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THEBUSINESSTHE INDEPENDENT MAGAZINE FOR DORSET, WEST HANTS AND SALISBURY
No. 175 FEBRUARY 2014 Established 1994
F o r t h e l a t e s t n e w s v i s i t t h e w e b s i t e a t w w w . b i z m a g . c o . u k
Delivering your news to business leaders for 20 yearsFEATURING: BUSINESS NEWS | FINANCE MATTERS | LAW LINES | SPECIAL FEATURES
Hiring intentions reach 30 month peak
2 people on the move
5 business news
11 financial matters
12 special feature - Staff talk
16 law lines - Development and flood risk – threat of rising costs
18 the apprentice
20 techno times - DDos cyber attacks threat for businesses
22 special feature - Meeting expectations
25 fit for business - SMEs report increase in staff sickness
26 property prospects
27 soap box - Companies play cupid
28 transport
30 industry focus
people on the movesponsored by
Accounting & FinAnce, it, HR, oFFice & commeRciAlwww.bondwilliams.co.uk
01202233777
BonD WilliAmSP R o F e S S i o n A l R e c R u i t m e n t
Opinions expressed within this publication are those of the contributors and not necessarily of the publisher. Every effort is made to ensure the accuracy of the contents of The Business, but legal responsibility cannot be accepted for errors, omissions or misleading statements. The Business is fully protected by copyright. Nothing contained within this magazine may be reprinted or reproduced in whole or in part without the written permission of the publisher.
© The Business (Dorset) Ltd 2014 All rights reservedISSN 1354-3806
The Business magazine is mailed free-of-charge to named business people within Dorset, West Hants and Salisbury. Recipients are occasionally contacted to maintain correct mailing details and to provide information regarding special features. Contact us to receive the magazine or to be removed from the mailing list on 01425 471500.
ContentsOn the frontStaff talk page 12
Editor: Gill Bevis
Tel: 01425 471500E-mail: [email protected]
Website: www.bizmag.co.uk
Published by
The Business (Dorset) Ltd9 Gainsborough Road,
Ashley Heath, Ringwood BH24 2HY
20th anniversary celebrationsThis year The Business magazine is celebrating its 20th Anniversary. First published as a bi-monthly magazine for Dorset in July 1994 demand quickly dictated the need for more editions published per year, and expansion into West Hampshire and Salisbury. We set out to serve a very broad audience and to reflect the diversity of economic activity in the area. We have run thousands of news stories on hundreds of local companies and reported the achievements of many businesses and individuals in the area. It’s only possible to do this with good editorial content, advertisers and regular readers.I encourage anyone who has not yet contributed to The Business magazine to resolve to do so in 2014.My thanks go to all readers, correspondents and advertisers for their support in the past 20 years.
Gill Bevis, Editor
THEBUSINESSTHE INDEPENDENT MAGAZINE FOR DORSET, WEST HANTS AND SALISBURY
Call 01425 471500 or e-mail [email protected]
Visit the website www.bizmag.co.ukfor news, business clubs, events and free business directory
The Business (Dorset) Ltd, 9 Gainsborough Rd, Ashley Heath, Ringwood BH24 2HY
SPECIAL FEATURESMARCH - copy by 13th February Experts in Law • Charity at Work Cloud Computing • FranchisingQuality Build (Construction)
APRIL - copy by 13th MarchWaste Reduction • The Driving Force Professional Print • Business Start UpInsurance Plans (Pensions, Health, Plant etc.)
MAY / JUNE - copy by 10th AprilTime Out (Hospitality) • Social Media • Recruitment ResolvedResearch and Development at Work • Finance Focus
New chamber CEO New appointment
James Tourgout front centre with members of the Deep South Media team.
Former business editor James Tourgout has joined Deep South Media as an Account Director.His appointment brings the number of professional journalists working in the firm’s PR division to six.
Fab work
The Coastal BID Board has appointed Steve Taylor from Fab Frocks of Westbourne as Vice Chairman. Steve Taylor, who is a director of the multi-award winning special occasion boutique, based in Westbourne, brings over 30 years experience in retail to the board.Ambitions add up
to Mazars
L-r: Ashley Cox, Sean Hughes and Matthew Gibson
The audit team at the Poole office of international accountancy and business advisory firm, Mazars, has expanded with the recruitment of Matthew Gibson, Sean Hughes, and Ashley Cox as ambitious Audit Associates.
TV star role
CBeebies presenter Alex Winters will be working with Hoburne Holiday Parks this year in a huge coup for the company’s children’s entertainments programme. The popular children’s TV star will be touring around five of the company’s seven holiday parks, visiting each at least twice on selected dates during the season.
Newly qualified
The employment team at Hampshire-based law firm, Warner Goodman LLP, has recently expanded as Emma Wyatt becomes a fully qualified Solicitor after completing her two year training contract with the firm.
Marathon man
A former trainee at chartered accountants and business advisers Princecroft Willis (PcW) has rejoined the firm as a Director.Dan Tout started at PcW in 2005 after graduating from Bournemouth University with a first class honours degree in accounting and taxation.Outside work he enjoys marathon running.
UK worker of the yearJudi James, a farmer from Littlebreddy in Dorchester, has received the keys to a brand new Suzuki after winning the Dickies sponsored competition, UK Worker of the Year 2013.The road to finding UK Worker of the Year 2014 will begin again in April.
l www.workeroftheyear.com
The board of Hampshire Chamber of Commerce has announced that Stewart Dunn has been appointed to the position of CEO. Stewart is currently Managing Director of Carswell Gould, an award winning integrated marketing communications agency in Southampton. His previous roles in the newspaper industry included Managing Director of Newsquest Hampshire.
Stylish startPoole-based Synergy Hairdressing has announced that one of its junior stylists and trainees, Louis Glover, is now fully qualified and able to start building his own client base. Louis comes from a family of 14 generations of hairdressers. His grandfather, Spanish born Francisco, was well-respected in the industry and was scouted by famous hairdresser, Peter ‘teasy-weasy’ Raymond.
Louis is pictured with one of his clients Truda Clarke, who used to work for his granddad Francisco.
New partnerSouth coast law firm Steele Raymond LLP has appointed Julie-Ann Harris as new head of its family team.
Success for solicitor
Blake Lapthorn Solicitor Sarah French has become a qualified mediator, bringing new strengths to the firm’s south coast offices.
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business news
Alan & Thomas Insurance Group is a trading name of Alan & Thomas Insurance Brokers Ltd who are authorised and regulated by the Financial Services Authority.
� Top 100 Independent UK Broker* � Dedicated teams specialising in motor trade,
property, manufacturing and wholesale, retail, heritage, leisure, agriculture, transport, private medical and personal high net worth insurance
� Competitive premiums from UK’s leading insurers
� Offices in Poole, Gillingham and Frome � Free review of current insurance arrangements
Commercial Insurance Solutions
www.alan-thomas.co.uk* Top 100 Independent Brokers 2011 published by Insurance Age in association with Cornell Consulting
[email protected] 754900
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NOINITIALFEES
Nominations open for NEw FOREST AwARDS
Nominations are now open for an awards scheme to reward those making an exceptional contribution to maintaining the unique landscape and way of life of the New Forest.
The CLA and New Forest National Park Authority Awards has expanded for 2014 and now features four award categories:
Jane Overall and Andy Alvis from Setley Ridge are presented with last year’s Best Supporter of Local Produce award by the Earl of Wessex.
James Corden on board with Sunseeker
James Corden
BAFTA winning James Corden was the host at an exclusive media event, to unveil the eagerly anticipated Sunseeker 75 Yacht at London International Boat Show on 4th January 2014.
James will host The Brits for the fifth time this February.
New partners for law firm
L-r: Lauren Day with Nigel Smith, Ellis Jones’ Managing Partner; Tim Sharpley and William Fox Bregman.
Three major appointments have been announced at Ellis Jones Solicitors.
Tim Sharpley, Lauren Day and William Fox Bregman have become Partners at the Dorset and New Forest law firm.
�� Young Farmer/Commoner of the Year
�� Best Supporter of Local Produce
�� Sustainability Champion
�� Agricultural Building Designer.
You can nominate a friend, family member or colleague anytime between now and 30th April. The shortlisted nominees will be judged by panels made up of experts from local organisations. Those lucky enough to reach the final stage will find out if they have won at this summer’s awards ceremony, held at the New Forest Show on 30th July.
This year’s awards builds on a successful 2013 edition, which culminated in the Earl and Countess of Wessex presenting the Young Farmer and Commoner and Best Supporter of Local Produce awards to the winners in the main show ring at the New Forest Show.
l www.newforestnpa.gov.uk/awards
Ferndown : Gillingham : Wareham : Wimborne
Annual Dorset Charities Conference Returns
Book Your Place Today
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business news
Along with the Christchurch Food Festival Education Trust, Autism Wessex is proud to be one of the nominated charities for The Christchurch Food Festival 2014, due to take place from 10th – 11th May.
Goadsby Commercial has opened its fourth office in Dorchester.
The Dolphin Shopping Centre in Poole has been voted the top ‘Family-Friendly Shopping Centre’ in a reader’s survey, set up by Primary Times magazine.
The new 2014 Bournemouth Guide is available for visitors planning their break to the UK’s premier beach destination. Guides are available at the Tourist Information Centre, or can be downloaded at www.bournemouth.co.uk
Poole-based VoIP Unlimited, a leading telecommunications provider, has appointed Liz Lean PR to develop its public relations strategy.
Magna Careline Ltd has been reappointed out-of-hours partner, for the joint councils of Weymouth and Portland and West Dorset.
A recent report from Duport.co.uk shows there were a record number of new companies formed during the third quarter of 2013 in Salisbury. During the July to September period, there were 175 new companies formed - more than any previous Q3 in Salisbury and a 28% rise on the same period in 2012.
New state-of-the-art changing rooms have been installed at Oxley Sports Centre in Sherborne, following a 26-week re-design project costing more than £300,000.
Figures from Freelancer.co.uk has found that UK small businesses are more confident about investing in their businesses, with 56% saying they are more likely to invest in growth in the first six months of 2014, than the same time last year.
The PR Masterclass by Alex Singleton is a new guide to successful PR strategy.
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01202 473311taylormadedesigns.co.uk
New international education business launches in UK
A business that will bring in young foreign students to the UK to live with families and attend local schools has been launched, with co-ordinators now in place across Dorset.
MyEducation is already established in Denmark and Norway and exists to help the students and their host families, learn about different cultures, as well as improving foreign language skills. The company will also be sending British students abroad, as it develops a network across the continent and further afield.
MyEducation is now seeking host families around the country, who will be able to look after a foreign student aged between 16 and 18, for a five or ten month placement. The students from Europe, North and South America, Australia and Asia already speak English and families will receive money, to pay for the extra costs they might incur. Those on placements will attend normal British schools and are expected to immerse themselves in the culture.
