The Next 5 YearsNavigating Change: Leadership,

Technology & Self-Care

Tuesday, September 9, 2014Academic West

Division of Enrollment and Student Services

WelcomeDear Colleagues and Friends,

Welcome to the 26th Annual Nakama Conference! This year, we cast our eyes ahead: in the Next Five Years, change is coming to Western:

• The incoming student population will be more diverse than ever before: how do we develop our professional skills to better serve the next five years of students?

• The largest age demographic in the country is approaching retirement: how can entry-level and mid-level professionals prepare themselves to take advantage of new leadership opportunities?

• The technology available to us is changing rapidly: how can we use technology strategically to improve our collaboration, assessment, and service of students while keeping ourselves safe in a cyber-world that is growing more dangerous?

• Our resources seem to be shrinking even as our workloads seem to be growing: how do we learn to take care of ourselves and each other, to keep our community strong and our quality of service stronger?

Yes, change is coming, faster and more furious than ever before. As colleagues, as a community, as a Circle of Friends, we come together today to prepare ourselves and each other for The Next Five Years. Today’s conference is about Navigating Change: Leadership, Technology, and Self Care. It is your opportunity to take a step back from your everyday work, take a deep breath, connect with your colleagues, and prepare for what the Next Five Years will bring.

We want to thank our Nakama Planning committee, our presenters, our student staff, our donors, and everyone who worked to make this event happen. Most of all, our thanks to You for being here. Welcome to Nakama!

ChairsLeonard Jones, University ResidencesChris Miller, Viking Union Operations

2014 Nakama Planning CommitteeFirass Asad, Carissa Bane, Christina Carlson, Kay Davis, Patrick Durgan, Jean Furlong, Rob Hansen, Deb Nelli, Danielle Smith, Kate Stevenson, Manca Valum and Christina Van Wingerden

Nakama History and Mission

The Nakama tradition began in 1989 under the leadership of then Vice President and Director of Student Affairs, Saunie Taylor. Following the extraordinary events of 1987 in which three key university personnel were tragically killed in an aircraft accident, the Division perceived a need to pull together.

Jack Smith, Director of Student Activities, suggested the Division develop a conference utilizing its own people as resources for sharing ideas and for presenting to each other. Thus Nakama was conceived and developed.

The mission of Nakama is to provide attendees - Division members and our special guests - with opportunities to further develop skills, knowledge, and relationships relevant to their work and to leave feeling rejuvenated and motivated.Our intended learning outcomes for Nakama 26:

1. Develop knowledge and skills to enhance leadership abilities, technology usage and work-life balance

2. Explore emerging trends in technology and potential foruse by division members

3. Review professional development and technologytraining supports available on campus

4. Experience self-care activities and practice skills forwork-life balance

5. Learn about campus programs that support theemerging demographics of the students we will serve inthe next 5 years

6. Rekindle a sense of community, connection andcollaboration between division members

Masters of CeremoniesJune Fraser ThistleJune Fraser Thistle, Office Manager for Residence Life inUniversity Residences. A true “Canucklehead”, sheimmigrated from Canada in 2002 to work at WWU. Whenher current position as office manager for Residence Life,came available in 2009, June JUMPED at the opportunity towork with Dr. John Purdie and the resident education model.She considers it a real privilege to interact with the mostengaged students WWU has to offer. Volunteerism is onher priority list and she works with Domestic Violence &Sexual Assault Services as a help line advocate and isabout to embark on presenting The Empowerment Projectto Whatcom middle/high school students. For fun, June isinvolved with WWU’s Stitch & Munch and continues to makesock monkeys to donate to CPS for children in need.

Nate PaneloNate grew up in the Pacific Northwest, and awkwardly enjoys cloudy and 70 degrees as ideal weather. He attended WWU as an undergraduate and became a well-known student in the ESC and was elected Associated Students VP for Activities. Nate has a BA in Human Services through Woodring College and a Masters in Higher Education in Student Affairs Administration at the University of Vermont (go Catamounts!). Nate worked two years as Resident Director at Seattle University and was hired at Western to run the ESC. He is now in his 3rd year (received the NASPA Region V Outstanding New Professional Award in 2013) and having a blast at his alma mater. Other things to know about Nate: he is a self-disclosed nerd, video game enthusiast, and a Lord of the Rings fan. Lastly, Nate won a contest and flew to Orlando to play against Cam Newton (Quarterback of the Carolina Panthers) in new Madden 15 video game, beating the professional QB by 2 points playing as the Seattle Seahawks… GO HAWKS!

