THE ROLE OF LIBRARIANS IN BRIDGING THE DIGITAL DIVIDE IN DEVELOPING COUNTRIES: A CASE FOR MALAWI By Geoffrey Salanje College Librarian Bunda College University

THE ROLE OF LIBRARIANS IN THE ROLE OF LIBRARIANS IN BRIDGING THE DIGITAL DIVIDE IN BRIDGING THE DIGITAL DIVIDE IN DEVELOPING COUNTRIES: A CASE DEVELOPING COUNTRIES: A CASE

FOR MALAWIFOR MALAWI

THE ROLE OF LIBRARIANS IN THE ROLE OF LIBRARIANS IN BRIDGING THE DIGITAL DIVIDE IN BRIDGING THE DIGITAL DIVIDE IN DEVELOPING COUNTRIES: A CASE DEVELOPING COUNTRIES: A CASE

FOR MALAWIFOR MALAWI

ByByGeoffrey SalanjeGeoffrey SalanjeCollege LibrarianCollege Librarian

Bunda CollegeBunda CollegeUniversity of MalawiUniversity of Malawi

P.O. Box 219P.O. Box 219LILONGWELILONGWE

Email: [email protected]: [email protected]

32nd IAMSLIC Annual Conference 9th –12th October, 2006 Portland, Oregon - USA

TOPICSTOPICS1.1. DEFINITION OF DIGITAL DIVIDEDEFINITION OF DIGITAL DIVIDE2.2. BRIDGING THE DIGITAL DIVIDE IN MALAWIBRIDGING THE DIGITAL DIVIDE IN MALAWI

– Developments in ICTDevelopments in ICT– SchoolNet Malawi ProjectSchoolNet Malawi Project– Development of National PoliciesDevelopment of National Policies

3.3. MALAWI LIBRARIANS IN BRIDGING THE DIGITAL GAPMALAWI LIBRARIANS IN BRIDGING THE DIGITAL GAP– Increased Bandwidth and Optimize its UsageIncreased Bandwidth and Optimize its Usage– Digitizing Malawi PublicationsDigitizing Malawi Publications– Capacity BuildingCapacity Building– National Library Services of Malawi – ICT ActivitiesNational Library Services of Malawi – ICT Activities– Malawi Research and Education Network (MAREN) Malawi Research and Education Network (MAREN)

ActivitiesActivities

4.4. CHALLENGESCHALLENGES– FundingFunding– Inadequate ICT ExpertiseInadequate ICT Expertise– IlliteracyIlliteracy


DEFINITION OF DIGITAL DEFINITION OF DIGITAL DIVIDEDIVIDE

The term is used to describe the discrepancy The term is used to describe the discrepancy between people who have access to and the between people who have access to and the resources to use new information and resources to use new information and communication tools, such as the communication tools, such as the InternetInternet, and , and people who do not have the resources and access people who do not have the resources and access to the technology. The term also describes the to the technology. The term also describes the discrepancy between those who have the skills, discrepancy between those who have the skills, knowledge and abilities to use the technologies knowledge and abilities to use the technologies and those who do not. The digital divide can exist and those who do not. The digital divide can exist between those living in rural areas and those living between those living in rural areas and those living in urban areas, between the educated and in urban areas, between the educated and uneducated, between economic classes, and on a uneducated, between economic classes, and on a global scale between more and less industrially global scale between more and less industrially developed nations. developed nations.


http://isp.webopedia.com/TERM/D/Internet.html

BRIDGING THE DIGITAL DIVIDE IN MALAWIBRIDGING THE DIGITAL DIVIDE IN MALAWI

Developments in ICTDevelopments in ICT

Improved telecommunications Improved telecommunications services. services.

In the past ten years or so, In the past ten years or so, telecommunication facilities have telecommunication facilities have improved. Malawi has seen the improved. Malawi has seen the introduction of cell phones, an introduction of cell phones, an increase in the number of increase in the number of telephone lines, radio stations, telephone lines, radio stations, phone bureaus, Internet cafés and phone bureaus, Internet cafés and Internet service providers. Internet service providers.