Nicky Butler, who has set up the British branch and is based in Southampton, said, ‘We are welcoming applications from families of all shapes, sizes and backgrounds.’
l�www.myeducationuk.co.uk
Nicky Butler
Castlepoint launches advice pod initiativeManagement at Bournemouth’s Castlepoint Shopping Park hope to use their promotional Pod, frequently used by charities and commercial businesses, since its introduction near the top entrance of Marks and Spencer last year, to offer advice and information on a wide range of topics from different organisation.
Peter Matthews, General Manager at Castlepoint, says that they hope that a series of advice pod days can be arranged, that will benefit the public throughout the year.
‘It could be free advice on wills, horticulture, fire safety, home security, financial and pensions, transport, in fact any topic that an expert could provide friendly, factual information that would make life easier, and perhaps clearer, to our shoppers!’
He says that a donation for the use of the pod will be expected from commercial organisations which will be given to Castlepoint’s charity of the year.
Call Sarah Ryan, Castlepoint’s Business and Marketing Manager on 01202 510050.
New company
Mark Cook
Mark Cook who previously worked for Bournemouth Borough Council as a Building Inspector, has now branched out on his own and formed MC Plan and Site Services Ltd.
l www.mcplanandsiteservices.co.uk
Venus countdown The NatWest Venus Awards 2014 have officially launched for the fifth time in Dorset. Local business men and women were welcomed to the launch at the Green House Hotel in Bournemouth by category sponsors and awards founder, Tara Howard.
Last year the awards attracted over 1,000 nominations, and the aim is to make this year’s event bigger and better.
Nominations close 9th March 2014.
l dorset.venusawards.co.ukL-r: Steve Mercer, NatWest; Tara Howard, Founder and John Corderoy, Breeze Volkswagen
New Leeds service takes offSouthampton Airport has welcomed passengers for the brand new Eastern Airways flights to and from Leeds Bradford Airport. Customers departing on the first afternoon flight to Leeds enjoyed a complimentary, traditional cream tea in the airport’s departure lounge, to mark the occasion.
Eastern Airways, the UK’s second largest regional airline, has expanded its route network to include this service, running three daily services between Monday and Friday. In addition, it will also operate a Sunday afternoon service, providing flexibility for business passengers travelling between the two cities.
l www.easternairways.comL-r: Kay Ryan, Eastern Airways; Dave Lees, Southampton Airport and Esther O’Brien, Eastern Airways
Treasured (www.treasured.com) is a new app, which offers you a safe and secure place to collate, store and share memories and photogaphs.
Local family owned business, Oswald Bailey, has donated over £600 worth of clothes and shoes to BCHA’s St Paul’s shelter.
Growth in new manufacturing orders was the strongest since April 2011, according to the latest CBI quarterly Industrial Trends Survey.
The National Federation of Fish Friers has awarded Harlees group of seven fish and chip shops in Dorset and Wiltshire, the prestigious Fish and Chip Quality Award.DW NEW 123HX185W 19/12/12 10:27 Page 1
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business news
Storage support for local flood victimsFlood hit residents from Iford Bridge Home Park and Gladelands Park, are currently receiving a supportive hand from a local business initiative.
Store & Secure self storage, behind Castlepoint, is providing assistance to all flood victims affected by the recent storms and still at risk from the unpredictable weather forecasts.
Lucy Maidman, Facility Manager, explained the drive from the business. ‘We have been visiting the park to help out with moving packs for residents, including boxes, tape and packing supplies, to temporarily pack their belongings and bring them to our clean and dry storage facility.’
The company is also providing discounted storage for all flood victims and collecting belongings from the residents’ homes.
Lucy commented, ‘It’s not a pleasant situation to be faced with, but if we can help serve the community and be useful to others in distressed times, we are on-hand for those that need support.’
One of the affected residents mentioned, ‘It’s a horrible start to 2014, so having support from others means a lot. We brought the belongings (we managed to save) into storage, where somewhere was dry and safe. Even a cup of tea means a lot in a time of distress.’
Whilst it still remains an unsettling time for Iford residents, the Store & Secure initiative is intended to run until life gets back to normal at the respective parks.
L-r: Sophie Maidman, Keith Blandford and Lucy Maidman
Lester Aldridge’s Employment Team comprises 5 specialistlawyers across Dorset and Hampshire. Catharine Geddes,Partner, considers areas for HR to focus upon in the yearahead.
It’s a new year and a perfect opportunity to review HR’sachievements and struggles of 2013. It is important for HR to planahead for 2014: build on the previous year’s successes and improveHR functions to ensure that the business achieves the very bestfrom its work force.
Here are a few areas for you to consider:- Employment budgets: Review the requirements of your
business, the retention of key staff, training requirements, theskills you need to recruit to secure future success and whetheror not restructuring the business will help achieve overallperformance.
- Recruitment: Consider whether your recruitment strategy isworking for your business. Are you attracting a high calibre ofapplicants? It is also important to reflect on the reasons behindrecruitment eg, growth or high staff turnover.
- Sickness absence records: Review any obvious sicknessabsence trends, any regular culprits and in particular, whetheryour sickness absence policy is working for your business.
- Appraisals: These are an essential tool to set staff objectives,monitor performance, monitor training requirements and toprovide feedback on development. Consider whether yourcurrent appraisal structure generates effective results.
- Management structure: Consider whether your managers are‘managing their teams’ to achieve the best results. Rememberwe’re not all natural born leaders so some may need training orcoaching or otherwise you should considering structuring dutiesso you draw upon individual strengths.
The ‘to do list’ for HR is endless but we encourage you to carry outa review so that time invested is done so effectively and efficiently!Please get in touch with a member of the team if you would likeguidance with any HR matters or to utilise the expertise of our teamthrough in-house training sessions.
Catharine Geddes, [email protected] 786148www.lesteraldridge.com/blog
HR Health Check
ARE YOU A SMALL COMPANY LOOKING FOR MORE CLIENTS?Achieve UK is a small “boutique” company specialising in Quality Sales Lead Generation & Appointment Setting for small companies with high value/complex propositions.
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60th ANNIVERSARY CELEBRATIONSRaymond Brown Group Ltd has reported a 28% rise in half-year revenues to £45m, as the business celebrates 60 years of successful trading across Dorset, Hampshire and beyond. The business was formed by the late Mr Raymond Brown back in 1953, and from modest beginnings, the group has grown steadily to employing over 400 staff in a variety of sectors, including construction, waste management and aggregates.
South west households and businesses lead way on renewablesNew government figures show that the south west has over a fifth of UK renewables projects installed by homeowners, landowners and businesses, under the government’s Feed-in Tariff scheme. The figures also reveal that under the Feed-in Tariff:
�� The south west has the most installed capacity of any UK region
�� The south west has total installed capacity of 436 MW, compared to the closest region, the south east, which has 294 MW
�� The south west has 2.5 times more solar capacity than the regional average
�� The south west has 1.5 times more solar capacity compared to the closest region, the south east.
The figures do not cover large ‘utility’ scale projects over 5 MW.
Merlin Hyman, Chief Executive of Regen SW, said, ‘What is unique in the south west is that industry, local authorities and Regen SW have worked together to promote renewable energy and tackle the barriers to its success. Our leadership in local and community scale renewables is bringing us benefits in greater energy security, boosting incomes and creating local jobs.’
Regen is holding the south west’s biggest energy event, ‘Renewable Energy Marketplace’, on 8th April at Westpoint Arena, Exeter, to showcase the benefits of renewables to thousands more south west businesses and households.
£3.6 MILLION INVESTMENT
DP World Southampton has strengthened its straddle carrier fleet, by taking delivery of six brand new Kalmar machines worth over £3.6m. The straddle carriers are three high diesel electric machines with twin lift capability, which will provide the terminal with the advantage of having more machines, that are able to undertake twin discharge from beneath the terminal’s cranes.
At the same time, work has begun to deepen the main Southampton approach channel, which links the port to the English Channel.
The dredging works will provide access for the deepest and largest vessels afloat to call at the port, including the new 18,000 teu container vessels that are currently coming into service.
This means that from the end of the year, Southampton will offer better accessibility for deep drafted vessels and can compete in every aspect with other ports in the UK and Northern Europe.
Six new Kalmar straddle carriers being discharged at DP World Southampton
T +44 (0) 1202 727070E [email protected] www.theglobalgroup.uk.com
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business news finance matters
Report to reveal performance of south’s leading companies
Output and new orders expand at sharpest rates in survey historyDecember data signalled the sharpest expansions of output and new orders in the south west private sector economy, since data collection began in January 1997. In an effort to raise productive capacity, employment growth also accelerated to a record high, while backlogs of work rose solidly. Meanwhile, inflationary pressures strengthened, with both input costs and output charges increasing at faster rates.
Teachers help First-time buyers Lending at Wimborne-based Teachers Building Society increased by 27% in 2013 compared to the previous year. Surpassing expectations at the specialist mutual, the lending total includes an increase in the amount lent to first-time buyers of 14%.
Teachers Building Society, which specialises in lending to education professionals, extended its reach to non-teachers by rolling out its mortgage service to Hampshire residents in November. Already lending to people of any occupation here in Dorset, this extension is part of the mutual’s strategy to continue to grow both its local and education customer bases.
Last year’s lending surge by the Dorset-based building society came amidst improving conditions for those looking to get on the housing ladder, with the number of first-time buyers taking that all-important first step on the property ladder rising by some 22% nationally*. Committed to helping first-time buyers, Teachers Building Society launched a 95% loan to value mortgage in March.
Teachers Building Society Chief Executive James Bawa says, ‘Lending to first time buyers represents 27% of our loan book for 2013 and it’s an area we really want to keep the focus on. First-time buyers are crucial for the health of the housing market and wider economy and we’ve been very pleased to see the property market begin to recover this year.’
*Source: Number of first-time buyers up 22% in 2013, according to Halifax annual review
James Bawa
VALENTINE GIFT Award-winning, artisan cheese maker Godminster, is launching a beautiful new gift set called Heart to Heart. It’s a perfect combination of Godminster’s famous burgundy heart-shaped Vintage Organic Cheddar and its new handmade Organic Heart Brie. Heart to Heart is the perfect gift for any loved one or cheese lover!
l www.godminster.com
CUSTOM FIT INSURANCE FOR LOCAL FURNITURE GROUP
L-r: Rob Gale and Russell Bowyer
Alan & Thomas Insurance Group has recently added bespoke bedroom furniture maker Custom World, to its impressive rostrum of large local clients.
The commercial insurance broker, with offices in Poole and Gillingham, is thrilled to now be doing business with Custom World, which is based on the Ferndown Industrial Estate.
Commercial Director at A&T, Rob Gale, who won the account, said, ‘It’s great news for our business, to welcome another quality employer in Custom World to A&T. We pride ourselves on offering all our clients a complete service, from initial review and quotation, right through the life of their policy and beyond. We are able to tailor cover to a client’s specific requirements and this was particularly important to Custom World.’
