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THE REPRODUCER
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Sofie Elana Hodara
All rig hs reserve d.
Prined in he Unied Saes o America.
THE REPRODUCER
BYSofie Elana Hodara
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Tis hesis is submited in parial ulfillmen o he requiremens or he degree
o Maser o Fine Ars in Design and approved by he Design Review Board
o Massachusets College o Ar a nd Design in Boson, Massachusets.
May
Zachary Kaiser
Assis an Proessor o De sign, Tesi s Advis or
Massachusets College o Ar and Design
Brian Lucid
Proessor o Design
Massachusets College o Ar and Design
Jan Kubasiew icz
Proessor o Design, Tesis Advisor
Massachusets College o Ar and Design
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For Ariel, Henri, Paul, Susan, and Wendy.
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TABLE OF CONTENTSABSTRACT xi
INTRODUCTION xv
PART I User as Consumer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wha is a Consu mer? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Consumers in Dynamic Media Sociey. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ideniy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Te Perec Human Applicaion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Te Original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Te Updae . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Te Weeping iPhone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Device as Emoional Expression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Te Prooype . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PART II User as Producer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Producers in Dynamic Media Sociey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Producer as Reproducer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Te Almighy Algorihm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Te Algorhim and Te Reproducer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Working wi h UBIQ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Te Original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Te Updae . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iHear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mobile Melodies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Te Insrumen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Analysi s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONCLUSION
WORKS CITED ACKNOWLEDGEMENTS
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Tis hesis addresses how our personal dynamic echnologies rom
lapops and smarphones o email and social media accouns shape
our percepions o he world.
I pus he digiized ineracion, as engagemens wih our echnologies,
a he cener o his invesigaion, and rames he world we live in as a
Dynamic Media Sociey. In his sociey, our ineracions become auhor-
ing orces o value, wih economic, culural, and social implicaions.
Par I invesigaes he value o he digiized ineracion as a new ype
o commodiy rom he sandpoin o he user as consumer. Jus asaccumulaion o wealh and consumpion o heir avorie brands offer
consumers validaion, he digiized i neracion becomes an indicaor
o sel-worh and ideniy. Facebook likes, endorsemens on LinkedIn,
and a high number o ollowers on witer can be seen as valuable
commodiies, inorming he users' undersanding o heir role and
place in he world.
In Par II, I examine he user as producer o such ineracions. From
his perspecive, he echnologies o producion in a Dynamic Media
Sociey can be seen as an inrasrucure o reproducion composed o
he producer and predicive compuer modeling sofware. Hence, he
creaion o value in sociey can be ariculaed hrough a negoiaion
beween he producer o daa and he resruc uring abi liies o a lgorih-
mic sysems o surveillance.
My particular interest in new media is instigated by a public outcry of aversion as seen in the New YorkTimes, late-night talk shows, and a host of pop-scholarship to the growing ubiquity of personal tech-
nologies. I believe this aversion is important, as it is a symptom of a drastic and revolutionary transition
in our communication and information infrastructures. But the validity of these concerns needs to be criti-
cally examined. My generation, due to its privileged perspective straddling a before and after viewpoint,
has a responsibility to reflect on what constant connectivity is actually changing.
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INTRODUCTION
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INDUSTRIAL
SOCIETY
DYNAMIC MEDIA
SOCIETY
POST-INDUSTRIAL
SOCIETY
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INTRODUCTION XVII
FIGURE 1
his diagram illusraes he relaionship beween h e capabiliies oproduc ion a nd con sumer d emand i n a ree -mark e ind usri al soci ey, a re laion -ship ha drives he economic or exchange-value o a maerial commodiy.
ECONOMIC WORTH measured byEXCHANGE-VALUE
MATERIALas
COMMODITY
PRODUCER CONSUMERINDUSTRIAL SOCIETY
INDUSTRIAL SOCIETY
In ree-marke indusrial sociey, he economic worh,
represened by exchange-value, o a given maerial
commodiy, is deermined by a dynamic relaionship
beween he inra srucu res o producion and con-
sumpion, respecively producer and consumer. Te
exchange-value becomes he governing deerminan o
an absrac noion o value in an indusrial sociey.
In Global Culure Indusry(,Scot Lash and Celia Lurys book on
he impac o brand experience on
culure and ideniy, hey discuss he
differen ypes o value a commodiy
can possess: A good is a commodiy
o he exen ha i is characerized
by exchange-va lue. Te exchange-
value is an abs racion r om is
use-value expressed in absrac
equivalens, in money (). In oher
words, in a basic a nd radi ional
view o capia lism in an indu sria l
sociey, he inrasrucure o produc-
ion and consumpion deermines
he absraced worh o goods and
services commodiies expressed
in moneary unis.
Tis creaes a di rec relaionship
beween he exch ange-value and
maerial qualiy, or disinc physical
properies, o a given commodiy.
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INTRODUCTION XIX
CULTURAL WORTH measured bySIGN-VALUE
BRANDas
COMMODITY
PRODUCER CONSUMER
FIGURE 2
his diagram illusraes ha he relaionship beween produce r andconsumer deermines he sign-value o a once- absraced commodiy: he brand.Here, culural desirabiliy (sign-value) replaces economic worh (exchange-value) as he srucuring orce o value in consumer sociey oday.
POST-INDUSTRIAL SOCIETY
POST-INDUSTRIAL SOCIETY
Te corresponding diagram illusraes how in a pos-
indusrial sociey (also known as consumer sociey),
he value o a given commodiy is deermined no jus
by he maerial coss o producion, bu by he culural
success o is brand qualiies o ex perience (Lash, ).
Te worh o a commodiy is no longer measured by is
exchange-value a lone, bu by is sign-value is logo or
brand as well.
In Frederick JamesonsPosmodern-ism and Consumer Culure, he wries,
a some poin ollowing World
War wo a new kind o sociey began
o emerge (variously described as
pos-indusrial sociey, mulinaional
capialism, consumer sociey, media
sociey, and so orh). New ypes o
consumpion he peneraion o
adverising, elevision, and he media
generally o a hihero unparalle leddegree hroughou sociey mark a
radical break wih ha older pre-war
sociey ().
Te main shif ha Jameson reer-
ences was one rom a value srucure
based on maeria l quali y o one
based on culu ral capia l. As a resul ,
he value o a Louis Vuiton sachel
is no longer deermined by is smar
consrucion bu raher by he saus
o is sign (Uricchio). Tis shif was
caused by a change in producion
rom he manuacure o goods o he
provision o services, as in a service
sociey. New echnologies required
less labor and acceleraed mass pro-
ducion, and, as a resul, he acory
worker was replac ed by he salesma n.
Along wi h dropping pro ducion
coss, he media-scape changed in
pos-war years, as well. Imagery was
everywhere: on elevision, in caa-
logues, on billboards, ec (Harrison).
Adveri sing and brand ing became
a decisive acor in he process o
consumpion. I now coss less o
make a Coke han i does o adverise
Coca-Cola, he brand.
Whats g
country is
started th
the riche
essential
as the po
watching
Cola, and
President
Taylor dri
think, you
too. A Co
amount o
a better C
the bum o
drinking.
same and
good. Liz
President
knows it,
Andy Wa
of Andy W
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INTRODUCTIONTHE REPRODUCERXX XXI
Te value o a commodiy is emanci-
paed rom is maerial qualiies and
embedded in is signage, represened
by is logo. In erm s o culura l desir-
abiliy, he absrac sign becomes
more imporan han he commodiy
i represens (consider how endorse-
men campaigns drop celebriies who
find hemselves in rouble wih he
law). Te inrasrucure o produc-
ion is responsible or he expression
o a brand experience ha appeals
direcly o he consumer on a per-
sonal level, signified by is signage.
Te brand, or logo, gains auhoriy in
srucuring worh.
For example, adverising campaigns or Renaul,
Frances symbol o indusrial sociey in he way Ford
once was or he Unied Saes, presen he company
as a concepualizer o auomobiles. And Renaul
acually does end o manuacure an ever-declining
par o each car ha bears is brand.
In he s, Renaul manuacured percen
o each car ha was delivered o he dealer.
oday i manuacures no more han percen,
and Renauls echnology and design complex
a Guyancour is he companys larges indusrial
sie. I is here ha he cosly firs uni is manuac-
ured. Tere is a sory (perhaps apocryphal, bu
noneheless illu sraive) ha Volkswagens head o
purchasing in Brazil expressed his saisacion ha
he company had succeeded in shiing he core o i s
manuacuring operaion offshore, leaving he head
office in Germany o do wha i did bes: pu he
badge on auomobilesIn a ime o globalizaion ,
firms ry o re-ocus hemselve s on aciviies ha are
plane-wide in scope, he ones ha reach he grea-
es number o cusomers. Immaerial aciviies, in
which he cos is in he firs uni (brand promoion,
or example), are much more profiable han he
abricaion o he goods hemselves (Cohen, ).
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INTRODUCTION XXIII
FIGURE 3
his diagram demonsraes he developmen o social value hroughhe commodiicaion o a digiized ineracion simulaneously produced an dconsumed by a single u ser (illusraed by he inroducion o red ex).