Below are some figures for 2003 and Below are some figures for 2003 and 2006.2006.


Table 1.Table 1. Telecommunications indicators Telecommunications indicators 2003 2003 20062006

Cell phonesCell phones 136,114136,114 429,000 429,000

Telephone linesTelephone lines 37,37137,371 102,784 102,784

ISP ISP 1 1 10 10

Internet usersInternet users 9,651 9,651 46,100 46,100

Mobile Mobile operatorsoperators

11 22

Radio StationsRadio Stations 22 1313 Source: NSO. Statistical Yearbook 2004.

Developments in ICT… Developments in ICT… (cont’d)(cont’d)



Duty waiver on pre-assembled Duty waiver on pre-assembled computers, printers, etccomputers, printers, etc. .

The government removed duty on all pre-The government removed duty on all pre-assembled computers and accessories. assembled computers and accessories.

However, spare parts for computers are However, spare parts for computers are charged dutycharged duty..



b.b. SchoolNet Malawi ProjectSchoolNet Malawi Project

SchoolNet Malawi currently has 50 participating schools. SchoolNet Malawi currently has 50 participating schools. SchoolNet Malawi aims at providing Malawian children, SchoolNet Malawi aims at providing Malawian children, at primary and secondary levels, with an opportunity to at primary and secondary levels, with an opportunity to learn about new technologies in the field of ICT in order learn about new technologies in the field of ICT in order to compete in the global knowledge based economy. In to compete in the global knowledge based economy. In line with the Ministry of Education’s policy of equitable line with the Ministry of Education’s policy of equitable access to education opportunities, SchoolNet Malawi access to education opportunities, SchoolNet Malawi therefore, provides and facilitates ICT development in therefore, provides and facilitates ICT development in schoolsschools. .

Since its inception in 1999 SchoolNet Malawi has Since its inception in 1999 SchoolNet Malawi has distributed over 832 computers to 50 participating distributed over 832 computers to 50 participating schools.schools.



c.c. Development of National PoliciesDevelopment of National Policies

The country has come up with a number of The country has come up with a number of policies among which are the ICT for policies among which are the ICT for Development (ICT4D) Policy and The National Development (ICT4D) Policy and The National Policy on Library, Documentation, and Policy on Library, Documentation, and Information Services. The development of such Information Services. The development of such policies give broad guidelines from which policies give broad guidelines from which action programmes and services can be action programmes and services can be developed to facilitate meaningful involvement developed to facilitate meaningful involvement of the national information infrastructure in the of the national information infrastructure in the country’s vision and strategic planning.country’s vision and strategic planning.


MALAWI LIBRARIANS IN BRIDGING THE DIGITAL GAPMALAWI LIBRARIANS IN BRIDGING THE DIGITAL GAP

1. Increased Bandwidth and Optimize its 1. Increased Bandwidth and Optimize its UsageUsage

Librarians are in the forefront in increasing and Librarians are in the forefront in increasing and optimizing usage of bandwidth. One of the optimizing usage of bandwidth. One of the major activities is the establishment of the major activities is the establishment of the Malawi Library Information Consortium Malawi Library Information Consortium (MALICO) ((MALICO) (http://www.malico.mw/http://www.malico.mw/) whose main ) whose main objective is to improve access to electronic objective is to improve access to electronic information. MALICO has within a few years of information. MALICO has within a few years of its existence:its existence:


http://www.malico.mw/

Brought into the country four V-SATs.Brought into the country four V-SATs.The installation of the four VSATs has eased and The installation of the four VSATs has eased and

increased accessibility to electronic information. Below increased accessibility to electronic information. Below are some statistics for January – June 2006 from are some statistics for January – June 2006 from International Availability of Scientific Publications’ International Availability of Scientific Publications’ (INASP) Programme for the Enhancement of Research (INASP) Programme for the Enhancement of Research Information (PERI). MALICO members contribute to the Information (PERI). MALICO members contribute to the subscription of e-resources offered to the country by subscription of e-resources offered to the country by PERI and eiFL (Electronic Information for Libraries).PERI and eiFL (Electronic Information for Libraries). JanuarJanuar

