CULTURE WORKBOOK:

Three Keys for Developing a Thriving Team

The culture of your organization matters. It matters for the people you’re trying to reach—whether they are customers or congregants. Itmattersforthepeopleyou’retryingtolead—whetherthey’restafforvolunteers. And frankly it matters to you.

Your life is too sacred to squander in an organization that drains life out of you.

Great culture is not hard to spot. Thinkofyourfavoriteplacestoshop,yourfavoritebrandsandproducts,your favoriteplacestorelaxandhangout.Oddsaretheseproductsandenvironments havesomethingincommon—theyengageyou.Itcouldbetheenergy,the atmosphere,thequality,theattitudesofthepeople,oranycombinationof theabove. Butattheendoftheday,greatculturedrawsyouinandkeepsyoucomingback.

Theenvironmentyoucreateinyourorganizationiseitherattractingorrepelling. Thereisrarely(Iwouldsaynever)amiddleground.And,asleaders,wesetthe tone for the culture. Wehavetoownit.Wehavetostewardit.Wehavetosetitandwehaveto maintain it.

This workbook will guide you through defining the building blocks for an extraordinary culture!

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01D E F I N E Y O U R C U L T U R E

“The first responsibility of the leader is to define reality.”¹ Max de Pree

Agoodplacetostartindefiningyourcultureistothinkofitintermsofwhatyou value.Values are the building blocks of your culture.

Everypeopleunithasaculture,andthereforehasvalues.Forexample,ifyoucame tomyhome,youwouldquicklyseewhatwevalue.Booksarestackedeverywhere becauseIvaluelearning.Sportsequipmentisscatteredaroundbecausemy husbandandIvaluehealthandexercise.

You have a culture. What is it?

Takeafewminutesandlistwhatyourorganizationvalues.Whenpeopleinteract withyourteamandwhentheycometoyouroffice,whatdotheyexperience? Resisttheurgetowritethevaluesyouwishweretrue.Listthethingsthatare currentlytrueofyourteamandorganization.Trytocomeupwith5-10values. Ifyouarehavingahardtimecomingupwithalist,thinkofitintermsofbehaviors. Whataresomebehaviorsthatyouseeinyourteamthatareindicatorsforwhat youvalue?

We value...

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What values are you proud of? What values do you wish were different?

Now reflect on your values and consider what you would like to keep, change or add:

Keep Change Add

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Howdoesyourteamthink,behaveandwork?Thiswillbegintohelpyou understandyourcurrentculture.

Take a few minutes and consider the beliefs and customs of your team. How do you think, behave and work?

D E F I N I T I O N O F C U L T U R E

Culture by definition is

“the beliefs & customs of a particular group; a way of thinking, behaving, or working that exists in a place or organization.”

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Our behaviors indicate that we believe...

How do our behaviors contradict our desired values listed above?

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02DEVELOP YOUR VISION STATEMENT

Nowthatyouhaveahealthierunderstandingofwhatistrueaboutyourcurrent culture,writeavisionstatementforwhatyouhopetobetrueaboutyourculture oneyearfromnow.

Takeafewminutesandwriteyourideasanddreamsforthecultureyouaspireto create.Don’tbeconcernedwitheditingorperfectingthis.Justgetyourideasoutof yourmind.

My Vision for Our Staff Culture

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03D E V E L O P Y O U R P L A N

Culture shaping begins with a commitment to intentionally defined values. Gobacktoyourvalueslistfrompages3-4.Choosefivetosevenvaluesthatyou wouldliketofocusonforthisyear.

Our Team Values:

Now, select a couple of key leaders in your organization to discuss this list of values with.

Invitetheirfeedback.Brainstormthevaluestogether.Createasharedvisionforthecultureyou’reseekingforyourteam,andselectthevaluesthatprovidethebestbuildingblocksforyourculturevision.

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Withyourculturevisionstatementandyourvaluesdetermined,considerhowyoucanmoreintentionallymodelthesevaluesforyourteam.

I can model these values by:

M O D E L I T

Culture is best embraced when it is first modeled by the leader.

VALUE #1

VALUE #2

VALUE #3

VALUE #4

VALUE #5

VALUE #6

VALUE #7

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Apurposefulplantoshapeandprotectyourcultureisessentialforcreatinganorganizationalcultureyou’reproudof.Likemostotherdisciplinesinlife,weneedtocreateasystemforsustainability.

Youdon’tgotothegymonceandexpecttobefitforlife.Rather,youcreateawork-outroutinethatisapartofyourweeklyschedule.Likewise,cultureshapingisnotaone-timeevent.It’sacommitmenttoculturekeepingasaregularpartoforganiza-tionallife.

Culture Shaping Ideas:

P L A N I T

“A goal without a plan is just a wish.” Antoin De Saint-Exupery

Highlightoneteamvalueateverystaffmeeting.

Haveteammemberssharestoriesofseeinganotherteammemberdemonstrateavalue.Havefunwiththis!OneorganizationIknowringsabelleverytimetheycatchateammemberlivingoutavalue.

Readfeedbackorreviewsfromcustomersorcongregantswhomadeapointofsayingthankyouforhowtheywereserved.Notableserviceisusuallytheresultofateammemberlivingoutacorevalue.

Createfunandmemorablelanguageforyourvaluesandhangthesephrasesontheofficewallsasareminderofwhoyouare.

Incorporatevaluesintoannualreviewssoteammembersunderstandthatbehavinginalignmentwithyourvaluesisasimportantastheworktheydo.

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Set2-3realisticgoalsforintentionallyincorporatingyourvaluesintoyour organizationallifethisyear:

Y O U R T U R N

Youareonyourwaytocultivatinganextraordinaryteamculturewhereyou andyourteamwillthrive.

Keep leading well! We’re cheering you on! The 4Sight Team

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Want to take this a step further? Bringyourteamandjoinusfor:

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Culture Shock WorkshopA 2-day workshop designed to help you...

DefineyourValue,DevelopyourTeamandAchieveSuccess.

Withour2-Dayintensiveworkshop,youwillbeequippedtoevaluate,designanddevelopthebuildingblocksforanextraordinaryculture,andyouwillleavewithastep-by-stepprocessandtoolsthatenableyoutocreateastrategythatallowsyourorganizationtothrive.

Register Now!

www.get4sight.com