Thought for the day:

Operations

Influences on Operations

Management

Get an A

Knowledge

Application & Analysis

Evaluation

A

Grade

Understand

Define, Clarify, describe, extract, identify, outline, recall, recount,

state summarie

Compare, Contrast, distinguish,, construct,

calculate, explain.

Apply, Examine, Analyse, Interpret, Formulate.

To what extent, Evaluate, discuss, justify, advise, recommend.Band 6

Band 5

Band 4

Band 2/3

Show a video… get students to anser tr cross off what covered in pyramid

Target • Learning Objective Who? Keywords

Understand the influences on Operations: globalisation, technology, quality expectations, cost-based competition, government policies, legal regulation and environmental sustainability And define corporate social responsibility

ALLD/C

Band 3/4

Explain the the difference between legal compliance and ethical responsibility

MOSTB/C

Band 5

SOMEA

Band 6

Starter:

Brainstorm influences on business operations .

Influences

• globalisation,• technology, • quality expectations, • cost-based competition, • government policies,• legal regulation • and environmental sustainability

Knowledge

• It is the increasing integration of the international economy• The Economist described it as the “The Death of Distance”• Deregulation of world product, capital and labour markets designed to increase financial

and factor mobility and movement of goods and services• Globalisation involves fundamental changes in economic geography – including the spatial

division of different stages of production – The geographical separation of manufacturing from research and development– The expansion of “global sourcing”

• Increased specialisation in particular goods and services and faster shifts in the balance of comparative economic advantage

• A reduction in the economic power of governments – e.g. to raise taxes?• Greater global economic interdependence

What is Globalisation?

Activity

DefineExplain

• questions.• In pairs answer the questions

25 mins

A3 = Globalisation

Factors Behind The Rapid Expansion of Global Trade

Fall in Sea Transport

Costs

Declining Air Freight Costs

Fall in communicatio

ns costs

Decline in tariff and non-

tariff restrictions

Rising Real Living

Standards

Liberalisation of Domestic

Markets

Import• Bring in to the country

Export• Take out of the country

Exchange Rates

Australia dollar strong• AUSD$1 = SING$2

• So if Australia wants to sell for AUD$20 (to make $10 profit) will have to sell for…

• SING$40• If AUD keeps getting more

expensive then will have to increase selling price (to maintain profit margin)

Australian dollar weak• AUSD$2 = SING$1• So if Australia wants to sell

for AUD$20 (to make $10 profit) will have to sell for…

• SING$10• If AUD keeps getting

weaker.. Can be cheaper..

Activity

DefineExplain

In groups of four.

Q 1 - 4

A3 Sheets = Currency (first half of sheet)

Country Gains from Trade

• The limits to specialisation and trade

• Other reasons for gains from trade– decreasing costs

– differences in demand

– increased competition

– trade as an ‘engine of growth’

Arguments for Restricting Trade• Methods of restricting trade

– tariffs

– quotas

– administrative barriers

– other

• Arguments for restricting trade

– infant industry argument

– changing comparative advantage

– to prevent dumping

– to prevent establishment of a foreign-based monopoly

– to spread risks

– externalities

– pursuing national interests (but against world interests)

• exploiting monopoly power

• protecting declining industries

– non-economic arguments

Activity

DefineExplain

In groups of four.

Q 5 – 8

A3 Sheets = second half of sheet (trade)

Technology• a very important role in the application of the operations function of

business.• Technology may be defined as the design, construction and/ or

application of innovative devices, methods and machinery upon operations processes.

• Think: Mobile phones, laptop computers, desktop computers, gaming consoles, security devices

• Such technologies enable people to communicate more easily and enable improved processes. In this way, technology can be seen to be both a range of devices as well as a range of enabling processes.

Technology in operations

• Technologies can be applied to, and integrated with, the range of processes that characterise the operations function in business.

• At an administrative level, technology assist with organisation, planning and decision making and are in control of operational processes.

• At a processing level, technologies are used in manufacturing, logistics and distribution, quality management, all aspects of inventory management, supply chain management and sourcing.

See Table 2.1

Target • Learning Objective Who? Keywords

Understand the influences on Operations: quality expectations, cost-based competition, government policies, legal regulation and environmental sustainability And define corporate social responsibility

ALLD/C

Band 3/4

Explain the the difference between legal compliance and ethical responsibility

MOSTB/C

Band 5

Complete extended questions SOMEA

Band 6

Activity

DefineExplain

In Groups…Pull out five main points for your topic – how it influences operations.Write on the A3 Paper.

5 mins

Swap tables… add to the paper

….. Now return to each table and note all the main points.

(6 tables = 2 of each)

• Quality & Cost – Based competition

• Government Policies & Legal regulations

• Environmental & CSR

Activity

DefineExplain

….. Now return to each table and note all the main points. Under each heading

• Quality

• Cost – Based competition

• Government Policies

• Legal regulations

• Environmental

• CSR

Activity

DiscussExplain

Explain the the difference between legal compliance and ethical responsibility

‘Business must act in a socially responsible and ethical manner because current legislation is inadequate… discuss