The Scout Holiday Homes Trust

Affordable Family Holidaysat popular holiday sites...* Specially adapted and well equipped holiday homes

* Charged by the unit not per person

* Self catering with on-site catering available

* Full use of site facilities and entertainment

* Club membership included in the price

* Gas and electricity included in the price

* Personally arranged bookings through Trust Office

* Units cared for by local volunteer teams

SpeciallyReduced Prices!Holidays start

from under £150per week

These holidays areavailable to families,carers or groups who

have a member with adisability, physical or

mental, or age relatedillness and to low incomeand lone parent families

No Scouting connectionrequired.

...for all families with a special need

BerwickCaravan

with veranda

This superb hilltop park overlooks agolden, sandy beach. It is close tothe heart of Berwick-upon-Tweedwith its thriving Wednesday andSaturday markets. There is a fulland extensive range of indoor andoutdoor facilities andentertainment for the whole family,as well as clubs for children up to16. The park gives you anexcellent opportunity to explorethis beautiful border country, withEdinburgh within easy reach.Direct beach access – difficult butpossible for wheelchairs.

Berwick Holiday Park, Magdalene Fields

Berwick-upon-Tweed

Northumberland TD15 1NE

www.havenhol idays.com

Burnham onSea

Two caravansnext to each other, one with small

veranda, one with patio

This site is flat with access to thepromenade, a few yards from ourcaravans. This is a good locationfor exploring Somerset withBurnham town centre only a shortwalk away, but you won’t have toleave the site to enjoy your holiday.Active and leisurely pursuits areavailable and the indoor andoutdoor swimming pools areexcellent. There is superbentertainment for both adults andyoung people and there are fishinglakes on site. Excellent accessiblelocal beach at Brean Sands. Onecaravan has a wheel-in shower andwheelchair height kitchen units,and is double glazed and centrallyheated. Sea front 20 yards.

Burnham-on-Sea Holiday Village,

Marine Drive, Burnham-on-Sea

Somerset TA8 1LA

www.havenhol idays.com

ClactonCaravan

with veranda

The Village has something foreveryone with indoor and outdoorpools, fishing lakes, golf course,pitch ‘n’ putt, and a bowling green.There’s also a children’s club forages up to 16 and family eveningentertainment. There is a choice oftake away and eat in food outletsand the Ferryboat Inn. The villageis adjacent to a nature reserve, andClacton with its seaside fun is notfar off. Direct beach access

The Orchards Holiday Village

St Osyth, Clacton-on-Sea

Essex CO16 8LJ

www.havenhol idays.com

ExmouthTwo caravans

with verandas, next to each other

All ages will have something toenjoy at this Haven All-Actioncentre. A heated outdoor pool, anindoor fun pool, the children’s FunPalace and clubs for children up to16 are just some of the amenities.You may prefer to take it easy inthe Pub Diner or enjoy first-classshows in the Family EntertainmentCentre. A wonderful private sandybeach is reached down a steepslope. Direct beach access by ramp– difficult but possible forwheelchairs.

Devon Cliffs Holiday Park, Sandy Bay

Exmouth, Devon EX8 5BT

www.havenhol idays.com

Helping you choose the perfect holidayThe following is a full list of our properties at holiday parks around the country.

Please look carefully at the facilities on offer at each site to help you decide which most suits your needs.

Site locationsand National Holiday Parks grading

Berwick ✰✰✰✰✰

Burnham ✰✰✰✰

Clacton ✰✰✰✰

Exmouth ✰✰✰✰

Great Yarmouth ✰✰✰

Kidwelly ✰✰✰✰

New Milton ✰✰✰✰✰

Paignton ✰✰✰✰

Poole ✰✰✰✰✰

Prestatyn ✰✰✰

St Austell ✰✰✰✰✰

Skipsea ✰✰✰✰✰

A holiday at your own paceThe last thing most of us want on a family holiday is to be ruled by theclock. That is what makes the freedom of self-catering so appealing. Youget up, go to bed, relax and enjoy your surroundings in your own way, inyour own time. When there is someone in the family with a special need,this may even be essential. The Trust’s holidays get you away from everydaypressures and there is also a wide range of facilities on your doorstep. Youare free to do your own thing, without having to look elsewhere. This easy-to-follow guide will help you to choose where to take your holiday throughthe Scout Holiday Homes Trust.

