Yonghun LimPhD ResearcherInclusive Design Research Group, Brunel University, UKT +44 (0) 7411545462E yong.lim@brunel.ac.uk

Dr. Farnaz NickpourSupervisor Leader of Inclusive Design Research Group,Brunel University, UK

PSYCHOSOC IAL

TOWARDS A DEFINITION & FRAMEWORK Mentality shift in inclusive design from physical to psychosocial inclusion

Aim & ObjectivesTo explore and establish the concept of psychosocial inclusion in inclusive design by:- To explore the context, impor tance and potential role of psychosocial aspects in inclusive design- To synthesise a definition for psychosocial inclusion in inclusive design- To develop a framework for psychosocial inclusion in inclusive design

Potential contributions to knowledgeThe research could- Enhance the knowledge of psychosocial aspects in design.- Propose a clear definition for psychosocial inclusion in design.- Suggest framework for designers, researchers and tool developers to adapt the psychosocial aspects in inclusive design.

Future worksShopping & psychosocial inclusion study (Field study II)To observe and interview with UG and PG design students’ silver shoppers projectEvaluation studyTo develop a final definition and framework for psychosocial inclusion in inclusive design

Psychosocial in inclusive designIn this design trend, inclusive design will play an impor tant role in providing an equal and equitable future for the whole population. However, despite psychoso-cial considerations being used in the field of design study, it is yet to be thorough-ly and effectively applied in inclusive design. There is a lack of clear definition and

Figure 2. Some existing principle and application in inclusive design

Psychosocial in design

practical application of psychosocial aspects in the inclusive design field. Conven-tionally, the understanding of inclusive design principles has mainly focused on the physical aspects of inclusivity and usability aspects rather than other psychological or social aspects (See Fig. 2.). In this study, these psychological and social inclusion will be called “psychosocial inclusion”.

In the world of design, the dual demographics of an aging and people living with disabilities have brought the need for considering not only the physical aspects, but also non-physical aspects. With this trend, there are already several frameworks and models that have been used including non-physical aspects (See Fig. 1).

• Safety• Comfort• Usability• Hearing• Reach & stretch• Dexterity• Vision

• Psychological aspects• Social aspects• Emotion• Cognition• Perception

Physical aspects Non-physical aspects

Figure 1. Existing frameworks including non-physical aspects

Maslow’s hierarchy

Ideological

Psychological

Social

Physical

Four Pleasures

Reflective

Behavioral

Visceral

Sensory Motor

Three levels of processing

Meaning (why)Semiotics, Discourse

& Communication (How)Interativity (when)

Activities, Tasks and Functions (What)Human Factors (who)

HCD Pyramid

EsteemLove/belonging

SafetyPhysiologcal

Self-actualization

Control

Control

Progress so far

Literature analysisAn initial definition and framework for psychosocial inclusion in design were iden-tified by the illustrative data collection and coding analysis.Delphi studyRounds of interview with selected exper tsMobility & psychosocial inclusion study (Field study I)Analysing interviews with disabled users

Working definition for psychosocial inclusionProvision of any equal oppor tunity by considering both psychological and social factors to all individuals and groups in society for their quality of life

Methodology

• Physical inclusion• Usefulness • Usability aspects

FocusThe conventional application & interpretation of inclusive design principles

TMHCDIHuman CentredDesign Institute

Principle 1: Equitable UsePrinciple 2: Flexibility in UsePrinciple 3: Simple and Intuitive UsePrinciple 4: Perceptible InformationPrinciple 5: Tolerance for ErrorPrinciple 6: Low Physical EffortPrinciple 7: Size and Space for Approach and Use

7 Principles of universal design

Research triangulation

Observations

Literature analysis

Delphi studyPhase II

Phase I

Field studies

Field study I Field study II

Phase III

Evaluation studyPhase IV

Final definition& framework

Potential outcomesLiterature analysis

Interview

Initial definition & framework

Refined initial definition& framework

Refined definition& framework

Figure 3. Research methodology