And according to Custom World Managing Director, Russell Bowyer, it was also the broker’s
attention to detail and comprehensive, quality advice that saw them win his business, ‘Right from the outset, Alan & Thomas took a detailed look at our current insurance arrangements and offered a full critique, highlighting any under and over insurances. It was this quality of advice that set them apart from their competition and gave me the confidence to trust them with my insurances.’
Both Alan & Thomas and Custom World are well established Dorset businesses, with very similar outlooks to running their operations. Established in 1975 and 1982 respectively, both are renowned for providing a quality and tailored service for their clients. They are also both
members of the Beacon Network – a select network of high growth businesses based in Dorset, Wiltshire and neighbouring areas, who benefit from facilitated learning and networking forums to assist in their development and future growth.
Output and demandThe headline Lloyds Bank Commercial Banking South West Business Activity Index – a seasonally adjusted index that tracks changes in the combined output of the region’s manufacturing and service sectors – posted at 62.4 in December. This was up from 62.1 in November, and signalled the sharpest expansion of output in the south west private sector economy in 17 years of data collection. Furthermore, it was the strongest rate of output growth across all of the 12 monitored UK regions. Sector data indicated that business activity growth was broad-based, across both the manufacturing and service sectors in the region.
Growth was supported by a record expansion of total new business placed at south west private sector firms. As was the case with output, it was the quickest increase of new order books recorded across all 12 UK regions. According to anecdotal evidence, a general improvement in demand conditions boosted sales over the month.
Employment and backlogsStaffing levels in the south west increased sharply during December, amid reports of company expansion plans. Furthermore, the rate of payroll growth was the strongest of all 12 UK regions.
Despite the net increase in employment, backlogs of work continued to rise in the south west during December. Moreover, the rate of accumulation quickened to a solid pace.
Input and output pricesCost burdens at private sector firms in the south west increased again during December. Moreover, the rate of input price inflation accelerated to the strongest in a year.
Similarly, private sector companies in the region raised their selling prices during December, and at the quickest rate since March 2013.
Commenting on the Lloyds Bank Commercial Banking South West PMI survey, Mark Handscomb, area director SME Banking in Hampshire and Dorset, Lloyds Bank Commercial Banking, said:
Private sector firms across the south west had a stellar performance at the end of 2013, with output, new orders and employment increasing at record growth levels. The region also had the sharpest expansion of output and new work of all the 12 UK regions in the survey. Greater levels of new work also led to a solid accumulation of work-in-hand, despite the sharp increase of workforce numbers. However, inflationary pressures accelerated across the region, with cost burdens rising at the strongest level in a year and output prices increasing solidly.
The financial performance of the south’s leading companies will be revealed with publication of a report to be commissioned by Taylor Made Computer Solutions.
The IT services business based in Fareham, Hampshire, has taken over the ‘Top 500 Companies in the South’ report from PwC, who presented the report for the last 15 years.
Available on the Taylor Made Computer Solutions website without charge from late April, the data will include sales figures, pre-tax profit, net asset value, number of staff and average salaries paid by each company, together with a comparison with the previous year.
The report will also identify the amount each company donates to charity and invests in research and development.
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staff talk
Private sector hiring intentions reach 30-month peak, as business confidence approaches record highStrengthening services and manufacturing sectors, point to sustained economic growth
BDO’s Employment Index has reached a 30-month peak, as hiring expectations catch up with improving UK business confidence, according to the latest Business Trends report by accountants and business advisers BDO LLP in Southampton.
The BDO Employment Index, which measures businesses’ hiring intentions over the next two quarters, reached 99.4 in December, up from 98.3 in
November. The index has now been at or above the crucial 95.0 level, that indicates employment growth for 12 months and is now almost at the 100.0 mark, which points to employment increasing at its long-term rate. This indicates that employment is gaining pace with the wider economic recovery.
In line with this, business confidence showed similar improvement.
Malcolm Thixton, Partner and Head of BDO LLP in Southampton, commented, ‘We’re encouraged to see that businesses are growing
in confidence and have sharply increased their hiring intentions over the past month, which should help to keep the unemployment rate on a downward trajectory.
‘The issue of unemployment is particularly important, given the Bank of England Governor Mark Carney’s decision, not to allow an interest rate rise, until the unemployment rate is at or below 7%.
‘The flip side of all this, is that labour productivity is still far below its pre-crisis peak. As a result, the issue of underemployment remains, with
some 1.5 million workers seeking full-time jobs being forced to work part-time over August-October 2013.
‘Linked to the debate around employment is the politically sensitive issue of immigration. The government will undoubtedly be waiting with baited breath, to see the effect of the relaxation of border controls that came into force on 1st January 2014. However, our data suggests that the UK has the capability to create more jobs both for UK citizens and for others than some might expect.’
Jobshop EngagE nEw REcRuits foR global Risk assEssmEnt lEadER, solacE
L-r: John Simmons and David Eaton-Jones, Solace; Lucy York, Engage; Kelyn Goater, Jobshop UK; Gemma Utton, Solace and Matthew Roberts, Solace
A Dorset-based independent recruitment specialist has announced the successful placement of four candidates with one of the world’s most trusted providers of security in maritime, offshore and land-based environments, Solace Global.
Bournemouth-based, Jobshop UK, has placed Gemma Utton in the role of HR Manager, and Matthew Roberts as Commercial Executive, based at Solace Global’s Poole Headquarters.
Kelyn Goater, Permanent Recruitment Consultant for Jobshop UK, said, ‘Both Gemma and Matthew stood out as perfect matches for this rapidly
expanding company and we look forward to working with Solace Global in the future.’
Engage Executive Jobs, the executive division of Jobshop UK, has also successfully placed
David Eaton-Jones in the role of Commercial Director, with John Simmons recruited as QHSE Manager.
Established in 2009 and with offices in London, Dubai and
Hong Kong, Solace Global has quickly grown to become a 25 million pound turnover company, that offers the very highest standards in protection and security globally with the maritime sector a key focus. The company has recently been awarded ISO PAS 28007, one of only two security companies to achieve this industry leading standard by Lloyds Register Quality Assurance (LRQA).
The latest appointments for Solace are in line with the company’s impressive expansion. This will help enforce its ethos, of providing a comprehensive portfolio of security services that protects the assets, personnel, and reputations of its clients, worldwide.
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recruitment
Whether you’re looking for a great new job, a new challenge or just curious about jobs in the area, talk to SOS recruitment about your requirements.
Contact an experienced member of the SOS team:
Call: 01202 292888 | Click: [email protected] in: 181-183 Old Christchurch Road, Bournemouth, BH1 1JUwww.sosrecruitment.co.uk
REFRESH YOUR CAREER!
We specialise in Temporary, Permanent and Contract recruitment at all levels, including:
Administration, Banking, Business Development, Customer Service, Engineering, Finance, HR, Industrial, Insurance, IT,
Legal, Management, Marketing, PR, Property, Sales and Technical amongst others.
Jobshop UK, 1 The Triangle, Bournemouth BH2 5RY Tel: 01202 674488
www.jobshopuk.com
2014: The Year of the Candidate
2014 heralds great news for jobseekers, as the New Year sees a welcome turnaround in the UK jobs market, with an increase in growth for new vacancies overtaking job applications, for the first time in five years.Latest statistics from the REC show the strongest rise in permanent placements since March 2010, with temporary billings increasing at the fastest rate in 15 years. Permanent salary growth is also shown at its highest since October 2007; all leading to 2014 being the Year of the Candidate.
With candidates having a wider choice of positions available to them, employers will need to have a greater understanding of the candidate and look more closely at their motivation. Companies dithering over high cal ibre candidates are advised to ‘snap up’ those deemed right for the role, or they could see their dream employee walk into the arms of their business rivals.
Jobshop UK and Engage Executive Jobs use their extensive database and personal knowledge of their candidates, to guide clients in making the best recruitment decisions for their company.
Tracey Wood and Frances Miles
staff talk
Luxury office space — redefined.Tired of poor quality office space, two local
experienced property entrepreneurs thought
that they deserved better so decided to do
something about it. Now, Strata Investments
are ready to unveil their prestigious new office
development — Strata House.
Strata House is nestled within the historic
Old Town of Poole. Situated just yards from the
Quay it's central location makes an ideal place
to base a business. Boasting many nearby lo-
cal amenities, a wander down to the Quay for
coffee or a business lunch in one of the many
local restaurants is a guaranteed pleasure,
never a chore.
The building comprises 6 units of beautifully
appointed, self-contained office suites
available to purchase or rent. All are bathed
in natural daylight, feature no columns
and are capable of accommodating as
many as 20 staff in an ideal open plan
office space.
Strata House is also unique in offering the
opportunity to buy high quality freehold offices
in a cost effective fashion. Business owners
are able to control their overheads, make
provision for future growth and given the
freedom to adapt their office space according
to changing business needs.
Obtaining bank funding for purchase of these
units is possible either through conventional
funding routes or through the use of SIPP fund-
ing. There are many financial advantages to
owning your own commercial property rather
than leasing it, all of which Strata Investments
are happy to talk you through.
Whether you view your commercial proper-
ty as purely a place to do business or as a
pension asset for the future, no other freehold
property in Bournemouth and Poole offers
such a quality environment or allows you this
many choices and degree of flexibility.
STRATA INVESTMENTS
stratainvestments.co.ukMartin Hastelow of Savills 07968 550 395 | [email protected]
Jonathan Sibbett of Sibbett Gregory07768 287 222 | [email protected]
For more information or to arrange a viewing contact:
0087_STRATA_HOUSE_ADVERTORIAL.indd 1 10/01/2014 15:02
Bond Williams announces HR awards results
Bond Williams Professional Recruitment recently launched its first HR awards in association with the CIPD, aimed at recognising the amazing HR professionals in the local area, and more importantly giving local businesses the opportunity to show what fantastic people and teams they have within their companies.
Bond Williams is pleased to announce the winners of the following awards;
�� HR Team of the Year – WDS, a Xerox company
�� Senior HR Professional – Madeline Petzer
�� Rising Star Award – jointly won by Sarah Cruz, Charles Trent and Hema Ladwa, Bournemouth Churches Housing Association.
‘Having recruited HR professionals locally for the past 10 years and having come into contact with some exceptional candidates, we were really pleased with the amount of detail the applicants put into their applications, and we look forward to seeing both the candidates and awards grow in the years to come’, said Rob Brian, Senior HR Recruitment Consultant for Bond
William Professional Recruitment .For information on how to enter
next years awards contact Robin Brian on 01202 233777 or visit www.bondwilliams.co.uk
Expansion plans
Sammy Baker
The Work Shop Recruitment Agency, with offices in Ringwood and Poole, has promoted Sammy Baker to Assistant Branch Manager.
The Work Shop is looking to open its third branch soon, so promoting from within is a vital strategy, which it is looking to strengthen, by offering key staff shares in the business.
‘It makes sense to us to really look after our key staff so that they have a genuine interest in looking after our clients and growing the business for their own benefit’, said Phil Harmsworth, Director of The Work Shop.
