Tikona Tariff Plan National

Tikona Digital Networks tikona.in

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Unlimited Usage Plans - Monthly Super Saver High Speed and High SavingsDetails ADBBM1249 ADULM4096 ADBBM749 ADULM2048 ADBBM649 ADULM1024

Primary Download Speed 4 Mbps 4 Mbps 2 Mbps 2 Mbps 1 Mbps 1 Mbps

Usage Available at Primary Download Speed (GBs) 15 No GB Restriction 10 No GB Restriction 10 No GB Restriction

Secondary Download Speed 2 Mbps 4 Mbps 750 Kbps 2 Mbps 512 Kbps 1 Mbps

(No Speed Downgrade) (No Speed Downgrade) (No Speed Downgrade)

Monthly Plan Rental (`) (Excluding Service Tax) 1,249 1,499 749 999 649 799

Installation Charges (`) (Excluding Service Tax) 750 750 750 750 750 750

Effective Installation Charges Post Rebate

(` 50/Month for 5 Months) (Excluding Service Tax) 500 500 500 500 500 500

^ Subscription Amount

(Plan Charges + Installation Amount + Service Tax) (`) 2,300 2,600 1,700 2,000 1,600 1,800

Simultaneous PC/Device Logins 2 3 2 2 2 2

Bill Free Plans Up to 2 MbpsDetails ADBF750K ADBF1024K ADBF2048K

Download Speed 750 Kbps 1 Mbps 2 Mbps

Bundled Usage (GBs) 50 40 30

Validity (Months) 6 6 6

Non Refundable Subscription Amount (`)

(Including Service Tax) 3,300 3,300 3,300

Simultaneous PC/Device Logins 6 6 6

Bill Free plans 4 MbpsDetails Unifi3999 Unifi4999 Unifi5999 Unifi7999 Unifi9999 Unifi14999

Bundled Usage (GBs) 40 60 75 125 175 300

Validity (Months) 6 6 8 8 10 12

Non-Refundable Subscription Amount (`) 3,999 4,999 5,999 7,999 9,999 14,999

(Including Service Tax)

Simultaneous PC/Device Logins 10 10 10 15 15 15

# Company provides an Home Secured Wi-Fi (optional) that is fully compliant with recent government (DoT) directives on home wireless security.

Value Added Services

DetailsCharges (`)

(Excluding Service Tax)

Home Secured Wi-Fi # (Code: allholt) to connect multiple PC/Desktops wirelessly (`) 1,500 for lifetime

Anti-Virus with Parental Control Software Utility (Code: ANPREAV) to control internet usage & block/allow specific websites (`) 650 per annum

Static IP (`) (Code: RETSIP) 1,000 per annum

Unlimited Usage Plans - Quarterly Super Saver Installation Charges ` 250 Waived OffDetails ADULQ1024 ADULQ2048 ADULQ4096

Download Speed 1 Mbps 2 Mbps 4 Mbps

Quarterly Plan Rental (`) (Excluding Service Tax) 2,399 2,999 4,499

Installation Charges (`) (Excluding Service Tax) 500 500 500


(Plan Charges + Installation Amount + Service Tax) (`) 3,000 3,700 5,400


•No GB Restrictions •No Speed Downgrade

Unlimited Usage Plans - Half Yearly Super Saver Installation Charges ` 500 Waived OffDetails ADULH1024 ADULH2048 ADULH4096


Half Yearly Plan Rental (`) (Excluding Service Tax) 4,799 5,999 8,999






Unlimited Usage Plans - Annual Super Saver Pay for 11 Months and Save 1 Month Rental + Installation Charges ` 750 Waived Off Details ADULA1024 ADULA2048 ADULA4096


Annual Plan Rental (`) (Excluding Service Tax) 8,799 10,999 16,499






^ Subscription amount is rounded off

Unlimited Usage Plans < 1 Mbps Pay for 2 Months and Save 1 Month Rental + Installation Charges ` 250 Waived OffDetails ADULQ300K ADULQ512K ADULQ750K

Download Speed 300 Kbps 512 Kbps 750 Kbps

Pay 2 Months Rental to get 3 Months Service (`) (Excluding Service Tax) 1,200 1,500 2,000

Effective Monthly Rental (`) (Excluding Service Tax) 400 500 667

You Save One Month Rental Every Quarter (`) (Excluding Service Tax) 600 750 1,000


^ Subscription Amount (`)

(Three Months Service Rental + Installation Charges + Service Tax) 2,000 2,300 2,800



Unlimited Usage Plans < 1 Mbps Pay for 4 Months and Save 2 Months Rental + Installation Charges ` 500 Waived OffDetails ADULH300K ADULH512K ADULH750K

Download Speed 300 Kbps 512 Kbps 750 Kbps

Pay 4 Months Rental to get 6 Months Service (`) (Excluding Service Tax) 2,400 3,000 3,900

Effective Monthly Rental (`) (Excluding Service Tax) 400 500 650

You Save Two Months Rental Every Six Months (`) (Excluding Service Tax) 1,200 1,500 1,950


^ Subscription Amount (`)

(Six Months Service Rental + Installation Charges + Service Tax ) 3,000 3,700 4,700



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Call: 18002090044 SMS: TIKONA to 575758

Visit: tikona.in

Device configuration requirements:• PC/Laptops should have minimum Intel P IV2 GHz or higher processor and 512

MB RAM - Minimum 2 GB free Hard Disk space at the time of installation - Operating System: Win 2K, Win XP, Win Vista, Win 7 - Ethernet LAN Card/Port (10/100BaseT) with TCP/IP support.