SOCIAL WORTH measured byUSER-VALUE
DIGITIZED INTERACTIONas
COMMODITY
PRODUCERCONSUMER
PRODUCERCONSUMERDYNAMIC MEDIA SOCIETY
DYNAMIC MEDIA SOCIETY
oday our digiized ineracions wih new dynamic
media echnologies he ap o a ouchscre en, click o
a keyboard, or u rning on o a Nike FuelBa nd can be
considered a new ype o commodiy wih auhoriy
o creae value and worh in sociey. Layered aop he
pre-exising sysems o indusrial and consumer socie-
ies, he producion and consumpion inrasrucure o
clicks and aps becomes a new measure o social worh, a
power ha I call user-value.
So we have hree inerconneced ye
disinc ypes o value. Economic
worh is a mea sure o he mae-
rial qualiy o a good, expressed as
exchange-value, or price. Culural
worh mea sures he succes s o a
brand, or a commod iys sign-va lue.
And he power o h e social is mea-
sured hrough he quanificaion o
digiized ineracions: user-value.
Social worh, in urn, has he power
o deermine he culural success
and economic worh o goods and
services a la rge (commodiies oher
han he click). Te value o, or
insance, a pair o Nike sneakers is
no longer measured solely by he
qualiy o he sneaker o he appeal o
he Nike logo, bu raher by a users
digiized ineracion wih Nike: he
quaniy o likes, li nks, ollowers,
hashags, ec. clicks.
Implici in is name, social worh
correlaes wih he value o a social
nework developed on dynamic
social media plaorms. For example,
he worh o Kim Kardashians
million witer ollowers correlaes
o he worh o he Kardashian brand
(sign-value) as well as Kardashians
markeing power (exchange-value),
bu he socia l nework has a value o
is own: social worh (user-value).
Tis is measured in he producion
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INTRODUCTIONTHE REPRODUCERXXIV XXV
and consumpion paterns o user-
generaed digiized ineracions,
whereby a greaer qu aniy o iner ac-
ions gives Kardashian a greaer
social worh.
In his sysem, an ineresing rela-
ionship develops beween he role
o producer and consumer. A any
given insance, he user o a digiized
ineracion as a commodiy acs as
boh producer a nd consumer o ha
ineracion. A user acs as a consum-
er when she clicks o likea picure onFacebook. because embodied in he
acion o clicking is he consumpion
o a service, i.e., he abiliy o likeha Facebook offers. In his sense,
Facebook becomes a digial depar-
men sore o sors, providing a range
o ineracions-as-commodiies olike, o share, o upload, ec. ha auser can consume hrough clicking.
Simulaneously, a user also acs as
producer when she clicks o like apicure on Facebook. By liking, sheproduces a unique even on her ime-
line a new piece o conen on her
profile as well as on he newseeds o
her riends and ollowers.
Alhoug h i appears h a he roles
o producer and consumer dissolve
ino each oher, is imporan o
differeniae beween he wo as
hey each shape disinc ypes o
social value. Consumers o digiized
ineracions, or any commodiy in
general, consr uc and affi rm heir
ideniy and social sanding, or sel-
worh, hrough wh a hey choose
o consume. Consider how valuable
Kim Kardashian eels when she
consumes her ens-o-housands o
litle hears or likes or whaever i
may be hroughou he day (her lie
mus be worh somehing, righ?).
I is a similar ki nd o affi rmaion oher social sanding as when she con-
sumes a cerain level o luxury dress
or exravagan vacaion. Par I o his
hesis invesigaes how ideniy and
sel-worh are shaped by consumers
o digiized ineracions.
Par II o his hesis examines how,
as producers o digiized ineracions,
a single users ineracion acs wihin
a larger nework o commodiies. On
one hand, i is only hrough hese
large neworks ha he power o
user-generaed value is harnessed.
On he oher hand, hese incredibly
large quaniies o ineracions, or
daa, are repurposed by algorihms in
he service o corporaions and agen-
cies o shape value on a macro scale.
Par II explores he power dynamic
beween hi s new measurable soci al
value and he alg orihm a s auhoring
orces o worh in sociey.
Kim Kardashian, image from her Twitter account (one of the top ten most despised Twitter accounts in
2012, according to the examiner.com).
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e couresy o Google Image Search.
PART 1
USER AS
CONSUMER
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WHAT IS A CONSU MER?
Dicionary.com defines consumer as a person or organizaion ha uses
a commodiy or serv ice. Tough his definiion appears sraighorward
(I wrie his as I consume a coffee), here are several inricacies Id like o
address abou wha consiues a consumer. When considering is ey-
mology, Raymond Williams i n Keywords indicaes ha he i niial usage
o he word, in h-cenury English, had an unavourable sense, i
mean o desroy, o use up, o wase, o exhaus as in I am devouring
my coffee. As is usage coninued ino he 18h cenury, consumerbegan o emerge i n a neural sen se in descr ipions o bourgeoi s poliical
economy (). In his hesis,, he earlier negaive connoaion inorms
he words meaning.
For my purposes, a consumer is someone who ulfills he inended
uncion o a commodiy. In oher words, o consume a commodiy
is o use i up, specifically or he service i was designed or inended.
Te ac o consumpion, hen, implies a compleion or realizaion o a
process. For example, a plasic grocery bag as a commodiy is consumed
when we fill i wih grocer ies or deliver y ood. However, when I use a
plasic grocery bag o show kindergarners how o make plasic-bag
ghoss or Halloween decoraions, he sudens and I are no acing as
consumers. Insead, we are producing creaing a new use, and a new
commodiy, rom he plasic bag.
Tis disincion is imporan. As Wil liams wries: "In he new predomi-
nance o an organized marke, he acs o making and o using goods and
services were newly defined in he increasingly absrac pairings o pro-
ducer and consumer, producion and consumpion ()." o consume
carries he weigh o acualizing a commodiy, while using an objec
in an alernae way, such as making ar, does no complee he cycle.
Insead, i creaes a differen cycle o producion.
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USER AS CONSUMERTHE REPRODUCER4 5
CONSUMERS IN DYNAMIC MEDIA SOCIETY
Our ubiquious personal echnologies are changing he meaning o
consumpion in wo ways. Firs, hey change how we consume. ake,
or example, purchasing new shoes. Insead o going o he neares shoe
sore, we begin our process online. We read reviews and raings insead
o alking o riends or he shoe salesperson; we price-shop, scouring he
Inerne or coupons and upcoming deals, insead o window shopping
and waiing or in-sore sales. Tis process his change in how we con-
sume is a di rec ranslaion o our habis as offline consumers. Online,however, he nework is he medium hrough which we go abou he pro-
cess; he Inerne becomes a middleman beween he desire o purchase
shoes and he climacic atainmen o shoes. Wha is noable is ha he
Inerne accumulaes a record o his process (ransorming hese acs o
consuming ino a orm o producion, addressed in Par II o his hesis).
Second, our new media echnologies change wha we consume. A whole
new marke o goods and services dynamic media commodiies is
consanly a our fingerips. In addiion o maerial goods, absrac ideas,
and culural rends, we can now accumulae sofware applicaions and
ineraces. Tese digial services are ools or enerainmen, liesyle,
educaion, business, ec. Like al l consumable commodiies, hese
plaorms have inended uncions ha are realized hrough a digiized
ineracion rom clicking he back buton on our web browser, o liking
a pos on Facebook, o playing he laes iPhone app. I isn ha we click
o consume he resuling inormaion; raher, by clicking on a link or
The user of dynamic media
technologies is simultaneously
both consumer and producer.
CONSUMER
PRODUCER
USER
rigger, we are consuming ha paricular buton or inended digiized
uncion, hereby ulfilling is designed or consumable desiny.
Tereore, jus as a cusomer may buy new sandals, users may click o
navigae heir dynamic ineraces. For example, I have o ap o open my
Facebook app in order o consume he likemy moher gives my Face-
book profile picu re, o wach a vid eo on Youube, or o read Evgeny
Morozovs laes aricle.
And by liking my profile picure, my moher acs as a consumer as well.
Her ineracion consumes a service offered by Facebook (he abiliyolike). By creaing unique conen, and cusomizing Facebook or ohers,
she is simulaneously acing as a producer (producing consumable con-
en or ohers). Tis is o ineres as i demonsraes how dynamic media
creae a dynamic relaionship beween consumer and producer. How-
ever, or he purposes o Par I, we consider he influence o new digial
commodiies as hey inorm he ideniy o consumers, no producers.
IDENTITY
When I clic k o consume he likemy moher has given my Facebook
profile picure, I receive validaion, suppor, accepance he way own-
ing he righ pair o shoes affirms my ideniy. Simulaneously, when my
moher cusomizes Facebook wih her like, she, oo, affir ms her iden-
iy as a loyal moher, and also as an adep user o social media despie,
due o her age, an inheren lack o social media experise, a sk ill-se
reserved or Millennials and he ew generaional groups ollowing hem.
In his ligh, he ac o consuming hese new ypes o producs becomes
a reificaion o how we view ourselves, and consequenly, how we presen
ourselves. All o our online ineracions and digial places rom appli-caions like Vine or DouLingo, o our banking services conribue o
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USER AS CONSUMERTHE REPRODUCER6 7
consrucing our ideniy. William Michell describes his process while
wrii ng abou he spa ial/ani-spai al divi de o he ne work in his bo ok
Ciy o Bis:
radiionally, you needed o go someplace o do his sor o hinghe bar, he pub, Main Sree, he mall and where you wen pegged your
peer group, your social posiion, and your role. I also ramed expecaionsabou how you should represen yoursel()
While Michell i s inerese d in place in a n ani-spai al nework, I am
ineresed in ideniy wihin his nework. Insead o consuming a beer
a a bar, we are consuming our witer accouns, wherever we may be.Despie he ac ha he wee we consume may never ake on a maerial
orm, consuming i reflecs who we are in he same way ha our choice
o drinking a paricular beer a a paricular esablishmen reflecs our
social sanding. Te ac o consumpion serves, in he same way i always
has, o affirm our undersanding o our saus and value in he world.
