The Reform of Australian Government Administration

Stephen Sedgwick

Australian Public Service Commissioner

Boosting Capability through Better Management of Our

Human Capital

Capability Review Model

• The Capability Review will focus on the quality of the people, processes, and practices, in place to support the three ‘pillars’ of:

– Leadership,

– Strategic Policy Development

– Service Delivery

• In this agency, is there:

– A leader who plays a dominant role in shaping and nurturing the culture and behaviour of their organisation?

– A strategic plan that provides a clear ‘line of sight’ from the organisation’s strategic objectives to its service delivery?

– A scheme for the identification and development of talented staff?

– A performance framework that fosters high performance?

– A focus on professional development through learning and development?

Leadership Pillar

Strategy Pillar

• In this agency, is there:

– Cross-agency collaboration?

– Promotion of innovative policy solutions?

– Collaboration with delivery agencies, and the provision of clear guidance and standards?

– Development of strong partnerships with external organisations?

– Development of short, medium, and long-term, strategic policy, based on sound data and effective analysis?

Delivery Pillar

• In this agency, is there:

– Active engagement and collaboration with citizens, to improve service delivery?

– A quest to improve coordination of service delivery across all levels of government, and the community and private sectors?

– Innovative service delivery solutions?

– Reductions in red tape?

– Automated and simplified business processes?

– Uses of technology to facilitate communication, reduce non-compliance, and drive greater transparency?

The Reform of Australian Government Administration

Stephen Sedgwick

Australian Public Service Commissioner

Boosting Capability through Better Management of Our

Human Capital