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A survey conducted by
THE STATE OF HBCU CAREER CENTERS
The HBCU Career Services Survey was developed by The HBCU Career Center and shared with all 105 Historically Black Colleges and Universities (HBCUs) in 2018. The first version of this survey was conducted in 2012.
This survey is the first and only of its kind. The purpose of the survey was to establish the state of staffing, resources, structure and services at HBCU career centers. Additionally, survey questions sought to understand employer relationships with HBCU career centers.
Career centers at thirty four (34) colleges and universities submitted responses online via Survey Monkey.
The HBCU Career Center does not make any claims about the scientific nature of the survey, but guarantees that the results are as shared by the participating schools. Each survey participant received a copy of Resume Guide; How to Look Good on Paper and one participant received a $150 gift card.
ABOUT THE SURVEY
PARTICIPATING HBCU CAREER CENTERSAlabama A&M UniversityAlabama State UniversityAlbany State UniversityAlcorn State UniversityAllen UniversityBenedict CollegeBethune-Cookman UniversityBowie State UniversityClark Atlanta UniversityCheyney University of PennsylvaniaDelaware State UniversityElizabeth City State UniversityFayetteville State UniversityGrambling State UniversityHoward UniversityJackson State UniversityKentucky State University
Lane CollegeLangston UniversityLivingstone CollegeMississippi Valley State UniversityNorth Carolina Central UniversityNorth Carolina A&T State UniversityPhilander Smith CollegeSaint Augustine's UniversitySavannah State UniversityShorter CollegeTennessee State UniversityTougaloo CollegeUnersity of the District of ColumbiaUniversity of Virgin Islands on St. CroixVirginia Union UniversityVoorhees CollegeXavier University of Louisiana
Q1: The career service office is part of which unit on your campus?
*Enrollment Management (2 Responses); Institutional Planning and Research
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Student Affairs
Academic Affairs
Office of thePresident
Economic andWorkforce
Development
67.65%
17.65%
2.94%
0%
2.94%
0%8.82%
Advancement or Alumni Affairs
Human Resources
Other*
Q2: Do other departments on campus,provide their own dedicated career
service professionals?
* Honors Program; Experiential Learning; College of Pharmacy; School of Architecture and Computer Science; School of Communications; Law School, Biotechnology; College of Science and Technology; College of Engineering (2 Responses) and College of Business (6 Responses)
No, 68.75%
Yes, 31.25%*
Q3: Your campus career office provides career assistance to which of the
following groups?
* Back2Basics High School Club; Career Fair open to general community and high school students
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
UndergraduateStudents 100%
29.41%
85.29%
91.18%
70.59%
29.41%
8.82%
Prospective Students
Graduate Students
Alumni
Campus Facultyand Staff
General Public
Other*
Q4: How many professional staff work in your office?
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Only Me
2 to 3
4 to 6
23.53%
52.94%
20.59%
2.94%More than 6
Q5: The budget for your career services department is:
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
DefinitelyAdequate 2.94%
26.47%
29.41%
41.18%
SomewhatAdequate
SomewhatInadequate
DefinitelyInadequate
Note: Some career offices indicated grant funding from the UNCF-Career Pathways Initiative and Department of Education Title III grants. Others mentioned corporate partnership funding.
Q6: Employers collaborate with your career services office in which of the
following ways? (choose all that apply)
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
VisitClassrooms
ProvideInternships
AttendJob/internship Fairs
SponsorPrograms
Participate inOn-Campus Interviews
Serve onAdvisory Boards
Host StudentFieldtrips
97.06%
88.24%
100%
94.12%
52.94%
94.12%
50.00%
41.18%
70.59%Participate onPanels
ConductWorkshops
Q7: Does your office host employers for on-campus interviews?
Alabama A&M UniversityAlabama State UniversityAlbany State UniversityAlcorn State UniversityAllen UniversityBenedict CollegeBethune-Cookman UniversityBowie State UniversityClark Atlanta UniversityCheyney University of PennsylvaniaDelaware State UniversityElizabeth City State UniversityFayetteville State UniversityGrambling State UniversityHoward UniversityJackson State UniversityKentucky State University
Yes, 73.53%
No, 26.47%
Q8: If your office hosts employers for on-campus interviews, how many employers
conduct interviews each semester?
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Less than 5Employers
Average 6 to 10Employers
Average 11 to 20Employers
Average 21 to 30Employers
Average 31 to 40Employers
Average 41 to 50Employers
Average 51+Employers
26.47%
29.41%
20.59%
14.71%
0%
2.94%
5.88%
2.94%
We Do NotHost on-campus
Interviews
Q9: Does your office have specific professional staff dedicated to the following?
