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SHOULD
KNOW
ABOUT
LESSONLY
5THINGS YOU
At Lessonly, we believe companies flourish when their employees are viewed not just as resources, but as people. And we believe people flourish when they see that their knowledge, productivity, and personal development are valued.
How much more productive would every team be if they could Google questions about their work and find the answers they need? How much faster and more smoothly would companies run if supervisors could push notifications to front-line employees when processes change, and the employees could quickly and easily consume the information, give feedback, and adopt the new approaches?
We believe this vision is not just possible; it’s critical to the success of modern business. And it’s why Lessonly exists.
HOW WORLD-CLASS BUSINESSES AND MODERN TEAMS LEARN
—Max
CONTENTS We could list dozens of reasons—hundreds, even—to choose Lessonly, but we get that you’re busy. So we’ve narrowed it down. Here are the 5 most important things you should know:
Lessonly is learner-first.
Lessonly is built for the speed of modern business.
Lessonly is obsessed with measuring the ROI of learning.
Lessonly believes access to knowledge is essential.
Lessonly is more than software.
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1. LESSONLY ISLEARNER-FIRST.
lessonly.com | 05
There’s no denying that training has a negative stigma. In many people’s experience, it’s been focused on compliance learning—which tends to feel like some combination of suspicious and patronizing.
But modern learning software, like Lessonly, is all about functional learning that’s focused on improving each team member’s productivity through the sharing and reinforcement of:
• Best practices
• Subject matter expertise
• Trusted techniques
With modern learning software, your team docu-ments, distributes, and tracks the practical “how we do X and Y” work knowledge they need to do better work.
This productivity learning is often best sourced from the people in the trenches who do that work every day. For example, your top-perform-ing sales reps likely know how to best sell your products or services. And who knows what your customers want better than the customer sup-port managers who speak to them every day?
Your team members have specific expertise, and modern learning software enables them to share that knowledge. World-class companies cham-pion continuous improvement, and modern learning software should empower that idea, not impede it.
In short, when training is relevant and helpful, it ceases to feel like training and begins to feel like a friend helping your team get better. It reduc-es stress, creates better results, and gives your employees confidence. Every feature we create passes through the filter of improving the learner experience, from Lesson design to the way in which learners access Lessonly. It’s our first value, and it always will be.
We help people do better work,
so they can live better lives.
To build a learning software
that employees demand.
We put learners first. We
challenge ourselves. We do
what is right. We share before
we are ready. We have difficult
conversations. We critique in
love. We make time for life.
Our Mission
Our Vision
Our Values
2. LESSONLY ISBUILT FOR THE SPEED
OF MODERN BUSINESS.
lessonly.com | 07
In productivity learning—and in modern busi-ness—speed is key. And teams need to trust that the information they have is up-to-date and accurate. So the longer it takes to deliver a piece of knowledge, the less valuable that piece of knowledge becomes.
The good news is, we’ve built speed-related best practices right into Lessonly. Our Lesson Builder is designed for easy lesson creation and effortless updating. We like to say that “if you can write an email, you can create a Lesson or Course.” Gone are the days when changes—large or small—re-quired multiple edits and weeks of turnaround time.
With Lessonly, your learning content is easy to maintain. Intuitive assignment workflows get
important knowledge to your team quickly, en-suring every teammate is working and winning together.
Finally, speed in getting feedback is often just as important as speed in content creation. And built-in response features like Quiz Questions and Ask the Expert encourage your learners to give feedback and ask for help or clarification. The net benefit is a shorter cycle from ideation to creation, feedback, and iteration, which helps your team—and company—continuously im-prove and keep pace with change.
Lessonly has been incredibly helpful in allowing us to limit the time wasted on paperwork and admin tasks. We can focus on providing quality training that enables our new advocates to provide excellent customer support.”
— Myra M. at Modcloth
The time needed to create a single, usable hour of elearning content can cost companies upwards of $10,000.
