The role of IAQ & monitoring in customer-centric FM

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Customer-centric Energy & Facilities ManagementPutting the end-user at the center of the Energy & FM approach through solutions tailored to the

specific facilities type and focus on predictive maintenance for ultimate end-user comfort

Audit:

identification of areas of optimizations

Implementation:

execution of Energy Conservation Measures (ECMs) and action plan

Operation &

Maintenance:

predictive and

corrective

maintenance

Measurement & Verification

with constant monitoring:

More than 18,200 from 2,500

assets across multiple countries

connected to Hubgrade

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2

3a 3b

Retail

Blend the

ultimate comfort

of a smart

shopping and

living experience

with an

increased

commitment to

sustainability.

Healthcare

Ensure reliable

and efficient

support services

so healthcare

specialists can

focus on their

core business,

providing care to

their patients.

Transportation

Guarantee safe

and smooth

travel experience

to passengers

through the

management of

facilities while

reducing energy

consumption.

Industry

Bring efficient

solutions to

reduce the

energy

consumption of

facilities and

processes

thanks to the use

of big data.

Hospitality

Have the comfort

and well being of

the hotel guest at

the center of the

equation, while

improving the

hotel commitment

to its sustainable

goals.

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What is Indoor Environmental Quality (IEQ)?Occupant comfort and business growth go hand in hand

• Indoor Air Quality (IAQ):

CO2 levels

Hygrometric conditions

Pollutants (VOC, PM, …)

• Lighting:

Lighting levels

Lighting quality

• Other factors:

Noise level

Visual comfort

Odor/scent

Comfort of fit-outs

…

Key Aspects:Residents in the Middle East spend

up to 90% of their time indoors.

IAQ: influencing factors

IAQ = Indoor Air Quality

Indoor Air Quality can cause a number of health problems ranging from headaches and fatigue to more serious conditions such as respiratory and heart

diseases or even cancer. Enova has developed a cost effective, integrated approach to maintain a healthy indoor environment:

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1. In depth air quality audit of the facilities:

- parameters such as temperature,

humidity, carbon monoxide, ozone, carbon

dioxide, formaldehyde, VOCs (Volatile

Organic Compounds), particulate matter,

bacteria and fungi

2. Detailed Indoor Air Quality Report:

- audit findings

- root cause analysis

- recommendations

3. Tailored action plan to reach optimal

Indoor Air

4. Implementation of air treatment

solutions:

- adapted to the context and indoor

environment

- achieve a sustainable indoor environment

- ensure greater comfort for end users and

guests

5. M&V audit to verify the positive impact

of the implemented solutions

6. Monitoring of Indoor Air Quality in real time:

- through smart sensors

- detect any discrepancy and correct it early on

- thus ensuring lasting comfort for the people in the building

IAQ: two different approaches

IAQ = Indoor Air Quality

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Pilot 1: Sheraton, Mall of the Emirates (2017)

• Monitoring of:

Temperature

Relative humidity

CO2 levels

VOC and PTS

Pilot 2: VOX Cinema, City Centre Deira (2019)

Remote Monitoring & Control

Data Analysis

Lower Energy Consumption

Greater Operational Performance

Control cooling load based on

show times and occupancy

Approach: continuous monitoring & implementation of measures

+ reactive and flexible

+ holistic approach

- complex and costly

- higher preparation time, initial investment needed

> best for: constantly unpredictably changing environments,

such as hotels or malls

Approach: audit - implementation of measures - audit

+ fast turn-around

+ cost-efficient, quick ROI

- one-off action, potentially need to be repeated

- Detection of pollutants only during the audit

> best for: controlled environment with predictable occupation, such as

cinemas, school auditoriums, offices

Before & After: example Formaldehyde (CH2O)

4

0

0.2

0.4

0.6

0.8

1

1.2

Before (AVG) After (AVG) Before (Max) After (Max)

CH

2O

(p

pm

)

Formaldehyde

CH2O Limit (ppm)

-98% -93%

Before & After: example Carbon Dioxide (CO2)

5

0

200

400

600

800

1000

1200

1400

Before (AVG) After (AVG) Before (Max) After (Max)

CO

2 (

pp

m)

Carbon Dioxide

CO2 Limit (ppm)

-47%

-46%

Before & After: example Volatile Organic Compounds (VOCs)

6

0

200

400

600

800

1000

1200

1400

Before (AVG) After (AVG) Before (Max) After (Max)

VO

Cs

(ug/

m3

)

Volatile Organic Compounds

VOCs Limit (ug/m3)

-76%

-50%

Before & After: Conclusion

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The implementation of the recommendations provided in the previous audit report had significant enhancement of the air quality in the building

All parameters are now within the standard limits advised by the Green Building Regulations and Specifications

The digital approachImportance of real-time monitoring and predictive maintenance, facilitated by smart monitoring platform

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Monitoring performance in real-time against a set of KPIs

defined with the client

Analyzing data to identify areas of optimization

and drifts & determining maintenance to be conducted

by on-site or mobile teams

Transparent real-time reporting for the customers

and, where advantageous, also for the end-users to raise awareness

Thank You for attending this presentation

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