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Thessaloniki, 30 June 2001
Michael NiebelEuropean Commission, DG Information Society
e-e-Government:Government:
A SE Europe priorityA SE Europe priority
e-Governmente-Governmente-Governmente-Government
A necessity, not a matter of choice!A necessity, not a matter of choice!
INFORMATIONINFORMATION
eeGOVERNMENTGOVERNMENTCitizensCitizens
better democracybetter democracy
BusinessesBusinessesgreater opportunitiesgreater opportunities
AdministrationsAdministrationsmore efficiencymore efficiency
TRANSACTITRANSACTIONONCOMMUNICATIONCOMMUNICATION
e-Governmente-Governmente-Governmente-Government
Governance and Democracy Enhancing citizen’s participation in public matters Bringing Governments closer to the citizen Supporting EU enlargement/integration/cohesion
Competitiveness Creating room for entrepreneurship Reducing the administrative load Cutting cost
What is at stake?
e-Governmente-Governmente-Governmente-Government
Internet penetration varies largely within EU and even more in the Balkans ...
National activities on e-Government Targets for electronic public services (improving access,
portals, one stop shopping)
Modernising Government (front office + back office)
Re-thinking rules for access and exploitation
Performance-related indicators
… but progress is uneven
Where do we stand?Where do we stand?
Turning Ambitions into reality ...
What is the EU doing?What is the EU doing?What is the EU doing?What is the EU doing?
Public data on-line Generalised electronic access to main basic
public services Simplified on-line administrative procedures
for business Use of e-Government best practice Use of electronic signatures
Key targets for e-GovernmentKey targets for e-Government
For the candidate countriesFor the candidate countries
What is the EU doing?What is the EU doing?What is the EU doing?What is the EU doing?
Transparent co-ordination through benchmarking
Build on national initiatives and ideas
Best practices lead the way
How to move forward:How to move forward:e-e-Government Action PlanGovernment Action Plan
What is the EU doing?What is the EU doing?What is the EU doing?What is the EU doing?
R&D actions IST Programme: 54 M EUR over 5 years
eContent Programme Public sector information on global networks
EUMEDIS Programme Healthcare and technologies for tourism
Stability Pact Initiative - eSEE
Catalysing the potential!Catalysing the potential!
An e-Government PhilosophyAn e-Government PhilosophyAn e-Government PhilosophyAn e-Government Philosophy
Interactive enhancing effective government and democracy joining-up services to support one-stop interface
Inclusive preventing digital divide, support special needs promote public Internet & multimedia access points
Entrepreneurial supplying online transactions for business supporting public/private partnerships
Multilingual/Multicultural promoting cross-border use of services & information encouraging services in more than one language
Key requirementsKey requirements
Steps for e-GovernmentSteps for e-GovernmentSteps for e-GovernmentSteps for e-Government
GeneralInformation
GeneralInformation
InteractiveServices
InteractiveServices
FinancialTransactions
FinancialTransactions eDemocracy?eDemocracy?
TimeOpen platforms eSignatures Security
Co
mp
lexi
ty
Steps for e-GovernmentSteps for e-GovernmentSteps for e-GovernmentSteps for e-Government
GeneralInformation
GeneralInformation
InteractiveServices
InteractiveServices
FinancialTransactions
FinancialTransactions eDemocracy?eDemocracy?
TimeOpen platforms eSignatures Security
Co
mp
lexi
ty
• Citizen daily life
• Health care
• General administrative
• Job search
• Public libraries
• Business Policies & Legislation
• Business Finances
• Entrepreneurship
• Citizen daily life
• Health care
• General administrative
• Job search
• Public libraries
• Business Policies & Legislation
• Business Finances
• Entrepreneurship
Steps for e-GovernmentSteps for e-GovernmentSteps for e-GovernmentSteps for e-Government
GeneralInformation
GeneralInformation
InteractiveServices
InteractiveServices
FinancialTransactions
FinancialTransactions eDemocracy?eDemocracy?
TimeOpen platforms eSignatures Security
Co
mp
lexi
ty
• Certificates
• Application forms
• Change of address
• Appointments
• Land Registry
• Company registration
• VAT
• Statutory Filing
• Certificates
• Application forms
• Change of address
• Appointments
• Land Registry
• Company registration
• VAT
• Statutory Filing
Steps for e-GovernmentSteps for e-GovernmentSteps for e-GovernmentSteps for e-Government
GeneralInformation
GeneralInformation
InteractiveServices
InteractiveServices
FinancialTransactions
FinancialTransactions eDemocracy?eDemocracy?
TimeOpen platforms eSignatures Security
Co
mp
lexi
ty
• Income tax
• Services & Fines
• Social security
• Corporation Tax
• VAT
• Social Contributions
• eProcurement
• Income tax
• Services & Fines
• Social security
• Corporation Tax
• VAT
• Social Contributions
• eProcurement
Steps for e-GovernmentSteps for e-GovernmentSteps for e-GovernmentSteps for e-Government
GeneralInformation
GeneralInformation
InteractiveServices
InteractiveServices
FinancialTransactions
FinancialTransactions eDemocracy?eDemocracy?
TimeOpen platforms eSignatures Security
Co
mp
lexi
ty • eDebate
• eVoting
• eDebate
• eVoting
Ideas for e-Government projects Ideas for e-Government projects in the Balkansin the Balkans
Ideas for e-Government projects Ideas for e-Government projects in the Balkansin the Balkans
Information Society Dialogue Forum for SEE
ICT Awareness Events
Best Practices - Trials Electronic tracking of mailbags Electronic tracking of food/cattle Interactive e-Health Services
Other?