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Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved. Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved. MISSION To create the world's most meaningful and memorable experiences for marketers, show organizers and event attendees. MISSION To create the world's most meaningful and memorable experiences for marketers, show organizers and event attendees. TIPS AND PROCEDURES FOR SUCCESSFUL EXHIBITING AT THE 2015 APPL PARTNERSHIP CONVENTION & TRADE SHOW! PRESENTED BY: ANNE FITZGERALD, SENIOR ACCOUNT MANAGER, GES

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Page 1: TIPS AND PROCEDURES FOR SUCCESSFUL EXHIBITING AT THE …€¦ · TIPS AND PROCEDURES FOR SUCCESSFUL EXHIBITING AT THE ... plumbing, and internet services are provided by the Hyatt

Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved. Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved.

MISSION To create the world's most meaningful and memorable experiences for marketers, show organizers and event attendees.

MISSION To create the world's most meaningful and memorable experiences for marketers, show organizers and event attendees.

TIPS AND PROCEDURES FOR SUCCESSFUL EXHIBITING AT THE 2015 APPL PARTNERSHIP CONVENTION & TRADE SHOW!

PRESENTED BY: ANNE FITZGERALD, SENIOR ACCOUNT MANAGER, GES

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Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved. Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved.

Our Values

Who is GES®?

GES is the official services contractor for the 2015 APPL at the Hyatt Regency Atlanta Our team will provide the labor, equipment and services to the exhibitors required to produce the event. If at any time during the planning process you are unsure where to turn, just ask us. We truly are AT YOUR SERVICE.

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Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved. Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved.

GES National Servicenter®

Use your Official Services Contractor as a resource.

Our representatives are knowledgeable and can assist you with the navigation of the Exhibitor Manual and the placement of orders.

Read your Exhibitor Manual at:

https://ordering.ges.com/051600268

Online Chat www.ges.com/chat

Our Hours of Operation

• 6 a.m. to 5 p.m. Pacific Time

• 9 a.m. to 8 p.m. Eastern Time

• (800) 475.2098

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Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved. Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved.

The Exhibitor Services Manual

The Exhibitor Services Manual will provide you with up-to-date information about the 2015 APPL. This includes:

• Important dates and deadlines

• Information to order furniture,

carpet, electric, material handling, labor, etc.

• Supplier and Show Management

Contacts, Information and Forms

• Show site work rules

•Money Saving Tips for Shipping and

Material Handling

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Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved. Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved.

Order Notification

GES provides confirmation of all orders placed.

Once your order has been processed at GES you will automatically receive a confirmation within 3 –5 business days. All orders placed online receive immediate confirmation.

Notification of Receipt of Fax

Exhibitors must provide GES with fax and email information in order to receive notifications

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Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved. Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved.

Carpet – Electrical – Plumbing - Internet

Carpet

Please note – The Grand Hall at the Hyatt Regency Atlanta IS carpeted. The aisles will be carpeted with the facilities carpet.

Electrical, Plumbing, and Internet Services

Electrical DOES NOT COME WITH YOUR PAID BOOTH SPACE. Electrical, plumbing, and internet services are provided by the Hyatt Regency Atlanta, in-house provider. Review forms for what services you will need and complete by the deadline date to receive advance pricing. Sending your complete orders in on time can save you money.

For all of your questions or concerns please check the appropriate form for contact information.

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Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved. Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved.

Freight

What is Material Handling (Drayage)?

It is the unloading of your exhibit materials, delivery to your booth, handling of empty containers to and from storage, and removal of your materials from your booth for reloading. Material handling charges are calculated on a per hundred lbs. weight basis.

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Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved. Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved.

Shipping Guidelines / Tips

Below are some guidelines to help your shipments to show site become more efficient and easy:

• Separate labels for each package

• Show name, exhibitor name, facility name, booth number, cell phone number

• Use labels provided in your Exhibitor Manual

• Remove old labels

• Make sure not to ship to the Hyatt Regency Atlanta before

Tuesday, February 17th at 12:30 PM. (Should you have your shipments arrive earlier than this

date you run the risk of your shipment being returned as the facility does not have storage space)

• Always bring your shipping information with you

• Keep tracking or pro numbers and carrier contact info

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Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved. Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved.

