The University of Nottingham Case Study: Supporting International Staff at the University of...
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The University of Nottingham Case Study: Supporting International Staff at the University of Nottingham Peter McCracken – Deputy Director of Human Resources
The University of Nottingham Case Study: Supporting
International Staff at the University of Nottingham Peter McCracken
Deputy Director of Human Resources
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Contents Drivers for Change What weve done to support
international staff Feedback The University of Nottingham
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"A truly global university" With more than 35,000 students from
around 150 countries studying across campuses in China, Malaysia
and the UK, Nottingham truly is an international institution. The
University of Nottingham
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Malaysia The University of Nottingham Malaysia Campus opened in
September 2000 to become the first campus of a British University
in Malaysia and one of the first anywhere in the world New Campus
outside KL in September 2005 Now 3,500 students The University of
Nottingham
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China The University's strong links with China resulted in an
invitation to become the first foreign university to establish an
independent campus, under new legislation passed in China in 2003.
Ningbo (near Shanghai) opened to students in 2005 Now 4,000
students The University of Nottingham
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The international quarter Talent Wars: The international market
for academic staff (UUK policy briefing, July 2007) 27 per cent of
all academic staff appointed are non-UK nationals (% increasing)
The major countries of origin of non-UK academic staff working in
UK universities are Germany, China, the United States, the Republic
of Ireland, Italy and France Many countries are engaged in higher
education reforms that should result in more effective and
efficient systems. It will also mean increased international
competition for highly qualified academic staff as countries try to
retain them in their own systems or at least to encourage them to
return after a period overseas The University of Nottingham
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Inpatriation versus Expatriation Sending staff to China and
Malaysia Relocation package Accommodation support Private medical
insurance Home leave flights International schooling etc The
University of Nottingham
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Approach: Trial (& Error) PlanDoReview The University of
Nottingham
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International Staff Forum Feedback: The University of
Nottingham How do I open a bank account (when I dont have a UK
address)? How can I get suitable accommodation? Help me understand
the Points Based Immigration System! ? ?
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The University of Nottingham
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Immigration The University of Nottingham
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Finance The University of Nottingham
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Accommodation The University of Nottingham
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Culture Quiz 1.Queen Elisabeth II is our current monarch. Who
is next in line to the throne? 2.Which UK football club did David
Beckham play for? 3.Which river runs through Nottingham? 4.How far
is it from London to Nottingham (250km, 180km or 100km) 5.The
capital city of Scotland is: 6.The patron saint of England is:
7.Which vegetable is the emblem for Wales? 8.Guy Fawkes
Night/Bonfire Night is in which month? The University of
Nottingham
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Website stats (March 2010) The University of Nottingham Visits
(Ave)Views Time Viewed International Staff front page1,1091,342
0:04:55 Accommodation183298 0:10:06 Immigration114135 0:01:47
Finance - Banking106128 0:00:48 Tier 2 (Sponsored Skilled
Worker)105183 0:00:49 Cost of Living92128 0:01:56 Useful
Contacts83103 0:01:23 When you arrive7990 0:01:30 Salary75100
0:00:58 Research7177 0:02:17 UK Culture3944 0:02:36 Learning &
Teaching3550 0:01:11
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Visitors to website The University of Nottingham Approx 1,500
visitors per month March 2010
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Induction International Staff Induction Event Approx 20
attendees Useful feedback The University of Nottingham
PlanDoReview
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Other initiatives Welcome e-mail Linking to website and
outlining services available Airport Collection Assistance with
Accommodation Mentoring scheme Language classes for the partners of
international staff The University of Nottingham
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Survey: newly arrived international staff Seeking feedback on
specific services offered How well they felt supported by the
University Results Mixed response Driven by experience of
accommodation? Driven by country of origin? (Different levels of
expectation) The University of Nottingham
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English Language Eh up me duck! Survey of international staff
Of respondents who were not native English speakers, approx 20%
professed to having problems working with English esp. listening
and speaking Struggling to understand the pronunciation/accent of
colleagues Making themselves understood by students Also - emails
trying to get the tone right Native speakers not making allowances
for non native speakers The University of Nottingham ??
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Summary Drivers UoN Identity Talent Wars In- v Ex- patriation
Staff Staff Forum Induction Event Language Survey Initiatives
Website Accomm Services Airport Collection Mentors Language Support
Welcome email The University of Nottingham