The Value of Microsoft ® Windows ® Small Business Server 2003 R2 (SBS 2003 R2)

The Value of Microsoft® Windows® Small Business Server 2003 R2 (SBS 2003 R2)

Learning Objectives

After viewing this presentation, you will be able to:

• Explain the features and benefits of Microsoft® Windows® Small Business Server 2003 R2 (SBS 2003 R2) to prospects in easy-to-understand language.

• Tell prospects how SBS 2003 R2 solves many of the problems that small business owners face every day.

• Use different scenarios and examples to show prospects how SBS 2003 R2 can benefit their businesses.

The Value of SBS 2003 R2

Top Features and Benefits

Top Features and Benefits

Top 10 reasons to purchase a server with Microsoft® Windows® Small Business Server 2003 R2

• Get the “green check” of software health• Protect your business and prevent data loss• Keep your business up and running• Optimize your Windows investment• Increase productivity• Access business resources from virtually anywhere, anytime• Reduce costs by equipment and resources• Present a more professional image• Stay connected to your customers and serve them better• Invest in a platform that is easy to grow for today and tomorrow


Protect Data

Protect Data

Problem:•Data loss = lost time and lost money. •Employees spend hours working on documents (such as reports, financial files, or customer communications) and then accidentally delete or save over the correct version.

SBS 2003 R2 Solution:SBS 2003 R2 allows small businesses to:

•Create a backup strategy that defines what to back up, when to back up, where to store backup info, and how often to perform backups.

•Back up server data and employee data—My Documents data is redirected from desktops to the server where it is then included in regular, scheduled backups.

•Enable employees to retrieve accidentally deleted files and restore previous versions.

Message to Prospects:•Keep PCs and servers current with the latest software updates, so you have peace of mind.

•Protect key business information with built-in firewall protection and security-enhanced remote access.

•Benefit from an operating system your employees can depend on.•Prevent data loss with automatic data backup and restore. •Save money and time by focusing on your business instead of worrying about technology.

*Backup capabilities require scheduling. SBS 2003 does not include virus protection, but it is compatible with third-party anti-virus software.


Scenario

Problem:Joe, hoping for a promotion, has spent a lot of time perfecting the huge presentation that he'll deliver in a couple days.

As usual, he's saved the original in his My Documents folder.

For the last two hours, he's been busy creating a condensed version of a PowerPoint file to use while he's presenting.

Finally, he finishes his work and saves his condensed version to the My Documents folder.

But wait! He realizes he's saved his changesto the original file instead of to a new file!

His huge company presentation is lost! His promotion is as good as gone …


Scenario

SBS 2003 R2 Solution:Thankfully, Joe remembers an e-mail that was sent to the company that explains how to retrieve lost files.

He finds the e-mail and follows the instructions.

He simply:1. Selects his PowerPoint in My Documents2. Right-clicks Properties3. Selects the previous version he wants to restore

Done and done!

How it works:•SBS 2003 R2 was set up to redirect Joe's entire My Documents folder to the company's server, which is backed up on a regular basis.

•The Volume Shadow Copy feature in SBS 2003 R2 allows Joe to retrieve the previous version quickly and easily.


Connect with Customers

Communicate Professionallyand Efficiently

Problem:• Lack of professional company website• Inability to track or contact potential customers• Slow communications with customers • Difficulty managing existing customer base

SBS 2003 R2 Solutions:•Microsoft® Exchange Server 2003 and Microsoft® Office Outlook® 2003 technologies:

•Provide quick and easy communication with customers through rich e-mail and messaging

•Enable hosting of company e-mail, for example [email protected] •Microsoft® Office FrontPage® 2003 technologies—allow creation of professional website (Premium Edition only)

Message to Prospects:•Stay connected to your customers from virtually anywhere, anytime with remote access to business information from any PC with Internet access and Windows Mobile-based devices

•Present a professional image with customized Web sites and communications•Streamline communications with one-to-many fax and e-mail capabilities•Manage customer relationships more effectively with a centralized place to store and exchange information

The Value of SBS 2003


Before SBS 2003 R2:

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After SBS 2003 R2:



Do More with Less

Store, Find, Share Information

Problem:• Time is spent (and lost) looking for information, managing different versions, and finding content.• Work is duplicated when employees don't have visibility into coworkers' projects.• Employees can't access important data from the road.• Data loss = lost time and lost money.

SBS 2003 R2 Solution:Provides a preconfigured internal company website, allowing small business owners and employees to:

• Store business information in one centralized location, making it easy to find and access the data they need at any time.

• Find and access information easily, manage content, collaborate on group projects, build communities, access document libraries, and post announcements, events, and links.

