6 7 8 9 10

Rat

e of

res

pond

ing

Session (3-minutes)

Independent Responses (3A)Independent Responses (3B)

Tommy

48

Page 56: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Figure 2. Discrimination training for Cole. Mastery criterion denoted by red squares.

Figure 3. Discrimination training for Zane. Mastery criterion denoted by red square.

Figure 4. Discrimination training for Tommy. Mastery criterion denoted by red square.

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11

Perc

enta

ge o

f Res

pons

es

Session (24-trial block)

Correct BlockedPrompted

Cole

Mastery

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11Perc

enta

ge o

f R

espo

nses

Session (24-trial block)

CorrectBlockedPrompted

Zane

Mastery

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11Perc

enta

ge o

f R

espo

nses

Session (24-trial block)

CorrectBlockedPrompted

Tommy

Mastery

49

Page 57: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Child Emitted Rapport Behaviors

Pre-intervention Post-intervention

Figure 5. Average percentage of intervals with child emitted rapport behaviors. Target child

exhibited rapport behaviors include: Approaches, eye contact, orientation, physical contact, and

smiles. Black diamonds depict rapport-dyad interactions. White diamonds depict lack-of-rapport

dyad interactions. Double phase change lines indicate that discrimination training occurred.

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

high-rapport dyad

lack-of-rapport dyad

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Ave

rage

Per

cent

age

of In

terv

als

Session (3-minutes)

Cole

Zane

Tommy

50

Page 58: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Mutual Rapport Behaviors

Pre-intervention Post-intervention

Figure 6. Average percentage of intervals with rapport behaviors emitted by both the child and

therapist at the same time. Target mutually exhibited rapport behaviors include: eye contact,

orientation, physical contact, proximity, and smiles. Black diamonds depict rapport-dyad

interactions. White diamonds depict lack-of-rapport dyad interactions. Double phase change

lines indicate that discrimination training occurred

020406080

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

High-rapport dyad

lack-of-rapport dyad

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Ave

rage

Per

cent

age

of In

terv

als

Session (3-minutes)

Cole

Zane

Tommy

51

Page 59: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Therapist Emitted Rapport Behaviors

Pre-intervention Post-intervention

Figure 7. Average percentage of intervals with therapist emitted rapport behaviors. Target

therapist exhibited rapport behaviors include: Approaches, eye contact, orientation, physical

contact, and smiles. Black diamonds depict rapport-dyad interactions. White diamonds depict

lack-of-rapport dyad interactions. Double phase change lines indicate that discrimination training

occurred

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

high-rapport dyad

lack-of-rapport dyad

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Session (3-minutes)

Ave

rage

Per

cent

age

of In

terv

als

Tommy

Zane

Cole

52

Page 60: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Figure 8. Percentage of intervals with child emitted approaches towards therapist

Figure 10. Percentage of intervals with child body orientation facing therapist

Sessions (3-minute)

Figure 12. Percentage of intervals with child smiles

Figure 9. Percentage of intervals with child emitted eye contact with therapist

Sessions (3-minute)

Figure 11. Percentage of intervals with child initiated physical contact with therapist

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12

Child Approaches

Pre-intervention Post- intervention

high-rapport dyad

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12

Child Body Orientation

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12

Child Smiles

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12

Child Eye Contact

Pre-intervention Post-Intervention

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12

Child Physical Contact

Perc

enta

ge o

f Int

erva

ls

Perc

enta

ge o

f Int

erva

ls

Cole

Child Emitted Target Rapport Behaviors

lack-of-rapport dyad

high-rapport dyad

lack-of-rapport dyad

53

Page 61: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Figure 13. Percentage of intervals with child emitted approaches towards therapist

Figure 15. Percentage of intervals with child body orientation facing therapist

Sessions (3-minute)

Figure 17. Percentage of intervals with child smiles

Figure 14. Percentage of intervals with child emitted eye contact with therapist

Sessions (3-minute)

Figure 16. Percentage of intervals with child initiated physical contact with therapist

