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Tim Herbert [email protected] rg @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven Workforce of the Future

Tim Herbert [email protected] @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

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Page 1: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

Tim [email protected]@timjherbert

Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org

5 Trends Shaping the Tech-Driven Workforce of the Future

Page 2: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

Largest Dinosaur recently discovered

Largest Volcano recently discovered

Huge Hidden Ocean recently discovered

???????

Page 3: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

The Computing Technology Industry Association

Certifications & Credentials | Education & Events | Public Policy | Philanthropy | Research

Page 4: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

Connecting the Dots on Workforce and Industry Trends

+

Page 5: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

Framing the Discussion

ITSector

IT Occupations

Within the information technology sector, there are many IT occupations

Page 6: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

IT Hardware

Mfg.1,098,725 employed

Software Publishing

324,669 employed

IT Services2,288,462 employed

Telecom & Info

Services1,526,839 employed

Retail & Wholesale

& Dist.491,123 employed

5.7 millionemployed* in the

U.S. Info Tech Sector

357,940 U.S. Employer Establishments

Telecom/Info Services: 67,047 establishments• Wired telecom services• Wireless telecom services• Satellite services• Data processing, hosting and search services

IT Services: 228,373 establishments• Computer system design & implementation• Custom computer programming• Support and management• Maintenance & repair services• Computer training

Software Publishing: 12,187 establishments• Software

IT Hardware Mfg.: 18,835 establishments• Computer &peripheral equipment• Communications equipment• A/V equipment• Semiconductors & electrical components• Measuring & control instruments• Magnetic & Optical media

Retail & Wholesale: 31,498 establishments• Computer & software stores• Computer, peripheral and software wholesalers• Online computer & related retailers

Includes technical and non-technical occupations. The 357,940 figure includes employer firms ONLY –firms with payroll and employees.

There are an estimated 878,243 self-employed, non-employer entities. These could be consultants, contractors, independent mobile app developers and other individual entities without payroll.

U.S. Tech Sector Overview

Source: EMSI | CompTIA

Time period: 2013

Page 7: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

#1Geography still very much a workforce factor; dynamics continue to change

Page 8: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

24% 47%

29%

Prefer 1 telecommuting day per week

Prefer 2 or more telecommuting days

Prefer zero telecommuting days

Telecommuting and Remote Work Becoming Mainstays

Preferences for the Number of Telecommuting Days

Source: CompTIA

37% of HR executives

report the pool of quality candidates in their local region makes hiring for certain positions challenging

Page 9: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

IT Network Occupations GeomapIncludes network administrators, network architects and network support specialists

Source: EMSI

Page 10: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

IT Network Occupations Geomap: California Counties Includes network administrators, network architects and network support specialists

Source: EMSI

Page 11: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

Map PlaceholderSupply of vs. Demand for Labor: San Francisco Metro

Source: CompTIA | Burning Glass Technologies Labor Insights

Page 12: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

Map PlaceholderSupply of vs. Demand for Labor: Los Angeles Metro

Source: CompTIA | Burning Glass Technologies Labor Insights

Page 13: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

#2Every business becoming a digital business on some level

Page 14: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

Technology Increasingly Important to Business Success, but “Getting There” Remains Harder Than Ever

17%

43%

0.36 Very Important

Important

Importance of Technology to Business Success Trending Upwards

NET Unimportant

NET Important

Neutral

4%

NET not that close

Moderately close

Very close

Exactly where_x000d_ want to be

15%

50%

31%

5%

Self-Assessment of Tech Utilization

Source: CompTIA

Page 15: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

As Predicted by Marc Andreessen, Software Continues to Eat the World

2005 2006 2007 2008 2009 2010 2011 2012 2013 201480.0

85.0

90.0

95.0

100.0

105.0

110.0

115.0

120.0

125.0

130.0Core software - developersSecondary software - web, database, etc.IT support and admininistrationSystem architects, scientist and otherTech manufacturing - assemblers, etc.

Source: EMSI | CompTIA

Index of change in occupation count | base year = 2004

Page 16: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

Becoming a Digitally-Savvy Organization Means Finding Better Ways to Harness Data

8 in 10 executives

agree to the statement (NET):"If we could harness all of our data, we'd be a much stronger business”

6 in 10 companies report being significantly or moderately deficient in data-related skills

$115,531 R $114,796 NoSQL$114,396 MapReduce$112,382 Cassandra$109,561 Pig$108,669 Hadoop$107,825 Mongo DB$106,542 Big data$102,812 Hive$90,643 MySQL

High Paying Data Skills

Strong demand for data developers, database administrators and business intelligence analysts