• View group calendars and create shared lists.

Message to Prospects:• Store, find and share information in one centralized location• Access information and resources – e-mail, calendars, network files, internal

websites and business applications – from any PC with Internet access. • Share resources and equipment such as Internet access, printers and fax machines. • Run your business application of choice. The Value of SBS 2003 R2

Scenario

Problem:Remember Joe? He's getting very nervous about his presentation. He decides that he needs to show it to someone to get some feedback.

He'd like to send it to Jill and Tom, two people he's worked with for many years. He values their opinions.

The company is in the middle of upgrading certain people's systems. So Jill and Tom don't have e-mail access at the moment.

Joe really needs them to read the presentation.


Scenario

Solution:Joe remembers he can use his company'sinternal website to get both Jill and Tom's comments!

Joe uploads the file from his My Documents folder to the company's internal website, the central location for all of its shared business information.

Next, he utilizes the Approve/Reject feature to make the file available to Jill and Tom, who are expecting it.

Finally, Joe posts a comment to Jill and Tomand quickly sends an IM to them saying the file is ready for their review. Joe will also receive an immediate alert when changes have been made to the file. Sweet.


Mobility

Mobility

Problem:• Employees can't access information (e-mail messages, files, contacts, calendars) or resources while traveling—time and work are lost.• E-mail, calendars, and contact information aren't accessible from mobile devices.• Internal websites are unavailable to remote or traveling employees.

SBS 2003 R2 Solution:• Remote Web Workplace technology—allows traveling employees to access their desktops at work, e-mail, contacts and calendars, network files, internal company websites, and even applications from any PC with Internet access.• Microsoft® Office Outlook® Web Access technology—provides access to e-mail, calendars, and contacts from any Internet browser.• Mobile Device Integration—allows travelers to access e-mail, calendars, and contact info from Microsoft®

Windows Mobile™-based Pocket PCs and Smartphones.

Message to Prospects:• Whether you’re on a business trip or working from home, SBS 2003 R2 lets you access your e-mail, company website, and information and files on your company network, using any computer connected to the Internet easily and securely.The Value of SBS 2003 R2

Scenario

Problem:David is out of the office on vacation. He gets a sinking feeling in his stomach when he realizes he promised his boss he would send an important report before he left.

David starts to worry—he didn't bring his laptop or his Windows Mobile-based Pocket PC with him on vacation.

He's kept his boss waiting all morning!

There goes the vacation and maybe even hispromotion …


Scenario

Solution:David suddenly remembers that he can accessthe report because he saved it to the My Documentsfolder on his desktop before he left.

He simply goes to an Internet café, turns on a PC,and types in his company’s remote access URL, his user name, and his password.

He uses SBS 2003 R2’s Remote Web Workplace to access his desktop files. He finds the report and saves it to the café PC he's working on.

Then he uses Microsoft® Office Outlook® technologiesto access his e-mail account. His boss has already sent him a message about the report!

David quickly types an e-mail, attaches the report, andhits Send/Receive. Sweet.


Share Resources

Share Resources

Problem:• Owners lose money by purchasing multiple printers, fax machines, and other resources.• To fax effectively, more phone lines are needed.

SBS 2003 R2 Solution:By using SBS 2003 R2, small business owners and employees can:• Share resources—such as Internet access and business applications.• Share equipment—such as printers, fax machines, and modems.• Shared fax service—fax with fewer phone lines and send faxes directly from PCs.

Message to Prospects:• By using SBS 2003 R2, you can reduce costs by sharing Internet access and business applications.• Don't spend tons of money by buying new printers, fax machines, or modems—simply use SBS 2003 R2 so you can share all that equipment.

The Value of SBS 2003

Share Resources

Before SBS 2003 R2:

Internet

Internet


Share Resources

After SBS 2003 R2:

Internet


Additional Resources

Additional Resources


General Product Informationwww.microsoft.com/windowsserver2003/sbs/default.mspx

Community Resourceshttp://www.microsoft.com/windowsserver2003/sbs/community/default.mspx

Downloads and Product Updateshttp://www.microsoft.com/windowsserver2003/sbs/downloads/default.mspx

FAQwww.microsoft.com/windowsserver2003/sbs/techinfo/overview/generalfaq.mspx

Supporthttp://www.microsoft.com/windowsserver2003/sbs/support/default.mspx

Technical Informationwww.microsoft.com/windowsserver2003/sbs/techinfo/productdoc/alpha.mspx

Official SBS Bloghttp://blogs.technet.com/sbs/

http://www.microsoft.com/windowsserver2003/sbs/default.mspx

http://www.microsoft.com/windowsserver2003/sbs/community/default.mspx