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@solarwinds
Glenn LazarusCEO ATS Network Managementwww.ats.co.zaTel +27 11 8861740
SolveMonitor Prevent
@solarwinds
Africa's premier value addSolarwinds distribution
partner!Over 15 year of partnership
SolveMonitor Prevent
@solarwinds 4© 2020 SolarWinds Worldwide, LLC. All rights reserved.
PAfrica - 2021
15@solarwinds@solarwinds 15© 2020 SolarWinds Worldwide, LLC. All rights reserved.
2020 forced digital transformation upon most businesses, which had to adapt quickly to meet the needs of customers
and remote workers.
Businesses were suddenly forced to pivot to an environment much more reliant on the internet.
Catering to online customers that once walked through their doors, or employees forced to work or study from home,
network performance & connectivity, security, and reliability was and is key.
16@solarwinds@solarwinds 16© 2020 SolarWinds Worldwide, LLC. All rights reserved.
Traditional Network management
Driven by engineersDealt with issues on demand
Difficult to produce meaningful informationNetwork focused
Limited integration into helpdeskLots of stats and reports that no one looks at
Poor alerting.
17@solarwinds@solarwinds 17© 2020 SolarWinds Worldwide, LLC. All rights reserved.
29% of IT teams’ bandwidth is spent dealing with digital
performance issues.
Resolving digital performance problems costs an organization
$2.5 million annually.
Based on the average organizational spend on IT salaries and the percentage of time spent by IT teams collectively dealing with digital performance problems (source: 2018 Top Challenges CIOs Face Amidst Their Complex Enterprise Cloud Ecosystems)
The Time and Cost Impact of Digital Performance Issues
18@solarwinds@solarwinds 18© 2020 SolarWinds Worldwide, LLC. All rights reserved.
Fragmented Visibility Creates Complexity, Cost and Risk
https://medium.com/@zbirisingh/six-eras-of-it-thoughts-on-technology-and-platform-cycles-921d9b2fae77
Network Infrastructure
Application Environment
Server – VM / OS Infrastructure
Database Infrastructure
Data Storage Infrastructure
WAN/MAN
Production LANRouters / Firewalls /
Load Balancers / Switches
SAN
DisasterRecovery
Site
PRODUCTION / TEST SITE
Data Backup Infrastructure
Application Vendor Tool
Free Network Tool
HW Vendor Tool
Free Network Tool
Free Network Tool
Application Vendor Tool
Free Network Tool
Free Network Tool
HW Vendor Tool
HW Vendor Tool
HW Vendor Tool
Backup Vendor Tool
HW Vendor Tool
HW Vendor Tool
Free Cloud Tool
HW Vendor Tool
Vendor DB ToolVendor DB Tool
COMPLEX
Enterprise Management Associates
found that nearly 25% of large
enterprises have 8 or more network performance monitoring (NPM) tools currently installed, with some supporting as many as
25. And that’s just network management !
20@solarwinds@solarwinds 20
The Customer Experience Chain
© 2020 SolarWinds Worldwide, LLC. All rights reserved.
NETWORK
MOBILE APP
WEBSITE
BACK OFFICE APP DATABASE SERVER STORAGE
Any Break in the Chain = Poor Customer Experience
Integrated Visibility RequiredMonitor – Analyze – Manage
21@solarwinds@solarwinds 21© 2020 SolarWinds Worldwide, LLC. All rights reserved.
Integrated Visibility Reduces Complexity, Cost and Risk
https://medium.com/@zbirisingh/six-eras-of-it-thoughts-on-technology-and-platform-cycles-921d9b2fae77
Network Infrastructure
Application Environment
Server – VM / OS Infrastructure
Database Infrastructure
Data Storage Infrastructure
WAN/MAN
Production LANRouters / Firewalls /
Load Balancers / Switches
SAN
DisasterRecovery
Site
PRODUCTION / TEST SITE
Data Backup Infrastructure
HW Vendor Tool
Application Vendor Tool
Free Network Tool
HW Vendor Tool
Free Network Tool
Free Network Tool
Application Vendor Tool
Free Network Tool
Free Network Tool
HW Vendor Tool
HW Vendor Tool
HW Vendor Tool
Backup Vendor Tool
HW Vendor Tool
HW Vendor Tool
Free Cloud Tool
HW Vendor ToolVendor DB Tool Vendor DB Tool
COMPLEX SIMPLE
22@solarwinds
Integrated Vs Fragmented Visibility
CONFIDENTIAL - NOT FOR DISTRIBUTION © 2020 SolarWinds Worldwide, LLC. All rights reserved.