Source: CompTIA | DICE | EMSI

Page 17: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

#3The Big Shift: demographics remaking the workplace

Page 18: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

Millennials Begin to Make Their Mark

2000 2010 20200%

10%

20%

30%

40%

50%

60%

20%

44%

Baby Boomers Gen Y

% of U.S. Workforce Represented by Generational Cohort

% of Workforce Age 55+

44% Morticians

31% Tax examiners

31% CEOs

26% Education administrators

23% Engineering technicians

19% Computer research scientists

17% Information analysts

16% Computer support specialists

Source: EMSI | BLS | CompTIA

Page 19: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

Overcoming Generational Differences in the Workplace

Younger workers feel too entitled

Older workers are too set in their

ways

41% 40%

64%

27%

20-somethings 60-somethings

Degree to which Segment Believes the Stereotype has some Truth to It

One-size-fits-all

limitations

Knowledge transfers

Source: CompTIA

Your customers will change

too

Page 20: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

#4Always-on learning becoming a necessity in an always-on world

Page 21: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

Workers & Employers Acknowledge the Need for Always-On Learning

Significantly

more

Moderately

more

Stay the sa

meLe

ss

19%

41%36%

3%

Level of training / prof. dev. desired in the coming year

39%Engaging in

some type of e-learning

42%Undertook some

type of tech-related training

47%NET % engaging in

some degree of voluntary training

27% of IT professionals cite ‘fear of skills becoming obsolete’ as a job concern

Source: CompTIA

Page 22: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

More simulations or gaming elements

More social elements

More mobility elements, such as app-based training

More autonomy - allowing staff to design or pursue their own training/prof. dev. plan

More e-Learning or MOOCs

More cross-training with other dept. / divisions

More follow-up after training / goals alignment

More time set aside for training & prof. dev.

8%

8%

12%

18%

27%

36%

41%

44%

20%

27%

24%

24%

30%

34%

38%

41%

Gen Y Baby Boomers

Training / Prof. Dev. Improvement Preferences

Key differences in training improvement preferences

Source: CompTIA

Page 23: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

#5The need to re-think career roadmaps

Page 24: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

IT Job Posting Trending

Computer Network Support Specialists

Computer and Information Research Scientists

Computer Network Architects

Computer Hardware Engineers

Database Administrators

Software Developers, Systems Software

Information Security Analysts

Computer Programmers

Computer and Information Systems Managers

Web Developers

Computer User Support Specialists

Computer Systems Analysts

Network Systems Administrators

Computer Occupations, All Other

Software Developers, Applications

1,549

1,596

1,711

1,777

8,631

8,786

10,505

11,204

14,600

24,746

33,014

33,266

33,379

47,927

50,467

Avg Monthly Job Postings

Avg Monthly Hires

Source: EMSI

Time period: January 1, 2014 – October 1, 2014 | Average monthly job postings of 282,156; average monthly hires of 221,237

Page 25: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

Many HR Professionals Contend with a Challenging Hiring Environment

Very chal-lenging

Somewhat challenging

Manageable

68%

25%

7%

HR Perceptions of Hiring Environment % of Workforce Age 55+

44% Morticians

31% Tax examiners

31% CEOs

26% Education administrators

23% Engineering technicians

19% Computer research scientists

17% Information analysts

16% Computer support specialists

Top Hiring Challenges Cited by HR Professionals

1. Finding candidates with right level of experience

2. Finding candidates with the right ‘hard’ skills

3. The pool of quality candidates in local region

4. Filling openings in a timely manner

5. Finding candidates in the right salary range

6. Finding candidates with the right ‘soft’ skills

7. Competing with large employers

8. Costs associated with recruiting

Source: CompTIA

The dilemma: talent pipeline not as deep as it could be due to certain perceptions and some confusion about careers in IT

Page 26: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

42%

50%

9%

Grow significantly in importance

Grow somewhat in importance

No change or diminish in importance

HR Perceptions of Certifications / Credentials

HR Perceptions of How the Use of IT Certifications will Change

26% 28%38%

72% 67%60%

Requirement for certain positions

Measure of a candidate’s

willingness to work hard / meet a goal

Confirmation of subject

matter knowledge

Often

Some-times

How IT Certifications Factor into the Hiring Process [HR perspective]

Source: CompTIA

Page 27: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

IT Certifications Roadmap

Source: CompTIA

Page 28: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

Wrap-up

Trend #1: Geography still very much a workforce factor; dynamics continue to change

Trend #2: Every business becoming a digital business on some level

Trend #3: The Big Shift: demographics remaking the workplace

Trend #4: Always-On learning becoming a necessity in an always-on world

Trend #5: The need to re-think career roadmaps

Source: CompTIA

Page 29: Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven

Thank You

Tim [email protected]@timjherbert

Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org