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ght 2013 Proficientz, Inc. All rights reserved. The Most Fun & Rewarding Part of Product Management: Why Isn’t Anyone Doing It? John Mansour @proficientzppm

The Most Fun & Rewarding Part of Product Management: Why Isn’t Anyone Doing It ? John Mansour

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The Most Fun & Rewarding Part of Product Management: Why Isn’t Anyone Doing It ? John Mansour @proficientzppm. Game Time!. FUN!. FUN!. FUN!. NOT FUN!. FUN!. FUN!. FUN!. Finding new opportunities & problems!. FUN!. NOT FUN!. FUN!. FUN!. FUN!. - PowerPoint PPT Presentation

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Page 1: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved.

The Most Fun & Rewarding Part of Product Management:

Why Isn’t Anyone Doing It?

John Mansour@proficientzppm

Page 2: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

FUN!

FUN!

FUN!

FUN!NOTFUN!

Game Time!

Page 3: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

FUN!

FUN!

FUN!

FUN!NOTFUN!

Finding new opportunities & problems!

Page 4: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

FUN!

FUN!

FUN!

FUN!NOTFUN!

Negotiating scope with engineering/development!

Page 5: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

FUN!

FUN!

FUN!

FUN!NOTFUN!

Going on sales calls!

Page 6: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

FUN!

FUN!

FUN!

FUN!NOTFUN!

Writing a functional spec document!

Reading a functional spec document!

Page 7: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

FUN!

FUN!

FUN!

FUN!NOTFUN!

Attending (customer) industry conferences!

Page 8: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

FUN!

FUN!

FUN!

FUN!NOTFUN!

Creating product plans!

Page 9: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

FUN!

FUN!

FUN!

FUN!NOTFUN!

Participating in strategy meetings!

Page 10: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

FUN!

FUN!

FUN!

FUN!NOTFUN!

Completing readiness/launch tasks!

Page 11: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

FUN!

FUN!

FUN!

FUN!NOTFUN!

Creating positioning for something new!

Page 12: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

FUN!

FUN!

FUN!

FUN!NOTFUN!

Resolving customer & sales issues!

Page 13: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

FUN!

FUN!

FUN!

FUN!NOTFUN!

Creating a new solution!

Page 14: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

Pattern of Responses?FUN = Not Product SpecificNOT FUN = Product Specific

Why aren’t we having more fun?

Page 15: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

Structure Conducive to Fun & Rewarding?

FUN!

FUN!

FUN!

FUN!

Page 16: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

FUN or NOT FUN?

My Organization's Goals

Product 4

Goals

Product 5

Goals

Product 3

Goals

Product 2

Goals

Product 1

Goals

Which Product is “Top Dog” Today?

Internally Focused?

Page 17: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

Disconnect?“How do I improve my product?”

“How do I improve my product?”

“How do I improve my product?”

“My company has enormous challenges meeting its goals!”

Target Customers

Page 18: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

Target Customer Organization

C-Level Executives

Department 4 Department 5Department 3

Activity 3

Department 2

Activity 2

Department 1

Activity 1

Step 1

Step 2

Step 3

Step 4

Strategic Initiatives Drive Departmental Goals

Departmental Goals Drive Process Changes

Industry Dynamics Drive Strategy

Page 19: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

Target Customer Organization

C-Level Executives

Department 4 Department 5Department 3

Activity 3

Department 2

Activity 2

Department 1

Activity 1

Step 1

Step 2

Step 3

Step 4

REWARDING!Solutions That Remove Obstacles

FUN!Uncovering Their Biggest Obstacles

Page 20: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

Target Customer Organization

C-Level Executives

Department 4 Department 5Department 3

Activity 3

Department 2

Activity 2

Department 1

Activity 1

Step 1

Step 2

Step 3

Step 4

Problem-Solvers!

Problem-Finders!

PORTFOLIO STRATEGY

Page 21: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

NOT FUN! NOT EASY!My Organization's

Goals

Product 4

Goals

Product 5

Goals

Product 3

Goals

Product 2

Goals

Product 1

Goals

Resources

Justify Enhancements to My Products

Justify Enhancements to My Products

Justify Enhancements to My Products

Justify Enhancements to My Products

Justify Enhancements to My Products

Page 22: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

Target Customer Organization

C-Level Executives

Department 4

Department 5

Department 3

Activity 3

Department 2

Activity 2

Department 1

Activity 1

Step 1

Step 2

Step 3

Step 4

“Top-Down” Simplifies Everything!

Page 23: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved @proficientzppm www.proficientz.com

The Proficientz Difference?

Page 24: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved.

RELEVANCE!

1. B2B specific

2. Framework applied to YOU

3. Current B2B examples

Course Format

Review Best

Practice

Current B2B

Examples

Review Proficientz Templates

Exercise for “My” Markets / Products

Review & Debrief

Page 25: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved.

TOP-DOWN APPROACH!

1. Higher value solutions

2. Greater influence

3. Company success not tied to the success of each product

Target Customer Organization Goals & Strategic Initiatives

Department 4 Goals & Initiatives

Department 5 Goals & Initiatives

Department 3 Goals & Initiatives

Activity 3

Department 2 Goals & Initiatives

Activity 2

Department 1 Goals & Initiatives

Activity 1

Step 1

Step 2

Step 3

Step 4

Page 26: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved.

Fast Adoption3-6 Days

1. Workflows for key activities

2. Supporting templates

3. Alignment to roles

4. Communication to stakeholders

Page 27: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved.

Create Product Plans & Marketing

Programs

Define & PrioritizeUse Cases

Train & SupportSales / Channel

Execute Segment Marketing Programs

Create Market Segment

Positioning

CreateBacklog / Release

Plans

Define & Prioritize

Organizational Readiness Activities

Approve & CommunicateProduct and Marketing

Plans

DeliverSales Tools &

Marketing Materials

Evaluate Target Markets

QuantifySegment Revenue Potential

Evaluate Segment

Competition

Map CoreCompetencies toMarket Segments

Determine Segment Trends

& Drivers

Create & SocializeMarket

Segment Profiles

Create the Market & Portfolio

Strategy

PrioritizeTarget Market

Segments

Define Segment

Marketing Priorities

Align & Prioritize Operational Initiatives

CreateProduct Portfolio

Roadmap

Define & ValidateSegment Business

Requirements

Approve & CommunicateThe Strategic

Plan

Rollout & Deliver Solutions to Target

Markets

CompleteKnowledge

Transfer Training

CompleteOrganizational

Readiness Activities

Promote Thought

Leadership

AchieveCorporate Goals

& Objectives

Develop Products / Services

Design

Validate

Develop

Test

Release to Marketing / Production

Transfer Knowledge With User Stories &

Functional Specifications

Corporate Goals &

Objectives DELIVER

SOLUTIONSUNCOVER

OBSTACLES

Page 28: The Most Fun & Rewarding Part  of  Product Management: Why  Isn’t Anyone Doing It ? John Mansour

Copyright 2013 Proficientz, Inc. All rights reserved.

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90 Minutes!

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