From he sar, he Inerne has offered a means o explore and
experimen wih ideniy, because in order o exis online we need a way
o reer o ourselves: we need a name, a login, a profile. Each new service
rom a New York imes accoun o a new umblr page is ied o
a paricular user, a digiized embodimen o ideniy. As we presen
ourselves o differen communiies, our sanding in relaion o ohers is
aken ino accoun. By looking a digiized ineracion as a commodiy,
he parameers by which we can assess our accepance by ohers and our
sel-worh become quanifiable. How many riends do we have? How
many likes? How many ollowers? How many endorsemens?
One o he inspiraions or he ollowing case sudies is Sherry urkles
bookAlone ogeher. In i she examines, among oher hings, how
consan conneciviy (especially among eenagers) allows users o
experimen wih ideniy consrucion. A imes her research eels daed,
ingrained wih he s ear o neworked anonymiy resuling in online
sexual predaors. Neverheless, she idenifies digial communiies as
public places (be hey anasy worlds like Second Lieor an chain)
ha are no separae rom he real world, bu raher opporuniies o
explore he very real process o consrucing ideniy.
urkle considers being conneced o one anoher as an obsession, even
an addicion. She quoes eigheen-year-old Roman: I I ge a Facebook
message or somehing posed on my wallI have o see i. I have o ().
On a superficial level, his echoes he negaive implicaion o he word
consumer inroduced by Williams. Te ervor wih which we consume
is paricularly eviden wih our new media echnologies; we ea up appsand devices ravenously, blindly, wihou considering he impac our
consumpion may have on our abiliy o connec wih ohers.
Tereore, or he purposes o his research, I define his newound
ehered-ness as a orm o consumpion. In he ollowing case sud-
ies hePerec Hum an Applicaio nand he Weeping iPhone I examine
how consumpion affecs our percepions o ideniy and our relaion-
ships wih ohers.
TePerec Huma n Applicaion, highl ighs he i mpac o quani ficaion
o he digiized ineracion as a commodiy ha can be measured and
compared. I explores how we consruc our sense o sel in he digial
age, and enables us o criically consider he effec o quaniying our
sel-worh. Te Weeping iPhoneexplores some o he assumpions we,
as consumers, have made abou dynamic echnologies, and he effecs
o hese echnologies on our relaionships wih ohers .
As wih radiiona l goods and se rvices, ou r choices abou wha, a nd how
we consume have worked and wi ll always work o i norm our sel -worh.
Ye given ha hese new goods a nd service s do no have a a ngible place
in he world, he quesion arises: wha kind o lasing philosophical im-
plicaions does he absraced naure o digial ineracions have on howwe undersan d and ideni y ourselves as physical bein gs?
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e couresy o Kimberly Maroon
CASE STUDY
THE
PERFECT
HUMAN
APPLICATION
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e
PERFECTHUMANAN APP FOR YOUR LIFE
I recenly atended a yoga class
wih my siser. As we waied or
class o begin, we lay exended on
our mas. Wih her eyes sill closed,
she urned o me and saed in he
quie, darkened room, I hae i.I eel naked wihou my phone.
I is an all-oo-amiliar, i no an
already rie eeling: he nudiy o
no having our cell phones by our
sides, o no having our conacs
in our pockes.
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THE PERFECT HUMAN APPLICATION 13
TO SHARE ANDCOMPARE MAKESPERFECTION ATTAINABLE
As we spend more and more time connected online, we are
spending less time connecting with people offl ine (as there are
only so many hours in a day). As a result, it is increasingly moreimportant to give meaning to those online interactions. Te
Perect Human Application offers the user the ability to under-
stand the lie he or she lives online, not through quality but
through quantity. How else will we know how perect we are or
how perect we can become?
TePerec Huma n Applicaion () is a social neworking applicaion
ha racks and aggregaes he quaniy o user ineracions made on
smar devices and social media accouns in order o generae real-ime
saisical inormaion on a users uncioning. Te calculaes a
compeiivePerec Hum an Score, which allow s a user o rack h is or
her progress oward perecion, i.e., a greaer (or lesser) quaniy han
yeserday. Mos impor anly, he allows us ers o compare he ir
perecion o ha o riends and amily as well as o a greaer communiy
o users. Trough his process o scoring, he applicaion meaphorically
urns he user ino a se o dynamic daa, mak ing i easy or users o see
jus how perec hey are, and even easier or hem o gauge how perec
hey could become.
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THE PERFECT HUMAN APPLICATIONTHE REPRODUCER14 15
User ineracions are divided ino six caegories, known collecively as
Te Anaomy o Perecion. Each caegory represens a differen grouping
o online acions made by he user hroughou a -hour period. Tese
caegories are name d afer offl ine goals: or example , Communicaion
Skills: exing is he New Hugging is an aggregae o all he mi nues
users spend alking on heir phone, as well as any ex or voicemail hey
send using heir phone. I is analogous o he wha used o be ace-o-
ace conversaion. Looks: I s Whas Ousid e ha Couns measures he
number o phoos a user is posed in online, reerencing he misleading
beauy ha a flatering an gle and good lig hing ca n produce. Each o he
six caegories are presened in he applicaions inerace as glance-able
numerical and graphical daa.
THE ORIGINALTe Perect Human,Jorgen Leth
Te applicaion was inspired by Danish film direcor Jorgen Lehs
shor film Te Perec Human, and updaes L ehs exa minaion o human
perecion. By criically examining he measures o perecion apparen
in conemporary sociey, boh he film and he applicaion quesion how
hose parameers drive he exisenial consrucion o sel-hood.
In he film, Leh, simulaneously narraor and objecive scienis,invesigaed how he perec human o 1967 uncioned how he
beauiu l Danish man and woman adhe red o superficia l socieal id eals
o perecion in he 1960s. Afer enumeraing a number o perec unc-
ioning aciviies, he movies ocus pivoed during a very delicious
dinner, when he woman myseriously disappeared. Her absence
provoked a srange urn o evens. Leh narraed: Wha is he perec
human hinking?Abou he ood he eas, happiness, love, deah? And
in response, he young man, while chewing, wondered: Why is joy so
quickly done?Why did you leave me? Why are you gone?
Wih h is line o q uesioni ng, Le h was no longer inve sigai ng he
qualiies o perecion, bu raher asking: Wha is perec(ly) human? He
urged us o consider he universal, imeless, and philosophical hemes
ha make humans human. Te smiling, lighheared, handsome young
man is regardless (and i is his word regardless ha makes he
word perec so per ec) o he era he li ves in, he accumulaion o his
grooming, his age, his experience, his knowledge, his lack o knowledge,
his conusion and his resuling loneliness. His conusion sems rom
he unknowable quesions o exisence, rom he desire o undersand
he sandaloneIha he is. He longs or companionship and accepance
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THE PERFECT HUMAN APPLICATIONTHE REPRODUCER16 17
among ohers as a validaion o sel in he ace o ineviable deah. And
so, as he perec human mus, he asks quesions whose answers, i hey
even exised, would offer no comor.
Te commens on his ques. I urns his exisenial quesioning
ino a number a number ha has meaning only in relaion o oher
numbers. And hough each number represens a possible saing o he
need or validaion, he number is disanced rom is meaning and he
poenial or companionship ha i represens. As he user would only
be ineres ed in his or her score, in wi nning he game, he or she would
orge ha on he oher side o he number is an ineracion wih anoheruser anoher human. Lehs young hero, he perec man, revealed his
perecion hrough his ear o loneliness and consan quesioning. Te
heme ha defined Lehs characers in he s is unveiled in he ,
by he applica ions abiliy o bri ng o he ore ron he di fficulies o
negoiaing real companionship in he digial landscape.
Tere is one final lesson o be learned rom Leh: he espoused he
wesern radiion o a sc ienis e xploring empi rical know ledge o expos e
he absrac, he romanic, he erriying, and he humane. A is es-
sence, he is buil upon he dichoomy beween quaniy (empirical
daa) and qualiy (absrac and qualiaive knowledge). Te applicaion
updaes Leh o reflec and mock he concerns o he presen age where
he amoun o quanifiable inormaion is growing rapidly; hrough
is immediae accessibiliy, i calls atenion o he copious amouns o
numbers always lying in wai or us o consume. Bu i does so ace-
iously. Wih is complex marix o scoring and is slick, blun graphics, i
urns conemporary survival skills ino meaningless numbers as i o re-
veal he uili y o quani y: no mater wha or how much da a we scrape,
here will never be an algorihm o answer our exisenial quesions.
THE UPDATETe Perect Human Application,
By racking and quaniyi ng a users conneced acions, he applicaion
updaes he desire o Lehs perec human or companionship. And in
imiaing Leh, he applicaion doesn simply offer he user a quanifica-
ion o accepance, bu he opporuniy o conron he ear o loneliness
and deah in our ehered world.
