2014 ASIS Boston Chapter Leadership

Ashley N. Ditta, MS, CHPAChairpersonaditta@partners.org

Alexis Rossetti, Vice Chairpersonarossetti@usisecurity.com

Jim Healey, Treasurerjhealey@usssecurityassociates.com

Shannon Roddy, Secretarysroddy@rsiginc.com

www.asis-boston.orgEditorial: Howard Communication AssociatesDesign: MSG Design

The Security BeaconMay 2014 Boston Chapter of ASIS International

In this issue...

Loss Prevention 1

Hand Safety 1

Chairperson’s Message 2

Cyber Crime 3

Upcoming Events 4

Foolproof First Aid 5

On-the-Job Accidents 6

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ASIS Boston Chapter supporters

Loss Prevention 101: What it is and how to stop it

Retail loss prevention is a set of practices employedby retail companies to preserve profit. Profit preserva-tion is any business activity specifically designed toreduce preventable losses. A preventable loss is anybusiness cost caused by deliberate or inadvertenthuman actions, colloquially known as "shrink." Deliberate human actions that cause loss to a retailcompany can be theft, fraud, vandalism, waste, abuse,or misconduct. Inadvertent human actions attributa-ble to loss are purely poorly executed business

processes, where employees fail to follow existing policies or procedures. Loss pre-vention is mainly found within the retail sector but also can be found within otherbusiness environments.

Since retail loss prevention is geared towards the elimination of preventable loss andthe bulk of preventable loss in retail is caused by deliberate human activity, tradi-tional approaches to retail loss prevention have been through visible security meas-ures matched with technology, such as CCTV and electronic sensor barriers. Mostcompanies take this traditional approach by either having their own in-house lossprevention team or they use external security agencies. Charles A. Sennewald andJohn H. Christman state, “Four elements are necessary for a successful loss preven-tion plan: 1) total support from top management; 2) a positive employee attitude;3) maximum use of all available resources; 4) a system which establishes both re-sponsibility and accountability for loss prevention through evaluations that are consistent and progressive.”

continued on page 7

Nine tips to avoid hand injuries in the warehouse

How many of your workers need to lift boxes, crates or other materials or equip-ment during the course of the workday? While the primary safety concern relatedto lifting is back injury, it is also important for workers to take care of their hands.In fact, a large percentage of work-related injuries involve the hands and fingers.

The good news is that there are many things you can train your workers to do inorder to keep their hands and fingers safe. Here are a few of them:

continued on page 3

“…between forty and fifty shoplifting incidents equal the annual losscaused by one dishonest individual inside an organization.”

may 2

Chairperson’s Message

As your BostonASIS ChapterChairperson, I wantto thank you foryour contributionswhich have made

the Boston Chapter meetings andevents a success. We had our AnnualJoint ASIS/IAHSS Meeting in Marchwhich continues to serve as an excellentnetworking event for the two chapters.In April, we had a record-setting ASISSecurity EXPO. The event had a dy-namic speaker line-up, innovative ven-dors, generous sponsors and over 500attendees. After the 2013 EXPO tookplace on the Friday following the tragicBoston Marathon Bombing, a day thatthe city of Boston was locked down, wewere able to hold a record-setting eventthis year. A special thanks to EXPOChairs, Bonnie Michelman, Jim Healeyand Jim Stankevich, and the entireBoard for their tireless efforts in plan-ning this event. And, just recently, weheld our May Meeting, where the ex-tremely humorous and educationalMajor Dermot Quinn from the Massa-chusetts State Police spoke on the Com-monwealth Fusion Center.

I hope that you have all extended invi-tations to your local law enforcementand first responder colleagues to join uson June 12th for our Annual PublicSafety Luncheon. We have the esteemedColonel of the Massachusetts State Po-lice, Timothy P. Alben, who will be ourkeynote speaker. Also, in the month ofJune is the 22nd Annual J.P. ManningMemorial Golf Tournament at WaylandGolf Club on the 19th. All registrationdetails for upcoming events are now onthe ASIS-Boston website.

Lastly, I wanted to update the chapteron the CPP/PSP/PCI Review Program.The CPP/PSP/PCI Review Program

has been a cornerstone of the BostonChapter’s education program fordecades. Many members who are certi-fied as Protection, Physical and/or Investigations professionals have suc-cessfully completed this review pro-gram. At the very end of 2013, ASISInternational advised that the Protec-tion of Assets (POA) Manual and several Guidelines would be the onlyreferences for 2014 CPP tests. The CPPGuideline is no longer available. Unfortunately, very few members actually have access to the POA – either students or instructors.

