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The Work Programme: meeting the performance challenge
Dave SimmondsCentre for Economic & Social Inclusion
The pattern of worklessness has changed
Work Programme: right idea, right time
• More freedom – ‘black box’ making ‘joining-up’ easier
• More jobs – high performance expectations• Longer jobs – approx 60% of payment from
sustained work• More people – using benefits savings• A single programme – less bureaucracy• Longer contracts – 5/7 years• Longer to work with unemployed – 2 years
Other side of coin ...
• Significant financial risk ....• .... driven by high DWP expectations• Competition rather than collaboration• Impact on voluntary sector• Fears of:
• ‘parking’ the most disadvantaged people• ‘parking’ deprived areas and/or high-cost
areas• Background of wider welfare reform
High expectations
Easier in South West?
0%
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01No
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New Deal 18-24
New Deal 25+
18-24 estimated WP expectation
25+ estimated WP expectation
Performance has to increase with discounting
Work Programme - 2011 DWP volumes
Universal Credit
It’s harder in some areas ...
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Role of local partners
• Delivery: as sub-contractors; difficult for some but need to think long-term
• Scrutiny: monitoring performance; ‘Fairness indicators’
• Aligning local provision: community budgets; childcare; health; housing; skills
• Information for contractors and individuals: labour market info; employers; welfare advice
• Increasing performance: competition and collaboration
Performance: key drivers
• Initial job match: knowing employers and local labour markets; routes to paid jobs
• Maximising sustained employment: in-work support; income maximisation; skills; careers
• Combining specialist support: personalising services; health; older workers; drugs; etc
• Reaching deprived and isolated areas: sharing costs; outreach and community credibility
• Innovation: lots of it!
Centre for Economic & Social Inclusion
www.cesi.org.ukwww.indusdelta.co.ukwww.advancew2w.org.uk