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
CareerCounseling
FreshmanCohort
GraduatingSeniors
Everyone isa Generalist
38.24%
29.41%
5.88%
44.12%
8.82%
5.88%
55.88%
Internships,Experiential
Education
EmployerRelations
AlumniServices
Q10: Does your office survey seniors or alumni about their career plans
after graduation?
Yes, 79.41%
No, 20.59%
Q11: With whom do you shareemployment data about seniors and alumni?
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Faculty
Employers
Prospective Students
Enrollment Staff
High Schools
We Don’t Share
Other*
8.82%
55.88%
2.94%
2.94%0%
2.94%0%
0%
26.47%
* Institutional Research (3 Responses), Alumni Office or Academic Affairs collected employment data.
UniversityLeadership
AlumniOffice
Q12: Are the professional staff in your office members of any professional associations?
* National Association of Colleges and Employers National, State and Regional chapters, Chamber of Commerce, American Counseling Association, State Counseling Association, NCDA, NSEE, Center for Credentialing and Education, NASPA, ACDA, GCDA
No, 5.88%
Yes, 94.12%*
Q13: Identify all the services you providefor students. (choose all that apply)
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Job/Internship Fairs or Networking Events
88.24%
100%
64.72%
91.18%
79.41%
82.35%
11.76%
50.00%
85.29%
100%
79.41%
Physical CareerLibrary with Books
ResumeDevelopment Services
Interview Coaching/Mock Interviews
EmployerOn-campus Interviews
CareerWorkshops
For-credit Career Class
Job/InternshipDatabase
Career Assessments (MBTI, Strong, etc.)
Printed Handoutsand Guides
Grad SchoolApplications
Q14: Identify all the services you providefor alumni. (choose all that apply)
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Career Newsletter
5.88%67.65%
64.71%
50%
50%38.24%
44.12%
64.71%11.76%
26.47%5.88%
TelephoneConsultations
We Do NotOffer Services
ResumeDevelopment
EmployerOn-campus Interviews
CareerWorkshops
Career Assessments (MBTI, Strong, etc.)
NetworkingEvents
Career Counseling/Coaching
Virtual/Online Career Advising
Grad SchoolApplications
Q15: Of all the outreach methods you used to attract and maintain communication
with users of your program, which hasbeen most effective?
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Working withFaculty
Flyers/Handouts
Campus Email
Social Media
23.53%
*Simplicity Software, Student Organizations,
17.65%
26.47%
8.82%
23.53%
70.59%Combination ofall of the above
Other*
Q16: Which of the following online social media services does your center use?
*Purple Briefcase; Our career center student workers use their social media accounts to help publicize our events; Pinterest
Facebook82.35%
Instagram70.59%
Twitter64.71%
Youtube, Vine,Periscope5.88%
Blog2.94%
Podcast2.94%
Google Hangouts11.76%
Snapchat23.53%
Messenger2.94%
LinkedIn26.47%
Not Yet UsingSocial Media0%
Other*8.82%
Q17: Career planning services are a priority for the executive leadership
of my university.
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Strongly Agree
Somewhat Agree
Agree
Somewhat Disagree
Strongly Disagree
29.41%
32.35%
23.53%
11.76%
2.94%
Q18: My university President has visited the career center.
No, 47.06%
Yes, 52.94%
Q19: My office can count on support from campus faculty.
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Strongly Agree
Somewhat Agree
Agree
Somewhat Disagree
Strongly Disagree 0%
23.53%
35.29%
26.47%
14.71%
Q20: Your career office regularly collaborates with which departments
on career services programs?Faculty
EnrollmentManagement
Advancement andExternal
AlumniRelations
Public Relations
HumanResources
Economic andWorkforce
MulticulturalServices
EntrepreneurshipCenter
HonorsProgram
First Year ExperienceProgram
OrientationServices
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
20.59%0%0%
5.88%0%0%
11.76%2.94%
0%
0%0%0%
Q21: Participants were asked to identify the top two resources that helped career
center users land jobs. Similar responses were grouped and numbers indicate how many times each resource was mentioned.
Networking Events (Job Fairs, Employer Meet-ups, Professional Association) 16
National Job Board Services 10
Utilizing the Suite of Services Provided by the Career Office 8
Social Media 6
Internships 4
Q22: How many career/job/internship fairs do you host on your campus each year?
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
1 Fair
2 Fairs
3 Fairs
4 Fairs
5 Fairs
6 Fairs
20.59%
38.24%
17.64%
2.94%
17.64%
2.94%
Q23: Average number of organizations attending each career/internship/job fair on
your campus each semester?
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
15-30* 41.18%
11.76%
35.29%
11.76%
50-70*
71-500*
*Range of average # of participants and percentage of respondents
31-49*
Thank you for reading our survey!
For further inquiries, contactDr. Marcia F. Robinson, SPHR, SHRM-SCP:
Learn more about The HBCU Career Center:thehbcucareercenter.com