In order to ensure that this does notcreate a significant knowledge gap, theBoston Chapter purchased the elec-tronic POA for their instructors to re-view their presentations against toensure accuracy and completeness ofcontent. There will not be aCPP/PSP/PCI Review Program in thespring, but one will be scheduled forthe fall. I would like to thank the Certi-fication Chairs, Mark Beaudry, Bob Adkisson and Steve Isola, and all of theinstructors for taking on this changeproactively and allowing for the BostonChapter to maintain a high quality, lowcost review program for our members.

I very much look forward to what theyear ahead holds for our chapter. And Ithank you for allowing me to be a partof this remarkable profession.

Sincerely,

Ashley N. Ditta, MS, CHPA,Chairperson, ASIS Boston

Read any good bookslately?

Write a review of a book you’veread about security or a relatedsubject and submit it to The Security Beacon for an upcom-ing issue. Book reviews shouldbe 250-350 words in length.Questions? Email ASIS BostonCommunication Committee member Rich Zupan.

may 3

ASIS Book ReviewCyber Criminology: Exploring InternetCrimes and Criminal Behavior by K. Jaishankar, Editor

Reviewed by Mark H. Beaudry, PhD, CPP

While reading through the variouschapters within Cyber Criminology: Exploring Internet Crimes and CriminalBehavior, you begin to understand themagnitude of criminal behavior activityon the Internet. The researchers do agood job explaining everything youwant to know with respect to peopleusing the Internet to commit crime.One of the interesting highlights of thisbook is the fact that these conventionaltypes of crime have not changed muchover time; they are simply now doneusing virtual techniques. The authorcontends that in many cases, you needto study the offender; however, youneed to study the victims of cyber crimeas well. Overall, the book is an excellentsource for security professionals whowant to be knowledgeable of cybercrime methodologies. The book also isan excellent text for undergraduateclasses on cyber criminology or criminaljustice in general.

The research experts provide a balancedbackground and behavioral insight tothe problem. Cyber Criminology:

Exploring Internet Crimes and CriminalBehavior, is a consolidation of the cur-rent thinking around the topic of cyberbehavior from a criminogenic perspec-tive. Although there are many opinionsabout what cyber criminology is, theauthor manages to provide a list ofcyber crime dangers like hacking, nets-pionage, and cyber terrorism. Also ade-quately addressed are the more tangibleaspects of online gambling, softwarepiracy, and pornography, to list just afew of the topics.

The researchers do a very good job ofexplaining their findings on conceptsspecific to deviance, the criminal sub-culture of cybercrime, describing theonline child pornography consumers,and the virtual sex offenders. Accordingto the author, who is a senior assistantprofessor in the Department of Crimi-nology and Criminal Justice at Manon-maniam Sundaranar University inTirunelveli, Tamil Nadu, India, law en-forcement agencies face unique prob-lems regarding cyber criminal factors.Along the way, the reader gets a glimpseof just how difficult it truly is to en-force and research the issues surround-ing cyber crime. In the end, the authorgets high marks for encapsulating thiscomplex material into an easy-to-un-derstand text. The peer review researcharticles present a unique in-depth viewof behavior types, vulnerabilities of vic-tims, and the potential impact to soci-ety in general.

Well-researched, well written and veryinformative, this book is one of themost complete offerings on a wide vari-ety of topics related to some of thefastest-growing crimes worldwide.

ASIS Boston member Mark H. Beaudry,PhD, CPP, served as a Marine SecurityGuard on Embassy duty from 1977-1980, during the Iran hostage incident.He is also Chairman of the ASIS Interna-tional Leadership Management and

Hand Injuriescontinued from page 1

1. Always check materials for slivers, jagged or sharp edges, burrs, and rough or slippery surfaces;

2. Use gloves or other hand protectors when appropriate. Be sure to wear the correct kind of gloves for the task;

3. Grasp objects with a firm grip;

4. Know the equipment. Keep fingers away from pinch points;

5. Keep hands away from the ends of boards, pipes or other long objects;

6. Always wipe off wet, greasy, slippery, or dirty materials before handling them;

7. Keep hands free of oil and grease;

8. Check to see if there are handles available before lifting heavy or awkward items, such as auto batter-ies. Use tongs to feed material into metal-forming machines and use baskets to carry laboratory samples;

9. Make sure hands and fingers are clear before putting down a heavy load.

Reprinted fromhttp://www.emedco.com/newsletters/May2013

Calendar of Events may - august 2014 4

May

28

ASIS Webinar: Reducing Crimethrough Community Engagement

30

ASIS International Providence Chapter Charity Golf Tournament

Online CPP/PCI/PSP review is available anytime. Visit www.asisonline.org to learnmore.

