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SAC Accreditation Programme for Learning Service Providers CertificationMs Lee Ham Eng
Your Trusted Partner in Accreditation
Outline
• Background
• SAC & its Accreditation Programmes
• SAC Accreditation Programme for Learning Service Providers Certification
Your Trusted Partner in Accreditation
Background
Singapore Laboratory Accreditation Scheme (SINGLAS) launched under then SISIR SAC established under a MOU between
MTI & the then Singapore Confederation of Industries (SCI) -Need for accreditation of ISO 9000 certification bodies
PSB was formed from the merger of the SISIR and NPB in April 1996
SAC transferred to SPRING-To facilitate G-to-G MRAs and FTAs- Prompted by FTA negotiations with Japan- SPRING provides secretariat support to SAC
Transfer of SINGLAS from then PSB to SAC
1986
1996
1998
2002
PresentYour Trusted Partner in Accreditation
What is Accreditation?
‘Independent evaluation of conformity assessment bodies against
recognised standards to ensure their impartiality and competence
to carry out specific activities, such as tests, calibrations,
inspections and certifications’
Your Trusted Partner in Accreditation
5
Accreditation Infrastructure
Products & Service Providers
(eg. ISO 9001, ISO 14001, ISO 22000, ISO 29990)
Singapore Accreditation Council (SAC)
(compliance to ISO/IEC 17011)
Laboratories
(ISO/IEC 17025)(ISO 15189)
Certification Bodies
(ISO/IEC 17021)(ISO/IEC 17065)
Inspection Bodies
(ISO/IEC 17020)
Conformity Assessment
Bodies
International & Regional Accreditation Cooperations(Multilateral Recognition Arrangements (MRAs) on
Accreditation)
Government Consumers Purchasers
ConfidenceTrust
Assurance
NationalAccreditation
Body
GlobalPeer
Evaluation
Your Trusted Partner in Accreditation
Singapore Accreditation Council (SAC) and its Accreditation Programmes
Your Trusted Partner in Accreditation
Singapore Accreditation Council
The SAC Programme is managed by SPRING SingaporeYour Trusted Partner in Accreditation
Accreditation Programmes
Broad-Based Accreditation
Industry AccreditationBroad Based Accreditation
• Testing and Calibration Laboratories• All disciplines
• Management Systems (MS) Certification Bodies• Quality MS• Environmental MS• Occupational Safety & Health MS• Business Continuity Management• Energy MS • Water Efficiency MS • Learning Service Providers
• Product Certification Bodies• Personnel Certification • Inspection Bodies• Central alarm monitoring system• Motor vehicles• Pressure vessels & lifting equipment• Structural steelwork
• Proficiency Testing Providers
Industry Accreditation
• Food• HACCP based Food Mgt System• Functional Food Testing
• Logistics• Cargo Inspection Bodies
• Biomedical / Chemical• Good Laboratory Practice (GLP) Programme
• Healthcare• Medical Testing• Medical Imaging• Certification of Good Distribution Practice (GDP)
for Medical Devices • Construction• Ready-Mixed Concrete• Site Investigation Works
• Gaming• Gaming Laboratories
Your Trusted Partner in Accreditation
• Singapore Laboratory Accreditation Scheme (SAC-SINGLAS) was established in 1986
• Laboratory assessments based on ISO/IEC 17025 & ISO 15189• More than 300 laboratories accredited in testing, calibration and
medical
Medical
Civil Engg
ElectricalMechanical
Non Destructive Medical Imaging
Environmental
Chemical & Biological
Gaming
Overview of SAC Laboratory Accreditation Scheme (SINGLAS)
Certificatio
nInspection
GLP
PTPLaboratory
Calibration & Measurement
Your Trusted Partner in Accreditation
Overview of Accreditation Programme for Certification
Laboratory Inspection
GLP
PTPC
ertification
•Launched in Oct 1996•ISO/IEC 17021*, ISO/TS 22003
(FSMS)•15 Accredited Certification Bodies
•Launched in Nov 2001•ISO/IEC 17065*•11 Accredited Certification Bodies
•Launched in Aug 2013•ISO/IEC 17024*•1 accredited certification body
* Relevant SAC and IAF mandatory and Guidance Documents applies
SAC has 3 accreditation programmes for certification:
Management System
Product Certification
Personnel Certification
Your Trusted Partner in Accreditation
Overview of Inspection Bodies Scheme
Laboratory G
LPPTP
Certificatio
nInspection
Based on ISO/IEC 17020,
relevant SAC and IAF/ILAC
documents
8 Fields of Inspection, >100 IBs
Launched
2001
Cargo Inspection Central Alarm Monitoring Station Hook Lift and Container Inspection Motor Vehicle Inspection Pressure Vessels / Lifting Equipment Site Investigation Structural Steelworks Technical Audit of Extension Scheme for Pressure Vessel
Your Trusted Partner in Accreditation
Overview of Good Laboratory Practice (GLP)
• Good Laboratory Practice (GLP) registration scheme was established in 2006.
• The GLP inspection is based on Organisation for Economic Co-operation and Development (OECD) Principles of Good Laboratory Practice and relevant SAC requirements.
• There are 7 facilities registered with SAC
Certificatio
nInspection
PTPLaboratory
GLP
Your Trusted Partner in Accreditation
GLP
Overview of Proficiency Testing Provider Accreditation
• Proficiency Testing Provider (PTP) accreditation programme was established in Aug 2013.