Quantity not Quality
Te speaks o is users as consumers. I collecs wha hey do who
ollows hem on Insagram and who chas wih hem on Facebook and
urns hose acions ino numerical values. I is he digial orm o he
ineracion ha allows i o be racked and quanified wih ease, which
hen allows i o be ransormed ino an indicaor o sel-worh. Te
caegories ha orm Te Anaomy o Pereciondivvy up our acions ino
differen sources o value. For example, in our iniial user-esing, Ceren
Paydas (a suden a MassAr) scored very high in communicaion skills.
Knowing her background (she is fluen in hree languages and signifi-
canly younger han he ohers being esed), i was ineresing o see her
numbers compared o ohers.
BINCAM
Designed to increase
individuals awareness of
food waste and recycling
behaviors, BinCam augments
a kitchen bin with a mobile
phone to automaticallycapture and log individuals
waste management activity.
Photos are uploaded to the
BinCam app on a social
networking site where
users can share and review
the bin-related behavior of
themselves and others.
di.ncl.ac.uk/bincam
BEAM TOOTHBRUSH
Brush Smart: The Beam
Brush is the worlds first
smart toothbrush, a manual
brush that monitors your oral
hygiene habits and reports
them to a smartphone app.
beamtoothbrush.com
SLEEP SMART
This is the only bed
that puts all other beds
to sleep. The Sleep Smart
is composed of the most
sophisticated combination
of technology, and automat-ed sensors to measure and
respond to body ergonomics
and movement. Comes
complete with integrated
Bluetooth connectivity
and the Sleep Smart app,
with a daily dashboard
to summarize essential
sleep statistics.
sleepsmartbeds.com
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THE ANATOMY
OF PERFECTION
Te choice o divide digial ineracions
ino six caegories comes direcly fom Lehs
examinaion o he Perec Human uncioning
ATTRACTIVENESSNow we will see how he perec human looks Tis is how an ear looks. And here is
a pair o knees. Anoher ear.Narraor dicaes, emale pus on lipsick, zoom on emale ear, zoom on male ear,
::::.
We are struck from the start by the beautiful actor and actress Leth has
chosen to portray perfection. Today, however, it is completely normal not
just to wear make-up, but to augment pictures of ourselves with filters and
photoshop. Once those manipulated pictures are posted online, they hold an
unexpected authority about our beauty. Just as Leths perfect humans need
to look young, today we need not only to be beautiful in a traditional sense
but to publicize those looks online. For more information on this topic, please
watch The Hobbit, South Parks17e10 found at southparkstudios.com.
Its whats on the
outside that counts.
But more important
than looking good is
sharing those good
looks with others.
SCORINGfor all
activity related to
photo and video
media via applicablesocial media plat-
forms, +1 point.
WRITTENSKILLSWe will see he perec human uncioning Male adjuss bow-ie while wearing
black sui, ::-::.
Walking. Running. Jumping. Falling. Look, now he alls. How does he all?
Male jumps hree imes in whie oufi, male a lls. Male sands up wearing black
oufi, ::-::.
Though Leth never articulates the ability to pick himself up, the Perfect
Human demonstrates the action of falling as well as standing up. This physi-
cal competence represents the perfect ability to persevere through hardship
(be it physical or emotional). Today, to be competent enough to metaphorical-
ly pick yourself up from a fall, can be equated to ones ability to organize and
manage her email accounts. These email accounts keep us tethered to our
responsibilities, and the ability to continually keep up with our emails (write
efficient and witty emails throughout the day) is a task which represents just
how perfect we are.
Emailing best
paired with morning
coffee.
SCORING+1 point
for every email sent
or received from
connected email
accounts.
Texting in the new
hugging. We used to
have conversations,
make plans, and even
say I love you. Today
we text. It is the only
perfect way to show
you care.
SCORINGcompiles
all text-based com-
munication services
and awards +1 point
for every text sent or
received.
COMMUNICATIONSKILLSHow is i o ouch he Perec Human? How is he skin? Is i smooh? Is i warm? Is i
so? Is i dry? Is i well cared or? he Perec Humanmakes love.
Female and male make love in bed; aferward, male balls up i n eal posiion,
::-::.
This is the first instance in the film when the two appear in the same shot,
and the only part of the film that involves direct physical contact between
two humans. But Leth doesnt just narrate the humans connection, he asks
his audience to consider that touch, in intimate detail, from their perspective.
Just as Leths man and woman come together to make love, today we come
together via our constant communications. The physicality of that contact,
has been replaced by it s consistency a consistency the PHA tu rns into
measurable quantity. No longer is it important if we are good kissers; rather
we must constantly talk to those we love.
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Its 9 am. Do you
know where you
are supposed to be?
Managing a packed
schedule is a true
sign of perfection.
SCORING+1 point
for every event add-
ed to calendar. User
is not rewarded for
attendance, just for
scheduling.
RESPONSIBILITYLisen o he human geting ready. Lisen o he perec human living. Lisen o is
sounds. Wha is his human hinking.
Narraor dicaes, male clips nails and shaves, ::::.
Leths Perfect Human, despite living in a boundless perfect world, still has
to get ready. However, when Leth calls on us to notice him getting ready,
we are not sure for what he is preparing though the dinner shor tly follows.
The act of getting ready is presented to the viewer in isolation, as an ab-
straction correlating to responsibility. Getting ready implies the act of prepa-
ration, the content of which is less important, than our ability to consider and
plan for the future. Today, the PHA updates this to award points for maintain-
ing the calen dar the absolute ab straction of pre paration while gives no
reward for attendance as perfection, accord ing to Leth, is measured not by
what we do, but by what we wish to, or prepare to accomplish.
POPULARITYYes, here he is. Who is he? Wha can he do? Why does he move like ha? Look
a him now. And now. Look a him all he ime.Narraor dicaes, male dances, ::::.
Nearly halfway through the movie, the Perfect Human appears with
sunglasses, as he dances to music only he can hear. As he smiles at his
audience along wi th his goof y dance moves, he wants us to smile b ack and
the Perfect Human becomes the epitome of likable. He is young, handsome,
lighthearted, easygoing most importantly, he is popular! Today, this popu-
larity, i.e., social media activity calculated via the Perfect Human smartphone
application, is an update of Leth prompting us to examine this interaction as
a plea for attention: Look at him now. And now. Look at him all the time. In
the 60s, the confident, laid-back jokester could easily become the center of
attention at any dinner party. Today, we seek to attain that attention online
receiving validation and affirmation of our worth in society.
We used to develop
friendships in the
high school cafete-
ria or by frequenting
our local bar for
after-work drinks.
Today, we hang out
online.
SCORING+1 point
awarded for every
action performed
on applicable social
media accounts.
Cash is a thing of
the past. We have
all seen rappers
make it rain in the
club, but have you
seen the investment
banker flash his bank
statement on his
touchscreen?
SCORINGfor any
action made though
online banking apps,+1 point.
SUCCESSWhy is orune so capricious? Why is joy so quickly done? Why did you leave me?
Why are you gone? Very, very delicious!
Subiles, male speaks o himsel a dinner, alone ::-::.
Followed by his grievous Why is joy so quickly done? Why did you leave
me? the Very, very delicious! stands out as an abrupt change in the Per-
fect Humans temperament. Leth has aligned the Perfect Humans perfec-
tion, in this moment, to the success of his activity: the delicious meal. This
success abruptly stops him from dwelling on his heartbreak, and reframes
his situation around his perfection (with the following lines: Today, too I
experienced something I hope to understand in a few days.
Currently, though, a good meal means nothing compared to the numbers in
our bank accounts, and as a result success should be measured by our finan-
cial presence online (not the qualitative assessment of dinner). Whether we
have a lot of actual money or not is unimportant. Its the action of spending
and depositing through Amazons Buy now with 1-Click, to checking the
status of our direct- deposit which makes the contemporary Pe rfect Human
successful today.
Screen grab rom Te Perec Human,Jorgen Leh .
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THE PERFECT HUMAN APPLICATIONTHE REPRODUCER22 23
Tese six caegories represen he divisions ha enable us o undersand
where and how we need o improve our uncioni ng. Wihou hese ca-
egories, i would be difficul o evaluae wha acually makes us perec.
Perhaps differen caegories will ake on differen levels o imporance
or differen users. Tis reedom mimics our maerial economy by crea-
ing a sor o digial deparmen sore where we can make our choices
known. One person values educaion; anoher values a new car. Tese
divisions allow us o consruc and undersand our social sanding in
evermore specific ways.
Shareable and Comparable
InAlone ogeher,urkle explores he repercussions o he inimacy we
have wih our mobile devices. Using he experience o sixeen-year-old
Julia, urkle noe s how, or Julia, h ings move rom I have a eeli ng, I
wan o mak e a call o I wan o have a e eling , I need o make a c all or
in her case, send a ex. Julia even conflaes her phone wih her riends:
Even beore I ge upse and I know ha I have ha eelingIll pull
up my rien duh, my phone(). According o urkle, we u sed o
reach ou o one anoher or assisance and companionship in imes
o need or exciemen, bu oday we can experience a eeling wihou
sharing i wih ohers. While Leh s perec human was defined by his
loneliness, by his desire or companionship, oday we need companion-
ship in order o even eel loneliness.