June

2 - 5

ASIS Assets Protection Course ™:Functional Management (APC III)New Orleans, LA

3 - 6

Effective Management for SecurityProfessionals

4

Critical Infrastructure Protection: The Way Ahead

9 - 10

Security Force ManagementNew Orleans, LA

9 - 11

Facility Security DesignNew Orleans, LA

11

ASIS Webinar: Protect your Perimeter:Technology Solutions for Organiza-tional Success

July

14

IAHSS 2014 Memorial ChallengePoquoy Brooke, Lakeville, Ma

14-15

Executive ProtectionLong Beach, CA

12

ASIS Boston Public Safety Luncheon

Planning for Major Open Air Events,Celebrations & Lessons Learned

Guest speaker: Colonel Timothy P.Alben, Superintendent of the Mass.State Police

Registration: 11:15 am Luncheon: 12:00 pm

Lantana Restaurant, Randolph, MA

Register on the ASIS Boston website.

12

ACFE Boston goes to FenwayJoin your ACFE Boston colleagues forRed Sox vs. Cleveland IndiansVisit www.acfe-boston.org for informa-tion, registration.

19

22nd Annual J.P. Manning MemorialGolf TournamentWayland Golf Club

Tee up for fun with your ASIS Bostonfriends and colleagues. This annualevent will feature some friendly compe-tition including our popular Four-Person Scramble, and a delicious end-of-the-day barbecue. This eventsells out early don’t miss out. RegisterNOW on the ASIS Boston website.

14-17

Managing your Physical Security Program: An Advanced Workshop forManagers & PractitionersLong Beach, CA

16-17

Security Program Design – A CriticalInfrastructure Protection ModelLong Beach, CA

16

ASIS Webinar: Twelve Symptoms of aSchool with Problems

August

1 ASIS Boston/IAHSS Boston 2014 Dayof ServiceGreater Boston Food Bank

Take time to give back to your commu-nity by volunteering with ASIS Bostonand IAHSS at the Greater Boston FoodBank. Do good and feel good at thesame time. Register today on the ASISBoston website.

6

FREE ASIS Webinar: SAFETY Act:Legal Liability Protection for Providerson Users of Effective Anti-Terrorism Products & Services

20

ASIS Webinar: Critical InfrastructureProtection from a Private Security Perspective

may 5

In case of accident, follow these foolproofFirst Aid tips

In most cases, accidents thatoccur at our work sites areminor. However, the more seri-ous ones can result in severe injury or death if we fail to takethe proper action. Even if youhave never received First Aidtraining, there are a few stepsyou can follow if someone ishurt.

If an injury occurs that appears to be life threatening, specific steps should betaken. If possible, call 9-1-1 immediately. In addition, remember the following:

1. Always adhere to the guidelines of universal precautions, including wearing gloves when treating injury victims;

2. In the event of electrical shock, do not touch the victim if he or she is in contact with a live current. Instead, take the following actions:

• Turn off the main power switch;

• Check the victim for a heartbeat and breathing;

• If necessary, begin cardiopulmonary resuscitation (CPR). If possible, lay the person down with his or her legs elevated.

3. If a co-worker is bleeding, apply direct pressure to the wound. Use a sterile bandage or cloth. Keep the wounded area elevated, and try to keep the victim's head lower than the trunk to prevent fainting.

If bleeding continues, you may need to apply direct pressure to the artery supplying blood to the injured area. To do this, press down on the appropri-ate pressure point. Pressure points are located on the inside of the arm just above the elbow and just below the armpit. On the leg, they are just behind the knee and in the groin. If blood soaks through the cloth, do not remove it.Add another cloth on top of it.

4. If the bleeding is the result of an amputation, place the amputated part in a plastic bag with ice and send it to the hospital with the victim.

5. If you have never received First Aid training, call out for a co-worker who is trained in First Aid. While waiting, do not move the victim unless it is absolutely necessary. Have someone retrieve a First Aid kit. Check to see whether the victim is breathing. If you don't know what to do, try to keep the victim calm until help arrives.

Reprinted from http://www.emedco.com/newsletters/May2013. Photo courtesy of the American Red Cross.