“
Read More
Read the Case Study
3. LESSONLY BELIEVESACCESS TO KNOWLEDGE
IS ESSENTIAL.
lessonly.com | 09
Learning content is truly effective when teams can easily access that knowledge in their mo-ments of need. We believe such access is core to the success of modern companies, and we’ve designed Lessonly accordingly.
For example, the way your learners browse can impact the learning content they see, and when they see it. Access also means your team’s work knowledge is available on-demand via Lesson-ly’s search engine, or in context, via Lessonly’s Google Chrome Extension.
The Lessonly Learning Library acts like Google for your team’s learning content. It’s on-de-mand, available 24/7, and sortable by role, de-partment, or subject. So when your learners
need content about top competitors, or have a question about the vacation policy, Lessonly is there to help.
Beyond the core Lessonly software, we believe that accessible learning is also embedded where your learners need it, and our growing list of integrations puts learning where your team al-ready spends their time. Lessonly for Salesforce brings your learning content into Salesforce Sales Cloud and Service Cloud. And the Lessonly Slack integration brings Lessonly search—and results—right into Slack.
This kind of easy access makes learning con-tent even more relevant and helpful. And when knowledge is available when and where your employees need it, they feel their development is both valuable and valued.
The average knowledge worker spends nearly 20 percent of their workweek looking for internal information."
— McKinsey Global Institute
“
Lessonly's Google Chrome Extension
4. LESSONLY IS OBSESSED WITHMEASURING
THE ROI OFLEARNING.
lessonly.com | 11
Modern businesses agree on the importance of data, yet many have been slow to apply mean-ingful measurement to learning and training. That’s why Lessonly is built to measure the business impact of learning, so companies can continuously improve their training, teams, and business outcomes.
Lessonly's measurement tools quantify your team’s knowledge by identifying gaps in both learning content and employee knowledge, and working to fill those gaps over time. For exam-ple, scored quiz questions can help reveal which of your employees need help and validate what content is resonating with the team.
Reporting around course completions and learn-ing searches can show what content your team truly views as important. And with Lessonly for Salesforce, learning reports go even further, comparing your sales and support rep perfor-mance, team objectives and business outcomes to learning data.
Lessonly provides multiple ways to measure learning engagement and retention, so that your program can benefit from continuous improve-ment that’s rooted in more than intuition and tradition.
Before Lessonly, we didn’t track how well each team member was learning the material. Now, we know what topics need a deeper dive, it’s all streamlined, and there was literally no learning curve to figure it out.”
— Leslie C. at Birchbox
Read the Case Study
“
5. LESSONLY ISMORE THAN
SOFTWARE.
lessonly.com | 13
We are incredibly proud of our software, but when you buy Lessonly you aren’t just getting bits and bytes, you’re beginning a partnership. We won’t hand over the software and then go dark, only to surface when it’s time to renew. Lessonly is a team of learning consultants, ready to share everything we’ve learned across mil-lions of learner interactions, including:
Client Experience Team
Client Experience Managers are the most-loved folks at Lessonly. They walk new customers through the Lessonly implementation process, provide guidance around best practices, and continually work to ensure each customer has everything they need to be successful.
Services Team
We understand that some learning program owners are not full-time L&D experts, and the Lessonly Services team is here to provide extra help along the way toward building an effective
learning program. They help customers create content, automate Lessonly, run reports, and provide guidance to their teams.
Resources
We live and breathe team learning, and we love sharing what we learn along the way. We actively study trends in learning, training, and the mod-ern workplace to provide up-to-date insights relevant to the needs of teams everywhere.
Lessonly has helped create thousands of success-ful learning programs. So, as you invest in the success of your team, we’ll be there every step of the journey. You’ll know our names, and we’ll know yours. And together, we will do very spe-cial things that software alone cannot replicate.
N
E
S
W
Client Experience
Services
Resources
We can think of dozens of reasons—hundreds, even—to choose Lessonly, but we wanted to start with these 5. We’d love to share a few more with you, and chat about how Lessonly’s modern learning software can help drive your team’s productivity.
Get Started Today.
OLLIE
407 Fulton St., #302,Indianapolis, IN 46202
(317) 469 - 9194
IL
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