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UNIPRO SOFTWARE PTE LTD 10 Ubi Crescent, #04-96/97, Ubi TechPark, Lobby E, Singapore 408564 P: +65 6844 3777 F: +65 6844 3296 E: [email protected] | www.unipro.com.sg Company Reg. No: 200204092G | GST Reg. No: 20-0204092-G | CR No: 74092020000D TO MANAGE YOUR RESTAURANT BETTER

TO MANAGE YOUR RESTAURANT BETTERRetail CAFE Retail Cafe is a complete POS system developed for F&B. The system has features to cater to restaurants and fast food chains. The Retailcafe

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Page 1: TO MANAGE YOUR RESTAURANT BETTERRetail CAFE Retail Cafe is a complete POS system developed for F&B. The system has features to cater to restaurants and fast food chains. The Retailcafe

UNIPRO SOFTWARE PTE LTD10 Ubi Crescent, #04-96/97, Ubi TechPark, Lobby E, Singapore 408564

P: +65 6844 3777 F: +65 6844 3296E: [email protected] | www.unipro.com.sg

Company Reg. No: 200204092G | GST Reg. No: 20-0204092-G | CR No: 74092020000D

TO MANAGE YOURRESTAURANT BETTER

Page 2: TO MANAGE YOUR RESTAURANT BETTERRetail CAFE Retail Cafe is a complete POS system developed for F&B. The system has features to cater to restaurants and fast food chains. The Retailcafe

To manage your restaurant better...

POS (Cashier) System

HQ SERVER

Back OfficeSoftware

Tablet Menu & Order

Kitchen Printer 2Kitchen Printer 1 Kitchen Display 2Kitchen Display 1

Queue ManagementSystem

Self Ordering &Payment Kiosk

Dine In OR Take Away

Self Service Payment Kiosk

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Page 3: TO MANAGE YOUR RESTAURANT BETTERRetail CAFE Retail Cafe is a complete POS system developed for F&B. The system has features to cater to restaurants and fast food chains. The Retailcafe

Retail CAFERetail Cafe is a complete POS system developed for F&B. The system has features to cater to restaurants and fast food chains. The Retailcafe system has main functions like, Restaurant Billing, Order taking & Kitchen notification message and generate reports.

The optional system comes with Mobile Order Taking module. By using this function. order will be notified directly to the kitchen after the table ordering.

CAPTAIN

• Table Assignment• Order Taking/ Order Cancellation• Table Utilization• Take Away

CASHIER

• Customer Check Out • Bill Discounts, Item Exchange • Bill Hold, Release & Cancel • Merge & Split Bill Options • Cashier Transactions (Cash In/Out) • Multi Pay mode Options • Cashier Settlement & Day End

BACK-OFFICE

• Organization Setup • Terminal Setup• Category Setup• Group Setup• Item Setup• Modifier Setup• Inventory/Purchase Management• Role Based Security

REPORTS

• Void /Cancel/FOC Reports• Paymode reports and More• Management Reports• Sales Analysis• Time Analysis• Daily Settlement Report• Auto E-mailing of Sales reports & Many more reports

Main Screen (Menus & Table)

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Page 4: TO MANAGE YOUR RESTAURANT BETTERRetail CAFE Retail Cafe is a complete POS system developed for F&B. The system has features to cater to restaurants and fast food chains. The Retailcafe

Order Screen

Payment Screen

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Page 5: TO MANAGE YOUR RESTAURANT BETTERRetail CAFE Retail Cafe is a complete POS system developed for F&B. The system has features to cater to restaurants and fast food chains. The Retailcafe

The system work flow as follows in order

Sales Order System

This system is to notify the waiters that the order in the kitchen is ready for delivery to the customer. The waiter sees the table

number and sends the order the specific table. This system also monitors the table availability for customer also. The waiter will

pass a receipt to the customer once they have completed dine in or takeaway process.

Centralized System (Head Quarters System)

The centralized is server is used to update the overall system like price change, product input, food availability, special promotion

etc. all the reports can be generated in the server. At the day end process or shift process the system will generate a report and

notify the person in charge through email. Specific report like sales report, cash transaction report will be generated and sent to

the specific email. All outlets reports and changes in the menu or the price changes will automatically sync every ten minutes

to all outlets.

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Page 6: TO MANAGE YOUR RESTAURANT BETTERRetail CAFE Retail Cafe is a complete POS system developed for F&B. The system has features to cater to restaurants and fast food chains. The Retailcafe

Kitchen Printer

The kitchen printers are used in different kitchen to prepare the food as per the order requirement. This is a replacement for

kitchen order display (KOT). For small restaurants they may go for this option for cost saving than implementing kitchen order

display (KOT). These printers are connected with the network cables from a network points.

