The Parramatta Chamber Business Forum Series · 2020. 4. 26. · Be aware people can see what you are doing, focus, don’t get distracted, ... where you list 10 interesting things

IT Support Cloud Solutions App Development

1300 726 679 www.chillit.com.au

The Parramatta Chamber – Business Forum Series



The world of Video Conferencing

Who are the names

Some tips on Etiquette

Security

What else should I consider



Use has exploded in the last month…

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Don’t let this be you…….

https://www.youtube.com/watch?v=48KjeTeWe7Y



The Major Players

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Teams(Microsoft)

Zoom

Webex(Cisco)

Gotomeeting(Logmein)



Others you would recognize..

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Google Hangouts(Google)

Skype(Microsoft)



It’s new to a lot of people….

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Mute…..

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Position...

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Surroundings…....

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Be Prepared…...

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Avoid Distractions...

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Good Lighting…...

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No background noise…..

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1. Do not bounce in your chair

2. Look into the camera

3. Wear appropriate work clothes

4. Use the chat function to ask questions – don’t talk over each other

5. Be aware people can see what you are doing, focus, don’t get distracted, don’t multitask

6. Use a camera cover, only open it when in the VC

7. Test everything before you start

8. Have the best internet connection you can!

9. Do not eat and drink !

VC Etiquette

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1. Fake background, blurred background, Teams has just enabled the background function…

2. Chat function…be aware the whole chat will be saved if the VC is recorded…

3. Zoom allows you to mute everyone, if you are the organiser

4. Raise your hand – released by Teams April 15th

…..

5. Teams has just announced they will show 9 people on the screen

They had a focus group testing it

Features to help….

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1300 726 679 www.chillit.com.au 16



Some Exercises…

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You might have to maximise your window – so you see the tool bar – and hover your mouse over it

Wave or put your hand up

Use the chat function

Minimise the window so you only see who is speaking

Change your background



1. Enhanced security in the “free” version

2. Passwords now activated by default – so you cant just enter a meeting……

3. Waiting room active….…

4. Disable screen sharing…

5. Can disable people using backgrounds

6. Lock meeting once started…….

Security….Zoom Bombing….

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Security….Phishing attacks…….

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Phishing is the fraudulent attempt to obtain sensitive information such as usernames, passwords and credit card details by disguising oneself as a trustworthy entity in an electronic communication.Typically carried out by email spoofing or instant messaging, it often directs users to enter personal information at a fake website which matches the look and feel of the legitimate site.



3000 new domains with the name Zoom in them have been registered in March 2020…some will be legit leveraging Zoom name

At some point you will get an email saying your Zoom meeting is about to start – please click on…..

www.zoom-now.com or www.zoommeeting.com – etc etc

Look at the domain name ! (What is the correct Zoom domain)

You will be prompted to download and run something…..

Security….Phishing attacks…….

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http://www.zoom-now.com/

http://www.zoommeeting.com/



Can everyone stop playing those “challenges” on Facebook, where you list 10 interesting things about yourself…..and encourage your friends to do the same….

➢1st

Street you lived in….

➢Favourite Ice cream flavour…

➢Dogs name….

It is a treasure trove for cyber criminals…

Security…….general Cyber Security…

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1. Collaboration – do you want to share documents & work on them at the same time - Teams

2. Whiteboards – do you need to allow others to draw in the presentation

3. Webcasting / Webinar – do you want to broadcast over a webpage for anyone to see (you might not see them)

4. Recording of the session – do you need it?

5. There is currently an arms race to release new features between Teams & Zoom

Other features you should consider..

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Final Word…. Are you sick of attending Video Conferences

Try the fake paying attention background…..

A photo of you looking at the camera

If you are really clever do a quick video on loop – nodding thoughtfully, smiling encouragingly….

Contact me and I will give you a lesson



Final Word…. 1. All the solutions mentioned are excellent and will work well

2. They are all well engineered and very similar. It is like a modern car, they essentially do the same job but have slight variations which some people may prefer

3. You wont make a mistake selecting any of these…



The world of Video Conferencing

Who are the names

Some tips on Etiquette

Security

What else should I consider



Thankyou…..



Follow Up Questions…..

Feel free to email me on [email protected]



Reference Materials…...

A bit more on each product



Reference Materials…...

Hardware – Logitech: mature – reliable

www.Logitech.com/en-au/video-collaboration/products

http://www.logitech.com/en-au/video-collaboration/products



Teams Owned By Microsoft

Web https://products.office.com/en-au/microsoft-teams/group-chat-software

Bundled with O365 – Office 365

Cost From $7 a month

Free version Trial only

Known for Used in big Corporates, integrates with other MS office products

Maturity Newish but rushing some new features to market

Recommended For everyone large or small

Limitations Can only see 4 participants at once

General Comments Great product

https://products.office.com/en-au/microsoft-teams/group-chat-software



ZoomOwned By Zoom

Web https://zoom.us

Bundled with Stand Alone Product

Cost Starting at $21 a month per host

Free version Yes – limited functionality

Known for Ease of use, very popular, will show 20 faces at once

Maturity Launched 2013

Recommended For everyone large or small

Limitations They give your data to facebook, security concerns

General Comments Can view all participants on the screen at once (over multiple screens)(Created by ex Cisco Webex lead engineer)

https://zoom.us/



WebexOwned By Cisco

Web https://www.webex.com/

Bundled with Stand Alone Product


Free version Yes – limited functionality

Known for High end, many corporate Boardrooms hard wired with Webex,

Maturity Very mature

Recommended For permanent installations

Limitations

General Comments Has traditionally been installed at head office and VC’s run from Boardrooms, encourages use of high end hardware.

https://www.webex.com/



GotomeetingOwned By LogmeIn (owned by Citrix)

Web https://www.gotomeeting.com/en-au

Bundled with Stand Alone Product (sits besides other Goto products)


Free version 14 day trial

Known for Popular with tech’s

Maturity Mature – released 2004

Recommended Good for everyone

Limitations

General Comments Well known, one of the early pioneers of VC

https://www.gotomeeting.com/en-au



Google HangoutsOwned By Google

Web https://hangouts.google.com/

Bundled with G Suite

Cost Starting at ~$8 a month

Free version

Known for Popular with the Google / Android crowd


Recommended If you have G suite installed

Limitations

General Comments Is being continually developed, will continue to grow

https://hangouts.google.com/



SkypeOwned By Microsoft

Web https://www.skype.com/en/

Bundled with Stand Alone

Cost Free for skype calls

Free version Yes

Known for Revolutionising calls


Recommended If you have G suite installed

Limitations MS is phasing out Skype for Business to be replaced by Teams

General Comments Purchased by MS and the business version replaced Lync, rebranded Skype for Business.

https://www.skype.com/en/

Documents

The Parramatta Chamber Business Forum Series · 2020. 4. 26. · Be aware people can see what you are doing, focus, don’t get distracted, ... where you list 10 interesting things