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Child Approaches

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Child Body Orientation

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Child Smiles

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Child Eye Contact

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Child Physical Contact

Perc

enta

ge o

f Int

erva

ls

Perc

enta

ge o

f Int

erva

ls

Zane

Child Emitted Target Rapport Behaviors

lack-of-rapport dyad

lack-of-rapport dyad

high-rapport dyad

high-rapport dyad

54

Page 62: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Figure 18. Percentage of intervals with child emitted approaches towards therapist

Figure 20. Percentage of intervals with child body orientation facing therapist

Sessions (3-minute)

Figure 22. Percentage of intervals with child smiles

Figure 19. Percentage of intervals with child emitted eye contact with therapist

Sessions (3-minute)

Figure 21. Percentage of intervals with child initiated physical contact with therapist

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Child Approaches

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Child Body Orientation

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Child Smiles

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Child Eye Contact

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Child Physical Contact

Perc

enta

ge o

f Int

erva

ls

Perc

enta

ge o

f Int

erva

ls

Tommy

Child Emitted Target Rapport Behaviors

lack-of-rapport dyad

lack-of-rapport dyad

high-rapport dyad high-rapport

dyad

55

Page 63: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

APPENDIX A

TREATMENT INTEGRITY CHECKLIST FOR RESPONSE ASSESSMENT

56

Page 64: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Treatment Integrity Checklist Reinforcer Assessment

Child: _______________Staff: ___________ Session: ________

Date: _________________ Target response: __________

Trial presentation Child Response

1 First target response is physically prompted by experimenter

+ --

2 Second target response is physically prompted correctly by experimenter

+ --

3 No social interaction, feedback, or instructions is provided throughout the session (omission of interaction)

+ --

4 The opportunity to emit the response is always present (response materials within close proximity to child)

+ --

Total # Correct (+)

Total # incorrect (-)

Total: Correct/ (correct +

incorrect)

57

Page 65: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

APPENDIX B

TREATMENT INTEGRITY CHECKLIST FOR BASELINE & POST-TRAINING SESSIONS

58

Page 66: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Treatment Integrity Checklist Baseline or Post-training condition (circle)

Child: _______________Staff: ___________ Session: ________

Date: _________________ Target response: __________

Trial presentation Child Response

1 Therapist physically prompts the target response

+ --

2 Therapist delivers brief social interaction/praise

+ --

3 Therapist physically prompts the target response

+ --

4 Therapist delivers brief social interaction/praise

+ --

5 If independent responses occur, therapists delivered brief social interaction

+ -- N/A

6 During omission of target response, no social interaction (NS) is delivered

+ --

Total # Correct(+)

Total # incorrect (-)

Total: Correct/ (correct +

incorrect)

59

Page 67: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

APPENDIX C

TREATMENT INTEGRITY CHECKLIST FOR DISCRIMINATION TRAINING

60

Page 68: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Treatment Integrity Checklist for SD Trials Condition: discrimination training procedure

Child: _________________ Staff: ____________ Prompter: ____________ Date: ________________ Session: ________ Trial presentation 1 3 5 7 9 11 13 15 17 19 21 23

1 Behavioral therapist presents tray of child’s reinforcers

2 Therapist begins social interaction immediately (within 0-2 seconds)

3 Therapist delivers social interaction for 15 seconds (+ or – 5 seconds)

4 Experimenter physically prompts child to reach for #1 ranked SR+ when necessary

5 Experimenter says, “my turn”

6 SR+ are placed back on tray (by therapist or experimenter)

7 Therapist removes tray off table

8 Therapist turns body completely around

9 Experimenter remains behind child at all times in neutral stance

61

Page 69: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Treatment Integrity Checklist for S-Delta Trials Condition: discrimination training procedure

Child: _________________ Staff: ____________ Blocker: ____________ Date: ________________ Session: ________ Trial presentation 2 4 6 8 10 12 14 16 18 20 22 24