The Work Shop is looking for new staff, who want to be part of their success and who want more than just a job.
frontline Recruitment hails economic recovery Weymouth-based Frontline Recruitment is predicting an upturn in the jobs market in 2014, after posting record results for its year ending 31st October 2013.
The recruitment specialists saw turnover rise by an impressive 36% to £12.25m, for the 12 months to 31st October, with profit up 45% year on year.
Elliot Kidd, Director of Frontline Recruitment, said, ‘Our excellent set of results show that confidence is returning to the jobs market. Employers are now looking to “try before they buy” with regards to staffing – and they’re turning to Frontline, leading to record results for us.
‘The vast majority of our clients are now expanding their teams, after what has been a very tough few years for them. With confidence returning to the economy, we’re finding they’re ready to take advantage of an increase in orders.’
Elliot Kidd
Visit www.bizmag.co.uk February 201414
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LASTING POWERS OF ATTORNEY
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INVESTMENTS
www.dibbens.co.uk
Thinking Outside the (Patent) BoxIf your company has income derived from UK or European patents, you could benefit from Patent Box Tax Relief. Gradually being introduced over the next few years, by 2017 companies with qualifying income will benefit from a 10% rate of Corporation Tax; effectively half the normal rate.
This relief is a game-changer for innovative companies, and gives them a green light to file patent applications which previously may not have been commercially worthwhile, whilst adding value to those that were.
All profits generated from the use of the patent may qualify, and even more significantly, if the patented component is incorporated within a larger product, profits from the sale of the whole product could be eligible.
The Patent Box Relief ties in neatly with the long-established Research and Development Relief, giving significant tax relief both during and after product development.
Inspire is working together with a renowned firm of patent attorneys to help many clients in maximising their eligibility for this relief. Inspire was one of the first firms in the UK to register a claim with HM Revenue & Customs, so if you think you may be eligible to claim, call 0800 077 6410.
Ian Govier, Tax & Sales Director, Inspire
why does the New Year bring about an increase in divorce?
Peppy Griffiths
Peppy Griffiths, family lawyer and mediator at Humphries Kirk explains …
The latest figures from the Office for National Statistics estimate that 42% of
marriages in England and Wales end in divorce.
But why is the New Year the busiest period for family lawyers, with a record number of clients seeking information on relationship breakdown, or wishing to issue divorce?
The reality is that many relationships are not entirely compatible and resentments or dissatisfactions simmer below the surface. Add to this mix Christmas and the ‘overs’ (over-spending, over-eating, over-indulging, over-dose of family and relations) and being cooped up in the same space for the extended holidays and something has to give.
By January thoughts are turning towards ‘New Year, new life’ and the decision to do something that may have been considered for some time.
Nowadays there is so much more information readily available on the internet, however it’s not a replacement for the personal touch that a meeting with a lawyer can provide. Your solicitor can offer understanding, empathy and an explanation to the legal options in a clear manner.
Knowing how to obtain a divorce, what the consequences are, how the children will be cared for, what will happen to your home and many more concerns and worries are all questions that Humphries Kirk specialise in.
Meeting the housing needs of both parties, sharing assets and liabilities, looking at income needs and the longer term pension provision is different in every case. Unravelling the finances, considering options, negotiating and achieving solutions can sometimes appear to be straightforward, but more often than not, without legal advice and assistance there is a real risk important consequences can be overlooked or missed.
The options to deal with relationship breakdowns have also changed in recent years. Nowadays the attitudes of the government, courts, judges and lawyers have really altered. Everyone is much more aware of the damage of acrimony and many couples are trying to deal with their separation in a fairer way.
Find us on Facebook and Twitter
For further information please visit www.hklaw.eu
Development and flood risk – threat of rising costsDevelopers planning to build in flood risk areas could be more likely to face extra Community Infrastructure Levy charges, warn solicitors Coles Miller.
Stalemate in the national debate over who pays for anti-flood measures, could prompt local authorities to take matters into their own hands – and pass some of the cost on to developers, it is feared.
House builders are rejecting UK government moves, to make them create ponds to catch rainwater run-off at their developments. The row has rumbled on for four years.
At present the Flood Act 2010 forces developers to make provision for rainwater runoff so it can seep into the ground – rather than flowing into Britain’s overburdened drainage system. But the house builders are loathe to sacrifice valuable land to ponds, channels and open space, because it lowers the density of schemes and reduces their profits. They prefer the idea of using underground tanks instead, but the government has been told that natural drainage is cheaper than using pipes.
So far the result has been an impasse, but it has now emerged that councils could bill the owners of new homes for maintenance schemes relating to flooding.
And Coles Miller Planning Consultant, James Cain, is concerned that some local authorities may take this a stage further and – with no national agreement in place – act unilaterally to make the developers pay as well.
‘The most likely mechanism for this would be the Community Infrastructure Levy,’ said Mr Cain, a member of the Royal Town Planning Institute.
‘There is deadlock at a national level, over how to reduce the impact of flooding, but in the meantime Britain has suffered its worst storms in 40 years. Authorities across the UK are facing a huge clean-up bill, and there is already significant pressure on their budgets.
‘Our concern is that – in the absence of a national agreement – the authorities might use the Community Infrastructure Levy, as a means of mitigating the cost of flood prevention measures.
‘The sooner the house builders and the government reach a full agreement, the better. This climate change issue is not going to go away,’ he added.
More developers are being forced to consider building on flood risk sites, because of land shortages elsewhere. Coles Miller recommends taking specialist planning advice on:
� flood risk – is the area in Zone 1 (low probability), 2 (medium probability), 3a (high probability) or 3b (floodplain)?
� design – adding features that can mitigate the impact of flooding
� alternative sites – extra flood-related costs may make some small sites unviable.
Coles Miller’s planning consultants are assisting clients with a number of projects involving development sites, that are either in, or abutting flood risk areas. They include a planning appeal relating to studio flats in Salisbury. The scheme – on land adjoining a flood risk area – involves siting the living space on the first floor, above the garages.
James Cain
The profits of lawThe key findings from the Law Management Section’s annual Financial Benchmarking survey, which is sponsored by Lloyds Bank Commercial Banking, reveals the health of law firms across the UK.
The survey shows that fee income for legal firms increased by an average 4.1% in 2013, and that the average profit per equity partner rose by 3.6% to £121,731.
Now in its 14th year, the survey also revealed that whilst a greater number of practices in Hampshire and Dorset have converted to a limited company or LLP, there is a fall in equity partner capital with some firms overdrawing profits.
Solicitors firm developing future successful business people
Solving disputesThe Dorset-based firm of solicitors Blanchards Bailey LLP, has announced the appointment of Paul Dunlop as Head of Litigation Services.
Dorset and Somerset solicitors’ firm Humphries Kirk, is helping to develop successful businessmen and women of the future, by mentoring a team from Parkstone Grammar School, for this year’s Bournemouth and Poole Enterprise Challenge Awards.
Laura Edwards, paralegal at Humphries Kirk is guiding team Artemis, meaning Goddess of the Hunt. The team of 10 female entrepreneurs aged 14 and 15, is manufacturing a range of retro gifts, including vintage candles and candy canes.
The aim of the annual Enterprise Challenge is to encourage entrepreneurial behaviour in young people across the UK. The students are tasked with making and selling real products to real people, to experience the challenges of running a small business from the boardroom to the frontline.
Team Artemis with Laura Edwards, paralegal at Humphries Kirk.
Visit www.bizmag.co.uk2014 FebruaryVisit www.bizmag.co.uk February 201416 17
the apprentice
Apprentice challengeDiverse Abilities is challenging ten teams of four, to compete in one pre-event task and three apprentice themed tasks, to raise money for children and adults with disabilities in Dorset.
The event takes place on 4th June at the Cumberland Hotel and is set to be full of fun and great for team bonding.
For more information call 01202 718266.TAYLOR MADE APPRENTICESHIP FOR DAISYDaisy Manning is a young woman with a bright career ahead of her, thanks to an apprenticeship in business administration and a supportive employer.
Having completed her apprenticeship training, the 21-year old has been given a permanent position in a customer support role at Christchurch based Taylor Made Designs, a company offering branded solutions to nationwide and global businesses.
Managing Director Ed Taylor was introduced to apprenticeships through Steve Barber, business advisor at FNTC Training. Ed commented, ‘Steve informed me I could be eligible for a grant to support taking on an apprentice. He then took time to listen to what type of business we operate and the kind of candidate who would fit, and came up with Daisy. She is a superstar. She has been keen to learn, is dedicated and hard working. So much so, I have assigned her some of our key accounts such as Warner Bros and eBay which is testimony to our trust in her capabilities. I’d have no qualms in encouraging other businesses to take on an apprentice.’
The government is currently providing financial incentives to help SME’s invest in training young people via the Apprenticeship Grant for Employers scheme. Providing the business has less than 1,000 employers and has not taken on an apprentice in the past 12 months, they could be entitled to receive £1,500 towards the costs of training.
Speaking of her job offer Daisy added, ‘I would recommend an apprenticeship to any young person starting out in their career. I have gained business administration qualifications and practical experience, and I’ve been paid to learn. Rather than be at school or college, you get to grips with a real office situation. My boss, colleagues and FNTC assessor have helped me build my confidence and skills. I am proud to have been given so much responsibility and a permanent position in the company.’
FNTC Training has centres in Bournemouth, Southampton, Salisbury, Romsey and the Isle of Wight and specialises in apprenticeships in business and customer service and also care and childcare.
To contact the Bournemouth office call 01202 764520.l www.fntctraining.co.uk
Organised by & Sponsored by:
www.rockstars.uk.com
Apprentice StarRising Star
Hospitality StarInspirational Star
Entrepreneurial StarMedia Star
Star Company AwardStudent Star
Are you aged 16-26 and one of Dorset’s business stars of the future? Do you work with someone who could be?
We are searching for talented and inspirational people in 8 categories. 350 of Dorset’s business finest will celebrate the winners at a prestigious gala dinner on 5th June at The O2 Academy Bournemouth.
Closing date 1 March 2014. Full details, entry and nominations at: www.rockstars.uk.com
Parvalux invests for the future with two new apprenticesGeared motor manufacturer Parvalux is continuing to strengthen its team in 2014, by taking on two new apprentices from local colleges. For several years, Parvalux has been operating a successful apprenticeship scheme, with apprentices working across engineering, production, purchasing, IT and accounts.
At the Parvalux headquarters in Bournemouth, Aimee Auger has started her apprenticeship with the accounting department. Aimee is studying her AAT Certificate in Accounting at Bournemouth & Poole College and is relishing the opportunity to carry out accounting processes on a day-to-day basis.
Meanwhile, at Parvalux’s new 20,000 square-foot factory, Alex Winston is settling into his position as CNC Apprentice. After completing an NVQ2 in engineering, Alex discovered the vacancy on the national apprenticeships website and was inspired to apply his skills at Parvalux.