Savings on Freight

• No Charge for Packages under 5 pounds

• POV shipments allowed 20 minutes to offload on Tuesday, February 17, 2015

starting at 2:00 PM and outbound on Thursday, February 19, 2015after show

close. Cartload services will be offered at a discount through GES on both

days. Note: There will be an Atlanta Police Department Traffic Officer

monitoring this area.

Receive 10% discount on material handling when using GES Transportation Plus. Book your round trip shipping to receive this discount. Get an instant quote today at: www.ges.com/logistics/quote

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Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved. Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved.

Advance Shipments to the Warehouse

• To ensure the maximum set up time, ship early to the warehouse

Take advantage of 30 days FREE storage at the warehouse

• Ship to arrive on or before the published deadline for warehouse receiving to avoid incurring a “late to warehouse” surcharge

• Advance dates: January 14 – February 12, 2015

• Make sure to confirm that your freight has landed

• Make sure all of your freight has been delivered to your booth when you arrive to setup.

• Contact GES National Servicenter® (800) 475-2098

• For a few dollars more…avoid the waiting process of unloading trucks at show site

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Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved. Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved.

Shipments to Showsite / Direct Freight Unload

Remember:

There will be many trucks and vehicles to be unloaded, and this process will take time to complete. Please be patient!

Please read the POV Instructions Form and Cartload Service Form in the exhibitor manual if you are bringing a POV to show site.

You must first pickup your exhibitor badge in registration prior to bringing your vehicle to the unloading area.

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Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved. Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved.

Empty Crate Return

•Empties are returned at the close of show. Empty return should begin at 3:30 pm and will take 1 to 1 ½ hours to return all empties.

• Color coded empty stickers by booth location.

• Cartons/boxes are returned first, after which the crates will be returned. Crate return is random, so please be patient.

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Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved. Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved.

Union Jurisdiction

Loading and Unloading Display Material and Equipment

• The unloading and delivery of all display material and equipment from the Hotel Loading Docks to the exhibitors' booths and loading out from the exhibitors' booths to trucks at the docks must be performed by the Official Service Contractor who has jurisdiction to deliver such service at the convention site. Please refer to SHIPPING INFORMATION for FURTHER information.

• Personally Owned Vehicles (POV's) such as cars, pick up trucks and minivans that are utilized for the unloading/loading of exhibit materials will be monitored by APPL Security and GES Freight Personnel. This will allow exhibitors the opportunity to unload quickly and safely into the exhibit area. All box trucks, straight trucks, personal trucks over one ton, trailers and bobtails or other larger vehicles not classified as a Personally Owned Vehicle, will be directed to a dock for GES freight handling.

• No Gratuities.

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Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved. Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved.

Install & Dismantle

Installation and Dismantle

• Atlanta is a “right-to-work” state. Exhibitors have the option of utilizing the Official Service Contractor, who provides quality union labor from the International Alliance of Theatrical and Stage Employees (IATSE) Union, or qualified display houses. Personnel from their own companies may install and dismantle displays that require only one person in less than ½ hour without the use of tools. Please refer to the EXHIBIT INSTALLATION & DISMANTLING LABOR ORDER FORM for further information.

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Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved. Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved.

Ordering Labor

If you need to hire labor, GES I&D services provides trained installation specialists to install, maintain and dismantle your exhibit. We are able to supply laborers on an hourly basis - with a one-hour minimum. Please order labor in advance! Why order in advance: PRICE & Availability!

• The straight time DISCOUNT rate is $93.00

per straight time hour. • The overtime DISCOUNT rate is $140.00 per overtime hour. • The double-time DISCOUNT rate is $186.00 • Onsite orders will be filled when labor is available. • Wait times are unpredictable. • Labor ordered after the discount deadline or on site is at a higher rate. Please refer to the exhibitor kit for these rates.

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Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved. Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved.

Wrap Up

Plan, plan, plan

Read the Exhibitor Service Manual

Be aware of the discount deadline date and order everything you will need in advance

Ship smart; label all containers effectively, bundle your shipments to avoid multiple minimum charges

Bring copies of advanced orders and create a booth diagram

Leave enough time after move-out to pack up, when making travel arrangements

Ask for help---we are Exhibition Experts, let us know how we can help you

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Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved. Copyright © 2010. Global Experience Specialists, Inc. (GES) All Rights Reserved.

Thanks You

See you at APPL 2015!