By Sarina RichardsProgram Coordinator

Beth Israel Medical Center, NY, NY Emergency Medicine Residency ProgramEMARC/CORD Meeting March 2 – 5 2011

San Diego, CA

GoalThe goal of this presentation is to demonstrate one example of how coordinators can take a pro-active approach in the scope of time management by preparing a formal presentation to your new incoming residents during orientation.

1. It’s the start of residency2. All “new” residents are present3. Informal setting 4. No outside distractions5. Optimal time to introduce yourself and give

overview of your role and expectations.

Objective: Help new residents understandhow you interact with the residency leadershipteam and: EM Core Faculty/Chief Residents GME Department EM Admin Office/Support StaffHR/IT Help Desk/AP In/Out Rotation Directors and Coordinators

Objective: To identify the specific tasks that require completion within a specific time frame.

Objective: To identify what mode of communication

you employ to reach with your residents:

Email During Weekly Conference (Admin Time)Internal Mail (resident’s mail boxes)PhonePager

Objective: To acquaint new residents with the

RMT used by your program.

To identify specific requirements that fall under

your oversight.

(a)Procedures(b)Patient follow up(c) Evaluations(d)Duty hours

Make sure you are very familiar with the tools you manage.

Objectives: To identify specific administrative

requirements that occur:

AnnuallySemi AnnuallyMonthlyWeekly Periodically

SDOT (Chief Complaint)Interesting case M & M Grand Rounds Program EvaluationsAnnual Health Assessment What are some others?

Semi-Annual RequirementsSemi-Annual Requirements::

Objective: To identify the items that willbe reviewed during the semi annual

meeting.

Objective: To list the monthly requirements

with time frames for completion.

Rotation evaluationsSubmission of lecture hand outsDuty hoursWhat are others?

Objective: To show new residents the importance of documentation and the adherence to the ACGMEmandated six Core Competencies .

The Key To Success Is: “Good Documentation”

It is our responsibility to communicate our administrative requirements and expectations to the residents. Best done on first or second day of orientation.

Be consistent with requests: Don’t let “small things” slide!

Give commendation and positive feed-back when compliance is maintained .

“For if the trumpet gives an uncertain sound, who shall prepare himself for the

battle?”