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The SharePoint User Challenge
a side-by-side comparison
‘test’ measuring how long it
takes for a typical business
user to complete a common
collaboration task, using the
native SharePoint web interface
versus using the harmon.ie email
sidebar interface.
00:00
TM
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What is Behind the SharePoint User Challenge?
Business Users Refuse to Use SharePoint
Companies are spending tons of
time,
money, and resources on Microsoft
SharePoint, to help people to
work
faster, better, and smarter.
But, despite the best intent
ions and the
big investments, organizations are findi
ng
it difficult to get typical bus
iness users
to embrace SharePoint. The result? Huge
investments with disappointing returns.
In fact,according to a recent uSamp survey of business email users
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Only 1 out of 3
survey respondents
with access to
SharePoint use it
on a daily basis.
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37% percent refuse to use SharePoint at all,or they use it less than once a month.
My SharePoint day:-)
Sun Mon Tue Wed Thu Fri Sat
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Why Don’t Business Users Embrace SharePoint?
People spend their day in email.
For most professionals, SharePoint is
just another application inte
rface
they have to learn.
But people don’t like to cha
nge their daily
work habits. In fact, changing
behavior is
one of the biggest barriers
to new product
adoption.
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Specifically,people find it takes too much time and effort to
search, access, and share documents on SharePoint.
So they resist,
and continue doing
what they have
always done…share
documents as email
attachments.
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80% of respondents with SharePoint access still resort to “email ping pong” when it comes to editing documents.
and that is the point of the challenge...
There has got tobe a better way
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The Challenge – Everyday Business TasksChallenge participants select one of the following tasks to test:
00:00
Upload several email messages from Outlook to SharePoint
Task no.1
Save several email attachments to SharePoint
Task no. 4Find a colleague’s profile and status on SharePoint
Task no. 5
Send documents as SharePoint links instead of email attachments
Task no.2Upload a document to SharePoint and then send a link to a colleague
Task no. 3
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Upload several email messages from Outlook to SharePointThis task entails selecting several messages received in Outlook and then uploading them to a SharePoint directory. This is accomplished as follows:
Without harmon.ie1. Save each email as a local file on your computer.
2. Open SharePoint and navigate to the appropriate directory.
3. Upload each email, in turn.
With harmon.ie1. Select the email messages you want to
upload to SharePoint.
2. Drag them into the harmon.ie sidebar, into the appropriate SharePoint directory.
00:48 min sec
00:08 min sec 6 X
Fasterwith harmon.ie
Task no.1
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Send documents as SharePoint links instead of email attachments
Without harmon.ie1. Upload the requested document to SharePoint
(as per was done in task 1).
2. Open SharePoint and navigate to the directory where the requested files reside.
3. Select a document and ‘right click’ the mouse. Select ‘Copy link address’.
4. Open Outlook and create an email message.
6. Repeat steps 1-4 for each file.
With harmon.ie1. Open Outlook and create a new email message.
2. Attach the requested document to the email message and press <Send>.
3. When prompted, answer ‘Yes’ save the document to SharePoint and send the file link.
00:40 min sec
00:08 min sec
Task no. 2
5 X Fasterwith harmon.ie
5. In the body of the message, right click the mouse to ‘Paste link address.’
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Upload a document to SharePoint and then send a link to a colleague
Without harmon.ie1. Save the file from Outlook to local file on your computer.
2. Open SharePoint and navigate to the appropriate directory.
3. Upload the requested document to SharePoint.
4. Open SharePoint and navigate to the directory where the requested files reside.
5. Select a document and ‘right click’ the mouse. Select ‘Copy link address’.
6. Open Outlook and create an email message.
8. Repeat steps 1-4 for each file.
00:40 min sec
With harmon.ie1. Open Outlook and create a new email
message.
2. Drag the email attachment to the harmon.ie sidebar.
3. Create a new email message. In the harmon.ie sidebar, drag the same file from SharePoint into the new email message.
00:08 min sec
Task no. 3
5 X Fasterwith harmon.ie
7. In the body of the message, right click the mouse to ‘Paste link address.’
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Save several email attachments to SharePoint
Without harmon.ie1. Save each file as a local file on your computer.
2. Open SharePoint and navigate to the appropriate directory
3. Upload the requested document to SharePoint.
4. Open SharePoint and navigate to the directory where the requested files reside.
5. Select a document and ‘right click’ the mouse. Select ‘Copy link address’
6. Open Outlook and create an email message.
8. Repeat steps 1-4 for each file.
With harmon.ie1. Open Outlook and create a new
email message.
2. Drag the email attachment to the harmon.ie sidebar.
3. Create a new email message. In the harmon.ie sidebar, drag the same files from SharePoint into the new email message.
00:48 min sec
00:08 min sec
Task no. 4
6 X Fasterwith harmon.ie
7. In the body of the message, right click the mouse to ‘Paste link address.’
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Find a colleague’s profile and status on SharePoint
Without harmon.ie1. Open SharePoint.
2. Navigate to the SharePoint directory and type the search term in the SharePoint server.
3. Click on a colleague to view their profile.
With harmon.ie1. In the harmon.ie sidebar, enter a
search term to find someone’s profile.
2. View the profile in the same window.
00:36 min sec
00:09 min sec
Task no. 5
4 X Fasterwith harmon.ie
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Analysis of the Results
harmon.ie is 4x-6x faster than the native web user interface for completing common business tasks on SharePoint.
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But there is more...
Challenge participants routinely praise harmon.ie because it enables typical business users to finally adopt SharePoint.
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“It’s not so much the saved time,but rather, harmon.ie offers me a work process I can do. I couldn’t do the other approach.”
SharePoint user Challenge Participant
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To find out how harmon.ie can help your organization improve SharePoint adoption, save time and money, and get everyone on the same page, reach us at one of the following contact points:
To find out more, contact:Jenna Dobkin harmon.ie Director of Media Relations
In the US, call:
1-800-624-6946
In Europe and Asia, call:
+44-203-318-1363
All other locations, call:
408-907-1339