APPRENTICE CHALLENGEThe Cumberland Hotel, BournemouthWednesday, 4th June 9am - 5.30pm
Diverse Abilities Plus is Dorset’s disability charity, founded in 1955 by a courageous local mum whose
daughter was born with cerebral palsy. We are proud to have grown to now support 500 children and adults with
physical and learning disabilities here in Dorset.
Enter online: www.diverseabilitiesplus.org.uk/eventsE-mail:
[email protected] 01202 718266
Charity no. 282197
DIVERSE ABILITIES PLUS CHALLENGE
ARE YOU BRAVE ENOUGH TO FACE ERIC - ONE OF THE ADULTS SUPPORTED BY DIVERSE ABILITIES?
Alex Winston, CNC Apprentice
Aimee Auger, Accounts Apprentice
Ed Taylor and Daisy Manning from Taylor Made Designs.
Guaranteed job for Apprentice Star of the FutureThe Rock Recruitment Star of the Future Awards (‘Rock Star Awards’) recognise Dorset’s outstanding employees, students and entrepreneurs, aged 16-26 and the companies that develop them into the stars of the future.
every stage of their career. We are looking for someone with strong ambition, work ethic and prospects to win our category.’
There are eight different categories, each seeking 16-26 year olds who are excelling. There are awards for an entrepreneur, an employee and a student.
There is a category for someone working / training in the media and a star of the future in the hospitality sector.
The search is also on, for one young person with the power to inspire and enlighten others around them.
In addition, there is a category recognising a local company that is dedicated to hiring, training and promoting from within, therefore offering opportunities and rewards to stars of the future. Companies may be nominated, either by someone from inside or outside an organisation.
Angela Fletcher, Rock Recruitment’s Managing Director, created the awards. She says, ‘I see talented, determined young people from this area, beginning their careers and shaping the future of our business community. I am also impressed with local employers nurturing and developing their staff to a phenomenal level. The Rock Star Awards brings all of this together, celebrating Dorset’s bright future.
‘I would remind people that entries close on 1st March, so please take five minutes to nominate a young person or company, that deserves the attention of Dorset’s Business community.’
l Nominate / apply for the awards at www.rockstars.uk.com
Six fantastic winners who are excelling in their business achievements were unveiled for 2013, creating an awards ceremony, which was both humbling and inspiring.
Nominations / applications are open for 2014 via www.rockstars.uk.com. Entries close on 1st March.
Over 50s insurance providers Ageas 50 is offering a paid employment contract for the winner of its award, Apprentice Star of the Future. The winner will take a role as Service Performance Analyst, assisting management in the positioning of resource and overseeing incoming call flows, to ensure that the call centre can achieve business levels and would also have an opportunity to attain qualifications.
Tanya Shore from Ageas 50 says, ‘As a local employer of choice, it is our aim to attract and recruit the right candidates to the right roles, providing opportunities to people at
Visit www.bizmag.co.uk2014 February 19Visit www.bizmag.co.uk February 201418
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T: 01202 479999 E: [email protected] W: www.itecgroup.co.uk Itec, 13, Silver Business Park, Airfield Way, Christchurch, Dorset BH23 3TA
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DDoS cyber attacks will riseTechnology provider the Stack Group has warned that cyber attacks known as DDoS are on the rise and will be a major threat for businesses in the future.
Only recently NatWest customers were blocked from accessing online accounts, after hackers used distributed denial of service (DDoS), to bring down the banking system.
According to Jeff Orr, the Chief Executive of IT specialist the Stack Group, these DDoS attacks are now a commercial operation, and can be purchased by internet users, to bring down business websites and online operations.
Jeff said, ‘The recent crash of NatWest system, is an example of how dangerous these DDoS attacks can be, and the worst thing is these are attacks are becoming commoditised. For users who know how, DDoS attacks can be hired to bring down websites and online services.’
A DDoS attack, is where criminals use Trojans to infect PCs with non damaging Bots. These Bots do no harm to the PC itself, but allow criminals to have a network of thousands or even millions of PCs, which can then be used to deliberately harm websites and online systems. The Bots instigate all the PCs to send traffic to a target, such as NatWest Online, bombard them with connection requests until the website can’t cope and crashes.
Jeff said, ‘DDoS attacks are extremely difficult to protect against, as company websites find it difficult to differentiate between malicious connections and genuine. Firewalls can be purchased, which can help tear down malicious connections, but such firewalls are extremely expensive and can only mitigate the effect of DDoS attacks.’
Jeff warns that the rise of DDoS attacks is almost a forgone conclusion and SME’s in particular are at risk: ‘More and more individuals are becoming aware of how they can purchase DDoS cyber attacks, for even just a few dollars and I can envisage a huge escalation in this type of attack, with disgruntled individuals attacking company’s online services.
‘For SME’s this is a particular risk because the software to guard against such attacks will be too expensive. Many SME’s websites are also built to only deal with relatively low levels of traffic, hence their servers have limited buffer memory. This means that their websites can be brought down by far fewer simultaneous connections.
l www.stack.co.uk
Peach expands with double board appointments Hampshire-based telecoms reseller Peach Telecom Ltd, one of the country’s fastest growing technology companies, has made two key appointments to the company’s management board, to support expectations of continued strong sales growth.
As new Development Director, Andy Miles will lead the company’s new business programme and IT sales strategy and new Finance Director, Julian Handley Potts will be responsible for the company’s growing commercial portfolio and investments.
Peach Telecom’s outstanding performance and sales growth has been
widely acknowledged by the industry and business partners in recent years. In addition to winning the Deloitte UK Technology Fast 50 for the second year running, the company was also listed for the third year running in the 2013 Sunday Times Tech Track league table, which ranks Britain’s 100 private technology companies, with the fastest-growing sales over the latest three years.
L-r: Andy Miles and Julian Handley Potts
Top Dorset agency Adido, the booming digital agency based in Bournemouth, is the top Dorset agency, according to new league tables announced recently – and is one of the best in the whole of the UK outside London.
The prestigious Recommended Agency Register (RAR) Top 100 list is based on clients’ satisfaction and business strength.
It measures customer recommendations, growth, profitability and efficiency and is aimed at giving companies peace of mind when looking for a creative, digital or marketing agency to work with.
Adido, who works for companies like M&S, Orange and BH Live, is the 28th best agency in the UK outside London on the 2013 list, up 25 places from 53rd last year.
After celebrating 20 years in business, our extensive experience and award winning customer service has helped hundreds of companies to grow and improve their business efficiency. Here’s to another 20! We hope you will join us in our future success.
Cheers!
Accounting & ERP | CRM | eCommerce | ConsultancyDevelopment & Integration Web | Infrastructure | Support
Enhanced work with companies who believe that IT is now at the core of their business growth
Telephone: 01202 308000 Visit us at: www.enhanced.co.uk
C E l E b R A T I n g 2 0 y E A R S
have a great deal to celebrate in 2014. They are 20 years old, have just had their best year on record and have ambitious plans to ensure that the next 20 years are even more profitable and rewarding.
Two of the current Directors Simon White and Mark Pollock have been with Enhanced since its inception and Simon (Managing Director) says, “I joined the company on day one when its mission was to constantly excel in everything that we do. Twenty years later we still pride ourselves on providing the best possible customer service. We understand our clients’ business and deliver the solutions they are looking for on time and within budget”.
So how are they going to celebrate? The company has always been very involved in raising money for the less fortunate. For their 20th year they wanted to make a special difference to one very deserving cause, the boo Charity.
What is the boo Charity? The boo Charity is a charity established in the memory of Sarah ‘boo’ Hicks. Sadly, Sarah lost her battle to cancer at the age of 36. During her last years she sought alternative treatment in Kenya where she was touched by the compassion and love shown to her. boo’s lasting wish was to help African Children who are disadvan-taged through economic poverty.
The challenge is to find 20 companies who will help Enhanced raise £20,000 in their 20th year, by raising £1,000 each.
Just what can £20,000 do? The £20,000 will help build new class rooms, fund teachers and help develop extra courses. Enhanced will specifically be involved in the launch of a basic computing course, which will increase the knowledge and the business acumen of many willing pupils.
“I have been amazed by the initial response,” said Simon, “already several companies have volunteered to come on board and help our cause. We just need for a few more to reach our target of 20”
“I would like to thank our many loyal customers and associates who have believed in us from day one,” said Mark Pollock, “we continue to attract companies who believe that the correct IT is imperative to their business growth and we will continue to offer only the best service and support”.
get involved! To read more about the boo charity go to www.boo-charity.org.uk and to get involved with our challenge please contact: Simon White 01202 308000
Enhancedhalf page ad.indd 1 16/01/2014 19:22
Visit www.bizmag.co.uk February 201420
meeting expectations
tRio of spoRting gREats sEt to fEatuRE at spoRtsman’s dinnER
Manufacturing conference aims to re-energise British exports and reshore productionHow can Britain double its exports by 2020 and bring manufacturing home? EEF, the manufacturer’s organisation, will seek answers at its third National Manufacturing Conference - ‘Make it Britain’ - on Tuesday 4th March 2014 at the QE2 Centre, Westminster.
Terry Scuoler
newsagents return to bournemouth
NFRN 2013 Annual Conference
Senior industrialists and politicians, will question how to turn the current reshoring trickle into a torrent that re-builds thriving supply chains, and how to meet the Chancellor’s target
doubling of exports - to £1 trillion - over the next six years.
Keynote speakers at the conference, sponsored by asset finance provider Lombard, include Secretary of State for
Business Rt Hon Dr Vince Cable MP and Chief Executive of GKN Plc, Nigel Stein.
EEF Chief Executive, Terry Scuoler, said, ‘There is growing evidence that manufacturers are bringing some of their production back to the UK, or are examining the business case for reshoring. Manufacturing leaders attending the conference,
will have an opportunity to talk to government and the opposition, about how they can support export growth and help companies restore and strengthen British production. Delegates will also gain inspiration and valuable lessons, from the experiences shared by successful exporters.’
l www.manufacturingconference.co.uk
Newsagents from throughout the UK and the Republic of Ireland will be descending on Bournemouth this summer when the National Federation of Retail Newsagents (NFRN) holds its annual conference in the town for the first time for 12 years.
Around 250 independent newsagents will be attending the
First team Manager Eddie Howe will pit his wits against two sporting greats at AFC Bournemouth Sportsman’s Dinner.
Former England rugby star Austin Healey and ex-England cricketer Shaun Udal will join Howe, on an all-star panel in the ‘Question of Sport’ themed event on Thursday 27th February 2014.
Healey made over 50 appearances for the English rugby team and also appeared in the BBC’s Strictly Come Dancing programme, whilst former cricketer Udal took over 700 first class wickets for Hampshire and spun his country to a famous victory against India in 2006.
This event will be held from 6.30-11pm and will involve the sporting trio competing for points in question, video and activity rounds on a range of sporting topics, whilst also telling tales from their careers.
