THE NATIONAL LIBRARY OF AUSTRALIA: DIGITISED MATERIAL AND ONLINE COLLECTIONS … · 2018-06-06 · THE NATIONAL LIBRARY OF AUSTRALIA: DIGITISED MATERIAL AND ONLINE COLLECTIONS SURVEY

Appendix A: Survey questions

The National Library of Australia: Digitised material and online collections survey

Start of Block: Default Question Block

Q1 The National Library of Australia: Digitised material and online collections

survey Assessing the needs of Australian researchers

The National Library of Australia is seeking your feedback on the breadth and depth of our digitised

material (for example, newspapers) and online collections (for example, archived websites), and your

experience of using them. An increasing range of the Library’s collections is being digitised and

delivered online through Trove. The Library would like to know how you find out about these online

versions of our collections, how you search Trove to find them and what you use them for.

All responses to the survey are confidential, and individual responses will not be identified in the

reporting of findings. The survey is divided into four sections:

1 – About your research 2 – Finding digitised material and online collections 3 - Searching for

digitised material and online collections 4 – Using digitised material and online collections We

expect the survey will take approximately 10 to 15 minutes to complete.

The survey is open until January 31, 2018.

If you have any questions about the survey, please contact us via email at [email protected]. The

survey begins on the next page.

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THE NATIONAL LIBRARY OF AUSTRALIA: DIGITISED MATERIAL AND ONLINE COLLECTIONS SURVEY

2018 3

Q2 Section 1 - About your research

Q3 Why do you engage in research? Please select all that apply.

Employment (1)

Volunteering (2)

Personal interest (3)

Study (4)

Q4 Which of the following best describes you?

Academic/researcher – research-based organisation (1)

Academic/researcher – university (2)

Archivist (3)

Creative writer (19)

Fellowship - National Library of Australia (4)

Fellowship – Other organisation (5)

Government researcher (6)

Historical society member (7)

Independent scholar (8)

Librarian (9)

Museum curator (10)

Petherick reader (11)

Policy advisor (12)

Study grant recipient - National Library of Australia (13)

Study grant recipient – Other organisation (14)

Student – Postgraduate (15)

Student – Undergraduate (16)

Student - School (17)

Other (please specify) (18) ________________________________________________

Display This Question:

If Which of the following best describes you? = Academic/researcher – research-based

organisation

Or Which of the following best describes you? = Academic/researcher – university

Q5 Do you conduct your research using computational methods with big datasets?

Yes (1)

No (2)

If yes, please give us an example. (3)

________________________________________________


2018 4

Q6 What are your main areas of research or study? Please select all that apply.

Aboriginal and Torres Strait Islander studies (1)

Arts (including visual and performing arts) (2)

Business (3)

Community development (4)

Digital humanities (5)

Economics, commerce (6)

Education (7)

Family history (8)

Health (9)

History (10)

Humanities (11)

Industry (12)

Law (13)

Literature (14)

Politics and Government (15)

Science (16)

Sociology (17)

Technology (18)

Other (please specify) (19) ________________________________________________

Q7 Do you have a Library card from the National Library of Australia?

Yes (1)

No (2)

Not sure (3)

Q8 Are you a Trove registered user?

Yes (1)

No (2)

Not sure (3)

Page Break


2018 5

Q9 Section 2 - Finding digitised material and online collections The National Library of Australia

provides online access to its printed collections through digitisation. As of June 2017, 1.86 million

images have been digitised from the Library's various collections. In addition, 21 million pages of

newspapers and 1.1 million pages of government gazette have been digitised and are accessible on

Trove. The National Library also provides access to born-digital collections such as archived

websites, digital publications via legal deposit, e-books and e-resources. This survey covers these

collections too.

Q10 How do you find out about digitised material and online collections relevant to your research or

study? Please select all that apply.

e-Resources (1)

Internet search engine (2)

Library staff assistance (3)

Library newsletters (4)

Library blogs (5)

Mailing lists (6)

National Library of Australia catalogue (7)

National Library reading room (8)

Social media (9)

Trove (10)

Word of mouth (11)

Have not heard about them (12)

Other (Please specify) (13) ________________________________________________

Q11 How often do you use Trove for research?

Multiple times per day (1)

Daily (2)

Weekly (3)

Monthly (4)

Quarterly (5)

Yearly (6)

I don't use Trove (7)


2018 6

Q12 What digitised material and online collections do you use? Please select all that apply.