“Just want you to know what a fantastictime we had as a family. A huge ‘thankyou’ is owed to the volunteers whoservice the caravan and The ScoutHoliday Homes Trust for providingfamilies like ours the chance to have aholiday.”

TThhee CCaammeerroonn ffaammiillyy

GreatYarmouth

Caravanwith veranda

Situated at the end of thepromenade, this Haven All-Actioncentre is the perfect place for a funpacked family holiday. Our caravanoverlooks the sand dunes andbeach. There are superb indoorand outdoor facilities for everyoneas well as clubs for children up to16, and a full programme ofevening entertainment. Nearby isthe Great Yarmouth Race Course(horse racing June-September), theNorfolk Broads and PleasurewoodHills Theme Park with thrilling ridesand excitement for all the family.Direct beach access – notwheelchair accessible due to sanddunes.

Seashore Holiday Park, North Denes

Gt Yarmouth, Norfolk NR30 4HG

www.havenhol idays.com

KidwellyChalet (3 bedrooms)

with patio

The sea and shining sands are justa few yards away from this ParkResorts Holiday Park. With theGower Peninsular and BreconBeacons for neighbours, you willalso find yourself amid the scenicdelights of Wales. Children willenjoy the indoor fun pool withflume and spa bath, play areas,and clubs for 5 to 16 year olds.The excellent Boathouse restaurantand bar, a take-away, and minisupermarket make eating in or outequally easy. The Trust feels it isadvisable to have a car at thispark. Direct beach access.

Carmarthen Bay Holiday Park

Kidwelly, Carmarthenshire

South Wales SA17 5HQ

www.park- resor ts.com

New MiltonCaravan

with veranda

This cliff top park offers marvellousviews over both the Solent and theadjoining coast. Close to the NewForest, the area is packed withplaces of interest. The supermarketmakes self-catering easy, while acafeteria with take-away, as well asan excellent restaurant and familylicensed club, means you can alsohave an occasional break fromcooking. Tennis, games, a heatedoutdoor pool and an indoor leisurepool are there to be enjoyed.Children have an adventureplayground, paddling pool andSammy Seahorse Club for 4 to 11year olds. The caravan is double-glazed, has a wheel-in shower andthe kitchen units are at standardheight. Direct beach access bysteps – not wheelchair accessible.

Hoburne Naish, Christchurch Road

New Milton, Hampshire BH25 7RE

www.hoburne.com

PaigntonCaravan

with veranda

The park nestles in the hillside andenjoys views across the valley tothe sea, and offers a high standardof facilities. Children have theirown adventure playground,paddling pool and SammySeahorse Club. Holidaymakershave a great range of indoor andoutdoor activities and swimmingpools as well as bars and liveevening entertainment. If you arein an adventurous mood,Dartmoor’s wild acres and oldcoastal towns are there to explore.The caravan is double-glazed, hasa wheel-in shower and the kitchenunits are at standard height. Thispark is not on the coast. Nearestbeach approximately 1 mile away.

Hoburne Torbay, Grange Road

Goodrington, Paignton, Devon TQ4 7JP

www.hoburne.com

Tel 0208 433 7290/1 E-mail: scout.holiday.homes

“The caravan is well equipped. The beach isgreat and there is plenty to do. Really like theentertainment on site and plenty of attractionsnearby. A great holiday - will be back nextyear.”

TThhee SStteevveennss ffaammiillyy

PooleCaravan

This park has entertainment for allages and unrivalled self-cateringfacilities. On site you’ll findeverything from a fish and chipshop to a bakery, launderette, giftshop and supermarket. As well asoutdoor and indoor heated pools,beginners can have their firstlessons in sub-aqua and sailing.You can explore Poole Old Town,Poole Pottery, Bournemouth,picturesque Dorset and the NewForest. Brownsea Island, wherethe first ever Scout Camp tookplace in 1907, is easily accessible.Direct beach access.