The event is supported by Meridian Lifts and tickets are priced at £65 plus VAT per person, whilst a table of 10 costs £625 plus VAT. Proceeds from the event will go to AFC Bournemouth’s Community Sports Trust.
Contact the commercial team on 01202 726306.
World’s leading CEO organisation launches in BournemouthVistage, the world’s leading CEO organisation with 17,000 members worldwide, is marking its 25th anniversary in the UK by launching a new group for Bournemouth and Poole business owners.
The local group held its first meeting on 5th February at The Carlton Hotel, Bournemouth.
l www.vistage.co.uk/event/theleadershipseven-2/
International launch of trailer is the business
Clwyd South AM Ken Skates, also Deputy Minister for Skills and Technology.
Event planning
The top trailer maker in Europe has launched a new flagship product at an international launch - an innovative unit that can be used as a mobile business.
caravan with seating for three people.
Senior Designer Steve Aston explained, ‘We also have the technology to turn the business inabox trailer into a mobile billboard, by wrapping the outer surface with a large vinyl sheet, with an advertisement or the company’s own livery.
‘One businesswoman who sells high end outdoor clothing at shows and different events has already placed an order. Equally, it could be used as a mobile barbershop, or be used by go karting or mountain bike teams, who need to stay overnight at different venues.’
l www.iwt.co.uk
Hotel & Catering Show 2014, BIC, Bournemouth11th-12th March
l www.hotel-expo.co.uk
The 2014 Commercial Vehicle Show will run from 29th April-1st May 2014 at the NEC in Birmingham.
l www.cvshow.com
Sandbanks Boat Show 2014 10th & 11th May 2014
l www.sandbanksboatshow.co.uk
Bournemouth 7s Festival, Bournemouth Sports Club Bank Holiday Weekend 23rd-25th May 2014
l www.bournemouth7s.com
Asahi British Beach Polo Championships, Sandbanks Beach, Poole11-12th July 2014
l www.sandpolo.com
Pommery Dorset Seafood Festival, Weymouth Harbour12th and 13th July 2014
l www.dorsetseafood.co.uk
Bournemouth Air Festival 2014 28th - 31st August
l bournemouthair.co.uk
The start of 2014 has delivered new talent to Dorset events company, Seventa. The company has employed Stuart Hartley, who brings years of experience in the field of event planning to the Seventa team.
l www.seventa.co.uk
Exhibition organisers survive by the strength of their footfall
Lymington Quay by Andrew Halliday
So it is imperative to pick a venue wisely. And that’s why Moors Valley Country Park in Ringwood is a sensible choice, because it attracts over 800,000 visitors a year. Unsurprisingly savvy artists and craftspeople embrace the exhibition opportunities available at this venue.
Last year’s Creative Coverage exhibition featuring Sean Curley, Penny Wilton, Brian Freelander, Miranda Halsby
and Vivien Laura Verey attracted a steady flow of visitors. Poole artists Brian Freelander and Penny Wilton both sold original paintings. ‘The event was well organised and the staff were very polite,’ says Miranda Halsby. ‘The barn is a lovely building.’
Moors Valley has invited Creative Coverage to arrange another exhibition, from 15th March to 21st April, 2014. It will feature the work of: Paul Matthews, Sue Colyer, Lynne
Magic Convention comes to Bournemouth
Richard Cadell with Sooty, Sweep and Soo, who are set to make an appearance at the convention’s Saturday morning show.
The International Brotherhood of Magician (IBM), British Ring No. 25 is set to return to Bournemouth for the first time since 1951, for its 78th annual convention.
The Bournemouth Pavilion will welcome the British Ring - the largest of the 300 groups that make up The IBM - for its convention from 24th-28th September 2014.
Pat Coyne, Director of Venues for BH Live added, ’The Pavilion is expecting more than 500 delegates to attend this 5-day event, and it is anticipated that nearly £1m will be contributed to the local economic benefit through business tourism.’
Davies, Andrew Halliday and Suzie Hall (ceramics).
l www.moors-valley.co.ukl www.creativecoverage.co.uk
Diary dates
NFRN’s 95th Annual Conference which will be taking place at the Bournemouth International Centre on Monday 9th June and Tuesday 10th June. A trade exhibition will run alongside the conference, and on the night of Monday 9th June there will also be a gala dinner with more than 400 guests expected to attend.
Ifor Williams showcased the brand new business inabox trailer, that can be used by businesses, to set up shop in different places. It made its public debut, alongside the firm’s first ever horsebox, with living accommodation and a large, 24ft long livestock trailer, that has a detachable container so it can also be used as flatbed trailer.
The contemporary lines of the business inabox trailer were inspired by the curves of smartphones, printers and computers. Like the new horsebox, it has living accommodation at the front that can be kitted out like a two-berth
Visit www.bizmag.co.uk2014 FebruaryVisit www.bizmag.co.uk February 201422 23
Trade Secrets for Speechwriters
Life Begins 50+ Show hits the south coast in March
Recent statistics suggest that as a nation, we’re living longer, healthier lives and that attitudes are changing across the generational divide. The Office for National statistics recently reported that the 50+ generation, often referred to as the baby-boomers has more disposable income than any other age group in the UK – in 2012 their disposable income was nearly £290bn. Considering this was still in the midst of a recession, the figure is surprising at first glance.
Celebrity chef James Martin is among the celebrities appearing at the Life Begins
50+ Show at the BIC in Bournemouth on 23rd March 2014 in what promises to be a jam-packed day of fun for ‘fifty-plussers’ living in the south.
The show will offer a wide variety of activities and topics including three unique cooking demonstrations by James Martin, covering such subjects as ‘creating the perfect dinner party menu’ and ‘cooking for two’. Other activities include a rock climbing wall, an adult bouncy castle, wine tasting and a techno-phobes zone. There’s an abundance of other activities and workshops meaning there’s sure to be something to suit all ‘tastes’.
Managing Director of IMS Group, Jason Harris said, ‘We’ve been working with the 50+ demographic for a number of years through our Life Begins 50+ magazine, which up until recently has just been available in Dorset, but with the rising influence of this age group, we’ve decided to launch it across the south coast. It’s been so well received, that it seemed a natural progression to put on a national 50+ show at the BIC.
For more information contact Jason Harris on 01202 611100.
l www.lifebeginsshow.com
The Bournemouth-based UK Speechwriters’ Guild has published its first book: Trade Secrets, Jokes, stories and quotations for desperate speechwriters in 2014.
‘This is a pilot project which the guild intends to become an annual publication, featuring the best lines nominated by its members during the year,’ said the founder Brian Jenner, who contributed quotations to The Business for many years.
‘Most people, when they stand up in public to speak deliver too much information, in a dry way, often illustrated by poor PowerPoint slides. At the guild, we champion persuasion, which involves having a conversation with an audience and motivating them to change something.
‘The book is based on the same principle as Bob Monkhouse’s famous joke books.
‘You need to store up your best lines, and then be able to find them on the right occasion. Audiences appreciate even a little humour. ‘
Copies are available fromwww.ukspeechwritersguild.co.uk
discover new products and techniques at the Hotel & Catering Show 2014Registration for the Hotel & Catering Show 2014 is now open.
Visitors can pre-register for the event, which takes place on 11th-12th March at Bournemouth’s BIC.
Therre are new feature areas, as well as some familiar favourites, including Chef’s Kitchen (In association with the Craft Guild of Chefs), and Staff Canteen Live. New for 2014 is ‘Source’ (featuring small, independent producers from Dorset and Hampshire), interactive tasting area, ‘The Liquid Workshop’ and ‘Molecular Gastronomy’ demonstrations.
The show also boasts an inspirational and comprehensive seminar programme, as well as appearances from respected industry chefs, such as Michael Wignall, Tom Aikens and Sam Moody, amongst others.
l www.hotel-expo.co.uk
fit for business
16% of south west SMEs report increasing staff sickness rates16 per cent of SME bosses in the south west, say that they have seen staff absence levels rise in the last 12 months, according to the latest research by Close Brothers Asset Finance.
The Close Brothers Business Barometer, which canvasses the opinion of SME owners, from a variety of sectors across the UK on a quarterly basis, further revealed that over a quarter of respondents in the region, believe that their organisation has a problem, with employees abusing sick leave.
More than three quarters of employers surveyed in the south west cited minor illnesses, such as the flu, to be the main cause of employee absence, with post-operative recovery the second most common reason for time off work.
CEO of Close Brothers Asset Finance, Mike Randall said, ‘While the majority of sick leave taken is genuine, absenteeism is a growing problem for many local firms and if not managed properly, it could have a serious impact on productivity levels.
‘Our research suggests that a considerable number of employers in the south west, are concerned about the level of non-genuine sickness within their organisation. In the current climate, many workplaces are already stretched and employers are aware, that they have a responsibility to protect their staff from undue stress.
‘That is why it is important that unauthorised absence is managed consistently and fairly, to help minimise the impact on the wider workforce, and ensure diligent colleagues aren’t left to pick up the slack on a regular basis.’
Mr Randall added, ‘Between the cold, dark mornings and the allegedly most depressing day of the year, “Blue Monday”, it’s easy to understand the appeal of an unauthorised duvet day. It’s a good idea to reconsider your current absence policy; one option might be to allow employees additional flexibility to book leave at short notice.’
The Business Barometer further revealed that the ‘fit note’, which was introduced by the government to help minimise the cost of absenteeism, does not seem to be as effective as first hoped. Over one in ten employers polled in the region say it has not lived up to their expectations.
‘Managing staff absence can seem like a daunting task, but it’s too important to ignore. A carefully implemented absence policy could help to improve productivity, boost staff morale and protect your bottom line,’ Mr Randall added.
Mike Randall
Will 2014 be the ‘Time of your Life!’?Following the overwhelming success last year of ‘Time of your Life!’, Lewis-Manning’s first residential course to help women re-balance their lives, the hospice has confirmed it will be running the course again from 28th February - 1st March.
The course, which is part of Lewis-Manning’s ‘live well’ programme, is open to all women over 18, particularly those who are recovering from treatment, for a suggested donation of £150. Over the two days the group will participate in a number of activities and workshops.
Contact Vikkie Richmond on 01202 708470.
WPA Health Insurance Franchises Available Be the local face of WPA. Excellent franchise opportunities are available in the South and in the West Country.
WPA is one of the UK´s most respected and fastest growing health insurers offering excellent value and quality of service that´s second to none. We are looking for franchisees who share our passion for customer excellence and the pursuit of quality in all that we do.
We have a not-for-profit heritage of over 110 years. All our efforts are directed at ensuring the best service and care for our customers.
Our franchisees are the local face of WPA. Looking after our existing customers is as important as gaining new ones.
“When I joined WPA 13 years ago, WPA gave me more training and support than I expected to help me establish my business. While I grew it through networking forums most new business today comes to me through the recommendations of existing customers. This is complemented by my account manager and a web of introducers who see me as their local health specialist. My business is growing and WPA is thriving.” Anna Russell – Salisbury based WPA franchisee.
