The Technology Environment and Contemporary Environmental Variables

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    Fletcher & Brown: International Marketing 4e 2008 Pearson Education Australia 1

    Technology

    Most dramatic force transforming the internationalenvironment

    From biotechnology to computer technology

    Provides for new markets and opportunities

    Poses substitution threat to existing technologiesand industries

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    Techno-Economic Paradigms

    5 economic business cycles since industrialrevolution (+1 prediction)

    Early mechanisation (1770s 1840s)

    Steam power and railway (1830s-1890s) Electrical and heaving engineering (1880s-1940s)

    Fordist mass production (1930s to 1990s)

    Information and communication (1980s to 2015?)

    Information omnipresence (2010-2035)

    Typical cycle 60-70 years including 10 yearsoverlap with alternative paradigms at the

    emergent and declining phases

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    Techno-Economic Paradigms(cont.)

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    Techno-Economic Paradigms(cont.)

    Information & Communication(1980s-2040s?)

    Driven by microprocessor 2 phases of new infrastructure development:

    A number of carrier branches - computer systems,operating systems and software, telecommunications

    equipment, satellites, electronic networks, roboticsetc.

    Carrier branch industries converging into a newinformation-based infrastructure capable of providingdata, text, sound and image

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    Techno-Economic Paradigms(cont.)

    Outcomes of techno-economic paradigms:

    Emergence of new industries based on the keytechnologies and resources.

    Effective solutions to the limitations of previous techno-economic paradigms.

    New infrastructure both on national and international

    levels.

    Countries gaining technological and economic leadershippositions from the application of key technologies and

    resources.

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    The Information Revolutionand the Internet

    The global network

    E-Learning including education, informationand training

    Internet commerce providing end to end

    solutions to conduct sales transactions

    Customer support enabling the creation ofinnovative support offerings

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    International Diffusion ofInnovation

    Diffusion - movement of new products to and inoverseas markets for consumption

    Time lags in diffusion impact on the costs andviability of the business

    Diffusion process characterised by productionlag-time and market lag-time

    Adoption process Awareness, interest, evaluation, trial and adoption

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    Adopter Categories

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    Adopter Categories (cont.)

    Influenced by

    Relative advantage over existing alternatives

    Compatibility with local customs and habits

    Complexity of product

    Ability to trial the product before committing to it

    Ability to observe product

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    The TechnologyAdoption Life Cycle

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    6 Zones of theTechnology Adoption Cycle

    1. Early market Focus on

    technology

    enthusiasts2. Chasm

    Period betweeninitial enthusiasm

    and mainstreamacceptance

    3. Bowling alley Niche based

    adoption

    4. Tornado Mass market

    adoption

    5. Main street Fulfilment of

    market potential

    6. End of life

    Decline andreplacement oftechnology

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    Lead Users

    Characteristics Have needs that are general in a market but confront

    them much earlier than the rest of the market

    Positioned to gain substantial benefits by obtaining asolution to those needs

    Advantages of focusing on lead users Present needs are likely to become general

    Serve as a need forecasting benchmark for marketresearch

    Provide new product concept and design data whenaddressing needs