Rockley Park Holiday Park, Napier Road

Hamworthy, Poole, Dorset BH15 4LZ

www.havenhol idays.com

PrestatynCaravan

This is a Haven All-Action park onthe beautiful North Wales coast.For young people, it’s a dreamcome true with children’s clubs forthose aged up to 16. There areindoor and outdoor heatedswimming pools, snooker room,and other amusements. There isextensive entertainment in threeshowbars. You’ll also find a familydiner, a fish and chip shop,restaurant and bars. Asupermarket and convenience storeon site has an off-licence andbakery, plus a gift shop. All thiswithin reach of Snowdonia andNorth Wales. Direct beach access.

Presthaven Sands Holiday Park

Gronant, Prestatyn

North Wales LL19 9TT

www.havenhol idays.com

St AustellCaravan

with wooden picnic table

This family park backs onto its ownprivate sandy beach. The site alsoboasts a heated outdoor pool (Mayto September), crazy golf course,and games room. There is a beachclub with bars and snacks -entertainment is on second flooraccessed by stairs. For childrenthere is a separate pool and playarea. The hire shop facilities givethe chance to enjoy fishing, sailingor other water sports, and you canalso hire a bicycle. There are goodcoastal footpath walks too. Nearbyare the Lost Gardens of Heliganand the Eden Project. Direct beachaccess.

Pentewan Sands Holiday Park,

Pentewan, St Austell

Cornwall PL26 6BT

www.pentewan.co.uk

SkipseaCaravan

This family-run hilltop park offers agreat selection of holiday fun. Afishing lake, putting green,children’s games, junior discos andcompetitions are among theattractions available. A short walktakes you to sandy beaches andexhilarating sea bathing! TheTowbar Entertainment Complexoffers you a choice of bar,restaurant and family room with avariety of entertainment. There is aSunday market adjacent to thepark. The Trust feels it is advisableto have a car at this park. Directbeach access by steps.

Skirlington Leisure Park, Hornsea Road

Skipsea, Driffield

East Yorkshire YO25 8SY

www.sk i r l ington.com

s@scout.org.uk www.scout.org.uk/holidayhomes

“We were delighted with the caravan.Being able to get back from a day outand find all the facilities for awheelchair user made our holiday somuch easier.”

TThhee SSuulllliivvaann ffaammiillyy

Caravans are available from Easter to the end of October

If this brochure doesn't include our separateapplication form, price list and details of

vacant dates then please ring0208 433 7290/1

or E-mail scout.holiday.homes@scout.org.uk

AccommodationThe Scout Holiday Homes Trust has a range ofmodern caravans designed especially for familieswith special needs. All units have access ramps,wider doors, wheelchair accessible wc/showerroom and easy access to the dining area. Whileall caravans are wheelchair accessible, mosthave catering and kitchen equipment atstandard height. Three caravans have wheel-inshowers and sleep up to 7 people. The otherunits accommodate five or six people in comfort,and with access for one standard designwheelchair. Accommodation layouts differ, sobefore booking please look carefully at thedetails included with this brochure to make sureyour choice is suitable for you. We would adviseyou to ring the Trust office before making anybooking.

When holidays are a problem...Everyone needs a break from the daily routine especially a family in need. This could be a family witha frail relative to care for, someone with special needs or perhaps a single parent managing on theirown. The Trust provides accommodation for a valuable break for any family or group in which thequality of life is diminished by disability, infirmity or misfortune. Families can often have difficulty infinding a holiday destination with the right facilities at an affordable price.

...we could be the solution!The Scout Holiday Homes Trust was founded by former Scouts to provide accessible holiday homes forall families with special needs. The Trust maintains a luxury chalet and caravans at a variety of familyholiday centres across the country. No scouting connection is required for any of the Trust’s holidays.Self-catering is made easy with a well-stocked shopping area at each holiday park and an excellentpub or restaurant for eating out. All parks have laundering facilities and most have hire shops. OurLocal Management Teams will do their best to make you feel comfortable and welcome. Volunteeringtheir time, they are on hand in an emergency and may also be able to greet you on arrival.

