TMW Asset Maintenance

TMT Fleet Maintenance – SQL Mobile Products Installation & Setup

Copyright ii Save Date: 4/2011 A Business Confidential Document

Table of Contents Mobile Products Installation and Setup ...................................................................... 1

Hardware Requirements ........................................................................................................................................... 1

Software Requirements .............................................................................................................................................. 1

Installing .NET Framework 3.5 ................................................................................................................................. 2

Installing Web Services .............................................................................................................................................. 2

Connecting the Hand held to the Wireless Network ............................................................................................. 8

Installing Microsoft Active Sync ............................................................................................................................... 9

Installing Windows Mobile Device Center 6.1 ..................................................................................................... 10

Installing TMW Mobile application ....................................................................................................................... 11

Troubleshooting ........................................................................................................................................................ 17

Installation & Setup 1 Save Date: 4/2011 Hand Held

Mobile Products Installation and Setup This document is designed to guide you through installing and setting up the hand held device and software that accompanies it so that you can wirelessly send data to the TMT Fleet Maintenance database. This document covers the following topics:

Hardware Requirements

Software Requirements

Installing .NET Framework 3.5 SP 1

Installing Web Services

Installing Microsoft Active Sync

Installing Windows Mobile Device Center 6.1

Connecting the hand held to the Wireless Network

Installing TMW Mobile Application

Hardware Requirements • Janam XM66 hand held device • Wireless network in area where hand held will be used

Software Requirements • Microsoft Windows XP or greater • Microsoft ActiveSync 4.5 • Microsoft Mobile Device Center 6.1 • Microsoft .NET Framework 3.5 service pack 1 or greater • TMW AMS Mobile Applications • TMT Fleet Maintenance version 9.50 or greater • Microsoft SQL Server 2000 or higher • TMT Fleet Maintenance Advanced Bar Code module version 9.50 or higher

Note: As a courtesy, this document provides instructions and links to third party applications. The information is based on using Windows XP operating system. TMW does not track updates to third party applications or changes in third party websites. If you are using a later version of the third party software and/or a different operating system, you should consult the vendor's user documentation for instructions.

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Installing .NET Framework 3.5 You will also need to install the Microsoft .NET Framework 3.5 Service Pack 1 from this link http://www.microsoft.com/downloads/details.aspx?FamilyID=AB99342F-5D1A-413D-8319-81DA479AB0D7&displaylang=en. Take the defaults all of the way through the install.

Installing Web Services The Web Service is the tool that lets the Web Application talk to the TMT Fleet Maintenance database.

1. Create a directory on the web services server called c:\inetpub\wwwroot\[instance name] (for example c:\inetpub\wwwroot\MWSWS).

Note

: If you do not have IIS installed you will need to install it. If you already have the directory set up just add a folder to the existing wwwroot directory and label it with the instance name.

2. Copy the files from the MWSWS.zip file into the directory that you just created.

3. Go to Start > Run and type inetmgr then click OK.

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4. You will now be in the Internet Information Services (IIS). Drill down until you find the instance name. (For example Server Name > Web Sites > Defualt Web Sites > MWSWS).

5. Right click the instance name and click Properties.

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6. On the Directory tab click Create.

7. Now click Apply.

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8. Click on the ASP.NET tab. In the ASP.NET version pull down menu select the 2.0.XX option. Click the Apply button. Then click the OK button.

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9. In window explore to C:\inetpub\wwwroot\Instance name (for example C:\inetpub\wwwroot\MWSWS). Right click on the folder with the Instance name and click Properties.

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10. Click on the Securities tab. Then select the Launch IIS Process Account from the Group or user names box. In the bottom box check Full Control. Then click Apply and OK out of the screen.

11. The Web Service is now set up. We must connect it to the TMT Fleet Maintenance database.

Open the file C:\inetpub\wwwroot\[instanceWS]\web.config (example C:\inetpub\wwwroot\MWSWS\web.config)

12. Search for " <connectionStrings>" without the quotes:

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13. For the line that starts <add name=”ConnectionString” …> you will need to fill in the following:

• Data Source = TMT Fleet Maintenance database SQL Server Name • Initial Catalog = TMT Fleet Maintenance Database Name • User ID = User ID • Password = Password

Note: Under the <Connectionstrings> section the first line says <add name="DebugConnectionString" in example it may also say <add name="IntialConnectionString" either way is acceptable.