yyFebruaFebruaryry

MarcMarchh

AprilApril MayMay JuneJune TotalTotal

UsersUsers 8686 8686 106106 131131 157157 157157 24522452

SearcheSearchess

649649 10491049 654654 476476 720720 10931093 46414641

Table of Table of

ContentContentss

00 33 2626 22 44 44 3939

AbstractAbstractss

150150 325325 208208 137137 217217 323323 36323632

ArticlesArticles 248248 434434 368368 281281 377377 464464 21722172

MALICO…(cont’d)

• Subscribes to electronic journals through PERI and eiFL programmes. •Apart from the e-resources which MALICO subscribes for its members, libraries in Malawi access to other e-resources which are offered for free through organizations such as Food and Agriculture Organization (FAO), World Health Organization (WHO), International Network for the Availability of Scientific Publications (INASP) and The Technical Centre for Agriculture and Rural Development (CTA). Some of the resources are:

AGORA (Access to Global Online Resources in AGORA (Access to Global Online Resources in Agriculture), Agriculture), AJOL (African Journal Online)AJOL (African Journal Online)HINARI (Health InterNetwork Access to Research HINARI (Health InterNetwork Access to Research Initiative).Initiative).

MALICO …(cont’d)


2. Digitizing Malawi Publications2. Digitizing Malawi Publications

Individual libraries, although still few, are moving closer Individual libraries, although still few, are moving closer to to

digitization of Malawi publications so that they are digitization of Malawi publications so that they are accessible accessible

Online thereby increase Malawi content. Online thereby increase Malawi content. College of Medicine of the University of Malawi College of Medicine of the University of Malawi

(UNIMA) using Greenstone software has digitized (UNIMA) using Greenstone software has digitized over 300 publications that are accessible online. over 300 publications that are accessible online.

University of Malawi, Central Library Services bought University of Malawi, Central Library Services bought digitization equipment for digitizing Malawiana digitization equipment for digitizing Malawiana

Creation of institutional repositories through Creation of institutional repositories through postgraduate degree programmespostgraduate degree programmes

MALAWI LIBRARIANS IN BRIDGING THE DIGITAL MALAWI LIBRARIANS IN BRIDGING THE DIGITAL GAP… (cont’d)GAP… (cont’d)


3. 3. Capacity BuildingCapacity Building

Internet for Influence Internet for Influence Programme.Programme. Initiated by the British Initiated by the British Council (Malawi office), librarians train Council (Malawi office), librarians train different groups in how to use different groups in how to use computers in general and how to computers in general and how to access electronic information using access electronic information using the Internet in particular. So far some the Internet in particular. So far some women members of parliament, women members of parliament, young women leaders, journalists and young women leaders, journalists and lawyers have been trained.lawyers have been trained.

Use of Electronic Information Use of Electronic Information Resources.Resources. On a regular basis, On a regular basis, librarians train their users on how to librarians train their users on how to search and retrieve quality and search and retrieve quality and relevant electronic information. relevant electronic information.

MALAWI LIBRARIANS IN BRIDGING THE DIGITAL GAP… MALAWI LIBRARIANS IN BRIDGING THE DIGITAL GAP… (cont’d)(cont’d)


Capacity Building…Cont’dCapacity Building…Cont’d ICT training by the Information Resource ICT training by the Information Resource

Centre (IRC) of the American Embassy.Centre (IRC) of the American Embassy.

Librarians at IRC have conducted ICT training Librarians at IRC have conducted ICT training since 2001. They target groups working in since 2001. They target groups working in areas such as education, health, judiciary, areas such as education, health, judiciary, HIV and AIDS, small and medium enterprises, HIV and AIDS, small and medium enterprises, and those belonging to various religious and those belonging to various religious groups. So far the section has trained over groups. So far the section has trained over 200 people.200 people.