Typical Pemberton CaravanTypical Atlas Caravan

BookingsCaravans and chalets are let by theweek – Saturday to Saturday. VAT atthe current rate is included in thecharge. Sites are normally open fromEaster to the end of October, althoughgenerally full facilities and entertainmentprogrammes do not start until May andclose in September. The holiday parkdetails are the Trust’s interpretation andif any facilities are important to you forthe enjoyment of your holiday pleasecheck direct with the park beforebooking.

The Trust’s caravans and chalets aresuitable for a person with special needssupported by family or carers. It isadvisable that the units have at leastone able-bodied person, and if this isnot possible for any reason, the TrustOffice must be informed of thecircumstances prior to the holiday. Thechoice of holiday park is yours but wesuggest you contact the TrustAdministrator for advice on the park’ssuitability for specific disabilities, beforemaking a definite commitment. This isessential if there is a fully wheelchair-bound person in your party as there areso many differences in our units andparks, and we do not want todisappoint you.

The units are not recommended forpeople who are totally dependent on awheelchair for mobility. Pleasecontact the Trust Office before bookingif there is more than one wheelchairuser in your party. All the units areramped and the internal arrangementsare suitable for standard manualwheelchair access, except wherementioned in the additional detailsleaflet. The units do not have liftinggear, although there are some ceilinghooks or ceiling grab handles in some ofthe bedrooms, as indicated on theadditional details leaflet. Kitchen unitsare at the normal standard height withthe exception of 22 Avalon Way atBurnham-on-Sea Holiday Village, wherethey are at wheelchair height. Kitchenand cooking equipment has not beenadapted.

Correspondenceshould be addressed to:

The AdministratorThe Scout Holiday Homes TrustGilwell Park, ChingfordLONDON E4 7QW

Telephone: 0208 433 7290/1

or through The Scout Association’sInformation Centre on 0208 433 7100

E-mail: lynda.peters@scout.org.ukorscout.holiday.homes@scout.org.uk

Fax: 0208 433 7184

BookingCompleted application forms togetherwith a non-refundable deposit of £60per week must be received within 10days if a provisional booking has beenmade, plus a £20 per weekcancellation insurance fee if required.This cancellation insurance means thatin the event of a cancellation, thebalance is waived when the deposit onlyhas been paid; or if the holiday hasbeen paid for in full, the balance will bereturned to you (ie full cost of holidayminus deposit and cancellationinsurance fee). Please note that thecancellation insurance does not coverthe deposit. Notification of cancellationmust be made to the Trust Office atleast 36 hours before thecommencement of the holiday (ie forholidays commencing on Saturday,notification must be made beforemidday on Thursday). Any holidaycancellation notified after this will notbe subject to a refund.

If you decide not to pay for the Trust’scancellation insurance, cancellation atany time after booking will mean thatthere will be no refund; and if youcancel within a calendar month of thestart date of your holiday, then you willbe liable to pay the full cost of theholiday. There is no refund for specialprice holidays.

Only people named on yourapplication form are permitted to stayovernight in the Trust’s units. Namesand addresses (and ages of anyoneunder 21) must be logged with the TrustOffice before the commencement of theholiday. If this legal requirement is notmet, the booking will be terminatedimmediately and you will be asked toleave with no refund.

Please note that once the holidaybooking is confirmed any change to thedetails on the application form will incuran administration charge of £60.00.This includes any additional peopleadded to your original booking orchange of people going on your holidayor change of holiday date.

Holiday ContractA contract between you and the Trust ismade when the Trust accepts yourbooking and deposit payment by issuingwritten confirmation. The contract bindsyou and all the members of your party.It is your responsibility to ensure that allmembers of your party accept theseterms and conditions of booking.Failure to disclose all relevantinformation or comply with these termsmay lead to termination of the contract,and loss of the booking.

