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1 Message from the Chairman Dear Reader, Welcome to “QQ”, our brand new platform for sharing information about the activities of the Society. “QQ” simply means Quality Quarterly and will offer amongst others, an opportunity to form a close bond between you as a member and the Society for Quality in Healthcare in Nigeria, while taking you through a journey of the “SQHN” activities. Over the years, we have sought ways of reaching out to our members, care givers and healthcare beneficiaries in general through the use of Seminars, Conferences and Workshops, which are designed to provide knowledge for safe practices and quality in Healthcare in Nigeria. I believe that “QQ” will present another positive step in that direction. This year, the Society experienced tremendous growth in all categories of membership - Students, Standard, Institutional and Corporate members, and we are hopeful for continued growth and active involvement of all members in 2012. This maiden issue touches key developments and transports us through our activities in the Society. With this, I welcome you once again to a wholesome experience as you go through the pages. Please feel free to send in your comments, and be assured that it will be appreciated. Have a Merry Christmas and a Happy New Year. Professor E.A.Elebute Chairman The Quarterly Newsletter for The Society for Quality in Healthcare in Nigeria QQ December Issue | 22 December, 2011 QQ

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Page 1: The QQ- Issue 1

1

Message from the

Chairman

Dear Reader,

Welcome to “QQ”, our brand new platform for sharing

information about the activities of the Society. “QQ” simply

means Quality Quarterly and will offer amongst others, an

opportunity to form a close bond between you as a member and

the Society for Quality in Healthcare in Nigeria, while taking you

through a journey of the “SQHN” activities.

Over the years, we have sought ways of reaching out to our

members, care givers and healthcare beneficiaries in general

through the use of Seminars, Conferences and Workshops, which

are designed to provide knowledge for safe practices and

quality in Healthcare in Nigeria. I believe that “QQ” will present

another positive step in that direction.

This year, the Society experienced tremendous growth in all

categories of membership - Students, Standard, Institutional and

Corporate members, and we are hopeful for continued growth

and active involvement of all members in 2012.

This maiden issue touches key developments and transports us

through our activities in the Society. With this, I welcome you

once again to a wholesome experience as you go through the

pages. Please feel free to send in your comments, and be

assured that it will be appreciated.

Have a Merry Christmas and a Happy New Year.

Professor E.A.Elebute

Chairman

The Quarterly Newsletter for

The Society for Quality in Healthcare in Nigeria

QQ December Issue | 22 December, 2011

QQ

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The Quarterly Newsletter for

The Society for Quality in Healthcare in Nigeria

QQ December Issue | 22 December, 2011

QQ

Seasons Greetings

to all our members!!!

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Included in this report Pg.

Report from the Chairman’s… 1

Who we are… 3

The Board… 4

Membership Information… 5

2011 in Summary… 6

New Trustee Members… 7

Photo speak… 8

Planning towards 2012… 10

Call for Papers … 10

In the News… 11

Who We Are

Over the years, it has been identified that a gap exists in

the quality of care and services provided by both private

and public healthcare practitioners in Nigeria. A few

attempts have been made to address this quality gap

nationally but not much progress has been made. In

1990, Late Professor Ransome-Kuti (then Minister of

Health) set up a committee on Quality Assurance in the

Private Health Sector. Since then, not much progress has

been made to address the issue of quality in Nigeria.

In 2003, a group of healthcare professionals came

together to promote the idea of a non-government

organization being registered to drive this initiative and

take the discussion of quality in healthcare to a wider

platform.

By May 2006, The Society for Quality in Healthcare in

Nigeria was incorporated as a not-for-profit charitable

organization, which has multidisciplinary involvement. It is

governed by a constitution, with a focus to bring about a

wider understanding and acceptance of Quality in

Healthcare towards improved patient outcomes and

reduction in healthcare delivery costs. This will also be a

platform to share best practice and successful strategies

Who We Are

QQ December Issue | 22 December, 2011

Our Mission “To lead, advocate and facilitate the continuous improvement of quality and safety in

healthcare in Nigeria through Education, Collaboration, Training & Accreditation”

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Board of Trustee

1. Professor Emmanuel A. Elebute Chairman, Hygeia Nigeria Limited 2. Professor (Mrs.) Oyinade W. Elebute Vice-Chairman, Hygeia Nigeria Limited 3. Dr. Oluwole M. Abiodun-Wright Medical Director, Heals Specialist Hospital 4. Dr. Ismail L. Adeyemi Medical Director, Crystal Specialist Hospital 5. Mrs. Hairat A. Balogun Barrister at Law 6. Professor Abba Hassan Provost, College of Medicine, University of Maiduguri 7. Dr. Peter Nmadu Medical Director, NNPC 8. Dr. Pascal N. Ogbolu Medical Director, Nestle PLC 9. Dr. Samson B. Ositelu Medical Director, Topaz Hospital, Lagos 10. Dr. Ngozi F. Onyia Medical Director, Paelon Memorial Clinic 11. Mrs. Fola Laoye Group Managing Director, Hygeia Nigeria Limited