1 Behavioral therapist presents tray of child’s reinforcers

2 Therapist turns body completely around so she/he is not facing child

3 Experimenter blocks using most-to-least intrusive prompting methods when necessary

4 Therapist turns around to remove tray after 15 seconds (+ or – 5 seconds)

6 Therapist removes tray off of table

7 Therapist turns body around so he/she is not facing child

8 Experimenter remains behind child in a neutral stance at all times

62

Page 70: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

APPENDIX D

SOCIAL VALIDITY QUESTIONNAIRE

63

Page 71: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Social Validity Questionnaire Directions: Circle the best answer

1. Do you feel that the level of rapport between behavioral therapists and children with autism is a socially important variable?

(Circle one: not important, a little important, quite important, very important)

2. Prior to the current study, how effective has training been in teaching you how to build rapport with a child?

(Circle one: ineffective, a little effective, quite effective, very effective)

3. How would you rate the effectiveness of the intervention for this case?

(Circle one: ineffective, a little effective, quite effective, very effective)

4. How would you rate the importance, significance, and advantages, of the intervention?

(Circle one: not important, a little important, quite important, very important)

5. How much time was taken per week for the intervention?

(Circle one: hardly any time, a fair bit of time, a lot of time, too much time)

6. Was the time taken to implement worthwhile? (i.e., did the ends justify the means?)

(Circle one: not worth the time, a little worth the time, worth the time, well worth the time)

7. How intrusive was the intervention?

(Circle one: not intrusive, a little intrusive, somewhat intrusive, very intrusive)

8. Did you understand the intervention and why it was conducted?

(Circle one: not at all, understood some, understood most, understood easily)

9. Do you think you could implement the intervention on your own?

(Circle one: not at all, with a lot of assistance, with a little assistance, easily)

10. How willing are you to do similar interventions in the future?

(Circle one: not at all, a little willing, quite willing, very willing)

11. How satisfied are you with the results of the intervention?

(Circle one: not satisfied, a little satisfied, satisfied, very satisfied)

64

Page 72: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

APPENDIX E

SOCIAL VALIDITY RESULTS

65

Page 73: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Respondent: Jan Question Rating Comments

1. Do you feel that the level of rapport between behavioral therapists and children with autism is a socially important variable?

Very Important

2. Prior to the current study, how effective has training been in teaching you how to build rapport with a child?

A little effective Only been instructed to pair myself with reinforcers

3. How would you rate the effectiveness of the intervention for this case?

Very effective After the intervention, the child is interacting with me

more and I feel we now have amazing “bond.”

4. How would you rate the importance, significance, and advantages, of the intervention?

Quite important

5. How much time was taken per week for the intervention?

A fair bit of time

6. Was the time taken to implement worthwhile? (i.e., did the ends justify the means?)

Well worth the time

7. How intrusive was the intervention?

Not intrusive

8. Did you understand the intervention and why it was conducted?

Understood easily

9. Do you think you could implement the intervention on your own?

With a little assistance

10. How willing are you to do similar interventions in the future?

Very willing

11. How satisfied are you with the results of the intervention?

Very satisfied After intervention, my relationship seems to have

changed with him.

66

Page 74: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Respondent: Raquel Question Rating Comments

1. Do you feel that the level of rapport between behavioral therapists and children with autism is a socially important variable?

Very important

2. Prior to the current study, how effective has training been in teaching you how to build rapport with a child?

A little effective

3. How would you rate the effectiveness of the intervention for this case?

Quite effective

4. How would you rate the importance, significance, and advantages, of the intervention?

Very important

5. How much time was taken per week for the intervention?

A fair bit of time

6. Was the time taken to implement worthwhile? (i.e., did the ends justify the means?)

Worth the time

7. How intrusive was the intervention?

Not intrusive

8. Did you understand the intervention and why it was conducted?

Understood easily

9. Do you think you could implement the intervention on your own?

Easily

10. How willing are you to do similar interventions in the future?

A little willing

11. How satisfied are you with the results of the intervention?

Very satisfied

67

Page 75: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

d

Respondent: Katie Question Rating Comments

1. Do you feel that the level of rapport between behavioral therapists and children with autism is a socially important variable?