American CornersAmerican CornersIRC through the Public Affairs IRC through the Public Affairs Section of the Embassy has Section of the Embassy has also established what they call also established what they call ‘‘American CornersAmerican Corners’ in the ’ in the three major libraries in the three major libraries in the country’s three regions. country’s three regions. American Corners are like American Corners are like Internet cafes with at least Internet cafes with at least five computers on a network. five computers on a network. They are open to the general They are open to the general public at a small fee for public at a small fee for Internet access.Internet access.

Capacity Building…Cont’dCapacity Building…Cont’d

Capacity Building…Cont’dCapacity Building…Cont’d Library and Information Science and ICT Library and Information Science and ICT

degree programmes at Mzuzu degree programmes at Mzuzu University.University.

The programmes had an initial intake of over 15 The programmes had an initial intake of over 15 students each. Once the programmes start students each. Once the programmes start graduating students over the next two years, graduating students over the next two years, the country will experience an increase in the the country will experience an increase in the number of trained personnel who will make a number of trained personnel who will make a substantial difference in the ‘fight’ to bridge substantial difference in the ‘fight’ to bridge the digital gap.the digital gap.



Mother and Child Mother and Child

ProjectProject The project, which aims at The project, which aims at

encouraging mothers to encouraging mothers to read and tell stories to read and tell stories to their children, has their children, has introduced Computer introduced Computer games and lessons so games and lessons so that the children arethat the children are encouraged to learn encouraged to learn how to use computers how to use computers at a very early stage.at a very early stage.



4.4. National Library Services of Malawi – ICT ActivitiesNational Library Services of Malawi – ICT Activities

4.4. National Library Services of Malawi – ICT National Library Services of Malawi – ICT ActivitiesActivities

Baobab ProjectBaobab Project National Library Services is embarking on a project to provide National Library Services is embarking on a project to provide

some low cost ICT services in its ten branch libraries some low cost ICT services in its ten branch libraries scattered throughout the country through what is called scattered throughout the country through what is called ‘Baobab project’. In this project, NLS would acquire at least ‘Baobab project’. In this project, NLS would acquire at least two low cost computers (costing about US$160 per two low cost computers (costing about US$160 per computer) running on low power (110amps) for each computer) running on low power (110amps) for each branch library. These computers are to run on solar panels branch library. These computers are to run on solar panels or wind turbinesor wind turbines with a high life battery.with a high life battery.

Most of the NLS branch libraries are in rural areas with no Most of the NLS branch libraries are in rural areas with no electricity. As such this project will enable branch libraries electricity. As such this project will enable branch libraries to offer certain ICT services to the users, especially in rural to offer certain ICT services to the users, especially in rural areas.areas.




5.5. Malawi Research and Education Network (MAREN) Malawi Research and Education Network (MAREN) ActivitiesActivities

Librarians are participating in MAREN (Librarians are participating in MAREN (http://http://www.malico.mw/maren/index.htmwww.malico.mw/maren/index.htm)) activities to ensure activities to ensure fast and reliable Internet connectivity. Founded in fast and reliable Internet connectivity. Founded in October 2005 to offer a single focus for pursuing October 2005 to offer a single focus for pursuing excellent Internet connectivity for the Tertiary excellent Internet connectivity for the Tertiary Education and Research Sectors in MalawiEducation and Research Sectors in Malawi.. MAREN MAREN works in a regional grouping known as UbuntuNet works in a regional grouping known as UbuntuNet Alliance for Research and Education Networking (Alliance for Research and Education Networking (http://http://www.ubuntunet.netwww.ubuntunet.net//)). The vision of delivering . The vision of delivering very high speed - gigabits (Gb/s) connectivity very high speed - gigabits (Gb/s) connectivity instead of the current kilobits (kb/s) between instead of the current kilobits (kb/s) between African Universities and Research Institutions is African Universities and Research Institutions is driving the Alliance forward at a rapid pace driving the Alliance forward at a rapid pace


http://www.malico.mw/maren/index.htm

http://www.malico.mw/maren/index.htm

http://www.ubuntunet.net/



So far MAREN has been involved in the following So far MAREN has been involved in the following activities activities

which are now at various stages:which are now at various stages: Developing a campus connected with fiber cables for Developing a campus connected with fiber cables for

the University of Malawi sites: College of Medicine the University of Malawi sites: College of Medicine and related medical research complexes, Blantyre and related medical research complexes, Blantyre Campus of Kamuzu College of Nursing and the Campus of Kamuzu College of Nursing and the Malawi Polytechnic Malawi Polytechnic

