Tiny Lives · Web viewNewcastle Royal Victoria Infirmary which cares for babies from across the North East and Cumbria. A staff of 120 nurses and 30 doctors look after 34 babies

THE TINY LIVES TRUST

FUNDRAISING AND ADMIN ASSISTANT

APPLICATION PACK

January 2018

Post - Fundraising and Administration Assistant

Thank you for enquiring about the vacancy for a Fundraising and Admin Assistant at Tiny Lives. I am pleased to enclose further details about the position. You can find out more details about the Tiny Lives Trust by visiting our website www.tinylives.org.uk.

Having reviewed the details of the post, should you wish to apply, please complete the enclosed application form highlighting your skills and experience that demonstrate your suitability for the role, including details of two referees, one of whom should be your current/most recent employer.

In order to meet our aims and commitments with regard to equality and diversity, we would also be grateful if you would complete the separate equality and diversity monitoring form and submit this along with your application, although this is voluntary.

Applications must be received by midday on Monday 29th January and should be emailed to [email protected]. If you are shortlisted, we will let you know a date for interview in early February.

The information you give in your application will not be held by the Tiny Lives Trust any longer than is necessary and will not be used for any purpose other than to assess your suitability for the advertised post.

If you have the experience and skills we are looking, I hope you will apply and look forward to receiving your application.

Kelly Blakeney

Head of Tiny Lives

The Tiny Lives Trust, 2.14 Churchill House, 12 Mosley Street, Newcastle upon Tyne. NE1 1DE. Tel: 0191 230 2112 Website: www.tinylives.org.uk

Registered charity no. 1150178 Limited Company no: 8169471

http://www.tinylives.org.uk/


BACKGROUND INFORMATION

The Tiny Lives Trust helps to care for over 700 premature and sick newborn babies and their families each year.

The fund supports the Newcastle Neonatal Service at Newcastle Royal Victoria Infirmary which cares for babies from across the North East and Cumbria. A staff of 120 nurses and 30 doctors look after 34 babies at any one time and Tiny Lives aims to support the neonatal service in providing the highest quality of care by funding a range of facilities, staff posts, training, research and equipment. The Tiny Lives Trust launched as an independent charity in April 2013, although it has a history which stretches over 30 years as a charitable fund. Tiny Lives supports the highly specialist care provided by the Neonatal unit, and helps the work of the unit in a number of ways:

funding for developmental care aids for premature and newborn babies. These include ‘Claire’s Nests’; soft, cosy nests that promote proper positioning and physiological stability. Each family also receives two ‘Mini boos’ when admitted to the unit to promote bonding between mum and baby.

the salary of a Paediatric Physiotherapist to aid early development, support families, and train nursing staff

memory boxes, a journal, and stickers for parents to chart their baby’s progress in the early critical days, weeks, and sometimes months

the salary of a Paediatric Social Worker to provide practical help and emotional support to families who may spend weeks or months on the unit

providing financial support, including travel and parking for many families who may have to travel for many months from across the region

specialist training equipment, training courses and conferences for staff on the unit so they can provide the best possible care across all areas

research into neonatal care

We also have a very active Facebook page https://www.facebook.com/TinyLivesRVI. This demonstrates the amazing loyalty and support of parents whose child has been on the Neonatal Unit and the range of fundraising activity they get involved with.




https://www.facebook.com/TinyLivesRVI

Fundraising and Administration Assistant

This post is a fundraising and administrative support role to assist across community based and corporate fundraising, and general administration. The role involves supporting both external and in-house fundraising events including the Great North Run, the annual Tiny Lives Christmas Reunion, and the Tiny Lives Charity Ball. The post-holder will work closely with the wider Tiny Lives team and will report directly to the Head of Tiny Lives.

JOB PURPOSE

To provide professional and efficient fundraising and administrative support to Tiny Lives and its donors through: Providing excellent customer service, dealing with enquiries as first point of

contact through email, telephone, face to face and social media. Carry out day to day donor administration through database entry, thank you

letters and general correspondence. Assist with management and delivery of fundraising events. Supporting maintenance of the Tiny Lives website, Facebook page, and Twitter

feed. Design and development of fundraising and promotional materials.

JOB DESCRIPTION

GENERAL ADMINISTRATION

Ensure an efficient and professional system for acknowledging and thanking donors for gifts within agreed timescales, in a personal and professional manner.

Accurately maintaining the Tiny Lives Donor database. Assist with the updating and maintenance of social media platforms including

Facebook, Twitter, LinkedIn and Instagram and maintenance of the Tiny Lives website, in support of the Community and Events Fundraiser and the Corporate Fundraiser.

Design and production of promotional materials and external communication to support fundraising or awareness raising of grants awarded.

Meeting related administration, including but not limited to, room bookings, invites, minutes, workshops and events.

FUNDRAISING SUPPORT

Assist with the preparation, management and delivery of key annual events including the GNR, annual Charity Ball, and Annual Christmas Reunion, in support of the Community and Events Fundraiser.

Manage administration and reporting requirements for online giving sites such as JustGiving and Virgin Money Giving




Work closely with the Community and Events Fundraiser to manage and deliver fundraising assistance to all supporters, building long term relationships and ensuring that all donors and fundraisers feel valued.

Work in partnership with members of the team to plan, implement, and grow fundraising events.