KeynoteGalen EmanueleThe ‘Yes’ Factor Advanced communication and interpersonal behavior based on the improv concept of ‘Yes, And.’Galen Emanuele is the president of Shift Yes and has worked with hundreds of teams and organizations as a speaker and trainer, inspiring a powerful shift in how people interact and communicate in business. He has been performing and teaching all levels of improv for over 10 years and is also a business junky with more than 16 years of experience in sales and marketing.Galen’s highly engaging keynote will captivate and engage the entire audience with interactive, thought-provoking exercises and activities. Participants will gain powerful skills to sharply increase positive, effective communication and interpersonal interactions. This unique, compelling content will be delivered in a dynamic, entertaining way that will have attendees laughing and enjoying this impactful, memorable experience.During the day: Breakout Workshops- highly interactive presentations that will dive deeper into the concepts and techniques introduced in the keynote. Participants will have a blast engaging in new, different activities in pairs, in a circle, or small groups of four or five. The session will explore how the skills being learned can be applied to a variety of business and life situations pertaining to communication, engagement, leadership, and interactions with others.

Breakfast8:00-8:30a

Welcome to Nakama8:45-9a

AW Skybridge

RegistrationSign up for a Planetarium SessionTickets are available at the Registration table from 8:00- 9:00a. The Planetarium is located in HH313 and is limited to 45 seats per show. Travel to Haggard Hall can be done during breaks. Limited transportation is available

AW 204MC’s June Fraser Thistle & Nate Panelo

AW 204Galen Emanuele, President, Shift Yes. The ‘Yes’ Factor - Advanced communication and interpersonal behavior based on the improv concept of ‘Yes, And.’

Break/Registration8:30-8:45a

Keynote Address9-10:15a

Evaluation/Break/Travel to HH Planetarium10:15-10:30a

A Nakama Newbie!Paperless assessment has come to Nakama!

Session evaluations will occur with a click of YOUR finger.We look forward to hearing from you about your Nakama Experience!

Session I10:30-11:30a

LEADERSHIP-AW304Getting the Job and Succeeding through Mentoring: The Beginner’s Guide to Employment at WWUwith Nick Sanchez, HR & Kergie Garcia, Career Services

Evaluation, Break, or Chat 11:30-12p

TECHNOLOGY-AW306Flexibility & Teams-Implementing Office 365 for Collaboration with Jon Junell

Evaluation, Break, or Chat 11:30-12p

LEADERSHIP-AW302Interactive Breakout Workshop-the ‘Yes’ Factor with Galen Emanuele

Evaluation, Break, or Chat 11:30-12p

ENERGIZER-AW210Take Back Your Evenings- Cooking class with Chef Patrick Durgan

Evaluation, Break, or Chat 11:30-12p

PLANETARIUM-HH313Planetarium Show “Two Small Pieces of Glass- the Amazing Telescope”

Travel back for lunch 11:30-12p

For descriptions of each session see informational posters located in AW or the NAKAMA website www.wwu.edu/vpess/nakama/conferencebrochure.shtml

MAC Gym or Communications Lawn depending on weatherThe Nakama Award was established in 1995 by Senior Vice President Eileen Coughlin to recognize the unique contributions and achievements of individuals who advance the mission and goals of the Division of Enrollment and Student Services, including those who:

• Demonstrate outstanding commitment to the development or support of students• Create or significantly contribute to initiatives which promote

student success• Strengthen the Division’s work within the University and

larger community• Provide dedicated and consistently excellent service to

students and/or the Division

Past Recipients:

2013 Janet McLeod2012 Lori Larkin2011 Sally Abbott & John Fuchs2010 Jean Meyer2009 Michael Postlewait2008 Kurt Willis2007 Dixie Doran2006 Lynda Goodrich & Chris Roselli2005 Connie Copeland2004 Emily Gibson & Jules McLeland2003 Margie Conway2002 Kevin Majkut & Jennifer Pickeral2001 Theodore W. Pratt & Lynn Thomas2000 Deborah Frost & Renee Murray1999 David Brunnemer1998 Pat Fabiano1997 Sonia Arevalo-Hayes & Anna Carey1996 Kay Rich1995 Jack Smith

Lunch & Nakama Award12:00-1:15p

Break1:15-1:30p

A Nakama Newbie!Paperless assessment has come to Nakama!

Session evaluations will occur with a click of YOUR finger.We look forward to hearing from you about your Nakama Experience!