Te need or companionship shapes he hear o hePerec Huma n Ap-
plicaion : o share and compare makes perecion atainable . I is only
hrough being able o compare ones numbers, ones measure o perec-
ion, ha a sense o sel-worh in he digial age can be atained.
Te makes i convenien o compare and share hese numbers
in differen ways. Firs, users can rack heir progress owards perecion
wihi n he calend ar inerace o he applica ion. Furher, us ers can
compare heir scores, as well as paterns o progress, o he aggregaed
average or o one specific ellow user perhaps a riend, amily mem-
bers, or coveed ce lebriy. Te applica ion allows use rs o compare he
anaomy o heir perecion hrough pie chars. Embracing a bold and
clean aesheic, hese graphics easily make perecion boh sharable
and comparable.
Conclusion
Wha ma kes he Perec Huma n Applicaio no ineres is is conex.
oday, he boundary beween quanifiable ineracions online andqualifiable experiences ouside he digial is permeable, and we sruggle
o disinguish beween hem, jus as much as we sruggle o inegrae
he online and offline places we inhabi. TePerec Huma n Applicaion
doesn goad us ino prioriizing he qualiy we associae wih offline
experience or he quaniy represenaive o online place; raher i asks
is users o reflec on he relaionship beween he wo.
Furher, when higher scores ranslae ino a higher perecion, his cre-
aes a more valuable user, or consumer. In a radiional sense, i works
in he same way consuming, or wearing, nice shoes does. We eel beter
abou ourselves. Online, he sel-worh we gain rom consuming Face-
book likes he dig iized i neracion may be enough or many, o g ive
hem confidence ha ranslaes ouside o he game.
Born ou o he desire o updae he exisenial quesioning o Lehs
perec human, he is a sairical commenary on companionship
and loneliness in a landscape drasically shaped by digial media. I
reveals a consumer whose ocus is on quaniy no qualiy, on scoring
raher han experiencing, hereby conflaing companionship and soli-
ude. Mos imporanly, i posiions sel and number side by side, calling
atenion o he complex and enwined relaionship beween he wo.
Phoo by Erik Jacobs
or Te New York
imes o urkle in her
Boson home, .
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een grab romBlack Mi rrorepisode Fifeen Million Meris.
CASE STUDY
THE
WEEPING
iPHONE
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Aer iniial user esing , i
was deermined ha users o he
Perec Human Applicaion were pu
off by he complex marix o scoring.
Addressing ha concern, he Weeping
iPhone is a proposed aler sysem, aseries o video noificaions o updae
users i heir perecion scores
all oo low.
Because, in an era when our phones
are expeced o ake responsibiliy or
so many differen asks, why should
users have o check he applicaion
o rerieve heir resuls?
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THE WEEPING IPHONE 29
een sho rom i .
DEVICE ASEMOTIONALEXPRESSION
While the is a comment on how we have given away so
many o our parameters o sel-worth to social media and our
digitized interactions, the Weeping iPhone ollows suit, asking:when does tying our identity to technology interere with the
most complex experience o sel our ability to express our
most vulnerable emotional states?
Te subile o Sherry urklesAlone ogeher reads: Why We Expec
More fom echnology an d Less fom Each Oher.urkle is warning us ha
we may be neglec ing one ano her in avor o our i nelligen and always-
here echnology. Te Weeping iPhoneis a response o wha urkle ari-
culaes as a ransormaion o responsibiliy rom us o i. Te more we
use our devices as consumers, he more inimaely we are ied o hem.
Te Weeping iPhoneakes his inimacy o he exreme and asks: Can I
someday expec my phone o ake on he vulnerable role o expressing
an emoional reacion o he inimacy i so readily enables?
Characerized by heir disrupive naure, he Weeping iPhones noifica-
ion videos inerrup he users abiliy o use he phone. For example, i
a users Perec Human Score drops below he h percenile, he phone
assumes is user is eeling imperec, unloved, and worhless: like a loser.
So i auomaically plays a -second video iledLoser Syndrome in
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THE WEEPING IPHONETHE REPRODUCER30 31
which a womans voice au ningly c hans: Loser, looooose r. Who do you
hink you are? You are nohing bu one big a loser. Accompanying his
inonaion, a collecion o Apple x-in-a-bubble icons accumulae in
mouning piles a he botom o he screen.
I low scores persis over several days, he phone akes on he burden
o expressing he depression caused by imperecion in a shor video
called Sae o Despair. No longer able o uncion normally, he phone
plays he sound o a human sob in andem wih flucuaions in is brigh-
ness, hereby sending ou an o is nearby owner.
I riggered, he videos play hrough o compleion. Tis imposes, o he
embarrassmen o he phones owner, an audible oupouring o emoion-
al disress on he surrounding environmen.
On he surace, he Weeping iPhoneransorms he phone ino a vulner-
able objec. Te program promps he user o atend o her phone, and,
in reurn, her perecion (as well as any emoional disress). Te Weep-
ing iPhones shor videos ridicule he ervency wih which we are atached
o our cell phones, and he reliance ha ensues.
THE PROTOTYPE
Te Language o Our iPhones
Te Weeping iPhonenoificaions call atenion o disinc norms
we have acceped i n our iner aces, like push noific aions, he A pple
iconography, and iPhone screen brighness. Tough noificaions can
be urned o ff, he deaul setings on any Apple produc offers users
ongoing alers and updaes or heir calendars, emails, games, and more.
For some, hese noificaions are liesavers. For ohers, hey are nuisanc-es ready o be promply disabled. I find hese pop-ups humorous. Tey
seem so serious your appoinmen is now ye heir sudden appear-
ance and horizonal-recangular orma, is reminiscen o he colorul
pop-up adverisemens ha appeared on early web browsers.
Push noificaions, as visual inerrupions, are an acceped par o he
iOS user inerace. urning his push noificaion ino a video, hereby
adding he elemen o ime, exacerbaes he role o visual inrusion ha
enables Apples noificaions o work so well.
Te Weeping iPhonerepurposes he iPhone iconography o an x-ou
bubble or deleing s ofware and applicaions a nd he phones screen
brighnes s unc ion (he ulimae bate ry draine r). I inegraes hese
mechanisms (ha are unique o he language o he iPhone) wih he
human voice rom he more radiional ran oLoser Syndrome, o he
universal and visceral expression o crying. By combining hese wo lan-
guages, he piece calls atenion o he dichoomy ha (wesern) sociey
has se up beween echnology and human.
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Sooopathetic.You are dumb! Loooooooser
looooser.
You are
probably
the biggest
worthless
waste of
space and
disappointment
that has ever
lived, in the
history of
all time.
You are nothing
but one big fat
loser.
Te video-sills below demonsrae he
30-second push noificaion which plays i a users
Perec Human Score drops below he 10h percenile..
LOSER
SYNDROME
Increasing iPhone luminosity.
Te video-sills show he inrusive noificaion
which plays when low scores persis over several
days. In he video, screen luminosiy flucuaes
in andem wih he loud sobs o a woman crying.
STATE OF
DESPAIR
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THE WEEPING IPHONETHE REPRODUCER34 35
We have come o dis inguis h beween he hard, cold scie nce o echnol-
ogy and he sof, warm absracion o humaniy. Te Weeping iPhone
quesions: wha is he relaionship beween hem? Are hey really disin-
guishable or comparable as wo disinc opposies? When he user lisens
o he iPhone crying, does he or she gree i wih empahy or laugher?
And i w ih laugher, is i ou o discom or a discomor res uling
rom he unnaural sound o despair emiting rom a amiliar device? Or
is i a discomor rom he ear ha echnology will someday seal our
abiliy o weep?
Te Weeping iPhoneoblieraes he dichoomy beween he languageo he digial (he Apple iconography) and he language o us humans
(raning, crying). By anhropomorphizing he Apple iconography
and urning he expression o emoion ino he uncion o a designed
affordance, he noificaions conflae he dis inc roles o human and
device in an evermore inimae relaionship. Furher, in heory o course,
he applicaion asks us o consider wha kind o affordances we ake or
graned in our digial s ysems.
Emotions
Te use o emoional expression raises an array o issues. By linking he
Weeping iPhoneresponses o paricular scores rom he , he noifica-
ion sysem parallels our process o naming and hereby delineaing our
emoions. Tis simplifies he complexiy o he human abiliy o eel.
Caegorizing and medicaing emoions like sadness, anxiey, ear is an
imprecise and undeveloped science (driven by he pharmaceuical indus-
ry). When considering psychiary as a science ha aims o quaniy and
conrol, i doesn seem ar-eched o imagine a world where diagnoses
like depression, anxiey disorder, and schizophrenia are shifed ino he
domain o echnology.
A he same ime, wachi ng an iPhone cr y is un ny. Is unny because ,
firs, i doesn make sense. Why would an iPhone be able o express such
inimae emoions when we have such a d ifficul ime doing he same?
I is also uncomorable o see such a display o vulnerabiliy in public.
In ac, as i is socially unaccepable o ran and cry in public, doesn i
makes sense o give ha expression over o somehing else like our
phones? Wouldn i be caharic?
Conclusion
Jus as he pis qu aniy aga ins qua liy, he Weeping iPhonesesechnology agains humaniy. By anhropomorphizing he cell phone,
he Weeping iPhonevideo alers conflae his divide. Te consumer he
paradigm o emoion akes he role o he hearless and annoyed
bysander, whi le he cold ech nology expres ses he d iscomor o e mo-
ional vulnerabiliy wih an indulgen ran o sel-hared and he primal
wail. Caugh off guard, he consumer may see his or her own v ulner-
abiliy mirrored in he reflecive glass i jus or a ew seconds and in
ha momen, he or she is meaphorically ransormed ino he uneeling
machine, unil he humor and annoyance o he siuaion se in.
