TAUFIKI E. LEE Holly Springs, NC 27540

Pinnacletaufiki.lee@gmail.com 919.880.3602 www.linkedin.com/in/taufiki

DRIVEN CLIENT-CENTRIC SALES PROFESSIONAL Increase Market Share | Surpass Sales Goals | Positioned as Trusted Advisor

Quickly build rapport with clients across the organizational spectrum in both blue-collar and white-collar industries. Implement strong work ethic by actively listening to customer needs, quickly identifying business-driven product options, and delivering a viable, revenue-driven solution. Core competencies include

Relationship Management | Account Development Market Share Growth | Consultative Selling

PROFESSIONAL EXPERIENCE

WEBASSIGN, Raleigh, NC 2015-present Account Developer Identified high-potential high-volume opportunities that contributed to new market share and registration growth. Drove registration growth by developing sell-through strategies and coordinating efforts of support resources to implement revenue growth strategies. Engaged in face-to-face sales activities outside of the office including campus visits, OER solution presentations, and providing market feedback to other departments regarding product effectiveness and strategies.

• Exceeded registration goals for our team in Spring 2015, Summer 2015 and Spring 2016.

• Highest percentage of registrations for the entire Higher Ed Sales division fiscal year 2015-2016 • A member of the Midwest Team, the first to exceed its fiscal year goal in the history of Higher Ed

Sales Division. OFFICE DEPOT, INC., Charlotte, NC 2012 – 2014 Territory Development Manager / Account Manager Identified prospects, solicited, sold and implemented Office Depot products and services to small and medium-size businesses within NC region. Engaged in face-to-face sales activities outside the office, including creating relationships with decision influencers, decision makers, end users, current buyers, and new prospects.

• Created account manager position in response to growth of existing 1M book of business in 2012, achieving 103% of sales attainment goal.

• Managed existing 2.5M book of business, achieving 100% of overall profitability in 2013.

TAUFIKI E. LEE Pinnacletaufiki.lee@gmail.com PAGE TWO

REED-ELSEVIER, INC., St. Louis, MO 2006 – 2011 Educational Solutions Consultant Planned and managed execution of sales, built relationships and marketed activities for publishing firm. Provided delivery of authoritative content and innovative solutions for customer workflows. Engaged in market and competitive analysis, team building, development / reorganization, training / retraining, and customer service.

• Overcame challenging years of tight school budget constraints, successfully achieving 95%+ overall sales quota for 2010 by building client relationships and creating discounted custom packages, selling overall Elsevier Advantage to faculty and students.

• Achieved 102% of sales quota for 2008, yielding 10% increase in overall sales, finishing year as #1 sales leader for Mid-Atlantic region.

• Created improved customer workflow, enhancing Reed Elsevier as valued partner.

• Drove sales to campus bookstores by extensively planning and managing marketing activities, serving as valued partner by making purchases via internet a less attractive alternative for students.

• Added value to educational products by training faculty to optimize use of practical nursing texts, increasing student performance on nursing board scores from 89% to 92%, reversing a negative trend.

FLEET SERVICES DIVISION, Enterprise Leasing Company, NC and MD 1999 – 2005

Account Executive Acquired new commercial business through suspecting, prospecting, networking, cold calling, marketing, and nurturing existing relationships. Oversaw selling cycling, cash preservation methods and streamlined cost methodologies to CEOs, CFOs and presidents of small to medium-sized corporations.

• Completed management trainee program, earning very quick promotion from management trainee to assistant manager to branch manager from 1999 to 2003.

• Grew fleet 10 – 15% during tenure as assistant manager / corporate accounts branch manager, resulting in promotion to branch manager.

• Created and implemented persuasive account strategies, winning in competitive marketplace.

• Earned promotion to Fleet Services division encompassing top sales professionals across entire company and B2B division of Enterprise.

• Made new contacts, closed orders, and generated repeat / referral business, demonstrating success in effective account management and excellent customer service.

• Customized various products and services, effectively increasing sales.

• Led teams, training, developing, and motivating staff and co-workers.

EDUCATION

Bachelor of Science, Chemistry, Morgan State University, Baltimore, MD