Executive Board

1. Professor Emmanuel A. Elebute President (Chairman, Hygeia Nigeria Limited) 2. Dr. S A Kuranga Vice President (Chief Medical Director, UITH) 3. Mrs. Njide Ndili Secretary ( Chief Executive Officer, Lionstone Healthcare Partners) 4. Mrs. Fola Laoye Treasurer (Group Managing Director, Hygeia Nigeria Limited) Ex-Officio 5. Dr. Ngozi Onyia Medical Director, Paelon Clinic 6. Dr. Olugbenga Mokuolu Associate Professor Pf Paediatrics, UITH 7. Dr. Pascal N. Ogbolu Medical Director, Nestle Nigeria PLC 8. Dr. Wole Abiodun-Wright Medical Director, Heals Specialist Clinic 9. Dr. Hasheem Saidu Medical Director, NNPC 10. Dr. Omotayo Bello Chief Medical Director, Surulere General Hospital 11. Dr. Femi Oduneye The Regional Health Manager, SPDC 12. Dr. Ajibike Oyewumi Consultant, Healthcare Team Training 13. Dr. Peter Nmadu Group General Manger Medical, NNPC 14. Dr. Olakunle O. Onakoya Consultant Orthopaedic & Trauma Surgeon, Lagoon Hospitals 15. Professor Abiodun O. Ilesanmi Chief Medical Director, UCH 16. Professor Emmanuel O. Otolorin Country Director, JHPIEGO 17. Dr. T M Oyekan Consultant Obstertrician & Gynaecologist, Laoon Hospitals 18. Professor Akin Osibogun Chief Medical Director, LUTH 19. Dr. Abdulwaheed O. Latinwo Chief Medical Director, UITH 20. Mrs. Oluyemisi Ayoola Strategic Behaviour Communication Officer, FHI/GHAIN

The Board

QQ December Issue | 22 December, 2011

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Some members of the Executive Board

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Membership Registration

For the different categories of

membership, please refer to page 7 of

this publication.

Payment can be made into:

Bank: Guaranty Trust Bank Plc

Account Name:

Society for Quality in Healthcare in

Nigeria

Account Number: 0003878623

Branch Code: 235

Membership Renewal for 2012

Members of SQHN are entitled to the

following:

The right to hold office in the forth

coming elections for the Executive

Board

The right to vote

The right to represent the Society on

external bodies and committees

The Quality Quarterly SQHN Bulletin

emailed to you four times a year.

Online access to past and present

editions of the International Journal for

Quality in Healthcare (ISQUA)

Discounted rates for our events for 1

appointed member (Applicable only

to Hospital/NGOs as well as the Corporate membership)

Our Objectives

The Society for Quality in Healthcare in Nigeria is a

not for profit organization registered in 2006 for the

purpose of promoting and facilitating a culture of

quality improvement, excellence and leadership in

the most efficient and effective manner in the area

of healthcare.

Our Core Values

Learning

Collaboration

Supportiveness

World Class Standards

Efficiency

Membership Categories

Student Membership

Open to Full time undergraduate and Postgraduate

Students. Members pay N1,000 only as subscription

fee.

Standard Membership

Open to persons involved in or who have an interest

in quality improvement in healthcare. The

subscription fee is N5,000 annually.

Hospitals/NGOs Membership

Hospitals and NGO’s with a commitment to

improvement in the quality of healthcare delivery

and risk management in healthcare can

demonstrate that resolution by applying for

membership in this category. The annual

membership subscription is N20,000.

Corporate Membership

This category of membership is open to

Organizations who have a strong commitment to

risk management and quality improvement. The

annual membership subscription is N100,000 only.

Membership Information

QQ December Issue | 22 December, 2011

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1st Workshop themed “Patient Safety

Culture”.

The Workshop was facilitated by Mr. Stephen

Powell, the Principal and Managing Partner

of the Healthcare Team Training Ltd, Atlanta,

USA. Mr. Powell has served as a pilot for over

20 years.

There were over 60 participants who cut

across stakeholders in the Health Industry in

Nigeria. The Workshop was organized to:

Proffer practical solutions to the daily issues

faced in the healthcare industry.

To give members and attendees a hands-

on experience.

Enlighten participants on the importance of

patient safety and to impart knowledge.

The 3rd Annual Conference with the theme

Safety, Standards & Customer Service” was a

2-day Conference, the first in the history of

the Society, was organized to:

1. Identify the role of Patient safety and

the drive for quality in Healthcare.

2. Identify the role of standards in

implementing quality initiatives such as

benchmarking, accreditation and

peer review.

3. Show customer service as an intrinsic

part of an organization’s dedication

to its mission and vision.

4. Establish a holistic approach to quality

in healthcare at the organizational

and national level, and how it can

significantly reduce mortality,

morbidity and revenue wastages

usually associated with poor quality

healthcare delivery and unsafe

practices.

The conference attracted over 439

attendees from diverse sectors in Nigeria,

especially the Healthcare Sector that saw

medical practitioners, nurses, researchers,

students, government delegates from

Federal and State Ministries of Health as well

as members of the society. (Please click

here to view the album)

The conference provided a platform for

selected speakers, local and international, to

share best practices within their institutions

and the opportunity for lively debate on

issues relating to healthcare quality. It also

provided a library of information and

contact persons for those looking to possibly

adopt some of the practices show cased.