Support Tiny Lives wider team to ensure that fundraising events and initiatives are marketed and publicised effectively.

Provide support to the Community and Events Fundraiser to assist in the management of volunteers and volunteer teams.

Liaise with the Head of Tiny Lives to ensure compliance with all legal and contractual requirements associated with fundraising, including risk assessment and volunteer management.

CUSTOMER SERVICE & EXTERNAL RELATIONSHIPS

Provide a prompt, friendly and professional response to all donors and enquirers to Tiny Lives.

Build positive relationships with parents, carers, and staff at the Neonatal Unit at the RVI.

Assist with supporter visits to the unit and donation collections. Support volunteers in the office and at events. Act as an ambassador for Tiny Lives to increase awareness of the charity's work.

FINANCIAL PROCESSING

Assist wider team with safely handling and counting cash, in accordance with agreed procedure.

Assist wider team with collecting cheques, donations, and collection tubs from supporters and at fundraising activities and events.

MISCELLANEOUS

The role may be required to work outside normal office hours to support fundraising events.

This list is not exhaustive, and other duties as may be required as determined by Head of Tiny Lives.




PERSON SPECIFICATION

Essential Skills and Knowledge

Experience of working in an office environment; Excellent administrative and time management skills; Excellent customer service skills on telephone, via email and in person; A confident communicator; approachable, enthusiastic and energetic; Excellent working knowledge of Microsoft Office Word, Outlook, Excel and

Publisher; Strong writing skills; Excellent organisation skills, with the ability to prioritise and manage own

workload and meet deadlines; Proven ability to process information correctly with attention to detail; Flexible and adaptable to changing circumstances; Collaborative team-member with a proactive approach to their work; Able to work occasional evenings and weekends to support fundraising

events

Desirable Skills and Knowledge

Experience of working within the voluntary sector; Experience of using fundraising databases; Experience of using content management systems such as WordPress, basic

knowledge of HTML; Experience of using social media within a professional environment; Car owner/driver with current driving licence or access to suitable means of

transport.

Please note, if appointed, the applicant will be required to undertake a Basic Check with the Disclosure and Barring Service.




TERMS & CONDITIONS

1. Salary: The post is offered in the range of £17,000 - £19,000 per annum dependent upon skills and experience

2. Contract: A permanent contract, subject to a 6-month probationary period.

3. Hours: 35 hours per week excluding lunch breaks (full-time).

A flexi-system of work is available subject to maintaining contracted hours, in agreement with the Head of Tiny Lives. Core hours are typically Monday to Friday 9am to 5pm.

The post-holder may be required to work occasional evenings or weekends to support fundraising events.

4. Leave: 25 days per year (for full time positions) plus public holidays.

5. Pension: The Tiny Lives Trust will contribute up to 6% of your annual salary to the company stakeholder pension, providing you make matching contributions of at least 5%, and subject to a qualifying period.

6. Location: The Tiny Lives Trust is based on Mosley Street in central Newcastle. Working at other locations to attend meetings and events will be required occasionally.

7. Travel: The Tiny Lives Trust will pay staff travel expenses and subsistence if an employee is required to travel as part of their role (outside of commuting to work).

Post holders will require business travel insurance if they use their own vehicle on company business.




Please complete the form and email to [email protected]

Application for the position of Fundraising and Admin AssistantSection 1. Personal Details

Surname: First names:

Home Address:

Post Code:

Home Telephone: Mobile Telephone:

Email Address:

References

Please give the names of two people we may contact for references, one of whom should be your current of most recent employer.

Name: Name:

Position held: Position held:

Relationship: Relationship:

Company: Company:

Address: Address:

Telephone: Telephone:

Equality and Diversity The Tiny Lives Trust recognises that everyone has a unique contribution to make to the life of our communities. We welcome the involvement of all people and aim to treat everyone with equal respect. Please inform us of any adjustments or requirements you may have during the application process so that we are able to meet your needs.

I declare that the information given in this form is correct to the best of my knowledge.

Name Date




mailto:[email protected]

Section 2. Current or Most Recent Employment

Name of Employer:

Address:

Post code:

Position Held:

Salary on leaving:

Dates employed: From: To:

Brief description of duties:

Period of notice required

Reason for leaving:







Section 3. Previous Employment

Please list below the names and addresses of your previous employers, starting with the most recent. Please explain any gaps in employment. (Please continue on a separate sheet if necessary.)

Name and address of Employer

Dates EmployedFrom – To

Position Held

Brief description of Duties Reason for leaving

Other relevant experience

Please list below any experiences other than previous employment that you feel are relevant. This may include placements, voluntary work or other experiences.




Section 4. Education and Training

Please list details of any qualifications obtained as well as any relevant training courses undertaken (including short course) which you feel are relevant to your application.

University/College/School/Other(If necessary please continue over the page)

Dates From - To

Examinations/ Courses Passed

Qualification/Grades




Section 5. Personal Statement

Please use this space to say in your own words why you are applying for this post and tell us why you feel you are particularly suited to this job. Please remember to address all the points in the person specification (please continue on additional pages if necessary).




Documents

Tiny Lives · Web viewNewcastle Royal Victoria Infirmary which cares for babies from across the North East and Cumbria. A staff of 120 nurses and 30 doctors look after 34 babies