WIRELESS COMMUNICATIONS

617-770-0212617-770-0212

may 6

How to handle workplace accidentsThe rate of workplace accidents that involve serious bodily harm or death has di-minished drastically over the past two decades, thanks to a host of federal safetyregulations set in place by the Occupational Safety and Health Administration(OSHA). However, many frontline supervisors and managers are often unpreparedas to what actions they should take when a workplace accident or injury occurs.

Steps to followExperts say supervisors should adhere to the following steps after a serious work-place accident:

• Send a message that the injury is being taken seriously. Don't minimize the importance of the event;

• Assure the victim that you are taking charge, and seeking immediate and appropriate care;

• Assess the seriousness of the injury. If the worker experiences loss of consciousness, excessive bleeding, chest pain or amputation, call 9-1-1. If the injury is not life threatening and the worker appears stable and composed, assist in the immediate transfer to a nearby clinic for a full medical assessment;

• Stay with the employee during medical transport and demonstrate your concern during post-recovery periods. Studies have shown that employees recover faster when supervisors and other company personnel assure them that they are valued team members;

• Assign another supervisor or worker to secure the accident area immediately to prevent further injuries;

• Conduct an investigation. Gather statements from employees and other witnesses in order to be as descriptive as possible regarding where, when and how the accident occurred;

• Submit accident and injury reports in a timely and organized manner;

• Provide proof and reassurance to other workers that action is being taken to correct any problems.

Reprinted from http://www.emedco.com/newsletters/May2013. Photo fromhttp://ohsonline.com/articles/2014/02/01/training-to-make-the-workplace-safer.aspx.

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Mark your calendar!

Expand your professional network and kickstart yourpersonal growth by joiningyour ASIS Boston colleaguesand friends at the followingChapter events. All are welcome.

Thursday, June 12ASIS Boston Public SafetyLuncheon

Thursday, June 1922nd Annual J.P. Manning Memorial Golf Tournament, Wayland GolfClub

Friday, August 1ASIS Boston/IAHSS Day ofService at the Greater BostonFood Bank, sponsored byRSIG Security. Register on theASIS Boston website.

may 7

Loss Prevention continued from page 1

HistoryThe development of electronic articlesurveillance (a magnetic device attachedto the merchandise that would triggeran alarm if removed from the store, alsocalled EAS) led to an increase in arrests;however, many cases have been dis-missed due to lack of observation of thecrime. A later effort, called "benefit de-nial" by Read Hayes, was intended toreduce the incentives for people to takethe items by destroying the usefulnessof items that were improperly removedfrom stores through the use of measuressuch as exploding dye packs.

Internal LossInternal loss is shrinkage caused by in-dividuals from within the business suchas staff members and cleaning staff andanyone else involved internally in thecompany. Internal shrink accounted for35% of shrink to businesses in 2011.Internal shrink is caused by methodssuch as staff members stealing prod-ucts, cashiers not ringing sales throughthe tills and keeping the payment forthemselves, staff selling products tofriends and family at discounted prices,sweethearting where product is givenfor free to friends and family by staff,colluding with maintenance staff or ex-ternal contractors to steal product, andunder-ringing merchandise on the tillsfor friends or family so they end uppaying less for the items. Internal thefttraditionally causes more loss to a busi-ness than external theft due to the in-creased opportunity available tointernal staff members and is summedup in the following quote, “A well in-formed security superintendent of a na-tionwide chain of retail stores hasestimated that between forty and fifty

shoplifting incidents equal the annualloss caused by one dishonest individualinside an organization.”

Civil recoveryThe image of retail loss prevention hasbecome linked with the controversialpractice of civil recovery.

In the US, laws were enacted in the1970s allowing merchants to beawarded damages from those who re-moved merchandise without paying.Some say this law then began the devel-opment of departments that focused onretail loss prevention. In more moderntimes, merchants expanded "recovery"to include larger monetary damageawards. The controversy surroundslarge retailers suing thieves in civilcourt for up to ten times the replace-ment cost of the merchandise stolen.These recovery amounts, it is argued bymerchants, are for the costs associatedwith the detection, prevention andprosecution of theft. In most cases,these recovery claims are secured volun-tarily, in conjunction with criminalcharges. Judges like to see a penitentthief repaying merchants for theircrimes, as it is more likely that peoplecaught for stealing would voluntarilypay these claims rather than endurethem appearing on their credit reportas judgments.

Reprinted fromhttp://en.wikipedia.org/wiki/Retail_loss_prevention. Photo fromhttp://www.utbf.com/litigation/tag/pa-employee-theft/

may 8