APPLICATION PERFORMANCE MANAGEMENT
DATABASE PERFORMANCE MANAGEMENT
IT INFRASTRUCTURE MANAGEMENT
NETWORK MANAGEMENT
IT SECURITY
SERVICE MANAGEMENT
ENTERPRISE SUPPORT
SOLARWINDS ACADEMY
PRODUCT DEVELOPMENT
SOLARWINDS IT OPERATIONS MANAGEMENT
DYNATRACE – NEW RELIC – APPDYNAMICS
QUEST
PRTG – MICRO FOCUS – BROADCOM
PRTG – RIVERBED – NETSCOUT
SPLUNK – LOGRHYTHM – VARONIS
SERVICENOW – CHERWELL – FRESHDESK
IT OPERATIONS MANAGEMENT – OPTIONS
Integrated Visibility Fragmented Visibility
37@solarwinds@solarwinds 37© 2020 SolarWinds Worldwide, LLC. All rights reserved.
New Capabilities Essential For Enterprise Network Management
In our many conversations we are hearing common needs:Live, real-time, pro-active, pre-emptive, predictive,
Cater for different personas – different views for different people based on need and not one for all.
Integration to ITSM/helpdeskCustomisation
Priority notification …Not limited to vendor specific hardware
On-prem and cloudOur EU’s should not be our 1st alerting tool
The need for machine learning, AI….
@solarwinds
Implementation projects
• Deployment Services and system implementation - reference sites
• Coca-Cola Beverages Africa across 9 countries• Randwater• Ster-Kinekor• Government – DIRCO, Arts & Culture, Buffalo City Municipality,
Tshwete Local Municipality• Botswana Revenue Services• Lesotho Government• Discovery Bank• Zenith Bank Ghana
@solarwinds 39
Monitoring Software Technology Professionals Love
Source: https://investors.solarwinds.com/news/news-details/2019/SolarWinds-Positioned-as-the-Only-Challenger-in-2019-Gartner-Magic-Quadrant-for-Network-Performance-Monitoring-and-Diagnostics/default.aspxSource: https://www.gartner.com/doc/3900990/magic-quadrant-network-performance-monitoring
2019 Magic Quadrant for Network Performance Monitoring and Diagnostics
COMPLETENESS OF VISION
ABIL
ITY
TO E
XECU
TE
As of January 2019 © Gartner, Inc.
© 2020 SolarWinds Worldwide, LLC. All rights reserved.
@solarwinds
Single pane of glass and controlA Platform for Hybrid IT Operations
© 2020 SolarWinds Worldwide, LLC. All rights reserved.
© 2020 SolarWinds Worldwide, LLC. All rights reserved.
Threats from All Directions
• 75%: Proportion of data breaches caused by external attackers.1
• 68%: Data breaches that occurred due to poor patchmanagement.2
• 53%: Confirmed insider attacks within the last 12 months.3
1 “Verizon Data Breach Investigations Report,” Verizon. https://www.verizonenterprise.com/verizon-insights-lab/dbir/, (Accessed October 2018). 2 “Separating the Truths from the Myths in Cybersecurity,” Ponemon Institute. Published June 2018. https://www.ponemon.org/local/upload/file/BMC%20Consolidated%20Report%20Final.pdf (Accessed October2018).3 “Insider Threat 2018 Report,” Cybersecurity Insiders. https://www.ca.com/content/dam/ca/us/files/ebook/insider-threat-report.pdf (Accessed October 2018).
Network Protection
SystemsProtection
Data Protection
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SolveMonitor Prevent
@solarwinds
We call it security simplified
Protect infrastructurefrom external threats
Protect systemsby keeping them up-to-date
Protect databy monitoring user access rights
Protect emailby monitoring exposure from data breaches
Protect employeesby simulation and training
Protect Supply Chain - Third Party Security Managementmanage and monitor supply chain
73
SolveMonitor Prevent
@solarwinds
Cyberthreats are everywhere.
External. Internal.
When it comes to security and compliance, we’ve got your back!
74
SolveMonitor Prevent
@solarwinds
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© 2020 SolarWinds Worldwide, LLC. All rights reserved.