Kitchen Order / Master Display (KOT)

Kitchen Order display is located in the kitchen shows the orders with all modification in the order created by customers or waiter

with the table number indicated in it. This helps the kitchen staffs to speed up the delivery of the orders from kitchen placed by

the customers. In addition the kitchen display shows the order real –time, when an order was created, who created the order, so

that the kitchen staffs know which order has priorities. There will be a main collection display which will notify the waiters that

the food is ready to serve to the customers in the respective tables.

KOT Master Display

Kitchen Display 1 Kitchen Display 2 Kitchen Display 3

Kitchen Printer 1 Kitchen Printer 2 Kitchen Printer 3

KOT Master Display

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Page 7: TO MANAGE YOUR RESTAURANT BETTERRetail CAFE Retail Cafe is a complete POS system developed for F&B. The system has features to cater to restaurants and fast food chains. The Retailcafe

RetailCafe Self Checkout System

Unipro software presents RetailCafe SCO in benefit of customers without being long-waited in queue. RetailCafe SCO can be faster than using cashier lane, as well as it reduces length of checkout lines & wait times.

The Function Includes:

• Customer can scan the bill

• Customer can select the Pay mode as CASH or NETS

• Customers can Deposit Cash or Swipe NETS

• If Nets Payment, customer Enter the PIN and collect the receipt when payment approved

• Authorized person will do the shift closing and collect money

This system helps the customer to place their orders in the Tab provided to each table. They can place

order, modify the order in the tab itself. When the customer completes the order it display in kitchen to

prepare the order. Once the order is delivered to customer with the bill which the customer can pay by

using the SCO Self Checkout System (Pay mode provided in the system).

RETAILCAFESELF CHECKOUT SYSTEM

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Page 8: TO MANAGE YOUR RESTAURANT BETTERRetail CAFE Retail Cafe is a complete POS system developed for F&B. The system has features to cater to restaurants and fast food chains. The Retailcafe

The RetailCafe SCO Self Checkout System (Self Service payment Kisok) is integrated with Point of sale system, Digital E menu

/Ordering & Kitchen Ordering display plays a vital role in the F&B sectors like restaurants, Food courts, coffee shop etc. This

solution consists of the following components to minimize the long queues, waiting time, order accuracy, reduction of food

wastage etc.

Security Measures

Increase security of cash (reduce risk of banking) UL291 24hrs Safe provides good security for cash even at POS counter.

Internal shrinkages eliminated Store manager do not need to bring cash to bank Automated deposit of banknotes in a closed

and audit-proof device and flexible float routines largely eliminate the need for a back office.

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Page 9: TO MANAGE YOUR RESTAURANT BETTERRetail CAFE Retail Cafe is a complete POS system developed for F&B. The system has features to cater to restaurants and fast food chains. The Retailcafe

This complete integrated plug and play solution allows retailers to use it as following

• Allow cashier to withdraw and deposit notes and coins

• Allows cashier to perform cash back transactions

• Allows cashier to perform cash exchange transactions

• Allows cashier to withdraw cash to pay suppliers

• Allows manager to perform Cash In Transit Services

• Allows manager to view cash levels at any point in time

• Alerts manager in the event of cash float running low or full

• Allows customer to order the dishes in their table itself and

customize the dish as per their requirements.

Benefits

• Reduce manpower and man hour.

• Upgrade the unskilled worker to more service orientated

• Upgrade the cashier as store promoter

• Very simple processes oriented toward intuitive operation and the

use of touch surfaces mean that no supervisor or chief cashier is

required to oversee the cashier; the four-eye principle is no longer

necessary.

• Cashier do not have to handle the stress of ensuring collecting

and deposit correct cash and food items.

• Cashier do not have to count and hand over money during

change of shift

• Quick and simple processes result in significant savings

• Audit-proof processes reduce the risk of manipulation

• Monitoring, order and cash tracking and detailed reporting mean

that cash processes are far more secure and risks in the removal

and supply chain are minimized

• Reduce manpower in cash handling

• Reduce Criteria for store personnel hiring requirements

This system helps the customer to place their orders in the Tab provided to each table. They can place order, modify the order

in the tab itself. When the customer completes the order it display in kitchen to prepare the order. Once the order is delivered to

customer with the bill which the customer can pay by using the SCO Self Checkout System (Pay mode provided in the system).

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Page 10: TO MANAGE YOUR RESTAURANT BETTERRetail CAFE Retail Cafe is a complete POS system developed for F&B. The system has features to cater to restaurants and fast food chains. The Retailcafe

By implementing this system we can address the problems faced by the business

operator in the following ways listed below

Front office operations:• Can help save and speed up customer’s time by own check-out.