Archived websites (1)

Digitised books or e-books (2)

Digitised manuscripts (3)

Digitised maps (4)

e-Resources (5)

Music (6)

Newspapers (7)

Online journals and journal articles (8)

Oral histories (9)

Pictures: photographs, artworks, prints, posters (10)

None of the above (11)

Skip To: Q45 If What digitised material and online collections do you use? Please select all that apply.

= None of the above


2018 7

Q13 Please indicate how useful digitised material and online collections are in relation to meeting your

research requirements.

Does not

meet (1)

Partially

meets (2)

Fully meets

(3) Exceeds (4)

Significantly

exceeds (5)

Do not use

(6)

Archived

websites (1)

Digitised

books or e-

books (2)

Digitised

manuscripts

(3)

Digitised

maps (4)

e-Resources

(5)

Music (6)

Newspapers

(7)

Online

journals and

journal

articles (8)

Oral

histories (9)

Pictures:

photographs,

artworks,

prints,

posters (10)

Q14 Do you have any comments to make about how useful digitised material or online collections are

for your research?

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________


2018 8

Q15 As you think about the digitised material and online collections you have used, is there sufficient

material to meet your research needs?

Does not

meet (1)

Partially

meets (2)

Fully meets

(3) Exceeds (4)

Significantly

exceeds (5)

Do not use

(6)

Archived

websites (1)

Digitised

books or e-

books (2)

Digitised

manuscripts

(3)

Digitised

maps (4)

e-Resources

(5)

Music (6)

Newspapers

(7)

Online

journals and

journal

articles (8)

Oral

histories (9)

Pictures:

photographs,

artworks,

prints,

posters (10)

Q16 Do you have any comments to make about the range of digitised material or online collections?

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________


2018 9

________________________________________________________________

Q17 Are there any digitised materials or online formats you would like to see included in Trove?

Please select all that apply.

3D environments (1)

Audio-visual material (2)

Computer games (3)

Interaction designs (4)

Social media (5)

No opinion (6)

Other? Please list. (7) ________________________________________________

Page Break


2018 10

Q18 Section 3 - Searching Trove for digitised material and online collections

Q19 Trove provides multiple places to begin your search. Where do you most commonly begin a

Trove search?


Books (2)

Diaries, letters and archives (3)

Government gazettes (4)

Journals, articles and datasets (5)

Maps (6)

Music, sound and video (7)

Newspapers (8)

People and organisations (9)

Pictures (10)

Trove homepage (11)

Not sure (12)

I don't use Trove (13)

Skip To: Q43 If Trove provides multiple places to begin your search. Where do you most commonly

begin a Trove sea... = I don't use Trove

Q20 There are two main ways to search Trove, the simple search box and the advanced search form

on each page of Trove. Which of these do you prefer to use?

Advanced search form (1)

Simple search box (2)

Unaware of more than one search option (3)

Q21 Trove organises search results according to media types (books, journals, pictures).

Which forms of media do you most commonly access after you have run your search? Please select

all that apply.


Books (2)

Diaries, letters and archives (3)

Government gazettes (4)

Journals, articles and datasets (5)

Maps (6)

Music, sound and video (7)

Newspapers (8)

People and organisations (9)

Pictures (10)

Not sure (11)


2018 11

Q22 After performing the search, did you get the results you expected?

Yes (1)

No (2)

Sometimes (3)

Q23 Do you have any comments to make about the search results?

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

Q24 Did you know that the digitised material and online collections in Trove come from organisations

around Australia?

Yes (1)

No (2)

Not sure (3)

Q25 Can you identify which organisations contribute content to Trove?

Yes (1)

No (2)

Q26 Do you have any comments to make about identifying contributing organisations?

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________


2018 13

Q27 Section 4 - Using digitised material and online collections

Q28 Have you ever used National Library of Australia services to get help to access our digitised

material or online collections? Please select all that apply.

Ask a librarian (1)

Attended a learning session (2)

Finding aids (3)

Research guide (4)

Trove’s Contact us link (5)

Trove’s Help Centre (6)

Have not used (7)

Other? Please list (8) ________________________________________________

Q29 Have you ever used Trove services to get a copy from our digitised material or online collections?

Please select all that apply.

Buy tab (1)

Buy through Copies Direct (2)

Download/print from own device (3)

Have not used (4)

Q30 Trove includes tools to assist you to organise your research, such as lists, tags and comments,

and pre-prepared citation information. Trove also includes tools that allow people to improve Trove’s

metadata, including newspaper text correction, and splitting and merging works. Do you use any of

these tools?

