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A Payment Systems Company
To Switch Or Not To Switch?
The Eternal Question
A Payment Systems Company
FSS At A Glance
• Headquartered in Chennai, India
• 20 years of payments excellence
• 1400+ employees
• Two business divisions
– FSS Technologies
– FSSNeT
• 6 International offices
– UK, UAE, USA, Canada, Australia, Singapore
• 65 Customer & project locations
– 35 international, 30 domestic
A Payment Systems Company
India: Innovation & Growth
Low value, high frequency
12 mil. Accounts/month (2009)Mobile Payments
State Bank of India *
~ 42 million
> 30 million
~ 37 Years
IndiaUK
> 50,000
Debit Cards
Credit Cards
ATMs> 50,000
~ 19 Years
~ 37 Years ~ 19 Years> 30 million
~ 70 million
-
FSS Solutions:
• Designed to accommodate change from the outset *
• Architected for ease of integration
• Continual focus on TCO reduction
NOTE: FSS is the largest independent payments processor in India
A Payment Systems Company
FSSNeT: Evolution of Excellence
Operational
Excellence
Application
Lifecycles
Business Objectives
& Policies
Customer Satisfaction
& Profitability
Payments Architecture
& ComponentsFSS Products
FSS Services
A Payment Systems Company
Comprehensive Risk Reduction
Account Bal.
& History
Networks
/ Host
OLTPPoints of
ServiceBack
Office
Extracts
Test
Messages
Test Scripts
Message
Verification
FSS Testing & Certification Expertise
FSS File
Reconciliation
Test Scripts
Results Audit
& Resolution
A Payment Systems Company
DO OLD SWITCHES DIE?
Or Simply Fade Away?
A Payment Systems Company
View #1: Gartner
• Recommended Strategies:
– Support BASE24 in-house
– Migrate to BASE24-eps
– Migrate to Competitive Payments Engine
– Outsource
• ACI is also sun setting:
– OpeN/2, ASx, OCM24, Trans24-eft, ON/2
Reference: Gartner Industry Research Paper G00160051, July 2008
BASE24 Classic Being Sunset, Nov 2011
A Payment Systems Company
View #2: Our Customers
Business NeedsCustomer’s
Priorities
Faster, cheaper release cycles
Access to experienced IT resources
Operational Training
Introduce new channels and services
Protect customisation investment
Business process consulting
1
2
3
4
5
6
7 Lower Migration Project Risks
FSS Perspective:
• Know-how, experience, and flexibility are critical success factors
• Technology choice is secondary to the qualified business needs
A Payment Systems Company
View #3: Marketing Perspective
• Harsh Realities– The “-eps” technology is
nearly 15 years old
– Not widely embraced by major players
– Corporate focus that produced BASE24 Classic has gone
• Is This ACI’s Strategy?– Force adoption of BASE24-
eps on existing customers
– Try to obstruct customer’s choice in support options
– Drive up own support prices
S1
Clear2Pay AlaricLusis
OpenWay
DistraOthers
FIS BASE24-eps
BPC
A Payment Systems Company
View #4: FSS Technologies
• Our Assets
– One of world’s most experienced BASE24 teams
– Significant Switch migration experience
– End-to-End Automated Testing
– Loyal, Trusting Customer Base
– 20 years of Thriving through Change
• Moving On:
– RFI Issued
– Candidate Shortlisting in Progress
– Consultative support for our customers
– POC Early in 2012
A Payment Systems Company
Collaborative POC Evaluation?
Other Interested
Switch BuyersApplication
Features
Operations Management
Application Lifecycle ManagementFSS Technologies
• Evaluation
• Deployment
• Migration
• Skills Training
• TOC Assessment
1. Due diligence is an expensive undertaking
2. Many of these costs relate to non-competitive foundations
3. Is a multi-institution, shared cost model an attractive option?
Concepts:
Breadth & Depth of POC Testing
Current Status: Initial Discussions Have Been Very Encouraging