LEADERSHIP-AW302Interactive Breakout Workshop- the ‘Yes’ Factor with Galen Emanuele Evaluation, Break, or Chat 2:30-3p

Session II1:30-2:30p

LEADERSHIP-AW406Finding Leadership Within: A Listening Session for Mid-Level Professionals with Dr. Eileen Coughlin Evaluation, Break, or Chat 2:30-3p

TECHNOLOGY-AW306Navigating Information Security Linc Neshiem, WWU Information Security Officer Evaluation, Break, or Chat 2:30-3p

ENERGIZER-AW303Mindfulness MeditationRonna Biggs 1:30-2p

Enhancing your best self in the workplaceKatie Plewa and Catharine Vader 2-2:30p Evaluation, Break, or Chat 2:30-3p

PLANETARIUM-HH313Planetarium Show “Two Small Pieces of Glass-the Amazing Telescope”Travel back to AW 2:30-3pFor descriptions of each session see informational posters located in AW, the NAKAMA website http://www.wwu.edu/vpess/nakama/conferencebrochure.shtml

ENERGIZER-AW N entryTrail Hike on Sehome Hill ArboretumKate Stevenson (Please wear comfortable shoes) 1:30-3p

LEADERSHIP-AW304Leading Change...You as a Social Entrepreneur (yes,YOU!)David Cole • Danica Kilander • Art Sherwood Evaluation, Break, or Chat 2:30-3p

Session III3:00-4:00p

LEADERSHIP-AW210The Next 5 Years- Our Changing CampusPanel 4 presenters/15 min Harold Baker • Anna Blick & Taya Winters •Manca Valum • Hui Ling ChanTECHNOLOGY-AW306Open Tech Lab Time with Tech Tutors 4-5 Mini GroupsStudent Tech Tutors • Sandy Brown • Kevin Dixey

WILD CARD-AW304Lightning Talks: 9 Great Things to Know1. Leadership, Diversity & Team Building

Jose Ona & the UR Custodial Team: Jose Ona, Heather Dodd, Tina Lopez, Tita Julia, Hong Pham, Hue Lee, Dave Burden, Jay Brooks, Rob Hansen, Maafala Petaia, James Olsen

2. 5 Ways to Use Your iOS Device to Make Your LifeEasier - AJ Barse

3. Assessment- The Future Alternative to Clickers AJ Barse & Christina Van Wingerden

4. Sharing a Resource Library using Zotero, an OnlineTool - Dr. Deb Nelli

5. Using Your Electronics for Your Event Project, Unit Collaboration/TRELLO - Dr. Joanne DeMark

6. Building a Caring Community through Online Skill Training with Kognito - Dr. Farrah Green

7. Cultivating Daily Practices that Increase Your Well Being Marli Williams

8. Simple Tips for Showing Respect to Our Transgender Students - Laura Langley & Taya Winters

9. Recognizing Achievement through Digital BadgesJohn Farquhar

ENERGIZER-AW302Hands-on Service Projects for our CommunityChild Protective Services • Volunteer Center of Whatcom County • Women of Color Empowerment Scholarship

PLANETARIUM-HH313Planetarium Show “Two Small Pieces of Glass- the Amazing Telescope”

Closing Remarks4:00-4:15p-AW204

S’More Fun4:15-4:45pm

Dr. Eileen Coughlin

Social Time! Prizes!AW 4th floor Lobby & Skybridge

Thank You Sponsors and WWU Foundation:Associated Students Haggens Boundary Bay Brewery WWU Foundation

Session III continued3:00-4:00p

For descriptions of each session see informational posters located in AW, or http://www.wwu.edu/vpess/nakama/conferencebrochure.shtml

A Nakama Newbie!Paperless assessment has come to Nakama!

Session evaluations will occur with a click of YOUR finger.We look forward to hearing from you about your Nakama Experience!

Event Schedule8:00-8:30 Registration and Breakfast AW Skybridge8:30-8:45 Registration and Break8:45-9:00 Welcome to NAKAMA 2014 by MC’s June Fraser Thistle & Nate Panelo AW 2049:00-10:15 KEYNOTE SPEAKER Galen Emanuele, President, Shift Yes AW 20410:15-10:30 Break, Optional Chat or Evaluation 10:30-11:30 Session I-AW or Haggard Hall Planetarium11:30-12:00 Optional Chat or Evaluation 12:00-1:15 Lunch -MAC Gym or Commmunication Lawn1:15-1:30 Break, Optional Chat or Evaluation1:30-2:30 Session II-AW or Haggard Hall Planetarium2:30-3:00 Break, Optional Chat or Evaluation

3:00-4:00 Session III-AW or Haggard Hall Planetarium4:00-4:15 Closing- Dr. Eileen Coughlin AW 2044:15-4:45 S’More Fun, Prizes- AW 4th fl & Skybridge