Yes (1)

No (2)

Skip To: Q38 If Trove includes tools to assist you to organise your research, such as lists, tags and

comments, a... = No


2018 14

Q31 Which of the following research and study tools do you use? Please select all that apply.

Citations (1)

Comments (2)

Lists (3)

Tags (4)

Q32 Which of the following tools do you find most useful for your research or study?

Not at all

useful (1)

A little useful

(2)

Do not use

(3) Useful (4)

Very useful

(5)

Citations (1)

Comments (2)

Lists (3)

Tags (4)

Q33 Do you have any suggestions on enhancements we could make to the Trove research and study

tools?

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

Q34 Do you participate in improving Trove through newspaper text correction, or splitting and merging

works?

Yes (1)

No (2)

Skip To: Q38 If Do you participate in improving Trove through newspaper text correction, or splitting

and merging... = No


2018 15

Q35 How easy do you find these tools to use?

Very difficult

(1) Difficult (2) No opinion (3) Easy (4) Very easy (5)

Newspaper

text correction

(1)

Splitting and

merging works

(2)

Q36 Do you have any suggestions on enhancements we could make to the Trove metadata

improvement tools?

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

Q37 Would you like to share any comments about your participation in contributing to Trove?

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________


2018 16

Q38 What do you produce as a result of your use of digitised material or online collections? Please

select all that apply.

Blog posts (1)

Creative works (2)

Essays or assignments (3)

Exhibition guides and supporting material (4)

Journal articles (5)

New or updated policies (6)

Newspaper articles (7)

Published books (8)

Television programs (9)

Websites (10)


Q39 Do you tell people about the information sources you use for your research or study?

Yes (1)

No (2)

Skip To: Q42 If Do you tell people about the information sources you use for your research or study?

= No

Q40 How do you tell people about Trove? Please select all that apply.

Blogs (1)

Face to face conversations (2)

Interest group newsletters (3)

References within published research (4)

Social media (5)


Q41 Do you refer people to the National Library’s collections? Please tell us why.

Yes (1) ________________________________________________

No (2) ________________________________________________


2018 17

Q42 How likely are you to recommend Trove to a friend or family?

0 (0)

1 (1)

2 (2)

3 (3)

4 (4)

5 (5)

6 (6)

7 (7)

8 (8)

9 (9)

10 (10)

Q43 How strongly do you agree with the following statements?

Strongly

disagree (1)

Slightly

disagree (2) No opinion (3)

Slightly agree

(4)

Strongly

agree (5)

The richness

and diversity

of the National

Library of

Australia’s

collections are

excellent. (1)

I have a high

level of trust in

the National

Library of

Australia and

its collections.

(2)

Q44 What device are you using when you access digitised material or online collections? Check all

that apply.

Desktop computer (1)

Laptop computer (2)

Smart phone (3)

Tablet (4)

Page Break


2018 18

Q45 About you

Q46 What is your postcode? Type in the suburb if you are unsure of your postcode.

Postcode (1) ________________________________________________

I live overseas (2)

Display This Question:

If What is your postcode? Type in the suburb if you are unsure of your postcode. = I live overseas

Q47 If you live overseas, please select the country you reside in.

▼ Afghanistan (1) ... Zimbabwe (193)

Q48 What is you gender?

Male (1)

Female (2)

Other (3) ________________________________________________

Q49 How old are you?

Under 18 years (1)

18 - 24 years (2)

25 - 34 years (3)

35 - 44 years (4)

45 - 54 years (5)

55 - 64 years (6)

65 - 74 years (7)

75 years and over (8)

Q50 Are you of Aboriginal or Torres Strait Islander origin?

Yes (1)

No (2)


2018 19

Q51 Do you speak a language other than English at home?

Yes (1)

No (2)

If yes, which language do you speak at home? (3)

________________________________________________

Q52

The National Library of Australia may wish to follow up on some comments made during the survey. If

you would like to be involved in any follow up or further research, please provide your contact details

below. This is optional and only provide your details if you would like to provide further information.

Name (1) ________________________________________________

Email (2) ________________________________________________

Telephone (3) ________________________________________________

End of Block: Block 1

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THE NATIONAL LIBRARY OF AUSTRALIA: DIGITISED MATERIAL AND ONLINE COLLECTIONS … · 2018-06-06 · THE NATIONAL LIBRARY OF AUSTRALIA: DIGITISED MATERIAL AND ONLINE COLLECTIONS SURVEY