Very Important

2. Prior to the current study, how effective has training been in teaching you how to build rapport with a child?

A little effective

3. How would you rate the effectiveness of the intervention for this case?

Very effective

4. How would you rate the importance, significance, and advantages, of the intervention?

Quite important

5. How much time was taken per week for the intervention?

A fair bit of time

6. Was the time taken to implement worthwhile? (i.e., did the ends justify the means?)

Well worth the time

7. How intrusive was the intervention?

Not intrusive

8. Did you understand the intervention and why it was conducted?

Understood easily

9. Do you think you could implement the intervention on your own?

With a little assistance

10. How willing are you to do similar interventions in the future?

Very willing

11. How satisfied are you with the results of the intervention?

Very satisfied

68

Page 76: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

REFERENCES

Aronson, E. (1984). The social animal. New York: W.H. Freeman.

Babad, E., Bernieri, F., & Rosenthal, R. (1987). Nonverbal and verbal behavior of preschool,

remedial, and elementary school teachers. American Educational Research Journal, 24,

405-415.

Babad, E., Bernieri, F., & Rosenthal, R. (1989). Nonverbal communication and leakage in the

behavior of biased and unbiased teachers. Journal of Personality and Social Psychology,

56, 89-94.

Bernieri, F. (1988). Coordinated movement and rapport in teacher- student interactions. Journal

of Nonverbal Behavior, 12, 120- 138.

Bernieri, F. J., Gillis, J. S., Davis, J. M., & Grahe, J. E. (1996). Dyad rapport and the accuracy of

its judgment across situations: A lens model approach. Journal of Personality and Social

Psychology, 71, 110–129.

Bernieri, F., Resnick, J. S., & Rosenthal. R. (1988). Synchrony, pseudo- synchrony, and

dissynchrony: Measuring the entrainment process in mother-infant dyads. Journal of

Personality and Social Psychology, 54, 243-253.

Carr, E. G., McConnachie, G., Levin, L., & Kemp, D. C. (1993) Communication-based treatment

of severe behavior problems. (1993). In Behavior analysis and treatment (pp. 231-267).

Boston, MA: Springer US. DOI: 10.1007/978-1-4757-9374-1_10

Dinsmoor, J. A. (1995a). Stimulus control: Part I. The Behavior Analyst, 18, 51–68. Retrieved

from http://www.ncbi.nlm.nih.gov/pmc/journals/557/

Dinsmoor, J. A. (1995b). Stimulus control: Part II. The Behavior Analyst, 18, 253–269.

Retrieved from http://www.ncbi.nlm.nih.gov/pmc/journals/557/

69

Page 77: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Dunlap, G., Eno-Hieneman, M., Clark, S., & Childs, A. (1995). A preliminary exploration of

rapport development. Unpublished manuscript. University of South Florida, Tampa.

Dunlap, G., & Koegel, R.I., (1980). Motivating autistic children through stimulus variation.

Journal of Applied Behavior Analysis, 13, 619- 627. DOI: 10.1901/jaba.1980.13-619

Egan, G. (1975). The skilled helper: A model for systematic helping and interpersonal relating.

Monterey, Calif: Brooks/Cole Pub. Co. DOI: 10.1037/0013611

Fantino, E. (1977). Conditioned reinforcement. In W.K. Honig & J.E.R. Staddon (Eds.),

Handbook of operant behavior (pp. 313-339). Englewood Cliffs, NJ: Prentice Hall.

Fisher, W., Piazza, C. C., Bowman, L. G., Hagopian, L. P., Owens, J. C., & Slevin, I. (1992). A

comparison of two approaches for identifying reinforcers for persons with severe and

profound disabilities. Journal of Applied Behavior Analysis, 25, 491-498. DOI:

10.1901/jaba.1992.25-491

Gillis, J. S., Bernieri, F.J., & Wooten, E. (1995). The effects of stimulus medium and feedback

on the judgment of rapport. Organizational Behavior and Human Decision Processes, 63,

33-45.