“You must be prepared to support customers, be empathetic in times of need, but also business like and well-informed about our products. As franchisees come to us from all walks of life, a background in financial services is not required. All you need is enthusiasm, we can teach the rest.” Scott Leeming – WPA South West Regional Managing Director.
wpa.org.uk
WPA is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority.
10/13578
Find out more:W: wpafranchise.co.ukE: [email protected] T: Berkeley Harris on 01823 625120
Low start-up costs Comprehensive training Self generation business model benefiting
from both initial and renewal income
Visit www.bizmag.co.uk2014 FebruaryVisit www.bizmag.co.uk February 201424 25
With all the day to day running of your business, you’re working so hard for your customers that your own promotion and work gets put on the backburner. You half-heartedly write a blog post twice a year under duress and update your Facebook page once in a blue moon.
There are various marketing activities that we recommend our clients do on a regular basis, but how often are we practising what we preach?
It’s called content / continuous marketing. Constantly promoting yourself and your brand to remind customers (and competitors) that you’re out there and (pro)active.
How many of these are you doing on a regular basis to ensure you’re at the forefront of people’s minds and staying ahead of the competition? Keeping your share of the market should come as second nature and you need to make sure your company is using ALL of the channels below on a regular basis in order to stay ahead.
WebsiteUpdating your website regularly will help with SEO. Google hates silence so it’s a good idea to write regular blog posts on your news page about industry related topics and share them with your contacts.
Change your homepage banner once every couple of months so your homepage looks dynamic and active, and people notice something different on your site each time they visit.
SocialUpdate social media pages EVERY DAY. This again helps with SEO and constantly reminds people of your services. Try not to be salesy though, just come across as knowledgeable about your industry and share other people’s content as well as your own. And ALWAYS use images to promote each post; afterall, a picture paints a thousand words.
Email marketingKeep in touch with clients, prospects and suppliers with a regular email newsletter. Share your new products, new client wins and new achievements.
Measure the success and keep a log of the progress from each channel, that way you can see your growth, create new objectives and celebrate successes.
MARKETING MASTERY
01202 483244
About the author: Dom Yeadon, e-marketing consultant of 18 years, heads up digital marketing agency TMB in Poole and specialises in increasing revenues through improved marketing communications.
Is your marketing fit for business?
property prospects
Construction recovery continues in the south west
RICS Construction Market Survey, Q4 2013
Curtis Fields
House building across the south west continued its revival towards the end of 2013 with the private sector leading the way. There was also a large jump in private commercial activity, including office and retail, in the region – with 39% more chartered surveyors reporting increases in activity, the highest level in six years. However, current growth is being met with some shortages of both skills and materials, according to the latest RICS Construction Market Survey.
Despite the fact that the recovery in the construction industry is only just getting underway, skills shortages are already being identified as a constraint on activity. 36% of respondents from across the country claim that labour shortages are restricting building. Labour shortages are increasing across all of the trades, but bricklayers remain particularly scarce due to strong demand from the housing sector.
During the final three months of the year, almost 40% of respondents from around the UK also claimed that a scarcity of materials is limiting activity with surveyors noting that bricks and concrete blocks, in particular, are in short supply.
Significantly, infrastructure construction – a core priority of the
government’s economic plan – is also showing signs of picking up speed in the south west, with the pace of growth increasing at its fastest rate in over six years (net balance 25%).
The improving picture in the construction sector is visible at a regional level across the UK, with workloads rising for the second consecutive quarter in all parts of the country. Significantly, the stronger regional picture is evident in most segments of the construction industry.
Looking ahead, expectations for future construction activity in the south west were extremely upbeat, with 79% more chartered surveyors expecting workloads to increase, rather than decrease during 2014. Furthermore, predictions for employment levels and company profits were also very positive, suggesting that the construction sector may at long last be beginning to prosper.
Alan Muse, RICS Director of Built Environment, commented, ‘With the economy having turned a corner in recent months, it would seem that the construction industry has followed suit and activity is up right across the country. More homes are being built, infrastructure is being upgraded and each part of the UK is benefiting from this more positive picture. However, with recent estimates stating that over 230,000 new homes need to be built just to keep up with population growth, further initiatives from the government will be necessary to get close to this target.’
Companies play cupid . . .
Statistically British employees work longer hours than our European counterparts, therefore given the amount of time we spend at work, and the limited time to socialise during the week, it will come as no surprise that many people find love at the office, but can it really work?
According to a recent survey by website CareerBuilder, the rate at which workplace romances end up being long-term successes is high. Of those surveyed, 38% office workers admitted that they’ve dated a co-worker during their career, of which a staggering 31% ended up marrying that person.
Other work romance statistics showed:
�� ‘Perfect Match’ - 19% of workers said that they are more attracted to someone who has a similar job.
�� 35% women are more likely to date someone with a higher position at the company, compared to 25% of men.
�� ‘Kiss and no tell’ - 37% office relationships are kept a secret.
�� ‘Hot Jobs’ - The hospitality industry has the highest rate of co-workers dating - 47%. Followed by 45% - Financial Services, 43% - Transport & Utilities, 40% Information Technology and 38% Healthcare.
Victoria Maddock, Director of Expectations! Recruitment Services said, ‘It is extremely difficult to keep office dating and romances undercover for a long time, and there are definitely some important measures that you should adhere to in order to ensure that your love story with a colleague does not cost you your job, disturb your work or colleagues around you.’
So if you find yourself attracted to a co-worker, Expectations! Recruitment Services has compiled some useful advice to minimise damage to your career and relationship.
�� Does your company have a policy about dating and relationships in the workplace? If so, know what it is.
�� Discuss as a couple, the potential impact of your relationship on your work. (Will one employee have to leave a department or the company if the relationship becomes serious, or indeed not work out? Will your organisation respond favourably to your relationship?) Know your company, and make a plan; this also needs to include a relationship exit agreement, should the relationship not work out.
�� Keep the relationship private and discreet until you are ready to inform the HR department of your relationship status
�� Behave discreetly at work; public displays of affection are off limits.
�� If your position and responsibilities require you to work together, behave professionally at all times.
�� Maintain the status quo; exhibit the same skills, and conduct yourself in the same manner as you did prior to the relationship.
soap box
Free Business Breakfast on 5th MarchBournemouth University (BU) is hosting a free business breakfast event on 5th March.
As well as providing an excellent networking opportunity and a tasty breakfast for all attendees, the event will enable businesses to find out more about the wealth of expertise BU can offer, plus the funding and support services available to help your business grow and develop.
BU’s team of experts will be on hand to meet and discuss the following areas: marketing and market research; cyber security; design, engineering and computing; hospitality, retail and leisure; creative media production.
The business breakfast will take place at BU’s Executive Business Centre from 8am until 10.30am.
To book your place visit www.bournemouth.ac.uk/business-breakfast
Book now:www.bournemouth.ac.uk/business-breakfast
Free Business Toolkit Breakfast5th March 2014Time: 08:00 – 10:30
Location: Executive Business Centre (EB701), 89 Holdenhurst Road, Bournemouth BH8 8EB
Find out about funding and support services available to help your business grow and develop. The event includes a tasty breakfast for all attendees.
wEYMOUTH: planning permission granted at appeal
A government appeal inspector has over ruled Weymouth and Portland Borough Council and has granted planning consent for a major development at Curtis Fields, Weymouth. The scheme includes the
demolition of existing derelict farm buildings and the formation of 64 residential dwellings, 19 flats, a convenience store, and office premises together with alterations to the existing watercourse, drainage, highways and landscaping. Outline permission was also granted for a second phase of development for a further 97 dwellings.
Malcolm Brown, Planning Director at Sibbett Gregory, who acted on behalf of Betterment Properties stated, ‘Based on the requirement for the provision of housing over the next five years in Weymouth and Portland, combined with the limited supply of development land the scheme offered obvious benefits to the borough with negligible impact. It was for this reason that we considered Weymouth and Portland Borough Councils’ decision to reject the application was flawed.’
For further information please contact Malcolm Brown, Sibbett Gregory on 01202 661177.
South west house sales hit highest point in over six yearsThe number of homes sold per chartered surveyor in the south west reached its highest point since June 2007 in December, as the recovery in the region’s property sector continued full steam ahead, says December’s RICS Residential Market Survey.
Over the festive period, the average number of transactions per surveyor in the region reached 22*, more than double the lowest point of the downturn back in February 2009, when respondents were selling a mere 9. With more sales now going through, growth in demand for rented accommodation has began to slow significantly, as a growing number of renters opt to test the sales market. Respondents note that increased confidence is a key driver behind growing activity.
Meanwhile, with the amount of homes coming onto the market still nowhere near enough to meet the higher level of demand, prices continue to rise across the region. During December, a net balance of 56% more chartered surveyors reported growing prices in the south west. Significantly, every area of the UK saw prices increase with London and the south east experiencing the biggest jumps.
Perhaps unsurprisingly, given the more positive tone to the market, expectations for 2014 are decidedly upbeat. Respondents predict that both sales and price numbers will continue to increase across the UK, through the course of this year. This is largely being driven by easing in credit conditions, resulting in higher loan to value mortgages, and the ongoing imbalance between supply and demand.
*Homes sold per surveyor (by branch over the preceding three months).
Visit www.bizmag.co.uk2014 February 2726
transport road test
Toyota Auris By Tim SaundersHybrids are all very well but they’re generally smaller than traditional cars and therefore less user-friendly.
Well, at least that used to be the case with the
likes of the Honda CR-Z. The largest was a hatchback, either a Toyota Prius or the more luxurious Lexus CT200h. No estates. Well, not until Toyota launched the new Auris Hybrid Tourer, which really does provide the environmentally conscious with a well sized, capable vehicle but also performance.
Things have really moved on since I drove a hybrid a year ago.
My first acquaintance with the striking island blue estate is at night. It’s always more of a challenge to drive a car you’re unfamiliar with when it’s dark, for obvious reasons. A click of the keyfob and I’m inside. The delivery driver was fairly short by all accounts as my knees are around my neck as I sit in the driver’s seat. It’s easy to adjust. In common with other hybrids I am instantly struck by a feeling of fear as I rummage around for the ignition and even though I push the button start on the right of the steering wheel, there is an unnerving silence. The automatic box really does not look very substantial but on engaging the reverse function it quietly moves backwards. There is an electric parking brake and a traditional one; the first car I have come across with two. The dashboard looks a bit boxy especially where the sat nav is located; it looks like an after thought. Over time the driver does become more used to it, though. It’s a large car, not dissimilar to the Ford Focus estate in terms of styling. Head on it’s attractive and the front looks striking and well designed.
The large panoramic glass roof that stretches from the front to the back of the vehicle has an electric cover and this, in common with those found in Peugeots, is a winning formula. It really does make the cabin much lighter when the sun does decide to show its face.
