The Professional Staff Senate Professional Preparedness Workshop February 2009

The Professional Staff Senate

Professional Preparedness

Workshop

February 2009

Before We BeginBefore We Begin

LET’S PLAN A TRIP

What kinds of things do you need to think

about when you are planning a trip?

LET’S PLAN A TRIP

Determine where you are going

Trip planning activities

Understand how long it will take you to get there

Figure out the route you want to take

Get there in stages

1

2

3

4

Planning for your career shouldn’t be much different!

The Professional The Professional Preparedness RoadmapPreparedness Roadmap

PROFESSIONAL PREPAREDNESS ROADMAP


How well does your job match your interests, skills, and strengths?


What job do you want to do?

Be open minded

What are your strengths?


What are you really good at doing?

Assess your SWOT & desired

environment


• Why did you decide to enter the field you will enter upon graduation? What were the motivating factors and influences?

• Do these factors still represent some of your inherent strengths?

• What unique value do you add to your department?

• What have been your most notable achievements?

• To what do you attribute your success? How do you measure your success?

• What is your greatest asset?

Questions that you might ask yourself


What are you reallyNOT good at doing?


environment


• What could be improved?

• What do you do badly?

• What are your professional weaknesses?

• How do your weaknesses affect your job performance?

• Think about your most unpleasant experiences in school or in past jobs and consider whether some aspect of your personal or professional life could be a root cause.



What kinds of opportunities are available to you?


environment


• Where are the promising prospects facing you?

• What is the "state of the art" in your particular area of expertise?

• Are you doing everything you can to enhance your exposure to this area?

• What formal training and education can you add to your credentials that might position you appropriately for more opportunities?

• Would an MBA or another graduate degree add to your advantage?

• How quickly are you likely to advance in your chosen career?



What kinds of threats to your success can

you envision?


environment


• What obstacles do you face?

• Are the requirements for your desired job field changing?

• Does changing technology threaten your prospective position?

• Could your area of interest be fading in comparison with more emergent fields?

• Are there real opportunities to advance?



SetS. M. A. R. T

Goals

Set a specific

goal


Set a specific

goal


Create a skills matrix

New skills

Closing the gaps

Current skills you

need more of

Skills you

already have

Instructor-led ClassesInstructor-led Classes

INSTRUCTOR-LED CLASSES

Fall 0710 Classes

Spring 0830 Classes

Summer 0845 Classes

Our initial goal was to create as many learning opportunities for individuals as possible.

Currently we offer more than 50 instructor led classes



Structured yet personalized

Thought provoking

Interactive

Hands-on

Practical


We created a broad based catalog of classes.

50 different instructor led classes

• Become a Better Communicator

• Traits of Leaders

• Critical Behavior Interviewing

• Managing Conflict in the Workplace

• Build an Effective Team

• An Introduction to Coaching & Mentoring

• Facilitating Organizational Change





• Become a Better Communicator


How do I perceive the world, and what impact does that have on my communication style?

How do I assess other’s communication styles?

How do I use that information as I flex the way I communicate?

How can that help us to stay in stay in dialogdialog?




• Critical Behavior Interviewing


PAST BEHAVIOR PAST BEHAVIOR is the best predictor

of FUTURE BEHAVIORFUTURE BEHAVIOR

How do I figure out what differentiates a STAR performer STAR performer from everyone else for this position?

How do I use that information to develop a behavioral profile behavioral profile rather than just a job description?

How do I write interview questions write interview questions that help me to assess a candidate’s past behavior and compare it to my behavioral profile?




• MS Word, Excel, PowerPoint• Transitioning to Office 2007• Project 2003• Creating Electronic Forms• Creating Department

Newsletters

A full line of classes designed to help you become more productive with computers and software.

Software & Computer Productivity Series

WORKSHOPS & SEMINARS

• Supervisors’ Lunch & Learn

• Powerful Tools for Caregivers Seminar

• How to Utilizing EAP Services Seminar

• Coaching & mentoring Workshop

• Behavioral Interviewing Workshop

• Retirement Planning Seminar


10 different workshops & seminars

2 hour, 3 hour & half day sessions :: Intensive and practical

Supervisors’ Lunch & Learn Workshops



• An opportunity to meet and network with other supervisors

• An hour presentation from a noted expert

• A hour, forum-style discussion among participants and with a panel of UB experts

visit www.hr.buffalo.edu/SLL



AugustFive keys to handling tough conversations with employees

SeptemberDon’t tolerate poor performers: Strategies for turning around problem employeesNovemberUnlocking positive attitudes and high performance: Five leadership keys

DecemberPersonal Accountability: How supervisors can get employees to "own" their results

Supervisors’ Lunch & Learn Workshops

January ‘09Becoming a great place to work: What it really takes from supervisors

February‘09Leadership: Inspiring accountability, responsibility, and results

March ‘09Become the boss every employee wants to work for

April ‘09Coaching and retaining STAR performers

Winter 2009 Pilot Winter 2009 Pilot ProgramsPrograms

WINTER 2009 PILOT PROGRAMS

We are constantly in the process of developing new programs.



NewSupervisorOrientation

1 day program

Focused on philosophy

Pilot in NovReady in Jan



Online LearningOnline Learning

ONLINE LEARNING

eLearning should provide alternatives and help compliment instructor-led programs.

4,000 Different eLearning Courses

We have access to a bigger eLearning catalog than any

other SUNY institution

ONLINE LEARNING


• Communicating over the phone & in writing

• Leading meetings• Interpersonal Communication

Communication

• Facilitating teams• Improving work

relationships• Leading teams

Teamwork• Hiring & interviewing• Getting results without

authority• Managing diversity• Performance

management

Supervision

• Photoshop• Dreamweaver• Flash

Web & design

ONLINE LEARNING


Certification classes can cost as much as $4,000.00 $4,000.00 to attend.We can prepare our employees for the same

certification exams with no feeno fee.Certification Program

Process Improvement Six Sigma

Information Technology ITIL

Human Resources PHR & SPHR

Project Management PMP

ONLINE LEARNING

• Automated External Defibrillator Awareness

• Information Security: Protecting our digital assets

• An Introduction to Electronic Personnel Transactions (ePTF)

• Approving Personnel Transactions: Making ePTF quick and easy

• Online Recruitment: An introduction to posting positions on UB Jobs


We are authoring our own eLearning classes

Finding & registering for

Employee Development Employee Development OpportunitiesOpportunities

GET INVOLVED IN AN EMPLOYEE DEVELOPMENT PROGRAM

Get information about our various programs through the University HR website.

www.hr.buffalo.edu/register


GET INVOLVED IN AN EMPLOYEE DEVELOPMENT PROGRAM

Get information about our various programs through the University HR website.


Select the type of program

Select the class, program, or workshop

Register online

QuestionsQuestions

Now Discover Your StrengthsAuthor: Marcus Buckingham

ISBN-13: 978-0743201148

Publisher: Free Press; 1 edition (January 29, 2001)

Strengthsfinder 2.0Author: Tom Rath

ISBN 13: 978-1595620156

Publisher: Gallup Press; 1 edition (February 1, 2007)

Thank You!Thank You!

Documents

The Professional Staff Senate Professional Preparedness Workshop February 2009