14. Now you will need to look for <appSettings>

15. For the line that starts <add name=”add key="Data Source" value=" " …> you will need to

fill in the following:

• Data Source = TMT Fleet Maintenance database SQL Server Name • Initial Catalog = TMT Fleet Maintenance Database Name • DebugUser = User ID • DebugPassword = Password

16. At this point the Web Service is tied to the database.

Connecting the Hand held to the Wireless Network In order to connect your hand held device to your wireless network you will need to follow the instructions in the XM66 User Guides. The User Guides can be downloaded from http://www.janam.com/product-manuals-xm.php. Support for the connecting your Janam to a wireless network is provided by Janam which can be reached at http://www.janam.com/service-support.php.

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Installing Microsoft Active Sync If you have Windows 7 or Vista skip to Installing Windows Mobile Device Center 6.1.

You will need to download Microsoft's ActiveSync 4.5 if you have Windows XP or older operating system. http://www.microsoft.com/windowsmobile/en-us/help/synchronize/activesync45.mspx

Make sure that you meet Microsoft's requirements for using ActiveSync. Install ActiveSync using the instructions Microsoft includes on the site.

After installing Microsoft's Active Sync you will need to perform a soft reset and put the hand held back in the cradle.

1. To perform a soft reset remove the hand held from the dock and remove the battery cover. You will have to unscrew the large screw at the bottom of the back side of the hand held.

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2. Press the reset button with the stylus. The reset button is located in the lower left corner right below the battery.

3. Replace the battery cover and put the hand held back in the cradle.

Installing Windows Mobile Device Center 6.1 If you are running Microsoft Windows XP or older go to the section Installing Microsoft Active Synch and follow those instructions. You should download Windows Mobile Device Center 6.1 if you are running Microsoft's Vista or Windows 7 operating systems operating system. http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx

Make sure that you meet Microsoft's requirements for using Windows Mobile Device Center. Install Windows Mobile Device Center using the instructions Microsoft includes on the site.

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Installing TMW Mobile application Before installing the TMW Mobile Application make sure that the hand held device is in the cradle and connected to the PC.

1. Launch the TMW Mobile Applications Setup Wizard. Click Next.

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2. You will now see the Select Installation Folder screen. You may change the default location by clicking the browse button and browsing to a new location. At the bottom of the page you can decide if you want to install for all users or just the one you are logged in as. Click Next.

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3. You are now at the Confirm Installation screen. Click Next to start the install.

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4. The installation process will begin.

5. After a short time you will get a message like this.

6. Go to the hand held device and follow the instructions on screen. It will basically ask you to

where you want to install the application on the hand held. Take the default location. Click Ok when it is done (it should take you back to home screen at this point). Then go back to your PC and click Ok. Note: if the hand held asks you to restart click Cancel. You will go back to home screen and then go to PC and click OK.

7. The process above will repeat until all 5 applications have been installed. Make sure that you wait for the install to finish on the hand held before you go back to the PC and click Ok.

Note: If the hand held device is not in the cradle or not in the cradle correctly the next time that it gets put back in the cradle the device will still go through the installation of the 5 applications.

8. You will now come to the Close screen. Click the Close button and you will be finished with the onscreen part of the install.

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9. Remove the hand held from the dock and remove the battery cover. You will just have to unscrew the large screw at the bottom of the back side of the hand held.

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10. Press the reset button with the stylus. The reset button is located in the lower left corner right below the battery.

11. Replace the battery cover.

12. You should now be able to go to Start > Programs > TMW Mobile Applications and launch program.

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Troubleshooting The Error cannot be displayed because a resource was not found error message is caused because the XM66 installer put the System.SR files in the XM66\Applications\Windows directory instead of the XM66\Windows directory. To display the real error do the following:

1. Cradle the device

2. On the PC, either ActiveSync or Windows Mobile Device Center will display, depending on the PC's version of Windows. This example uses Windows 7.

3. Select Connect without setting up your device

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4. Choose File Management and then Browse the contents of your device.

5. Open Application from the file browser as seen below:

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6. Open the Windows folder:

7. Select the System.SR.* files (System.SR.dll and System.SR.2.0.ENU.gac) and copy them

to the clipboard with Ctrl+C.

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8. Return to the \Computer\XM66 folder and open "\"

9. Right click the Windows folder and paste the files into it.