New build vehicle contract completed for wyvern Cargo
L-r: Horton Commercials General Manager Jeff Wentworth with Wyvern Cargo’s Trevor Green
With my growing family we’re having to make use of every bit of space our Victorian terrace house has to offer and so I have cleared the loft to make way for a more imaginative use of this space; office come bedroom.
Needless to say I have a great deal of rubbish to take to the tip including old bits of wood and plasterboard and a vacuum cleaner. The cavernous boot swallows it all with ease. Although I have to push down two of the rear seats to make way for this large load, it is so easy to do; you simply pull a lever on the right of the boot. Removing the security cover in the boot does prove a little more awkward. A roof box from roofcarriers.co.uk provides extra space.
Despite its loading carrying abilities this Auris Tourer still feels a very compact and sporty vehicle to drive. My wife complains that there is not enough legroom for her as a front passenger but space in the back seems more than adequate. If you want to be environmentally friendly then it will travel a mile or two on ev mode at under 30mph and I notice there’s also a battery mode on the auto box, which has the same effect of engaging ev mode but it is much easier I find than rummaging about for the other dashboard mounted switch when driving. While driving in a green way is slower it does have power when required and there is a more urgent tone to the engine, a bit like a high pitched hum when the accelerator is kicked to the floor. Toyota claims that it will return over 70mpg but the best I have experienced is 49mpg according to the electronic reading.
Overall this is the best hybrid I have driven to date, not only is it striking in appearance, it’s fast when required and capable.
For more information about roof boxes visitwww.roofcarriers.co.uk
Watch the video at www.testdrives.biz
Ferndown-based vehicle bodywork specialist, Horton Commercials Ltd, has completed the first new build contract gained from Poole-based logistics company Wyvern Cargo. Two 18 ton Scania chassis were equipped with curtain sided bodies to meet Wyvern Cargo’s specific requirements by the Horton team, and were presented to Wyvern Cargo’s Transport Manager Trevor Green by Horton Commercials General Manager Jeff Wentworth.
‘We are delighted to have had the opportunity to compete for this contract,’ said Jeff Wentworth. ‘For over 10 years we have provided a body repair service to the company so to build a vehicle from scratch was a natural progression for us and has made a pleasant change!’
Horton Commercials was founded in 1985 to build and repair all types of commercial vehicles on behalf of local clients and national vehicle fleet operators. The company is currently expanding its premises on the Ferndown Industrial Estate.
Facts at a glanceToyota Auris Touring Sports Excel Hybrid 1.8 CVT T&GNew price: £24,390Top speed: 112mph0-60mph: 10.9secs
Economy: 49mpgCO2 emissions: 92 g/km
Tough jobs. Big loads. Sorted.
Hilux Invincible Double Cab 3.0 D-4D from just £275+VAT per month*
Model shown Hilux Invincible Double Cab 3.0 manual basic price £21,754.17, offer excludes met paint £415 extra excl VAT, del and on the road charges. Model shown: PROACE 120 VAN 1.6HDi H1 90hp basic price £18,629.17 excl VAT incl on the road charges. Offer excludes met paint at £412.50 excl VAT. *Contract Hire offer available to business users only on models shown when ordered, registered and financed through TFS, KT18 5UZ on a 3 (Hilux) or 4 (Proace) year non-maintained Toyota Contract Hire agreement between 3rd Dec 2013 and 31st Mar 2014 at participating Centres. Proace rental based on a 4 year non maintained contract hire agreement with an initial rental of £1,422+VAT. Based on 10,000 miles pa, excess mileage charges apply. Other finance offers are available but cannot be used in conjunction with this offer. T&Cs apply. Indemnities may be required. Finance subject to status to over 18s only. Subject to availability. ^Weekly equivalent payments are illustrative only, and payments can only be made monthly. Toyota Centres are independent of TFS, Great Burgh, Burgh Heath, Epsom, Surrey KT18 5UZ.Official Fuel Consumption Figures in mpg, Hilux Invincible Double Cab 3.0. Urban 29.7, Extra Urban 42.2, Combined 36.7. CO2 Emissions 203g/km, PROACE Range (l/100km): Urban 34.4 (8.2) - 37.2 (7.6) Extra Urban 42.8 (6.6) - 48.7 (5.8) Combined 39.8 (7.1) - 44.1 (6.4). CO2 Emissions 186g/km - 168g/km. The mpg figures quoted are sourced from official EU-regulated test results. These are provided for comparability purposes and may not reflect your actual driving experience.
Toyota Hilux.
To arrange a test drive contact us today.
Westover Toyota Bournemouth516 Wallisdown Road, BournemouthTelephone: 01202 974949Steve Johnson, General Sales [email protected]
westover.toyota.co.uk
Westover Toyota SalisburyBrunel Road, Churchfields, SalisburyTelephone: 01722 441157Gary Tranter, Sales [email protected]
Toyota PROACE.
– Up to 7m3 loadspace– Refined, well-equipped cabin– Bluetooth®, ABS and VSC as standard
PROACE from just £237+VAT per month*(business users only)
Hardworking, powerful, determined. Sorted.
WO11481 Hiliux-Procace_123x185clr.indd 1 16/01/2014 11:56
Cleanforce saves fuel and improves productivity with vehicle tracking
Tom Ross, Managing Director at ForeTrack
Bournemouth-based commercial cleaning contractor Cleanforce has reported major cost and efficiency benefits, following the introduction of ForeTrack tracking technology across its fleet.
ForeTrack is part of UK communications specialist group Fore Solutions, and with fuel costs increasing, Cleanforce wanted to implement the ForeTrack live GPS tracking system to its five vehicle fleet in order to benefit from the fuel cost savings it offers.
The ForeTrack system has many tools and features, specifically aimed to help firms reduce their fuel bill, while at the same time increase productivity.
To ensure extra fuel is not burnt, the vehicle tracking system enables Cleanforce to monitor excessive idling and speeding. If predetermined speed limits are exceeded, the tracking system provides an alert to drivers to notify them.
The vehicle tracking also helps to increase driver productivity through route optimisation and monitoring a driver’s performance and daily planning. The ForeTrack system generates mileage and timesheet reports, which can remove the task from the driver, allowing them to spend more time being productive.
Paul Gowing, Managing Director of Cleanforce, says, ‘Through introducing vehicle tracking we have been able to reduce our monthly fuel bill by 15%, whilst benefiting from an increased operational efficiency. I’d definitely recommend the ForeTrack system to other firms.’
Tom Ross, Managing Director of ForeTrack, adds, ‘Fleet management technology is changing the way business owner look at fuel consumption. Every fleet must pay for fuel and the challenge is to consume it in the most effective way
possible. As fuel costs continue to rise, business owners seek cost effective ways to manage this unavoidable expense and the ForeTrack GPS technology can be one of the most cost effective means to manage fuel consumption.
‘ForeTrack provides the Cleanforce management team with information to help them to reduce costs, save time and utilise people appropriately. Using this kind of system correctly improves customer service and keeps the team safe out on the road.’
Golf R powers in to BreezeMotor dealership Breeze Volkswagen has announced that its order book for the most powerful production Golf is open, with first deliveries to the Tower Park-based showroom on the 14 plate taking place in March.
The new Golf R features an improved version of the four-cylinder 2.0-litre turbo engine used in the latest Golf GTI model.
The new engine outputs 300PS and has undergone several modifications including an updated cylinder head, exhaust valves, valve seats and springs, pistons, injection valves and turbocharger. The vehicle is also 45kg lighter than the outgoing model.
Prices start at £29,900 for a 3 door with a six speed manual rising to £31,970 for a 5 door with the DSG six speed automatic gearbox.
Visit www.bizmag.co.uk2014 February 29Visit www.bizmag.co.uk28
industry focus
The power of lightThe Light Side is a Bournemouth-based video production company, specialising in corporate videos, commercials and documentaries.
‘It’s astonishing how few people know that there’s a video production company in Bournemouth’, reveals Adam Merrifield, Managing Director of The Light Side.
‘Our award winning team are passionate about the moving image and really want to help organisations of all sizes show the world what they have to offer by telling their stories.’
With YouTube now the second-biggest search engine in the world and Sky introducing regionally-targeted advertising, video has become a must for businesses of all sizes and professional video production is much more affordable these days. Currently, only about 24% of national brands are using online video to market to consumers, but globally, online video traffic will account for 55% of internet traffic in 2016.
Adam Merrifield continues, ‘At The Light Side we love telling stories and you can’t tell a good story without light. We’ve put together a microsite of facts at www.enterthelight.co.uk because you need light to tell a story, whether it’s in a cave by firelight, bedtime stories by candlelight or moving images with electric light, that’s why we are The Light Side.’
If you have a story to tell to your customers, you can find out more about The Light Side at www.lightsideproductions.co.uk
Passionate about being different
Inspire is an accountancy firm with a difference. Our approach is fresh and innovative, and is
centred on the needs of our clients.
We focus on providing strategic advice to owner managed businesses and the entrepreneurs who
run them. We are proud of our many awards which attest to the skill and experience of our team, and the
difference we make to our clients.
Why go anywhere else?
37 Commercial Road Poole Dorset BH14 0HUt. 0800 077 6410 f. 0800 077 6411 e. [email protected]
www.inspireaccountants.co.uk
Award Winning Business and Tax Advisers
NEWWEBSITENOW ONLINE
Adam Merrifield
New apprentices
Sembcorp’s apprentices (l-r) Matt Dear, Arthur Selby, Grace Lunn, Jack Ricketts, Charles Fishlock.
Five new apprentices have joined Sembcorp Bournemouth Water (SBW), as part of the company’s annual recruitment scheme.
Matt Dear, Charles Fishlock, Grace Lunn, Jack Ricketts and Arthur Selby will now undertake a National Vocational Qualification (NVQ) programme, or some other accredited qualification, as well as on the job training.
After completion of the NVQ/accredited qualification SBW will agree a structured training plan with the trainees, mapping out their career and employment within the company.
A number of former SBW apprentices/trainees who started with the business, have risen to supervisory/management levels within the company. They include Amanda Collins, Estates Manager; Tony Spinks, Compliance Manager; and Senior HR Advisors Michelle Hill and Rebekah Holbrook.
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Blue Chip is a leading provider of IT Services and Infrastructure Solutions. For over 20 years we have helped customers of all shapes and sizes to increase productivity and lower costs through the use of IT. How do we do it? We take the time to listen and to understand your business objectives. With an in-depth portfolio of solutions and services, our team of technical experts offer valuable advice and guidance, resulting in individually tailored recommendations that meet your business need.
Providing consultation and design, implementation, ongoing support and monitoring services, our offering is backed by a commitment to service excellence and total customer satisfaction. Blue Chip can offer you extensive expertise in Server Virtualisation, Storage, Desktop Virtualisation, Networking and Security, both in the cloud and on-Premise (or a hybrid of the two), adding significant value to your in house skills.
For more information, please contact us:0845 034 7222
www.bluechip.uk.com
IT Solutions and Services from Blue Chip...
…Individually Tailored for your Business
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