The process of service selection

Listening to your communities and engaging them in selecting waste management services tailored to their needs

Stefan Borowy – Queenstown Lakes District Council

Community Outcome

Sustainable Growth Management

Ensure that adequate waste management services are in place to enable sustainable population growth

How the service complements the community outcome

Residual waste contract review

• Restrict collection times to 2 hour windows in CBD• Increased litter bin emptying• Introduce 120 litre wheelie bins for the majority• No private 240 litre wheelie bins• 120 litre wheelie bins for residents in townships

Results of 2008/09 Annual Plan Consultation

243 submissions received mostly opposed to the new service

120 litre wheelie bins service was against the strategy objective of ‘polluter pays’

No incentive for active recyclers

Project plan for Organic and Residual Waste to include:

• Working party• Zero Waste Roadshow• Zero Waste Brochure

Results of brochureResidual Organic

TypeBlue bags

Council Wheelie Bin

Private Wheelie bin Nothing Bucket

Paper Bag (holiday) collected

Council Wheelie bin collected

Home based composting

Green waste drop-off (Mulching )

Green wate drop-off facility

Active recycler 71% 19% 1% 7% 1% 9% 8% 53% 14% 8%

Typical household (bags) 65% 31% 1% 1% 1% 17% 20% 25% 5% 24%

Typical household (rents home) 40% 50% 10% 0% 0% 15% 45% 10% 0% 45%

Typical household (wheelie bin) 5% 82% 15% 0% 0% 3% 49% 15% 10% 15%

Takes no part in recycling 40% 60% 0% 0% 0% 40% 40% 0% 20% 0%

Unknown 39% 26% 5% 8% 0% 13% 11% 11% 3% 29%

Total 61% 28% 3% 5% 1% 11% 16% 38% 10% 15%

The Future

• Sustainability message for all engineering projects

• e.g. travel demand, water consumption and solid waste