This is your Future · Accenture PwC Bain & Company A.T. Kearney Advancing Service Breadth or Depth Neutral Diminishing Service Breadth or Depth Leaders Visionaries Challengers te

1 Copyright © 2016 Deloitte Development LLC. All rights reserved.

This is your Future

A stepping stone in the evolution of the world

enabled by the exponential use of technology


DIGITAL LEADERSHIP

Is not just a business strategy, but a survival imperative.

Engaging around digital and exponential technologies.

NOT JUST FOR YOUR BUSINESS BUT FOR CLIENTS TOO.

Artificial Intelligence Genomics

Connected Home Internet of Things

Crypto-Currencies

Robotics3D Printing

Drones

Mobile Payments

Oculus RiftWearables

Electric and Connected Cars

Super Disruptors… Exponential Disruptors…

Mobile

Analytics

Social

Cloud

Web

Content

0

50

45

SHORT FUSE, BIG BANG LONG FUSE, BIG BANG

SHORT FUSE, SMALL BANG LONG FUSE, SMALL BANG

“The danger is not that

non-Telecoms companies

replicate the model, but

that by innovating around it

they fundamentally

undermine (it)”

Impact (%

change in b

usin

ess)

Industries most likely to be disrupted over 5 years, 2016

0 51 2 3 4

40

35

30

25

20

15

10

5

Construction

Wholesale tradeAccommodation and

food servicesManufacturing

Mining

Government services

Utilities

Agriculture

Education

Transport and post

Health

Recruitment and

cleaning

Retail trade

Arts and recreation

Timing (years)

Real estate

Professional services

ICT and media

Finance

Source – Deloitte Digital Disruption Map

©2016 Deloitte Touche Tohmatsu Limited

1800

1900

2000

18771926

1982

1963

1999

2001

2010

2005

1999

1995

©2016 Deloitte Touche Tohmatsu LimitedSource: Singularity University


0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Knee of Curve

Source: Singularity University


Ye

ars

Company

0

20

15

10

5

Typical

Fortune 500

20

8

5

4

2 2

1 1


Taxi Fleet

Research Libraries Classifieds

Book Stores Long Distance

Hotel Chains


Shaving?Business Loan? Network

Thermostat? Home Manufacturing?Telephone?

©2016 Deloitte Touche Tohmatsu LimitedSource: Singularity University




“It is not the strongest of the species that

survives,,

nor the most intelligent,,

but the one most responsive to change.””

- Charles Darwin


Copyright © 2016 Deloitte Digital LLC. All rights reserved.

Customer at the Center

Dynamic Data

IntelligenceOrchestrate

Change

Ignite Innovation

Deliver Platforms

Define Strategy

Derive Insights

Create Experiences

Optimize Impact

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Disruptive Advantage Starts Here

Remain relevant & competitive

Product of ONE


Through customer & digital advisory. Through technology. Through humanisation.









© 2016 Deloitte Consulting (Pty) Ltd27

Dep

th o

f C

on

su

ltin

g C

ap

ab

ilit

ies

Hig

hL

ow

LowHighBreadth of Consulting Capabilities

McKinsey &

Company

EYKPMGCognizant

Sapient

The Boston

Consulting Group

Capgemini

ConsultingMcorpCX

North

Highland

BearingPoint

PA Consulting

IBM

AccenturePwC

Bain &

Company

A.T. Kearney

Advancing Service

Breadth or Depth NeutralDiminishing Service

Breadth or Depth

Leaders

Visionaries

Challengers

Niche PlayersAb

ility to

Exe

cu

te

Completeness of Vision As of December 2015

Cognizant

CapgeminiNTT Data

Tata Consultancy Services

Accenture

IBM Global

Business Services

PwC

BearingPoint

Reply

Business & Decision

HCL Technologies

HP Enterprise Services

Tech

Mahindra

Infosys

Atos

Salesforce Services

Wipro

StrongWeak

Weak

Strong

ContendersStrong

Performers Leaders

Market presence

Capgemini

Accenture

KPMGCognizant

EY

TCS

Infosys

PwC

Challengers

IBM

Strategy

Cu

rre

nt

Off

eri

ng

#1CRM Magic Quadrant (Gartner) 2012 - 2015

Global Management consultancy by revenue

and strength of capability (Kennedy)

Customer Transformation – Sales,

Channels, Marketing & Service (Kennedy &

Gartner)Enterprise Mobility Service Leader

(Forrester)

Business Intelligence & Analytics

(Kennedy & Gartner)

Business Technology

Transformation (Forrester)

Gartner Magic Quadrant for

CRM and Customer

Experience Implementation

Services, Worldwide 2015

Kennedy Consulting: Customer

Strategy & Experience Consulting

Services 2015

Forrester Wave: Business

Transformation Consultancies

Q3 2015

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Deloitte Digital is creating a new model

for a new age—we’re are at intersect of

Strategic and Innovation thinking,

Emerging and Exponential Technologies

and Creative Design

.

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This is your Future · Accenture PwC Bain & Company A.T. Kearney Advancing Service Breadth or Depth Neutral Diminishing Service Breadth or Depth Leaders Visionaries Challengers te