• Browser Options: IE 6.0 & above, Mozilla Firefox 3.0 & above, Opera or Google Chrome browser.

• Subscribers who have opted for Home Solution can use the service on Wi-Fi enabled devices such as smartphones, tablets, touchpads (e.g. ipads). These devices should support 802.1X, WPA2 Enterprise security features.

For additional terms & conditions, please refer ‘Terms & Conditions’ section on our website.

● Value added services charge, if subscribed, is payable in advance at the time of subscription.

● Home Secured Wi-Fi service includes one hotspot instance inside your home. This can support an area of approximately 1000 sq.ft. For larger homes, additional hot-spots are available at ` 1,500 for lifetime per instance.

● Simultaneous log-ins are allowed only from a single location.

● Bill delivery:

● Upload speed will be 25% of applicable download speed or 512 Kbps, whichever is lower.

● Usage includes both upload and download of data.

● A CAT 5 cable shall be provided if the subscriber needs to connect his PC on the ethernet interface. Cable laying through casing and capping shall be charged @ ` 10 per foot. The same is payable directly to the TDN authorised partner installation executive.

● Speeds mentioned here are guaranteed upto the ISP node.

● All tariffs mentioned here are subject to regulatory approval. TDN has the right to modify or withdraw any tariff plan at any point of time.

● In case of service discontinuation, the subscriber shall compulsorily return all the modems in working condition. In the event of subscriber not being able to deliver the modem to the company, for reasons attributable to their action/account, the modems would be assumed to be permanently undeliverable to any person including the company. In such an event, including a case where the modems are delivered by the subscriber in non-working conditions, the company would charge the subscriber ` 1,500 per modem not returned or returned in non-working conditions towards penalty/damages for breach of the terms of service. This is applicable for all plans.

● If the subscriber of any plan surrenders the connection, then

● No subscription amount to be paid to Tikona Digital Networks (TDN) Sales executive at the time of placing order.

● Post placing the order the subscriber will receive a call from Tikona Care for verifying personal details - name, address, mobile number, email ID and tariff plan.

● The subcriber is required to pay “Subscription Amount” as mentioned in the plan details on installation post service demo at installation location to the authorised TDN Installation representative only.

● The authorised TDN representative will carry TDN ID card. Subscriber can ask TDN representative for valid government ID like PAN card, driving license to verify his identification. TDN will not be responsible for any payment made by subscriber to non-authorised person claiming to be a TDN representative.

● Service Tax is extra as applicable.

● All plan charges will be charged in advance.

● Service installation will be done within 3 working days from the date of realisation of the subscription amount. In case of cheque payment, service installation shall take 6-10 working days from cheque submission date.

● Progress of your service installation can be tracked by visiting www.tikona.in >> Track My Order. Keep your User ID or Subscriber Registration Form Number (SRF No.) ready at the time of query.

● ` 250 rebate will be provided over a period of 5 months for monthly plans. Subscribers who pay their bill on time and are active subscribers will be eligible for this benefit.

● Bill Free plans: The non-refundable subscription amount includes the installation amount of ` 500. After consumption of bundled usage, the subscriber can recharge his/her account with any of the following voucher: (1) ` 499 (Usage 2.5 GB, Validity – 90 days), (2) ` 999 (Usage 10 GB, Validity 180 days) or (3) ` 1,999 (Usage 30 GB, Validity 365 days). Bill will not be provided for this plan. Refund will not be provided for unutilised usage (MBs) if the subscriber surrenders/discontinues the service.

● Subscriber can consume usage at any point of time across all the configured Wi-Fi devices.

● Fair usage limit is applicable on the unlimited usage plans: ADULM1024 (30GB per month), ADULM2048 (50GB per month), ADULM4096 (80GB per month), ADULQ300K (90GB in three months), ADULQ512K (90GB in three months), ADULQ750K (90GB in three months), ADULQ1024 (90GB in three months), ADULQ2048 (150GB in three months), ADULQ4096 (240GB in three months), ADULH300K (180GB in six months), ADULH512K (180GB in six months), ADULH750K (180GB in six months), ADULH1024 (180GB in six months), ADULH2048 (300GB in six months), ADULH4096 (480GB in six months), ADULA1024 (360GB in twelve months), ADULA2048 (600GB in twelve months) and ADULA4096 (960GB in twelve months). Contention ratio increases post fair usage consumption, although there is no limit on usage. This may result into speed reduction only during the peak hours.

● Contention Ratio - 1:10 for Bill Free plans and 1:20 for Unlimited Usage Plans. TDN reserves right to increase contention ratio upto 1:50 for Unlimited Usage Plans, if usage during the billing cycle crosses fair usage.

● She or he needs to surrender TDN CPE in working condition. In case of non-receipt of CPE/CPE in non working condition the penalty will be applicable as mentioned above.

● Additionally the charges corresponding to the number of days/months of use/data transfer shall be payable/deducted from the upfront amount received to determine refund, if any. Full month shall be counted in case the usage is for part of the month.

● If refund is applicable then ` 500 for Bill Free plans and ` 750 for other plans will be adjusted/deducted from the refund amount towards installation.

● Refund, if applicable will be processed within 30 working days from the date of cancellation.

● Subscribers who have opted for e-copy: e-bills shall be sent to the registered email id.

● Subscribers who have opted for physical copy: Physical bills shall be sent to the registered billing address.

TERMS AND CONDITIONS:

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Documents

Tikona Tariff Plan National