Gollub, L.R. (1970). Information on conditioned reinforcement: A review of conditioned

reinforcement, edited by Derek P. Hendry. Journal of the Experimental Analysis of

Behavior, 14, 361-372.

Holth, P., Vandbakk, M., Finstad, J., Grønnerud, E.M., & Mari, J. (2009). An operant analysis of

joint attention and the establishment of conditioned social reinforcers. European Journal

of Behavior Analysis, 10, 143-158. Retrieved from http://www.ejoba.org/

Kelleher, R.T., & Gollub, L.R. (1962). A review of positive conditioned reinforcement. Journal

of the Experimental Analysis of Behavior, 5, 543-597.

70

Page 78: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Koegel, R. I., Dyer, K., & Bell, I. K. (1987). The influence of child preferred activities on

autistic children’s social behavior. Journal of Applied Behavior Analysis, 20, 243- 252.

DOI: 10.1901/jaba.1987.20-243

Leaf, R. & McEachin, J. (1999). A work in progress behavior: Management strategies and a

curriculum for intensive behavioral treatment of autism. New York, NY: DRL Books.

Lovaas, O. I., Freitag, G., Kinder, M. I., Rubenstein, B. D., Schaeffer, B., & Simmons, J. Q.

(1966). Establishment of social reinforcers in two schizophrenic children on the basis of

food. Journal of Experimental Child Psychology, 4, 109-125.

Maurice, C., Green, G., & Luce, S. C. (1996). Behavioral intervention for young children with

autism: A manual for parents and professionals. Austin, TX: Pro-ed.

McLaughlin, D. M., & Carr, E. G. (2005). Quality of rapport as a setting event for problem

behavior. Journal of Positive Behavior Interventions, 7, (2), 68-91. DOI:

10.1177/10983007050070020401

McConnell, S. R., (2002). Interventions to facilitate social interaction for young children with

autism: Review of available research and recommendations for educational intervention

and future research. Journal of Autism and Developmental Disorders, 32, 351- 372.

DOI: 10.1023/A:1020537805154

O’Toole, G. (2012). Communication: Core interpersonal skills for health professionals (2nd

ed.). Sydney: Churchill Livingstone/Elsevier.

Roberts, S. D., & Bouchard, K. R. (1989). Establishing rapport in rehabilitative audiology.

Journal of the Academy of Rehabilitative Audiology, 22, 67–73. Retrieved from

http://www.audrehab.org/jara.htm

71

Page 79: The Measurement and Enhancement of Rapport Between …/67531/metadc699911/... · Discrimination training for Zane ... and body orientation (i.e., bodily postures) may be important

Strain, P. S., & Shores, R. S. (1977). Social reciprocity: A review of research and educational

implications. Exceptional Children, 43(8), 526-530. Retrieved from

http://journals.cec.sped.org/ec/

Taylor, B. A., & Fisher, J. (2010). Three important things to consider when starting intervention

for a child diagnosed with autism. Behavior Analysis in Practice, 3, 52-53

Tickle-Degnen, L., & Rosenthal, R. (1987). Group rapport and nonverbal behavior.

Group Processes and Intergroup Relations, 9, 113-136.

Tickle-Degnen, L., & Rosenthal, R. (1990). The nature of rapport and its nonverbal correlates.

Psychological Inquiry, 1(4), 285-91. DOI: 10.1207/s15327965pli0104_1

White, S.W., Keonig, K., Scahill, L. (2007). Social skills development in children with Autism

Spectrum Disorders: A review of the intervention research. Journal of Autism and

Developmental Disorders, 37, 1858-1868. DOI: I 10.1007/s10803-006-0320-x

Williams, B. A. (1994). Conditioned reinforcement: Experimental and theoretical issues. The

Behavior Analyst, 17, 261-285.

72