• Assessment is based on ISO/IEC 17043 and relevant SAC requirements
• 1 organisation accredited
Certificatio
nInspection
Laboratory PTP
Your Trusted Partner in Accreditation
An accredited CAB may use SAC endorsement on reports/certificates that deal solely with activities covered under the terms of accreditation.
A company which has been certified by an accredited CB will be issued a certificate which will bear both the SAC and the respective CB’s marks.
Not all CABs are SAC accredited and accreditation may only be for specific services rendered by the CABs.
The accreditation status of CABs their scopes of accreditation are available at SAC’s website.
SAC Accreditation Mark
Your Trusted Partner in Accreditation
SAC Accreditation Programme for LSP Certification
Your Trusted Partner in Accreditation
Accreditation Programme forLearning Service Providers Certification
Launch of Programme• Programme was launched at the SPRING Quality and Standards Conference on 5 August 2014• Pilot programme for the 2 MOM courses started after launch
- Construction Safety Orientation Course- Work At Height Course for Workers
Your Trusted Partner in Accreditation
Accreditation Programme forLearning Service Providers Certification
Accreditation Criteria (for Certification Bodies)providing • ISO/IEC 17021:2011 Conformity assessment - Requirements for bodies audit and certification of management systems
• SAC CT 13:2014 SAC Criteria for Certification Bodies (for Learning
Service Providers)
The SAC Programme is managed by SPRING Singapore
Accreditation Programme forLearning Service Providers Certification
The SAC Programme is managed by SPRING Singapore
SAC CT 13 : 2014 (for Certification Bodies)
Certification criteria• ISO 29990 : 2010 - Learning services for non-formal education and training – Basic requirements for service providers• Applicable IAF mandatory documents
Criteria for auditors – qualification, auditor training, audit experience and maintenance of qualification
Duration of audits – initial, surveillance and recertificationWitnessed auditsCertification documents
Learning Service Providers Certification - Certification Process
Stage 1 auditFormal application
Stage 2 audit
Award of certification
Surveillance audit
Surveillance audit
Re-certification audit
Your Trusted Partner in Accreditation
If the LSPs are found to have committed malpractices
suspension or withdrawal (termination) of certification
Accreditation Programme forLearning Service Providers Certification
Suspension of Certification- LSPs under suspension have to stop any new registration for all courses- However, they are allowed to run to complete those already commenced- Minimum suspension period is 3 months
Withdrawal of Certification- LSPs to cease registration for all new courses with immediate effect with the
exception of ongoing classes to continue till end of course- to channel all the registered participants to other certified LSPs and to refund the
course fee (if payment has been made)- LSPs are obliged to remain with the CB who had suspended or cancelled its ISO
29990 certification for a minimum period of one year.
Your Trusted Partner in Accreditation
Accreditation Programme forLearning Service Providers Certification
Certification Criteria for LSPs• ISO 29990:2010• MOM Technical Notes
The SAC Programme is managed by SPRING Singapore
Accreditation Programme forLearning Service Providers Certification
Certification Criteria for LSPs
ISO 29990:2010• Provides a generic model for quality professional practice and
performance, and a common reference for learning service providers (LSPs) and their clients in the design, development and delivery of non-formal education, training and development
• Focuses on the competency of the LSPs
The SAC Programme is managed by SPRING Singapore
Accreditation Programme forLearning Service Providers Certification
1. Learning Services determine learning needs design of learning service provide the learning
service monitor the delivery of the
learning service conduct evaluation (by
LSPs)
The SAC Programme is managed by SPRING Singapore
2. Management of LSPs general management principles strategy and business management management review preventive and corrective actions financial management and risk
management human resource management allocation of resources Internal audits feedback from interested parties
Certification Criteria for LSPs - ISO 29990:2010 - 2 Core Requirements
Accreditation Programme forLearning Service Providers Certification
Training on ISO 29990 and MOM Technical Notes
2 training courses were conducted - 3 & 4 July and 22 & 23 September 2014• SAC organised the training• Mr Steven Ong (WG member) conducted the training and Mr Raymond Wong
(WSHC) presented on the MOM Technical notes • 1st training was attended by 36 participants• 2nd training was attended by 23 participants
Subsequent training is left to market forces – some CBs are running the course
Training on MOM Technical Notes also held on 29 September 2014
The SAC Programme is managed by SPRING Singapore
Accreditation Programme forLearning Service Providers Certification
List of certification bodieshttp://www.mom.gov.sg/workplace-safety-health/applications-registrations/competent-organisation/apply-competent-organisation/Pages/accredited-training-provider.aspx
• AJA Registrars Pte Ltd• Certification International (S) Pte Ltd• Guardian Independent Certification Pte Ltd• Lloyd’s Register Quality Assurance Limited • TÜV Rheinland Singapore Pte Ltd
Your Trusted Partner in Accreditation
Benefits of Accreditation Programme for LSP Certification
• Holistic framework to ensure quality and competent training services in meeting ISO benchmark requirements (ISO 29990)
• Provides confidence for regulators that LSPs have been checked by third party accredited certification bodies
Your Trusted Partner in Accreditation
Thank you
www.sac-accreditation.gov.sg
Your Trusted Partner in Accreditation