For the complete conference report visit http://sqhn.org/web/attachments/1194/SQHN%202011

ConferenceReport.pdf

QQ December Issue | 22 December, 2011

2011 in Summary

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Mrs. Fola Laoye

Mrs. Laoye holds a Bachelors Degree in

Accounting from the University of Lagos,

Nigeria and a Masters of Business

Administration from Harvard Business School,

Cambridge, USA. She is also an Associate

Member of the Institute of Chartered

Accountants in England &Wales and the

Institute of Chartered Accountants of

Nigeria.

Fola has over 20 years of business

experience, both locally and internationally,

having trained with Ernst & Young, Lagos

and Price WaterHouse Coopers in London.

She is currently the Group Managing

Director of Hygeia Nigeria Limited,

promoters of Hygeia HMO, the foremost

health maintenance organization in Nigeria,

the Lagoon Hospitals group, Hygeia

Foundation and Hygeia Community Health

Plan.

While with Hygeia, she has been responsible

for the start up and growth of the HMO

business and the rollout of two ultra-modern

medical facilities in Lagos.

With effect from January 2012, Mrs. Laoye

will succeed Prof. E.A. Elebute as the

Chairman of the Board of Directors.

She also lectures part-time at the Lagos

Business School (Pan-African University) in

the area of Strategy and Business Policy.

Dr. Ngozi Onyia

Dr. Onyia is a highly qualified paediatrician

and the Medical Director of Paelon Memorial

Clinic a general practice clinic in Victoria

Island, Lagos. It was established with the

objective of being a first point of medical

contact within the healthcare system with

open and unlimited access to all discerning

health users, dealing with all health problems

regardless of age, gender or any other

characteristics.

Dr. Onyia received her secondary education

from Queen’s College, Yaba between 1970

and 1977 and obtained her MBBS in 1982 from

the University of Ibadan. She became a fellow

in Pediatrics of the West African College of

Physicians in 1998 and thereafter received

further training from such prestigious institutions

as Lagos Business School of the Pan African

University, London School of Hygiene and

Tropical Medicine and Tygerberg Hospital in

Cape Town. She is an active fellow of the West

African College of Physicians and a member of

the Executive Board of SQHN.

Between 2000 and 2010, she was the Company

Medical Adviser of Nigerian Breweries Plc, an

operating company of Heineken International

and Dr. Onyia brings the knowledge and

insight on family health she gained to Doctors

on Air. For her contribution, see the “Medical

Emergencies in the home” episode.

QQ December Issue | 22 December, 2011

Meet our new members of the board of trustees

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QQ December Issue | 22 December, 2011

Photo Speak

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Conference Participants

Conference coordinators

Conference Orgn

Conference Networking

Conference Speakers

QQ December Issue | 22 December, 2011

Photo Speak

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Programme and Planning Committee for the 4th annual

SQHN Conference

The Programmes Committee is co-chaired by the

following members:

Dr. Ngozi Onyia - Medical Director, Paelon Memorial

Clinic

Mrs. Njide Ndili - CEO, Lionstone Healthcare Partners

Mrs. Fola Laoye - GMD, Hygeia Nigeria Limited

Co-opted Members include:

Professor S. A. Kuranga - Consultant Neurologist

Dr. Omotayo Bello - Medical Director

The Society for

Quality in Healthcare

in Nigeria invites all

Members to submit

Abstracts for the year

2012.

All submissions should be geared towards risk

minimization and quality improvement in

Health care, as this is the focal point of the

Society.

We also welcome current M&E procedures

that will benefit all other members as well.

Please send your submissions to

[email protected] or call 08080532925 for

more information.

QQ Digest

One side of the tag in my husband’s cap read "Best Quality." The other side: "Ceptificate of Inspetion."

Poster presentation during 3rd annual conference

Conference display booths

QQ December Issue | 22 December, 2011

Planning toward 2012 Activities QQ

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December Issue of ISQua Bulletin

The December 2011 Issue of the ISQua Bulletin is out, please click here to read the bulletin. In

this issue, a report of our 3rd Annual Conference Report was placed. Please click here to

read more.

Lapel pins

Lapel pins available for paid up members of the Society (2011/2012). Please call Ema on

08080532925 about pick-up.

Membership Constitution

Copies of the Constitution were made available to members at the 2nd AGM. If you haven’t

received yours, please call Ema on 08080532925 about pick-up.

Membership Certificates

There are still some membership certificates that are unclaimed. All members who haven’t

received should send an email to [email protected] with their full names and postal

address.

The CME Application

At the 2nd AGM, the Secretary in a report stated that the Society was in the process of

registering with the Medical and Dental Council of Nigeria to get the CME accreditation.

This process is still on-going and hopefully, by the next event the Society should have CME

points.

On-line Payment

In keeping up with standards in the 21st Century, the Society will embark on a process of

making payments much easier by making use of an online portal. By 2012, members will

begin to make membership subscriptions, payments for conference, seminars and

workshops online.

In the News

QQ

QQ December Issue | 22 December, 2011