Paying the balanceThe balance of the full amount must bepaid at least one month before theholiday date. If full payment has notbeen received by this date, the holiday issubject to automatic cancellation.

Arrivals and departureOnce your booking form is received andyour booking confirmed, the LocalManagement Secretary at your chosenvenue will send details of the sitearrangements and other helpfulinformation. Depending on the park,you will be able to pick up the keys toyour holiday home between 2pm and3pm on the Saturday you arrive and findeverything ready. You must makespecial arrangements if you wish toarrive after 6pm.

On the Saturday of your departure, inorder to prepare for the incomingvisitors for the next letting, you areasked to depart between 10 and 11am.The exact time will be advised whenyour holiday is booked.

Trust & Park RulesThe Trust retains the right to refuseadmission, and the right to eject anyoccupants who cause a nuisance,disturbance or damage in respect of theTrust’s property, the surrounding area orholiday park; or do not adhere to theTrust’s conditions of letting or theHoliday Park rules. The Trust reserves theright to terminate a holiday withoutcompensation if the behaviour ofanyone using the Trust’s units or theirguests impair the enjoyment, comfort orhealth of the Holiday Park’s guests. Thecurrent conditions and rules can beobtained either from the holiday park orthe Trust Office.

PetsWe are sorry that no animals can bepermitted in our units, and this includesany that visitors may bring. However,we will accept guide dogs subject toagreement with the Trust Office and theholiday park.

AccommodationPlease take your holiday bookingreceipt with you on holiday as you canuse this to prove your identity on yourarrival at the Holiday Park. Each unit isfully furnished but sleepingarrangements may differ because of theunit layout. Details will be provided forthe location of your choice.

All units have hot and cold water, a gasor electric cooker, microwave oven,refrigerator, colour TV/video or TV/dvd,heating appliances, essential cutlery,crockery and utensils. There is abathroom with a toilet, shower andhandbasin. We supply pillows, blanketsand duvets – you must supply your ownpillowcases, sheets, duvet covers, teatowels and towels. Although there maybe duvet covers on our duvets, these areto protect the duvets only, and you must

use your own covers or sheets with theduvets.

It must be understood that we offer afamily service. Bookings made by aperson under 21 will not be accepted.Site operators may not allow units to belet out to a single-sex group. No morethan six people or seven in the largercaravans, including babies, may stay in aunit – a party of more than that numbermay be refused access.

As Local Management Team membersare all volunteers, it would beappreciated if you leave theaccommodation in the condition youwish to find it and let them know if youintend leaving earlier than stated. If theunit is left in a dirty state, then you willbe charged for the cleaning. Anybreakages and damage (however minor)must be paid for, and the TrustAdministrator must be notifiedimmediately.

The Trust Office will provide you withemergency contacts for use during yourstay. If you are unhappy about the unitplease contact The Trust Administrator orthe Local Management Team Secretaryimmediately on arrival in order that theTrust has the opportunity to rectify theproblem. Please note that for anycomplaints or claims arising during yourholiday the Trust cannot accept anyliability if you fail to notify the TrustOffice immediately the problem arises.Also, full details in writing are requiredto be sent to the Trust Office within 7days of the end of your holiday.

The Trust will endeavour not to changethe date or cancel your booking, but inexceptional circumstances this may benecessary.

The Trust will inform you of the changeof date or cancellation as soon aspossible and give you the followingoptions:

a) accept the replacement holidaycomparable or superior to the onebooked, or

b) choose an alternative lower pricedreplacement Trust’s holiday with thedifference in price between thereplacement holiday and the holidaybooked being refunded, or

c) accept a full refund.

The Scout Holiday Homes Trust Gilwell Park, Chingford, London E4 7QWContact us on telephone number 0208 433 7290/1 Fax number 0208 433 7184

E-mail scout.holiday.homes@scout.org.uk www.scout.org.uk/holidayhomes Registered Charity No. 269946

CONDITIONS FOR LETTING

The design andartwork production ofthis brochure waskindly donated byBerkshire ScoutEnterprises Ltd.

www.bsel.org.uk2008