IT SUPPORT & SOLUTIONS FOR WESTERN CANADIAN BUSINESSES

• Look at the “Money of IT” where we spend our $$$ and why– What is IT really? Why do I have it?

– What is the difference between IT and IS???

• Examine metrics for measuring IT value.– Are ROI, TCO and others the right tools?

• Where are the biggest Money Wasters or Bleeds in IT?– How do they happen?

– And more importantly - what can I do to prevent them?

• What key things can I do tomorrow to leverage my IT better?– And can they be easy please!

• Consume caffeine, learn, laugh, collaborate and have fun– Heckling and food fights are optional…

Devices5% Security

6%

IT Training6%

Bandwidth6%

Wireless Data8%

Infra Refresh11%Desktop

Refresh11%

IT People19%

Licensing28%

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#8Phones: Mobility & Voice

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Phones: Mobility & Voice

Phones: Mobility & Voice

#9Ignoring the Cloud

The Cloud

The Cloud

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IT SUPPORT & SOLUTIONS FOR WESTERN CANADIAN BUSINESSES

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