• Accommodate and lessen the burden of the staff operation during peak hours.

• Cashiers can do other multi-task like promoting their products.

• Security password without any store supervision.

• Cash/Notes transactions are kept in a security cash box

• Produce more productivity and accuracy for sales reports.

• Reduce manpower and control transactions for front end line.

Back office operations:

• Manager can perform Admin operation by setting own security password.

• No need to re-count money on the float

• Cash and coin transaction will be traced accurately

• Consolidate sales by tracing payment of cash withdrawal.

• Accurate audit information and sales report.

Option Machine

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Page 11: TO MANAGE YOUR RESTAURANT BETTERRetail CAFE Retail Cafe is a complete POS system developed for F&B. The system has features to cater to restaurants and fast food chains. The Retailcafe

RetailCafe Cash Management System

Unipro software presents RetailCafe CMS helps to managing cash flow is the most important job of business managers. If at any time a company fails to pay an obligation when it is due because of the lack of cash, the company is insolvent.

The Function Includes:

• Cashier select the bill

• Cashier can select the Payment

• Customers can Deposit Cash or Swipe NETS

• If Nets Payment, customer the PIN and collect the receipt when payment approved

• If CASH, Customer Collect Bill and Balance

• Authorized person will do the shift closing and collect money

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Page 12: TO MANAGE YOUR RESTAURANT BETTERRetail CAFE Retail Cafe is a complete POS system developed for F&B. The system has features to cater to restaurants and fast food chains. The Retailcafe

By implementing this system we can reduce the work load to the waiter’s and supervisors. There will be no miss communication between the customer and the cashiers in the cash transactions. It will reduce the miss communication between waiter and the customer for the food ordered. The food will be served to the right person and the table as per their customer request.

The manpower can be redeployed for other job scope since the customer plays a vital role in the ordering process. There will be an increase in the productivity level in the job scope since most of the jobs are transformed from manual operations transformed into digital platform.

The cash transactions in the business process will be smoothed and there will be no shortage and excess cash in the business operations. Since the cash is deposited by customer itself in the self service payment kiosk collects the value in the receipt and dispenses the change to the customer in notes and coins.

Increase Order Size by >15%

ReduceLabor Cost

ReduceFood Waste

Uplift Your Brand

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Page 13: TO MANAGE YOUR RESTAURANT BETTERRetail CAFE Retail Cafe is a complete POS system developed for F&B. The system has features to cater to restaurants and fast food chains. The Retailcafe

RetailCafe - Mobile Order Taking Module

Retail Cafe iMenu/iOrder is a complete POS system developed for F&B by using iPad. The system has features to cater to restaurants and fast food chains. The Retailcafe system has main functions like, Restaurant Billing, Order taking & Kitchen notification message and generate reports.

The optional system comes with Mobile Order Taking module. By using this function, the order will be notified directly to the kitchen after the table ordering.

iMenu• Comprehensive cataloguing of menu items• High resolution pictures• Detail description to enticing visuals of your entire menu• Bilingual Display of Menus• On-the-fly changes to menu at any time• Able to order directly from the iMenu• Highlighted Daily Specials (Optional)• Dynamic Special Promotions (Optional)• Social Media links (Optional)• Customer Feedback and Rating Features for Food and

iMenu & iOrder

Please Click or Scan to watch the video

Restaurant (Optional)

iOrder• Comprehensive cataloguing of menu items• Linked with RetailCafe F&B POS System• Direct Order from iPad & immediate update in Kitchen & POS• Amendments to the existing Order• Checkout directly from iPad• Extended F&B POS functionality in the RetailCafe system

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Page 14: TO MANAGE YOUR RESTAURANT BETTERRetail CAFE Retail Cafe is a complete POS system developed for F&B. The system has features to cater to restaurants and fast food chains. The Retailcafe

iMenu & iOrder

iMenu & iOrder

Please Click or Scan to watch the video

SELF ORDERING

AND PAYMENT

KIOSK

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Page 15: TO MANAGE YOUR RESTAURANT BETTERRetail CAFE Retail Cafe is a complete POS system developed for F&B. The system has features to cater to restaurants and fast food chains. The Retailcafe

• Reduce Labor Costs• Decreased Wait Times• Showcase Promotions• Precise Ordering• More Revenue• Payment Choices

SELF ORDERING

AND PAYMENT

KIOSK

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Page 16: TO MANAGE YOUR RESTAURANT BETTERRetail CAFE Retail Cafe is a complete POS system developed for F&B. The system has features to cater to restaurants and fast food chains. The Retailcafe