Tough he Weeping iPhonedoes no i lluminae he digiized ineracion
as a commodiy, i does reflec on he repercussions o such consump-
ion. As consumers in he radiional sense, so much o our ideniy and
sel-worh are consruced rom wha we choose o consume. Tese deci-
sions differeniae us rom one anoher; hey inorm our saus and class,
dicae our sandard o living, and embody our belie sysems, morals,
and personal values. Our choices hold weigh, and as hey become ied
o he digial spaces we inhabi, hey carry a similar impac as choosing
which neighb orhood we live in or wha car we should buy.
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THE REPRODUCER36
While he looke d a our enw ined concep ion o sel-wor h wih
our glowing screens, he Weeping iPhoneis a reflecion on how hese
digiized ineracions, as commodiies ha inorm ideniy, relae o he
burden o emoion al vul nerabiliy. Te ears raised by Sherry urkle can
be easily moc ked, bu hey a re grounded in a ge nuine concern abou ha
relaionship. As our digial ineraces become more and more seamless,
and as issues o usabiliy dissipae, we have o consider he impac on our
emoional awareness.
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age rom ruck diions .
PART 2
USER AS
PRODUCER
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PRODUCERS IN DYNAMIC MEDIA SOCIETY
In Par I, we examined digiized ineracions as
commodiies o consumpion: he user acing as
consumer. In Par II, we reverse our perspecive o
examine he user, as a producer. As we consume on
Facebook by reading and sharing a link o a Buzzeed
aricle, or example we are simulaneously producing
conen ha can laer be read, or consumed, by ohers.
I isn ha we creae he aricle we do no research,
compile, wrie, and publish i bu he ac o sha ring
reproduces he conen, in a unique consumable link;
unique, i only, due o is very own imesamp and oher
meadaa creaed rom he ac o reposing. As Facebook
calls i , his even, creaes a new ype o user: ha o
he reproducer.
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USER AS PRODUCERTHE REPRODUCER42 43
PRODUCER AS REPRODUCER
In his conex, he ac o producing unique conen on our digial iner-
aces rom uploading a phoo, o sending an email, o searching on a
browser is srai ghorward . And he role o he producer, as dis cussed
earlier, is simulaneously, ha o he consumer.
However, here is anoher way o undersand his siuaion. Consider he
erminology associaed wih sharing already-produced conen online:
we re-blog, or re-wee. By par aki ng in hes e specific in eracions,
a user may ake on he role o a consumer or a producer, bu she is also,
always, a reproducer.
Because all conneced acions are racked by digial sur veillance sysems,
any and all d igiized ineracions are produced again,reproduced, by he
algorihm or services ha collec, aggregae, and analyze hem. Hulu.com
keeps rack o no jus wha we wach bu when and or how long we
sream media. Google AdSenseknows which iems we buy and which we
haven ye bough. Beyond our browser window, companies and govern-
men agencies know when, where, and how heir services are being used.
Our clicks are reproduced as digiized records. Tereore, wheher a
user is producing heir own unique conen or re-posing conen rom
anoher user, all digiized ineracions become reproduce-able, urning
users, in whaever role hey are playing, ino reproducers.
It might seem logical that
the algorithm, which actively
reproducesthe data, would
play the role of reproducer.
However, it is users who
create the data being repro-
duced as they choose interact
on digital platforms. To call
attention to that choice (and
its implicit agency or power),
I have identified users asreproducers.
The red repro-
ducer indicatesthat no matter
which role the
user plays, he or
she is always a
reproducer.
REPRODUCER
CONSUMER
PRODUCER
USER
A his poin, I'd li ke o acknowle dge a paricu lar conex or wh ich o
consider he erminology a hand. Consider Waler Benjamin's inamous
Te Work o Ar in he Age o Is echnological Reproducibiliy. In his
pivoal essay, Benjamin examines he repercussions o changes in he
relaions and echnologies o producion, wha Karl Marx calls he base,
on he meaning and value o a work o ar represenaive o Marx's con-
cep o a supersrucure. Te absrac culural and poliical ideologies
implied by Marxs supersrucure and in Benjamins essay as an objec o
ar, can be seen as parallel o wha I call value in his hesis: an absrac
undercurren o economic, culural, and social srucures.
Benjamin, specifically, looks a he impac o hese changes on "he re-
producion o arworks" as well as how hese echnologies are employed
in he service o arisic pracices, "he ar o film" (). However, I
bring hi m up, no o discu ss ari sic pracice , bu nod o he ask he laid
ou or himsel as similar o he one in his hesis: an examinaion o how
reproducion via new echnologies affec conceps o meaning and value
in sociey. We can also examine he new qualiies o he echnologies
o reproducion oday, as heir differences accoun or a deparure rom
"he Age o echnological Reproducibiliy."
In Invening he Medium, published as he firs o wo inroducions in
heNew Media R eader (), Jane H. Murray describes digial media
wih "ou r definin g qualiie s: is procedura l, parici paory, encyclopedic,
and spaial properies" (). Te ormer wo properies allow or wha we
hink o as he defining experience o he digial medium, is 'ineraciv-
iy. Tey allow users o "speciy procedures which will no merely be
recorded bu execued," and manipulae "is processes and daa." For
Murray hese properies creae an immersive environmen, wih an
illusion o space, or cerebral deph, creaed by links o inormaion
resembling an encyclopedia. Murray likens he inricacy o he digi-
al environmen, firs o he poeic complexiy o Jorge Luis BorgesGarden o Forking Pahs (a shor sory ha is a labyrinh o infinie
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USER AS PRODUCERTHE REPRODUCER44 45
regression in boh orm and conen). And second, she likens he deph
o his environmen o he limiless and dynamic i normaion rails o
Vannevar Bus hs Memex (a ficional compua ional desk e nvisioned b y
he engineer in his Alanic Monhly essay As We May Tink).
Lev Manovich, in Te Language o New Media(), underakes a simi-
lar ariculaion o he properies o new and digial media. His principles
are: numerical represenaion, modulariy, auomaion, variabiliy, and
ranscoding (see chaper , Principles o New Media). Manovichs
principles explain ha all new media are numerically coded and modular
in srucure. Tis accouns or manipulaion by auomaed processes
(or algorihmic models) wih poenially infinie () variable resuls
o creae dynamic and ineracive neworked srucures, which he calls
media daabases or hypermedia. So, like Murray, Manovich recogniz-
es ha he infinie reproducibiliy o digial media by he reproducer
creaes a limiless, branching, ever-evolving digial environmen. In
poeic erms, reproducibiliy oday possesses a unseen deph.
Te inricacies o his deph, reverberae in an absrac undercurren o
economic, culural, and social ideologies, which Manovich reerences by
his principle o ranscoding. In my hesis, hose reverberaions srucure
value. And he orces respon sible or he cons ruci ng his digia l land-
scape o dynamic media are he reproducer and he algorihm.
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USER AS PRODUCERTHE REPRODUCER46 47
Codes are culural objecs embedded and
inegraed wihin a social sysem whose
logic, rules, and explici uncioning work
o deermine he new condiions o
possibiliies o users lives.
Cheney-Lippold, A New Algori hmic Ide niy
THE ALMIGHTY ALGORITHM
For my purposes, an algorihm is se o sysemaic procedures ha
make calculaions. While he highly complex procedures and compua-
ions ha compuer models are capable o are above he grasp o mos
laypeople, as well as lay-echnology, he undamenals o algorihms
are reminiscen o grade-school mahemaics: hey ake an iniial se o
inpu daa and ac on ha daa in a sysem o successive procedures o
produce an oupu. oday, algorihms collec, scrape, and mine daa;
hey find paterns and make predicions rom overlapping and inerrela-ing daases; hey evolve and ge smarer. Tey ransorm he digiized
ineracions we produce ino valuable (or no so valuable) commodiies.
In Ria RaleysDaaveilla nce and Coun ervailanc e, she wries:
we are hus in he mids o wha is exuberanly called a Daa Renais-
sance Daa has been figured as a gold mine and as he new oil o heInerne and he new currency o he digial world ().
She oulines he expansive new markeplaces or daa like BlueKai,
where daa is raded like socks wi h daa-ha ndlers and d aa-brokers.
O ineres, is ha he value o hese daases is ofen speculaive. Te
daa is raw; i awais exrapolaion, circulaion, and speculaion. For
our purposes, he erm raw daa works like a charm. And i is he algo-
rihm ha ransorms he raw daa we produce rom absrac quaniy
ino useul, and valuable inormaion. I daases are our ubes o pain,
he algorihm is our painbrush.
Tere is, however, a orewarning o be considered beore we coninue.
Embedded in boh o hese componens , he daa and he algorihm, is
he objecive neuraliy associaed wih mahemaics, science, and ech-
nology. In he inroducion o heir book Raw Daa is an Oxymoron,
Lisa Gielman and co-auhor Virginia Jackson eleganly describe daaas a complex concep because o is roubled hisorical relaionship o
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USER AS PRODUCERTHE REPRODUCER48 49
neuraliy. Te auhors aim o look under daa o consider heir roo as-
sumpions (). Teir poin is ha daases, and he algorihmic models
a work, are designed objecs creaed by an auhor wih specific purposes.