Working with Working with MACRAMACRA, (Malawi Communications , (Malawi Communications Regulatory Authority), for harmonious regulatory Regulatory Authority), for harmonious regulatory conditions for academic connectivityconditions for academic connectivity

Collaborating on the activities aimed at establishing Collaborating on the activities aimed at establishing the the Malawi Internet ExchangeMalawi Internet Exchange. .

MAREN … (Cont’d)MAREN … (Cont’d)


http://www.macra.org.mw/

http://csd.ssvl.kth.se/~csd2006-team4/

CHALLENGESCHALLENGESFundingFunding

There is a lot of dependence on donors/partners There is a lot of dependence on donors/partners to fund activities that aim at bridging the digital to fund activities that aim at bridging the digital gap. Libraries in Malawi are getting funding gap. Libraries in Malawi are getting funding support from partners such as FAO, Norwegian support from partners such as FAO, Norwegian Agency for Development (NORAD), Book Aid Agency for Development (NORAD), Book Aid International, World Bank, Department for International, World Bank, Department for International Development (DFID), Japanese International Development (DFID), Japanese International Cooperation Agency (JICA) and International Cooperation Agency (JICA) and Swedish International Development Agency Swedish International Development Agency (SIDA) for most of their ICT activities and (SIDA) for most of their ICT activities and programmes. programmes.

Most of the institutions have no budgets for ICTMost of the institutions have no budgets for ICT. .


CHALLENGES…(Cont’d)CHALLENGES…(Cont’d)Inadequate ICT ExpertiseInadequate ICT Expertise

The country does not have enough people with The country does not have enough people with ICT skills, especially librarians. This is an ICT skills, especially librarians. This is an area in which Malawi as a country has not area in which Malawi as a country has not done well. There are about twenty trained done well. There are about twenty trained librarians and 20% of them have very little librarians and 20% of them have very little expertise in ICT.expertise in ICT.

Degree programmes at Mzuzu University and Degree programmes at Mzuzu University and the impending a master’s degree the impending a master’s degree programme at University of Malawi give programme at University of Malawi give some light of hopesome light of hope


CHALLENGES…(Cont’d)CHALLENGES…(Cont’d)

IlliteracyIlliteracy

Malawi has about 20% of its population aged Malawi has about 20% of its population aged 5 years and above that have never 5 years and above that have never attended school.attended school.

Very few of the Malawians who are literate Very few of the Malawians who are literate have only basic computer skills.have only basic computer skills.

Source: National Statistical Office of Malawi (2005). Statistical Yearbook 2004. Zomba: NSO. P.27.


CHALLENGES… (Cont’d)CHALLENGES… (Cont’d)Malawi Content OnlineMalawi Content OnlineThere is not much Malawi content online. There is not much Malawi content online.

Whatever is available is more in other Whatever is available is more in other languages rather than local ones.languages rather than local ones.

Librarians are supposed to seriously Librarians are supposed to seriously embark on digitization of Malawiana embark on digitization of Malawiana publications and make them available publications and make them available online, once the online, once the digitization efforts digitization efforts outlined above start bearing more fruits. outlined above start bearing more fruits.


CONCLUSIONCONCLUSION

Librarians in Malawi, both within their Librarians in Malawi, both within their own capabilities and by working with own capabilities and by working with other stakeholders, are doing a lot to other stakeholders, are doing a lot to bridge the digital gap. bridge the digital gap.

However, there is long way to go!However, there is long way to go!


Thank you!Thank you!

Documents

THE ROLE OF LIBRARIANS IN BRIDGING THE DIGITAL DIVIDE IN DEVELOPING COUNTRIES: A CASE FOR MALAWI By Geoffrey Salanje College Librarian Bunda College University