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The Social Care Commitment
The Social Care Commitment
• White paper initiative ‘caring for our future’
• Improving care, and the public’s confidence in care
• Developed by employers, employees and people who need care and support
• A voluntary agreement on workforce quality
A sector united
Quality People, Quality Care
• Sign up to the seven “I will…” statements
• Employers promise to give their workers the development they need
• Employees promise to put their values into practice in their daily work
• Guidance and resources to support employers and employees
The employer commitment is a promise to:
Make sure staff understand safety and quality standards
Help staff develop their skills
Take responsibility for how staff work
Recruit staff who care
Provide thorough induction training
Support staff to put their commitment into practice everyday
Supervise staff properly
The employer commitment is a promise to:
Increase your confidence in your skills and abilitiesand get more out ofyour role.
Uphold dignity
Work co-operatively
Communicate effectively
Work responsibly
The employee commitment is a promise to:
Continue to learn
Treat People Fairly
Protect privacy
The employee commitment is a promise to:
Why should I sign up?
• Easy to access
• Sector-wide suitability
• Potential to generate better workforce practices
• Raise care standards
• Act as a beacon of quality when choosing care
Organisations who have already signed up:
• Delivered tangible benefits across the sector
• The breadth and intensity of these is set to increase in the future
Source: ekosgen independent survey April 14
What are the benefits to my organisation?
• Endorse or recognise things you currently do well
• Enhance the organisation’s reputation
• Improve how you train and develop staff
• Improve the overall quality of care you provide
• Provides supporting evidence for CQC inspection
What are the benefits to my organisation?
• Improve dignity in the care you provide
• Help you to make care more personalised
• Attract more people with the rights skills and/or values to apply to work for you
• Employee sign up provides an excellent employee induction tool
• Improve employee morale
• Help reduce your staff turnover rate
• Improve commercial performance
• Employee development plans contribute to evidence for the Care Certificate
What are the benefits to my organisation?
• 95% of employers who have signed up and made their commitment said sign up is straight forward
• 85% said they have already seen or expect to see an improvement in the quality of care they deliver
• 83% said it has lead or will lead to improvements to staff training and development
That’s great but I don’t have the time to sign up!
Sign up can support you in many ways ….
Evidence to support CQC inspection
NHS Choices profiles
Are you sure you still don’t have time?
We can help!Employer Head Office (EHO) confirm central statement tasks & target dates for all sites
EHO provide necessary information for all establishments
SfC input establishment data directly into SCC site to register establishments using EHO parent/subsidiary
link
EHO contact Managers at each site to inform them what is being done and contact any sites that have already signed up and inform them of the central
tasks being set for each statement (so they can add these if not already selected)
SfC sign up establishments to central statement tasks & target dates
EHO email all sites with log in details to their accounts – SfC send data and template email, EHO responsible
for sending out to their sites
Managers at Employer sites take over management of their account, sign up employees etc.
Employer
SfC
KEY
Both
Spreadsheet with all address information, Lead Contact for account name & email,
care service type, no of employees…
Resources for sign up employers
• The employee and employer commitments in full
• Statement cards
• Supporting staff to make the Social Care Commitment
Resources for sign up employers
• A promise to keep the Social Care Commitment
- for staff, what the commitment means
and why it matters
• Your guide to making the Social Care
Commitment
- for staff, how to make the commitment
Employers said…
‘There are two main actions we’ve done to date. Firstly we included our Commitment as part of our entry to the local business awards which aim to celebrate excellence and achievement amongst local businesses. This demonstrates the things that we do well. We were finalists and having signed up helped our entry. Secondly, we now go through the employee ‘I will…’ promises with new recruits to helps them to understand the job and what we are asking of them.’
- Private sector domiciliary care provider with 75 employees
Source: ekosgen independent survey April 14
Employers said…
‘I plan to use it as a toolkit for the team. I will set them targets and challenges each month and then at the end of the month we can discuss their progress at our team meetings. It will be great to be able to praise them when we achieve the target and say ‘Yes! We did it!’. It will act as a good motivator and I can use it to prompt staff each month that they have agreed to meet these targets.’
- Private sector adult resident care provider with 30 employees
Source: ekosgen independent survey April 14
Conclusions
• It’s quick and straightforward to sign up
• The resources for employers and employees and the support available from the Social Care Commitment Team is really helpful
• The Social Care Commitment has already delivered tangible benefits and the breadth and intensity of these is to increase in the future
www.thesocialcarecommitment.org.uk