Gielman and Jackson make a ew wonderul poins on his mater.
Firs, quoing Lev Manovich, hey wrie, Daa [do] no jus exis, [hey
need o be] generaed. Daa are imagined and enunciaed agains he
seamlessness o phenomena so daa garner immanence in he circum-
sances o heir imaginaion (). Te very abiliy o produce paricular
daases which allow ech sar-ups o succeed in bringing us he nex
new app is ingrained in our paricular economic, culural, and socialconexs.
Furhermore, how we analyze daa is subjec o he same orces. One
o Gielman and Jacksons final poins is ha daa comes in he orm o
daum discree unis in conras o he fluidiy o inormaion. As a
resul, daa are organized ino ables and chars, wihin which are hier-
archies. Te auhors poin, aken rom Geoffrey C. Bowker and Susan
Leigh Sars book Soring Tings Ou, is ha hese hierarch ies are shaped
by social order. Ye when phenomena a re variously red uced o daa, hey
are divided and classified, processes ha work o obscure or as i o
obscure ambiguiy, conflic, and conradicion ().
However, inerpreing our complex (and almighy) algorihms as
designed ariacs is difficul. In Te Real Privacy Problem (),Evgeny
Morozov eaures ransparen Predicions, a recen paper by al Zar-
sky, law proessor a Haia Universiy. Aligned wih Manovich, Bowker,
and Sar, Zarsky noes:
Analy ss carr y ou exensive asks and h ave ample oppor uniy o leave
an ideological (and poenially hidden) impression on he process. Teseopporuniies are eviden rom he very sar o he predicive process; hedaase mus be acively consruced, a imes by bringing ogeher daa
rom various sources. Tis ask requires various decisions, such as whichdaabases should be used. Oher decisions are more suble, wha couns as
an even which will rigger analysis. ()
Te process o accumulaing and mining daa, along w ih he param-
eers and variables, are all decisions designed or a specific goal. How-
ever, Zarskys ineres is no in he lack o objeciviy o daa-modeling
algorihms, bu raher in he ransparency, or abiliy o inerpre, o he
housands o variables and decisions hese sysems are buil upon:
a non-inerpreable process migh ollow rom a daa-mining analysis
which is no e xplainable i n human lang uage (). Tough Zarsky
maps ou he complexiies o making he design process o algorihmic
sysems ever-more ransparen, he noes ha even ransparency o
predicive behavioral paterns does no necessary make adequae or wise
ools or predicive modeling.
In any case, he neuraliy wih which wed like o associae wih our
echnologies and advanced mahemaics is a problemaic lens. However,
i is a lens ha is easy o shater. Te algorihm, as a designed objec, is
permeaed wih hisory, poliics, and socieal behaviors, rich wih a
perspecive all is own. In his hesis, we examine he algorihm as an
objec whose purpose is o ransorm he ac o digial consumpion ino
an inrasrucure o producion, sans labor coss (as well as ransorming
all users ino reproducers).
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USER AS PRODUCERTHE REPRODUCER50 51
Daa are everywhere and
piling up in dizzying amouns .
Lisa Gielman and Virginia Jackson, Raw Daa is an Oxymoron
THE ALGORITHM AND THE REPRODUCER
As producers, our d igiiz ed inerac ions resul i n he accumu laion o
massive quaniies o daa. Collecively, his amoun o daa is unahom-
able a , irelessly changing, inerrelaed deluge o numbers. Bu
hrough advancemens in compuer science, wih applied algorihmic
models, he digial inrasrucure o a Dynamic Media Sociey gives
hese numbers meaning. Tis is he inrasrucure o reproducion us-
er-produced daa, reproduced by algorihmic sysems, which srucure
meaning, auhoriy, and value. In he ollowing examples, I will examinehe power dynamics beween he algorihm as a orm o conrol relian
on socially generaed, reproduced, daases and he reproducer he
agen clickers creaing he daa in quesion.
o begin, les look a he specific example o ideniy in relaion o he
user, or reproducer. I draw on Universiy o Michigan researchers John
Cheney-Lippolds A New Algorihmic Ideniy: Sof Biopoliics and
he Modulaion o Conrol. Lippold looks a how algorihmic models
o surveillance, ofen used in markeing and adverising, define online
caegories o idenificaion, specifically gender. His ineres is in how his
algorihmic inerence acs as a orm o conrol. He ocuses on he web
analyics firm Quancas:
Te algorihmic process ha I will ocus on in his aricle looks a he webanalyics firm Quancas as i iners cerain caegorical idenificaions
rom seemingly meaningless web daa. As new inormaion ges creaedabou an individual hrough he racking o her web presence, a usersideniy becomes more defined wihin he sysem in accord wih he logic
o Quancass idenificaion algorihmsTe implici disorder o daacolleced abou an individual is organized, defined, and made valuable by
algorihmically assigning meaning o user behavior and in u rn limiinghe poenial excess o meanings ha raw daa offer. ()
Tis is he process o reproducion, where user produced daa is repur-posed by compuer models o srucure meaning in his case gender.
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USER AS PRODUCERTHE REPRODUCER52 53
Wha is u nique abou h is cyberne ic sysem() is ha gender i s no
longer a sraighorward caegory based on biology, bu raher a fluid and
dynamic process:
Algori hms allow a shif o a more fle xible and u ncional defi ning o hecaegory, one ha de-essenializes gender rom is corporeal and socieal
orms Gender becomes a vecor, a compleely digial and mah-basedassociaion ha defines he meaning o maleness, emaleness, or whaever
oher gender (or caegory) a markeer requires. ()
In oher words, gender, reed rom corporealiy, becomes a modula-
ing caegory, responsive o algorihmic inerpreaion o user daa, orreproducion. Bu mos imporanly, gender becomes a caegory defined
o exrac value rom raw daa in order o sui he needs o he marke.
In he case o Quancas, he caegory o algorihmically defined gender
deermines wha kind o conen (in he orm o adverisemens) a
user comes ino conac wih. Because he sysem is responsive o all
digiized ineracions, no jus individual users, conrol is no a direc
poliical inervenion enaced on an individual, bu raher he capac-
iy o suggesion o sofly persuade users owards models o normalized
behavior and ide niy hrough he con san redefi niion o ca egories
o ideniy. Te algorihms offer markeers he powers o ell us who
we are, wha we wa n, and who we shou ld be (). Cheney-Lippolds
warnin g is ha he algorih m is being u sed as a ool o power a nd conrol,
by is abili y o consan ly render our daa as meaning ul, mak ing
relevan inerences abou wha ha daa can mean (). Te original
inens and purposes o our ineracions, like our biologically defined
gender, are rendered meaningless.
Te abiliy o ransorm he disorder o digiized ineracions ino mean-
ingul and applied inormaion is erriying, especially i we look beyond
adverising ino how inrasrucures wih legislaive power could use
i. Consider research conduced by legal academics Ariel Pora and Lior
Jacob Srahile viz, a he Universi y o Chicago, exa mini ng how big
JOHN CHENEY-LIPPOLD
University of Michigan faculty
in Digital Environments.
daa mining echniques o individual ciizens can allow or more per-
sonal law including consumer conracs like rus and wills ailored
o individual ciizens. Te algorihmic models ransorm user daa ino
an auomaed applicaion o legal auhoriy. Pora and Srahileviz aim o
reduce malpracice and boos efficiency, bu he greaer repercussions or
liigaion and legislaion are righening.
Despie he disregard or he individual behind he clicks, can we
consider he user, insead, as an agen producer and an inegral orce in
creaing meaningul applicaions o inormaion? By no means does his
quesion miigae he ears oulined above, bu i does gran us, as users,a more empowered poin o view. Daa does no come rom nowhere. I
comes direcly rom us as a sociey o clicks.
ake Uber (uber.com), he smarphone-based car-or-hire service. Tis
service offers is consumers a variey o ineresing choices including a
syle scale (o order upscale cars or special occasions), as well as direc
paymen rom a credi card (Cashless & Convenien, heir websie
boass). However, he mos a scinai ng aspec o U ber as a serv ice is
ha i operaes on surge pricing: as demand in a paricular locaion or
cabs rise, he price o he are increases as well. NPRs Plane Money
podcas covered he economic pains and gains o Ubers surge pricing
in Why Paying $192 For a 5-Mile Car Ride May Be Raional (Febru-
ary 7, ). Here, our ineres in Ubers pricing mehodology has less
o do wih he heoreical and applied benefis o surge pricing, bu
raher how surge pricing is implemened. As Zoe Chase repors, Uber
knows wha people do when hey see a surge, and so hey know how
many people close he app a hree imes or our imes or five imes [he
normal price]. Andrew McDonald, regional general manager o Uber
Midwes, responds, So, we do have daa obviously mos o ha is
proprieary bu we rus he way he daa and our algorihm work righ
now, which is ha he muliple increases unil he poin where here is asupply and demand equilibrium.
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USER AS PRODUCERTHE REPRODUCER54 55
Tough he invisible algorihm ransorms ineracions ino applied
value, he d riving orce behind he value o a car r ide is he d igiize d
ineracion produced by consumers o Uber a a given ime.
Or consider, he media-sreaming epicener Neflix. In his recen New
York imes Magazinearicle, Te Pos-Hope Poliics o House o
Cards, Adam Seinbergh wries:
Neflix knows a lo abou wha you wach. No jus generally, bu in agranular, daa-driven, clicks-and-duraion-o-viewing ime way. I knowswha everyone on Ne flix wach es, and how much hey wach i, a nd how
all o his migh ranslae ino wha people wan o wach nex.
Te Neflix algorihm ransormed user clicks ino a valuable, or desired,
commodiy: in his case, he hi series House o Cards. Tough he suc-
cess o Neflixs algorihm ulimaely works o benefi Neflix no he
user migh we see he algorihm as lisening o our desires? We ge
wha we wan: o binge-wach ye anoher hi e levision s how. O course,
no all o us wan o escape ino he ficional world o D.C. poliics, bu
his is no he place o debae he morals and ehics o elevision and he
enerainmen indusry. Wha is o ineres is ha he success o Neflix
is relian on user consumpion repurposed by he algorihm ino mean-
ingul inormaion..
Wih Ube r and Nefli x, he user as a reproducer becomes a di rec orce
srucuring value in sociey. Even hough he user is mos cerainly re-
duced, hrough he quanificaion o clicks, and no equal o bu raher a
he mercy o he algorihm, he user is agen. Ye he user as reproducer
does no ac alone; he power behind hese new inrasrucures comes
rom he collecion o reproducers: he social nework.
In Fronline documenary Generaion Like (), producer Dougl as
Rushkoff sis down wih Oliver Lucket, owner o he social media sar-
up heAudience. Founded in , heAudience works o build sraegicneworks social neworks o ans o increase cliens
populariy and ame. Trough a vas array o algorihmic ools, Lucket
mines and parses social neworks o deermine where demographic
ineress, or likes, overlap wih poenial adverisers. Te social nework
isel becomes a desired commodiy or Lucket and his cliens. I
becomes a coveed me asure o succes s or musician s and acors, an d
Lucket works irelessly social neworks never sleep o build and
expand hese neworks hrough sraegically curaing conen and bro-
kering parnerships. As Rushkoff narraes, he camera cus o a compuer
screen open o an image o he handsome Michael revino, sar o Te
Vampire Diaries. On he screen, an inern is Phooshopping a Sana ha
ono his smiling ace. Luckets business o audience analyics, hough
relian on economic and culural opporuniies, is ocused on nururing
social value, by any means possible.
Similarly, Boson-based Dito (dito.us.com) employs he power o he
social nework. A rendy phoo-analyics sar-up, is sae-o-he-ar
echnology reads phoos shared in social media o find logos and he
people wih hem. Is unique algorihm, eaured wih a beter-han-
yours quali y, boass o over-a-de cade-in-he -maki ng seven-proprie ary
echnologies developed by MI engineers. I no only enables logo
deecion and social nework analysis, bu people insighs who
akes phoos o my brand? Wha is he senimen associaed wih
my brand? Wha phoos are aken beore and afer he phoos o my
brand? Dito ran sorms he social ne work o consumers i no produc-
ers o valuable conen or is cliens: Social phoos are like a / ocus
group. We ound ha Gaorade wasn jus consumed during exercise,
bu by eens du ring meals .
And hough hey are sel ling hei r abiliy o e mploy he in rasruc ure o
reproducion hrough exising social neworks, I was drawn o a litle
sidebar above heir Ge in ouch inormaion. I reads: Did you
know? Curren social lisening ools aren designed o analyze phoos.Tey miss % o phoos wih logos in hem. Bu no Dito
OLIVER L
Founder o
media sta
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USER AS PRODUCERTHE REPRODUCER56 57
Te choice phrase social lisening seems o humanize he echnology.
Te algorihm, despie is myserious and hreaening powers, becomes
capable o possessing he empahic qualiy o lisening. Furher, i
openly acknowledges he reliance o willing paricipans in already exis-
ing social neworks us. Tere needs o be a sociey o users o hear, in
order o finesse he ar o lisening o our daa.
Te algorihms o Uber, Neflix, heAudience, and Dito all ransorm
he consumer ino a producer o valuable conen, necessary o drive
heir services. However, o reflec, his inrasrucure o reproducion
relies on willing ye ree labor. Mos o us don give his muchhough, assuming, perhaps ha i is jus an expression o ree-marke
capialism. Bu why, despie argumens ha he issue o ree labor em-
ployed across he digial economy has hisorical roos in lae capialis
sysems o consumer sociey (erranova), don we recognize he user as
an empowered and necessary orce in sociey? I believe we have a choice:
he user can be seen as manipulaed, offering unrewarded supplies in
erms o clicks or he success o ohers, or we can undersand he user as
a conribuor in srucuring meaning and auhoring value in sociey.
Regardless o how we choose o answer hese quesions, i is sill
uncanny o visi Ditos Phoo Firehose and see he warning: Te
Phoo Firehose conains unfilered public images sourced rom witer,
umblr, and Insagram and many may be inappropriae or some view-
ers. In real ime, anyone can winess he algorihm a work phoos
appear, eauring no only Chick-fil-A and Sarbucks, bu he names
and handles o users. Did he picure I posed earlier oday o my late
pass hrough heir sysem? How would I eel i i appeared or all o see,
unbeknowns o me?
Mos o us are aware o he degree o which sofware surveillance has
permeaed our personal daa and habis as users o digial plaorms.
I's no jus ha he NSA has access o our Facebook profiles (hank you,
Zuckerberg), or ha ad campaigns can now be ailored o our search his-
ories. Collecively, our conneced ineracions, embodied in our clicks,
reproduced as large daases, are ransormed ino inormaion used
by naional se curiy prog rams, marke ing and ad verisi ng campaig ns,
law enorcemen and law-making, and he lis goes on. Te quesion o
he momen is wheher personal privacy sands a chance in he ace o
daaveillance sysems.
o ocus on privacy or a momen (wih an sligh ye imporan depar-
ure rom our role as reproducers), Morozovs Te Real Privacy Prob-
lem discusses he hrea o daaveillance. He makes he noeworhydisincion ha privacy, in and o isel, is no he end goal. Drawing
on he work o Spiros Smiis, Germanys leading privacy scholar and
praciioner, Morozov explains ha privacy is an ideal o a jus and air
democraic sociey: habis, aciviies, and preerences are compiled,
regisered, and rerieved o aciliae beter adjusmen, no o improve
he individuals capaciy o ac and decide. Morozovs encourages us o
consider he uure Inerne in erms o privacy, bu, he wries, is he
ae o democracy isel ha should be our primary goal.
Te gold, however, is Morozov inclusion o a warning by German phi-
losopher Jrgen Habermas. Morozov wries ha big daa, wih is many
inerconneced daabases ha eed on in ormaion and algorihms o
dubious provenance, imposes severe consrains on how we maure po-
liically and socially. Ciing Habermas, he wries, he challenge is ha
an exclusively echnical civilizaion is hreaened by he spliting o
human beings ino wo classes he social engineers and he inmaes o
closed social insiuions.
Morozov reers o hese closed social insiuions as surrounded by he
invisible barbed wire o big daa ha is no o our choosing and ha we
canno rebuild or expand. Te wors par is ha we do no see i as such.
Te reproducer, clearly Habermass inmae, is imprisoned inside he
Dataveilla
by Roger
to name
control pr
aggregati
(Raley, 12
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USER AS PRODUCERTHE REPRODUCER58 59
barbed wire o he algori hm. However, despi e her presumed bl indness,
he reproducer may no be as impoen as Morozov makes her ou o be:
or i is he reproducers willing conribuions o digiized ineracions
ha eed he algorihmic regulaion; can we see he inmae as he one
welding he wire or her ence , insead?
Treas o our privacy and o democracy aside, les ocus on he power
sruggle beween reproducer and algorihm. Te capabiliies o sof-
ware are relia n on he record o u nknowi ng user inerac ions which are
ransormed ino applicable inormaion o rerame and conexualize
greaer quesions o sociey. Furher, i is a social insiuion, or i iswe, sociey a large, who produce he conen govern ing he econom ic
and culural value o goods, services, and auhoring inormaion. A lo
is a sake, bu even i sociey is blind, migh we examine he sofware as
empowering he social? Or does blindness render us powerless? Are we
mere pawns in his real-ime inrasrucure o daaveillance, rendering
our inens as individuals useless as hey seal value and meaning rom
behind our col lecive back?
Wih is abi liy o ra nsorm da a ino meani ngul appl icaions, he algo-
rihm becomes an invisible hrea (Cheney-Lippold, Pora and Srahilev-
iz), bu one relian on a user-generaed inrasrucure o reproducion
(Uber, Neflix). Defining users as reproducers allows us o see hem as
a necessary orce, responsible or creaing a powerul and valuable com-
modiy: he social nework (heAudience, Dito).
o conclude, Ive ouched on he issue o privacy and daaveillance, one
a he hear o conemporary media discussions abou echnological con-
rol. Te preceding survey o ideas and services o he Dynamic Media
Sociey offers a superficial examinaion o he complex power relaion-
ship beween he algorihm and he user as reproducer. My hope is ha,
i we ignore he issue o ree labor, we can begin o see he producion
o clicks, in and o isel, as a measure o user-generaed power, a new
uopian srucuring orce o social value. Can we culivae h is social
value as use rs, o reclaim agency or auho